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Skye Mastercard Questions & Answers
8 questions from our users
Tabatha M.asked
My husband has randomly received a credit card in the mail today, literally without having ever applied for one. He called the call centre and was given no help what so ever. He was told that the application was made at a Michael Hill jewellery store, but once hubby started to question things and refused to give further personal information, the call centre employee suddenly decided he couldn’t give us any further information. Has anyone else experienced this?
Michelleasked
I just received a text to say my application was withdrawn, saying need to contact retailer to pay another way. checked my Sky account and still have full amount charged to my card.??????????????????
2 answers
Yep! Sounds like Skye. Don’t do business with them they will rip you off. Have store send notice of cancellation of sale to the low life’s
No idea, have called them and asked. Booked and paid for holiday couple months ago
Ruth L.asked
Has anyone had experience using a skye card through Ikea?
No answers
Paulasked
Thanks to this site and reviews I nearly made the mistake of applying for a card. My goodness how are they able to operate is beyond me. I have used interest free before with no problems. This company seems live thieves thanks again for sharing your reviews.
1 answer
Yes stay away .minimum payment is 3 % of balance .rhey cannot even calculate that properly
Brendan W.asked
Thanks for the reviews....was about to finance a 7grand mower...will find another way
No answers
Dulcieasked
If I have left my card at home how can i find out what my CCV number is ?
1 answer
Lorenz Ann V.Skye
Hi Dulcie,
Sorry for the delay. For security reasons, we don't have a view of your CVV number.
Feel free to contact us directly at [email protected]
Regards,
Skye Team
Selma Basked
I tried twice to make repayments through the app. Neither went through. Then I tried to set up a direct deposit, which also failed. So I contacted Skye through Live Chat, the girl said there was nothing wrong with the app (really? I'm guessing most people on this page would beg to differ!), but maybe I should try doing it via the website. So I did, and surprise, still no payment showing up on my Skye statement - although the money left my bank. Why is it so hard to PAY YOU MONEY? Surely you WANT money? If I get a late payment fee you better believe I'm going straight to the Ombudsman about it. Never met a financial institution before that makes it hard to pay them money!
1 answer
Don't worry too much about it I've literally been trying to give them extra money (for MONTHS) to pay it off faster (i'd have actually finished paying this off pretty soon) and haven't even made my first payment yet. even though I've tried contacting them many time and never getting a reply.
So far I haven't received any late fees yet but its not like I can pay them if I got them anyway.
Just don't see how they can fail at functioning at a basic level?
Simon G.asked
Is it true that skye do not accept balance transfers to other cards. Recently tried to get another card provider to balance transfer the outstanding balance and it failed because Skye will not allow it. The T&Cs say, 'You may make repayments to us in the manner we
specify from time to time' Can you clarify what you current specify please
2 answers
Hi Simon, never tried to do this but it wouldnt surprise me that they dont do this
Lorenz Ann V.Skye
Hi Simon,
Thank you for your question.
Currently, Balance Transfer option is not available. This is the reason for the error. We will get in touch with you as soon as the option becomes available.
Regards,
Skye Team
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