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Summer45Sydney, NSW
- 2 reviews
Unbelievable Service
Amazing service from beginning to end. Carol and the team took such good care to ensure we got exactly what mum needed. The delivery team were amazing as well. Delivery and installation went smoothly.
Purchased in April 2021.
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Di TSydney, NSW
- 3 reviews
- Verified purchase
Love my bed
Love my new bed! Thank you for being such a great company to buy from. The service, delivery and the price were all amazing! Your understanding of the product and the buyers needs surpass all other companies I researched.
Purchased in April 2021 at Sleep Electric.
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Trish MIllawarra, NSW
- Verified purchase
Amazing product, incredible service
Some three years ago, I hurt my back badly. Since then, we have spent literally thousands of dollars trying to find a bed and/or mattress which could support my back and allow me to get a good night's sleep and be able to get out of bed in the morning without being bent double, to no avail. I had been sleeping in a recliner chair for 12 months as it was the only way i could get any sleep, but I would get up every morning and start the day in pain. I found Sleep Electric online and checked out their reviews. From the moment we spoke with Carol, ...Read more
I could see why the reviews were so good. We called on Christmas Eve and Carol said they would bring the beds here so that we could have a look and discuss the options (and try the products out) which bed/mattress would suit our needs. As promised, Carol arrived with the beds on Jan 16th and we were able to discuss, view and try out the beds to see which worked. We opted for the King (two king singles) with the spring mattress as we are not fans of memory foam. We also opted to have the massage feature. Our bed was delivered on the date (and at the exact time) promised. The two guys who delivered the bed could not have been more helpful. They arrived and set up our Sleep Electric Bed, explained how to use it, then took all the packing etc. away with them leaving us with no clean up to do at all. As I mentioned earlier, having purchased a number of ‘super/specialist’ mattresses, bases etc over the last few years, I was a little cynical as to whether this one would make a real difference to my back issues. From From the very first night sleeping in the Sleep Electric bed, I have slept for at least seven full hours each night and get out of the bed in the morning with no back pain. (None at all). It was the best purchase we have ever made. I would have absolutely no hesitation in recommending Sleep Electric to anybody who needed back support and incredible comfort in a bed. I cannot recommend Carol and her team highly enough. The whole process was just perfect and so is our new bed.Purchased in January 2021 for A$4,680.00.
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lauredana69Sydney, NSW
Happy Mum with new electric bed and recliner
Thank you, Graham, Carol, Brad, Jackson and Ben.
From start to finish, it was an effortless order and delivery transaction. Fast and efficient, their service is second to none. Kept in constant contact when required. Could not fault if I tried to.
Mum is happy with her bed and chair.
Thank you again for my peace of mind.
Highly recommended to anyone wanting a good nights sleep
Laura
Purchased in December 2021.
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MichelleSouth East Queensland, QLD
Simply beautiful bed no need to look elsewhere
This is simply a beautiful bed. Ticks all the boxes and then some. Incredibly comfortable, prestige quality, best value - stunning. Staff and service are second to none. Seamless, incredible, brilliant.
Purchased in November 2021.
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DesSydney, NSW
- Verified purchase
If you're looking for complete satisfaction in any way, don't bother looking elsewhere.
From start to finish this entire exercise in getting an electric bed was flawless. I have a 53 degree scoliosis and getting into and out of bed and finding a comfortable position meant many restless and painful nights. The mobile showroom saved travel and walking. The staff all delightful and the bed is just PERFECT.
Purchased in July 2021 at It was delivered following testing at my home address for A$3,200.00.
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Satisfied CustomerSydney, NSW
Sleep Electric Sydney
I suffer from the late effects of polio. My electric bed arrived last Wednesday 26/06/19 from Sleep Electric Sydney. 2 young men arrived at the time I was advised that they would (how often does that happen...never!). Asked if I needed my previous bed taken apart and relocated (wow) this was not needed as I'd already had that done. They set up the bed, moved a large television out of that room out of the way, answered all my questions, were very respectful, kind and professional. This is no surprise as right from the start of me contacting this...Read more
company and speaking with Carol - the professionalism, kindness and care were apparent. Carol arranged for me to have a trial - they bought a truck to my place with beds in the back as well as a recliner which I could try. I ended up getting a 'double long' bed which is perfect for me - the 2nd night I slept 10 hours! I don't even know the brand name of the bed I got, it doesn't matter to me as I left it up to the very capable Carol and her team of experts. This is a wonderful company to deal with, I could not recommend them more highly. Kindest Regards DianePurchased in June 2021.
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PatrickSouth East Queensland, QLD
Great with service enquiries.
My older brother has been unwell with pneumonia so I searched long and hard for a suitable company to supply the right bed. I happened upon Eddie and Gavin. What a dream come true. Thanks lads.
Purchased in June 2021 for A$2,600.00.
