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Washing Machines Buying Guide
Our buying guide will explain which type of washing machine would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
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gward1211Sydney
- 3 reviews
- 2 likes
New washing machine - bottom of price range.
So far, so good. It's easy to use and washes well, but a bit slow for regular cycle with extra rinse. But the real test will be whether it is still OK after 10 years. Only my wife and myself, so not heavy use. I will report back in 10 years or sooner if it fails.
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Simpson washing machine.
Very disappointed with this machine. Machine starts to fill up only just wets the clothes before starting cycle with no water in it. I paid for extra warranty and although it’s still under it’s normal warranty I have to go through the process of contacting the extra warranty team. I had to leave work early because the mechanic won’t come after 3 pm. He then arrived at that time anyway. Looked at machine I put a load on showed him what’s happening. He ordered parts. Yesterday after 1 week he came back. Replaced the parts I’ve now put a load of w...Read more
ashing on still having the same problem.when your paying $1000 for a machine this shouldn’t be a reacurring problem. The mechanic said this is a problem with this model. So if that’s the case replace my machine with something that will work and take this model off the market. Very disappointed.
3 comments
Still having the same problem with machine not filling up. Tech came out on the 6.12.18 with new parts again and the problem still occurred while he was here. He left to go back and request a new one ... Read more
for me. Then closed down for Christmas break so I was left one month without any information or a working machine until today 7.1.19 when they opened and I contacted them now want to come out again with more parts. I want a refund I want this machine out of my house. Very poor customer service I’ve been put on hold continuously paperwork has gone missing and no help what so ever.Noises are getting louder everytime the tech fixed another part sounds like a plane taking off in my house
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E SmartBaldivis
- 7 reviews
- 2 likes
- Verified purchase
OK
We have recently purchased this machine & so far it has been average / a bit disappointing.
The size is great - suits our clothes & linen! The range of wash cycles is great as well although we have had to stop our loads mid wash due to the movement/noise from the machine. It has been levelled / checked 3 times and it continues to move and even chipped our wall! We are waiting to hear back about a refund
2 comments
ELECTROLUX ..Simpson
Hi,
Julie from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the machine. ... Read more
Thank you Julie, I have just emailed customer care
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Find out how Simpson SWT1043 compares to other Top Loading Washing Machines
Know better, choose better.
BAZGreater Melbourne (Outer), VIC
- 9 reviews
- 21 likes
- Verified purchase
Do not trust your new washing machine against flooding your house
Purchased new Electrolux/ SIMPSON Whirlpool SWT1043_15/9 from Mornington Vic Harvey Norman store with $3k other items. All delivered and machine installed. First wash machine flooded laundry bedroom and hallway of our newly laid expensive carpets. Rang Electrolux immediately who sent out a technician the next Monday. Unable to repair and he wanted to organize replacement. We do not want another Electrolux product - no confidence so requested full refund. Their customer service advised we could have a machine refund but not the $2k plus repair b...Read more
ill including $500 insurance excess. The ELECTROLUX customer service rep [name removed], advised that we could not even have machine refund until I send them an original bank statement to verify our account numbers, and the machine is picked up-its been 3 weeks and they will not get it out of our laundry!!- More hoops to jump. I find this company a bad representation for Harvey Norman company and hope you consider carefully dealing with this product. Chinese crap not checked properly before delivery. No longer australian made beware!!1 comment
ELECTROLUX ..Simpson
Hi Baz,
Julie from Electrolux here.
If the issue you have raised is still not resolved at this time, can you please email me your contact details at [email protected] attention Julie? ... Read more
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Rhondaocean grove
Worst machine ever with even poorer customer service
Worst machine i have ever owned, with even worse customer service.
- Clothes come out the machine with dry patches
- leaves lint all over clothes
- machine stopped working after 16 months, motor failure and circuit board failure. Took several weeks for a mechanic to come and look at it. Currently at 5 months and counting awaiting for the machine to be picked up and my refund processed. Currently in discussions with Fair Trading Australia due to failure to reply to emails and phone calls
1 comment
ELECTROLUX ..Simpson
Hi Rhonda, this is Zaida of Electrolux Customer Care. I'm so sorry to hear that this has occurred for you and will give you a call now to further discuss. Kind regards, Zaida
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Davo78Carlton
- 4 reviews
- 2 likes
Good family workhorse
We have been using this for over two years without complaints. It a big and simple washer that can take a large load. Its probably NOT the world most water efficient due to being a top loader and large in size. I really prefer this style as I can adjust the wash as it goes through and ad bleach etc. I just use regular wah and let it do its thing. Clothes are spun quite dry for a top loader at the end of the cycle. It is not fancy but its good and reliable.
