From March the 12th, 2020, Smart Homes For Living is offering each reviewer a $25 Coles Myer Gift Card for taking the time to write a review. This incentive is offered to reviewers who have written either a positive or negative review. Reviews below may have received this incentive. Previous incentives included a $50 Coles Myer gift card from July 18th 2018, until the 7th of January, 2022. Other incentives included, a $100 Coles Myer Gift Card for reviews posted from January 8th until May 31st 2022. Lastly, June 1st, 2022 until March 11th, 2020 a $50 Coles Myer Gift Card.
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Smart Homes For Living WA, Osborne Park (page 4 of 14)
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ChiaraPerth, WA
- WA, Osborne Park
- Verified customer
Friendly and in depth
As I am still quite young I found it very daunting making such a big commitment to building my first home but Neil Morris made it extremely easy for me and he was so helpful and understanding.. and not to mention hilarious! He focused on what I wanted and helped me through the whole process with no issues, he was solely focused on what I was wanting to achieve. Neil was there when and if i needed him and was happy to answer all of my questions (and i can tell you that there were alot haha). The process has been great and I have now got my slab down- it has all happened so fast! I cant wait for my first home to pop up, it is such an exciting experience! I cant recommend Neil Morris and Smart Homes enough, great job guys :)
1 comment
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Andrew G.Perth, WA
- WA, Osborne Park
- Verified customer
Great experience so far
We decided to build with SMART homes in January and Nicole was a tremendous help in getting the best value for money to get our application across the line. SMART was able to meet all of our requirements and more. We were extremely happy with the end result of the planning and contract stages.
Although initially experiencing some communication problems, they were quickly sorted out and did not hinder the progress of the build. The site supervisor conversations have been easy and informative and the building manager was understanding and quick t...Read more
o resolve issues. A major positive was that the builder was able to accommodate the installation of our pool prior to handover due to holiday time constraints. This was a massive bonus heading into the Christmas holiday period. Our experience has been overall positive, with a few minor communication issues. We are currently approaching the lock-up stage and will update once the build completes.
2 comments
Smart H.Smart Homes For Living
Hi Andrew G,
Thank you for sharing your transparent review. We understand you’re liaising with our Building Manager and he is working through your concerns. The entire Smart Homes For Living team aim ... Read more
The building manager was a big help in restoring lines of communication and the review has been edited to reflect the positive changes.
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4.7(794)Tiffany D.Perth, WA
- 4 reviews
- WA, Osborne Park
- Verified customer
Overall Good First Home Buying Experience
Being quite young and building a house by yourself is a very daunting and difficult experience. I was often taken advantage of or looked over due to this. However, from my first meeting with Adam from Smart Homes it was clear that they respected what I wanted and helped my achieve this without stretching my very tight budget. I had previously had a design drawn up with another company and made a quick swap due to the previous company offering me a way smaller build, they helped me out a lot with the quick time restraints on finance ect. My rep ...Read more
Kylie was great with all my change of minds and little things I wanted to add here and there and always promt to reply to my queries, I cannot fault her. Once finance was approved it did not take long to get the ball rolling. I made many visits to the block throughout the build and noticed that things were moving nice and smoothly, despite the many rainy weeks I had. Being FIFO I am very busy and Smart Homes did very well in working around my schedule for meetings etc. The key handover was nice and quick to accommodate for my flying out soon after. The build was completed in the expected time frame with no dramas there. The quality of cabinetry, benches and appliances are great. I especially love my oven and have had many compliments of it already! If I could criticise anything it would just be some little things. I had the doors and frames painted black and was not aware that there was going to be a pretty significant overspray on the walls which I need to now fix. Apparently this is standard, but would have been nice to know. Some of the tops of my doors were also left unpainted. Overall I am very happy with the build and wouldn't hesitate to build with Smart Homes again. Thanks! - Tiff
1 comment
Smart H.Smart Homes For Living
Hi Tiffany,
Thank you so much for taking the time to write this lovely review, we appreciate your kind words. It's so great to hear that you enjoyed your building experience! We will be sure to pass your feedback onto our team.
Smart Online Team.