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Rocketeer
- 12 reviews
- Verified purchase
Pity there wasn't a 6 star rating
From start to finish dealing with Eddie has been an absolute delight, everything was clearly explained and what was promised was exactly what was delivered. The only snag with the whole experience was the complete confusion that the NDIS caused but Eddie got that sorted for us quick smart.
The bed itself has given me instant relief from my pressure sores and the first good nights sleep since my stroke and the bonus is that it seems to have cured the wife's snoring.
This bed is a true blessing and the service you receive from Eddie is the bonus.
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Dave buckcaves beach
- 2 reviews
My relief for a lot of pain
I have had my queen sleep electric beed for 2 weeks and it has been great it helps me with my cronic back pain like you would not believe carol was very helpfull and the sale and installation of the bed was quick and easy thankyou.
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Rob T.South East Queensland, QLD
- 7 reviews
- 2 likes
- Verified purchase
Simply The Best Electric Bed Company
After I found Sleep Electric company website and read all the information I called and spoke to Gavin who was very informative on the product and he suggested too come to our house with his mobile display van. Upon arrival Gavin and Jenny explained the main workings of what the beds had to offer, my wife who I was purchasing the bed for as she has a severe back complaint we proceeded to try the beds out. After further discussion and adjustments to help alleviate my wife's pain which was successful we decided to purchase a King Single Prestige ...Read more
Hi Lo Bed and Cool Gel Mattress. As my wife had not slept well for some 6 months we were eager to get the bed asap. Jenny explained it would be within 5 days. Sure enough the bed arrived 4 days later and was installed ready for use. We are extremely pleased with our purchase and the service which was excellent and my wife is now able to adjust the bed to eliminate her pain enough that she can sleep through the night. We cannot thank Gavin and Jenny enough for their fabulous service and advice, a very easy process. Thank you!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
kp123asked
I recently purchased a queen size prestige bed (memory foam mattress). Cannot fault the salesman, the delivery and installation, etc., but .....the mattress is so hard, it is like a slab of concrete! Could it be possible that I've been delivered the wrong mattress???? I've put a 'mattress topper' on it, which provides a slightly better level of comfort, but really, it is so hard, that I wake up with pins and needles due to lack of circulation! Any tips? I went with this company, based on all of the 5 star reviews, surely I am not the only person, who finds the mattress comfort to be so bad????
3 answers
I would definitely contact Eddie as there is a short term comfort guarantee, and talk about your options. I went with the pocket sprung mattress as I don't like the heat generated from memory foam, and perhaps this could be an option for you as my mattress is the most comfortable mattress I've ever slept on. Give Eddie a call and speak to him directly about your concerns
Dear kp123
I bought the same bed as you but not the memory foam mattress. It was not comfortable for my rather oddly shaped back, so I chose the softer one. Carol Watman and Sleep Electric were just wonderful to deal with. I'm sure they will swap it if you explain the situation.
Regards
DD
Thank you for your reply DD, Did you get the inner spring mattress? Regards Kerry
Michael S.asked
I am thinking about getting a long single how long would it take from start to finish
3 answers
Des D
I ordered a queen size prestige bed . It was here in about 10 days. Wonderful service and product
Eddie has amazing service. He was able to visit an elderly friend of mine on the same day she called him and she had her bed within a week. I am with NDIS and once he had approval from them, my bed was delivered in 2 days - so essentially if he has the bed you are after in stock, the turn around time is super fast. It will be the best decision you make. My original queries were answered over the weekend, by Eddie. Very obliging man. Give Eddie a call!
It doesn't take long Michael S, I dealt with Carol Watman of Sleep Electric, they did have to wait for a container to come in for my long double and kept me in the loop the whole time. Even so I did not have to wait long at all. Sleep Electric give wonderful service and bend over backward to help the client and get the product there ASAP. they even brought a truck with beds and chairs in to my place so I could have a trial of the beds - brilliant!
heather J.asked
We are thinking about a split queen..I’m wondering if the linen we already have ie fitted queen sheets can be used one to each mattress...Rather than purchasing new single fitted sheets?
3 answers
I'm sorry I don't know as I have a 'double long' which is as long as a queen size bed but as wide as a double and is not split - I use my queen size sheets on this and my daughter sleeps in the bed with me when she stays, which works. So I have forwarded this on to Sleep Electric and they will certainly answer this for you. Kindest Regards
Hi Heather, The size sheets for a Split Queen are narrower than a Single Bed. So if your sheets are Split Queen they will fit. If they are a Solid Queen sheet then it will be hard for you to use each side of the bed. Please feel free to call me on . 0499293715 any time if you would like to discuss further. Carol from Sleep Electric .
Hi. Considering purchasing an electric king single bed for my husband. He currently has a standard king single bed and all the linen to go with it. Will standard fitted sheets fit on your king single mattresses. Also would we need to get rid of the timber frame...... if so.... Are there bedheads available
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