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AvgJill147Greater Melbourne (Outer), VIC
- 10 reviews
- Verified purchase
This machine is awesome!
This machine is just brilliant. 10kg capacity means less loads per week for me. Has delayed start, can create favourite washes, reasonably quiet, simple and straight forward to use. Love the soft closing lid. It premixes the detergent with water before applying to wash, great idea! DOES NOT GO OUT OF BALANCE!!!! Well worth the money. I cannot have a front loader as I cannot bend and lift weights and this top loader is brilliant. I am not experiencing the pipe banging other people have mentioned. It has done at least a dozen loads since ...Read more
I got it and they have come out clean, untangled, spun almost try and no marks or residue. Wished I had bought one before the crappy FP I had which I was extremely glad to see the back of! Would 100% recommend this machine.Similar opinion? Write a review on ieatwords.com.au!
SealAlbury
- 8 reviews
- 4 likes
A good all rounder.
This machine cleans very well so long as you don't over load it. It is a quiet machine, probably too quiet because l always forget l have it on and have to re-rinse clothes before l hang them out, to stop wrinkles. My fave feature is the easy to access and clean lint collector. Well done Simpson!
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Give me the old Simpson's anyday
Bought the SIMPSON 10 KG SWT1043 12 months ago, and day one, the thing played up.....Would not fill up! Had to turn it off at dial, and power point, and reset it! Harvey Norman then bought out a huge F/Paykel machine, that was faulty....Lid locked, and you couldn't unlock it, unless you turned it off and fiddled around with the settings etc. They came out and got that one, and bought back another Simpson 1043. From that day, machine has never filled up properly., what ever setting, and yes, machine is very level. I complained so much, H/N le...Read more
t me keep the machine, gave me my Funds $$$ back, and voided all warranty etc! Now today, the 21/7/18, the machine just 1 yr old, the water inlet hose has split in 2 places! Very poorly built machine, nothing, nothing like the old ones! My last machine, Simpson, lasted 10 yrs! So, this has really turned me off the brand! On the plus side, i had no complaints about the state of the clothes that were washed. And it couldn't wash bigger quilts, unlike the older model.Similar opinion? Write a review on ieatwords.com.au!
Find out how Simpson SWT1043 compares to other Top Loading Washing Machines
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Craig CIngleburn
- Verified purchase
Worst appliance and service from Electrolux
Do not buy one of these washing machines. The front panel on our new machine failed within 3 days from new, after being on hold with Electrolux service for 35 minutes, they arranged for a service person to come out. The service person determined it needed replacement so a replacement was organised. The replacement was delivered where the installer did not set up the machine, left the plastic straps underneath which caused the machine to bounce all around our laundry and the hot water hose now leaks. Mud was left in our laundry from their boots ...Read more
and they broke our soap holder, which they offered to pay for but at the time I said it was ok. I later found they left the all the broken glass from the soap holder on the floor under the machine... This is the worst appliance and customer experience ever received...1 comment
ELECTROLUX ..Simpson
Hi Craig C, Zaida of Electrolux here. I am sorry to read of your experience and appreciate the feedback. If you would be willing to discuss this further with us, could you please email customercare@el... Read more
ectrolux.com.au and in subject line place: “Product Review Feedback | | Please call to discuss." Please include your full name and number, copy and paste your comments above, and once received, we'll give you a call. Thanks in advance.Similar opinion? Write a review on ieatwords.com.au!
BM
- 6 reviews
The instruction book is written in gibberish
I have just had this machine installed today and, like a good customer, consulted the User Manual to find out how its operation differs from that of my previous Simpson washing machine The instructions have obviously been partly lifted from an existing booklet, and new bits have been added by someone without a command of even Standard English. The result is not only irritating but incomprehensible in parts. There is a Delay End feature which mystifies me: "You can set your washing machine to nish your wash at a later time you specify....'. On ...Read more
the diagnostic help page, the first description is "Not lling with water." On page 14 there is a sentence "it will disable power on sound also'. I have no idea what this means. Every single page is scattered with spelling and grammar errors. It is not only an embarassment to read, but, as I said above, incomprehensible in parts. Why has Electrolux allowed this garbage to be released? Don't they even care enough to have someone edit and polish their instruction booklets so they are of a professional standard? This is a long way below what we should be able to expect from Electolux. I tried to call Electrolux to complaint about the User Manual, but all that happened was that I was put on hold for half an hour. OH, and I haven't had a chance to use the machine yet.Similar opinion? Write a review on ieatwords.com.au!
AnaPerth
- 16 reviews
- 1 like
I m a fan of top loaders!!!