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BethPerth, WA
- WA, Osborne Park
- Verified customer
Thank you Smart Homes!
We've been in our new home for just over a week now and we absolutely love it!
Gordon was absolutely amazing in the process of helping us to design our dream home. We spoke with numerous building companies in the initial stages of deciding who to build with but Gordon was by far the best and really convinced us to build with Smart Homes - a decision we still remain so happy with. He listened to exactly what we wanted (which was a lot), he asked lots of questions and made a few smart suggestions that we never would have even considered. He trul...Read more
y went above and beyond. Gordon also recommended Gillian, our mortgage broker, which was absolutely amazing as she really helped us through the whole process. The communication was so good between all parties which reduced a lot of potential headaches that we know other friends have experienced when building elsewhere. On to prestart and we had Sarah who was also really helpful and ran through all of the features of our home. There were a few small things we missed at prestart as it is such a huge process and we went through everything so quickly. Luckily we had chosen our tiles and flooring prior to prestart as this reduced a lot of the stress on the day. Sarah also liased really well with us and helped us amend a couple of things we forgot to mention on the day of prestart before we signed everything off. Overall, the build went pretty smoothly. There were a few things that weren't communicated to us but they didn't cause any major dramas so we can't complain too much. It would have been nice to be told that our site supervisor had been changed in the process as we only found out from a family member who went to have a look at the house.1 comment
Smart H.Smart Homes For Living
Hi Beth,
Thank you so much for taking the time to leave such a detailed review of your building journey with us, we really love hearing about our client's experiences. We'll be sure to pass on your feedback to our team.
Smart Online Team.
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SLA
- 3 reviews
- WA, Osborne Park
- Verified customer
Love our home
We just finished building with Smart Homes and got our keys last week. Overall it has been a positive experience.
Our pre build was ultimately the most organized and professional experience of all. Gordon was our go to guy who had to put up with me for some time prior to the build. He custom designed our home and listened to exactly what we wanted. However it came a bit over budget! But we kind of expected that. He was available any time and nothing was a hassle for him. If I changed or added things he was always there to help, even though th...Read more
ere was a lot of times! Gordon was the main reason we choose smart homes. An asset to the company for sure. He went out of his way to help with numerous things we needed like rushing through council approvals and meeting me over an hour away to discuss plans. After a long process planning (by no fault of smart homes) we finally were able to move to prestart. We had Sarah and she knew her stuff. She was onto all matters and all went to plan. The only issue we had with prestart was the lack of communication about picking tiles before prestart, we weren't aware that the tile shop we were sent to didn't do our main floor tile and if we wanted to go through that company it would be extra. Then onto the build and had Kylie for our client liaison- we were updated with things regularly with our build. We had a few mistakes made by drafting and these were rectified as soon as I brought it to her attention. Also was obliging when I continued to add some more things. Our building supervisor was good, but felt he was overworked and didn't get enough time on each project. I felt like I needed to be frequently at the build myself. As a few mistakes were picked up.1 comment
Smart H.Smart Homes For Living
Hi,
Thank you so much for taking the time to leave such a detailed review of your building journey with us, we appreciate your kind words. We'll be sure to pass on your feedback to our team.
Smart Online Team.
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Crystal LeongPerth, WA
- WA, Osborne Park
- Verified customer
Perfect first home experience!
Building with Smart Homes has been amazing journey although there was a slight hiccup in design at the beginning due to council rejection (Ivano, my consultant did his best and put up a good fight to convince the council), the special custom design redesign turned out to be better and create more space in the house. From slab down to practical completion inspection, the build quality was top-notch - no major faults found by my independent building inspector and minor fixes spotted during each phase were rectified immediately by site supervisor,...Read more
Tony. Building inspector gave a 'Pretty Good' during PCI. Build took 21 weeks, very impressed with the progress and handover was done without any issues. Love the 'smart doorbell' gift :) Very happy with the flexibility, top quality selections (flooring/tiles/tapwares/sink/basin) and brands (Miele) provided by Smart Homes - many options available to make a designer home. The inclusions are amazingly valued compared to other builders. The team (Ivano, Sarah, Kylie and Tony) are awesome people to work with, they listened and put in more than 100% to make my dream home a success. My questions were always answered with detailed explanation and honesty and suggestions were always provided when needed. We are so impressed with the experience that we are building again with Smart Homes for our home down south! For those who are thinking of building with Smarts, I highly recommend Team Smarts!!!
