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Reviews

4.1

9 reviews
5
(7)
4
(0)
3
(0)
2
(0)
1
(2)
  • Value for Money
    5.0 (1)
  • Transparency
    5.0 (1)
  • Customer Service
    5.0 (1)
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Derv

DervSouthwest, VIC

Friendly easy to understand and thorough

published

We are very pleased with the service provided by Smart Insure! We have had some very curly questions for our broker Tom and he was able to come back to us with realistic answers for our business. Tom is patient and spends as much time as is needed to get the job done, he gets back to us quickly and is clear and polite in his communication. I couldn't recommend these guys highly enough!

Transparency
Customer Service
Value for Money
Claim MadeNo
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Mandy

MandyMelbourne

Great quote and lovely staff

published

Thanks Smart Business Insurance making the process of getting a quote easy and understandable! Hayley was great to deal with and explained the quote in detail. Will definitely use in the future and recommend to others.



Insurance claim madeNo

Great customer service provided

published

The team at Smart Business Insurance were really helpful and went to great lengths to provide us with support and advice regarding our insurance requirements. They are very helpful and provided excellent levels of information to allow us to make an informed decision about what was required to meet our needs. In addition to the excellent customer service and support we received from the team at Smart they also ensured we received a great deal and made significant savings on our purchase.

Insurance claim madeNo
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Sam P

Sam PMelbourne

  • 2 reviews

Excellent Service!

published

Smart Business Insurance have provided our business with excellent service. The staff are always professional and most importantly, work hard to save us money. I would recommend Smart Business Insurance to anyone running their own business.

Insurance claim madeNo
Shirley

ShirleyWetherill Park

Horrible experience

published

Just 1 information regarding public liab limit but I had to go back & forth getting them to fix. Before proceeding with the insurance, staff was nice but when it comes to cancellation, staff was not nice. The fee is much higher than others. Feel like being ripped off. First and also last time using this broker.
Highly NOT recommended to anyone just starting business like me.

Insurance claim madeNo

Great Knowledge, Fantastic service

published

We started talking to Smart Insurance a couple of years ago and each time we have shifted more of our business to them because of the knowledge and service we receive We currently are woking on a policy to cover our Global Business and already know the outcome will deliver a more comprehensive cover and be competitive as CEO it will allow me a better sleep at night cant thank the team enough.

1 comment
SFB
SFB

Great Service and Attention to detail

published

Rang urgently requiring Public Liability Insurance. Smart Insurance provided a timely and accurate policy to meet our needs that was very cost efficient. Mark and the team were on hand to answer any Questions we had and ensured the process was easy & simple. Great Team to deal with !

  • Verified customer

Easy to deal with

published

Very happy with dealing with Smart Insurance. They made getting the insurance I needed easy and let me get on with business. Fast and efficient help. Highly recommend to anyone looking for business insurance.

emmagarfield

emmagarfieldAU

  • 2 reviews
  • 1 like

Do not trust this business insurance broker

published
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