This machine is amazing short and long cycles leave your clothes intact, doesn't waste water or electricity is absolutely the quietest on the market and even delicates come out intact!!! You would not find another one as efficient for this price, I have tried, Bosh and Hoover and they were too noisy for my liking, clothes came out nice but also used too much electricity !!
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CrackersBurleigh Waters
- 5 reviews
- 3 likes
Does the job.
This machine was a replacement for our old simpson that lasted 10 years. We hope that we can get the same out of the new one. One of the problems that we have found with this one is the cap that sits on top of the agitator has split after only the first week, apart from this great machine quite and efficient.
1 comment
ELECTROLUX ..Simpson
Hi Crackers
Marina from Electrolux here.
If the issue you have raised is still not resolved at this time, can you please email me your contact details at [email protected] attention Marina. ... Read more
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arachnophobicSouth East Queensland, QLD
- 10 reviews
not impressed
machine is noisy sounds like there is something stuck under the agitator, the programs are a hassle, cant do what I want to, its always choosing deep rinse which isn't always necessary and a waste of water. to much focus on fancy technology and not enough on basics.
2 comments
ELECTROLUX ..Simpson
Hi Arachnophobic,
Marina from Electrolux here.
If the issue you have raised is still not resolved at this time, can you please email me your contact details at [email protected] attention Marina. ... Read more
I contacted Simpson who couldn't understand what could be causing the noise, they said the programs are pre set in the factory ( something I wasn't made aware of at time of purchase). but it is stil... Read more
l a waste of water and ridiculous that I cant put in my own program it has a favorites one but cant do anything with it they would send a workman out but if " he didn't find anything wrong it would cost me $145.00. " my last machine was fischer paykel lasted 15 years wish Id gone with them. I dread having to try n use this thingSimilar opinion? Write a review on ieatwords.com.au!
AustinMandurah
- Verified purchase
Lasted almost a year. Not impressed. Machine being replaced
Washing was great and clothes were clean loved my machine, noise to be expected due to large Toploader, (not excessive anyway), clothes not worn out any quicker than other brands of top loaders, bedding cycle is fantastic for use with big blankets (queen and king size) I truely loved my machine.......... Until it had an internal hose split (common problem according to tech due to material used being inflexible for internal inlet hose in newer machines (not just Electrolux ) . Waited 13 days for replacement part, was installed, then the machine ...Read more
wouldn't drain, tech came back, (day 16 and $120 spent just washing alone at local laundromat so far!! ) Tech replaced the pump and same error message, so after less that a year and 2 callouts I was left with a dead machine, which thankfully is getting replaced by Electrolux. So in short, machine is great provided nothing goes wrong, the delays could be because W.A stands for Wait Awhile (everything takes forever compared to the East coast, or it could be that I was extremely unlucky with the parts taking so long to arrive). Only complaint when it was working, is it creates water hammer in the pipes due to quick on and off water flow when cycle first starts (this did not happen with old machine and could (remember I'm not an expert) be due to the quick on and of water flow during the start of the cycle as the hammer is only happening during the start of the cycle only (again I'm not an expert and it could be the plumbing in the house getting older as well). This can apprently be alleviated by purchasing a special valve to fit each laundry tap at roughly $60 ($30 each ) from local hardware, I haven't purchased them yet as because my machine died before I knew of their existence. Will update as experience continues. Fingers crossed I have better news as time progresses.2 comments
New washer delivered on Thursday had a massive dent in the side of it, was pointed out by awesome delivery drivers and not accepted. Friday afternoon delivery take two, was delivered and installed....... Read more
.and faulty. The water sensor is obviously defective as I walked into half an inch of water on my laundry floor and it was still trying to fill it !!!! So now it's day 19 I'm down $120 on laundromat fees with another $60 about to be spent there all for a machine that's less than a year old. To say I'm angry is an understatement.The Goodguys to the rescue. They called to see how my experience with Electrolux was going and upon the news that I'd received another dud machine, they promptly sent a new one from their store to my ... Read more
house and took the dud away. The 3rd machine is now happily washing away the disappointment of the last 3 weeks. Thank you Goodguys, I'll never buy appliances anywhere else again.Similar opinion? Write a review on ieatwords.com.au!
Find out how Simpson SWT1043 compares to other Top Loading Washing Machines
Know better, choose better.
ErrolBrisbane
- 2 reviews
- 2 likes
Simpson 10kg SWT1043 upright washing machine. Levelled it out but it dances all over the floor.
Over this Simpson SWT1043 the machine just goes crazy. Levelled it and tried everything whole machine just goes completely crazy. Just DON'T NOT WANT the thing around anymore. It is completely frustrating trying wash with this machine. The whole interior of the machine is free and does not seem to have any thing to control its spinning thus the crazy out of control spinning.
1 comment
ELECTROLUX ..Simpson
Hi Errol,
Catherine from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Washer. ... Read more
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AnnetteSydney
- 2 reviews
- 1 like
Great no nonsense washing machine
We bought this machine to replace a lemon that was a Fisher & Paykel Aquasmart which was the worst washing machine we ever had. The only feature we used and loved was the low iron feature and were concerned when the Simpson didn't have such a setting. However the delicate cycle has proven to be as good as a low-iron cycle.
The Simpson is a great machine. It washes well and doesn't leaves scrud or lint on any of the clothes. The lint filter is easy to access and empty. The clothes do not come out tangled or wrinkled and it is fairly quiet. We bought the 10KG washer and its fabulous as you can do one big load. I wouldn't hesitate to recommend it to anyone wanting a good sturdy washing machine.
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MarianSouthern and Hills, SA
- 20 reviews
Washes without tangles
Very clean clothes lint removed no soap residue (l use white vinegar as fabric softener) clothes remain separated no tangles and sensible wash programmes with enough variations lint filter easy to access and clean quiet operation even the spin cycle l love that l can do a large load of laundry in one wash load self closing tempered glass lid is a lgreat improvement on old style clanking metal lids would recommend this machine to anyone looking for a practical user friendly top loader excellent machine
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britchesLakes Entrance
- 2 reviews
Not a good machine!
This machine is very rough on clothes, also the hand wash and delicate wash cycles are not very gentle so that the clothes come out very wrinkled even on these cycles! some of the shorter cycles don't give you all the water level options and you only have the choice of Auto! I had a Simpson before and was very happy with it so chose this one because of that but this is not a patch on the previous one at all!!!!! Not happy at all
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LorissaMelbourne
- 5 reviews
Perfect in every way
Perfect washing machine.
It is fairly quiet, but is loud enough that I don't forget I have a load on.
It rinses and cleans the clothes very well.
The non scratch glass top lid it great as I don't have much room in my laundry, I need to store my washing basket on top while not in use.
its a very good size, and is very easy to use.
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Questions & Answers
Bec C.asked
my machine is showing e20 and will not spin at all any answers?
No answers
Gerry F.asked
EZISET Simpson top load not filling up
With water.
1 answer
Hi Gerry F. In the Simpson user manual, a display code will appear and its "E10", and the description is ""Not Filling with Water. The advise given by the user manual is first to 1. Make sure both water wall taps are on. If that is the case Turn on taps. 2. Check if hose filters or Inlet hoses are not blocked. So, Try draining hose if water is flowing out of drain hose. Try Cleaning the Tap filters/ washers. Then Re -Start wash. IF PROBLEM REMAINS, Please contact Customer Service of Simpsons so they can call for a Service. I hope this helps. I am not a professional in this issue, just giving you the User Manual instructions. I have not encountered this issue. The warranty of the Simpsons Washing machine is 2 years.
desasked
Our swt1043 is not even one day old and can't use it. As it gets to 11 minute and starts to pump out all water and spins very slowly all water is pumped out when it reaches the 7 minute mark the simpson washing machine stops and shows e20 draining problem but all the water is out it has not spun. All the water is out why does it show draining problem?
3 answers
Hi Des.. I am not an expert but since you said its not even one day old it is better you call or email them so they can give you a service man to come and check and the warranty is 2 years. I have not experienced that problem when I got it. Must be factory product fault. Maybe get a new replacement . But do not get me wrong, I have this washing machine already for 3 years, sadly in 2 years and half I have been using suddenly a problem or issue came up, after 2 loads of washing consistently it gives me a reading of E 30 every time. First load of washing no problem, it ends well and then after a second load of washing whether just a normal load or few loads of wash it will always ends up giving me a E30 and yes I have notified them but since I am passed the warranty stage I just gave up. They want to send a service man but I know I will be just paying for a washing machine which later again might give me issues, so I just leave it that way, I still use it and when the E30 shows up I just turn it off . anyway when the E30 shows my washing is fully done and ready to be hanged. I hope you can resolve your issue.
I too suggest you contact Simpson. They will send out a service technician.
I have the exact same problem did you find out what was causing it ? I would be greatful if you answer
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ELECTROLUX ..Simpson
Hi Nye,
We would really like to try to assist you. Thanks, RumanaRumana from Electrolux here.
If the issue you have raised is still not resolved at this time, can you please email me your contact details at [email protected] 71033 attention Rumana... Read more