1 comment
Smart H.Smart Homes For Living
Hi Crystal,
Thanks so much for leaving this glowing review. We're so glad that you enjoyed your building experience and loved all of our amazing selections on offer. Ivano, Sarah, Kylie and Tony reall... Read more
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Review collected in partnership with Smart Homes For Living
LyndaPeel, WA
- WA, Osborne Park
- Verified customer
You never gave up on us !
Damian and Neil you never gave up on us - Thank you so much for your outstanding service and patience with us designing our dream home. Other builders promised us the world but did not deliver - it has been a long process but we got there in the end. As this is our Forth build and our last it was so important to get it right - you worked with us and gave us your time and never gave up and we appreciate it so much - if this is the type of service Smart Homes offer im excited for this journey. Bring on prestart.
1 comment
Smart H.Smart Homes For Living
Hi Lynda,
Thank you for sharing your great experience with us! We are so proud of Damo, Neil & the team and look forward to seeing your home come together. We think you'll love the pre-start selection stage!
Smart Online Team
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KaylaPerth, WA
- WA, Osborne Park
- Verified customer
We finally got there thanks to Smart Homes
Due to Personal reasons it has been a long process to get to slab down. But thanks to smart homes mainly Damian and Sarah they have made everything much easier.
1 comment
Smart H.Smart Homes For Living
Hi Kayla,
Thank you so much for sharing your review with the team! We are so pleased to here you had a great experience and we will be sure to pass on the good news to Damian and Sarah. We wish you a... Read more
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Other Home Builders
- WA, Osborne Park
- Verified customer
Great experience!!
From start to finish, building my first home was a great experience. Have already started recommending friends! I will definately use smart homes if i build again. No hassle, stress free and great deals!
1 comment
Smart H.Smart Homes For Living
Hi Richo,
What great a great review. We are so pleased you had a wonderful experience with Smart Homes and really appreciate the recommendations! Wishing you all the best in your home, Smart Online Team
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Find out how Smart Homes For Living WA, Osborne Park compares to other Home Builders
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Fiona lekiasPerth, WA
- 2 reviews
- 1 like
- WA, Osborne Park
- Verified customer
Amazing building experience
We loved our consultant toddy benson and our other reps Scotty and phoebe such a pleasant and stress free experience so happy with our design and finished product thank you smart homes!!!
1 comment
Smart H.Smart Homes For Living
Hi Fiona, Thanks for choosing to build with Smart! We really value your feedback and will be sure to pass this onto the team. Wishing you a happy future in your beautiful new home!
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Rosanna A.Perth, WA
- WA, Osborne Park
- Verified customer
First time building was made a breeze
As a first time builder I had no idea where to start. Ivano Rizzacasa was recommended to me by a work colleague. Ivano made the process seamless in choosing what kind of homes I wanted to build, and what kind of home I could afford to build. His relaxed approach shone through, compared to the used car salesman approach I received from another building company's consultant.
Sarah Bailey was a godsend at prestart. Most people would be excited about choosing colours, tiles etc, but I was terrified of making the wrong choices, and felt overwhelm...Read more
ed with so many choices. Her guidance got me to an interior finish I am in love with. Kylie Mason was my liaison officer throughout the build and was prompt addressing any issues or questions I raised. The build ran smoothly and quickly, with settlement of land purchase on 30 June and keys in my hands the week before Christmas. I had an independent building inspector at PCI who advised the build had no issues apart from minor surface defects, which were rectified. Smart have corrected any issue I have found to date promptly (window issue and driveway issue) and I'm just about to do my 6 month maintenance report. Again only minor issues to report (drip at a gutter join, door lock not straight). I would recommend Smart Homes based upon my experience with them.1 comment
Smart H.Smart Homes For Living
Hi Rosanna, thank you so much for sharing your wonderful experience with us! We are so pleased that Ivano, Sarah, Kylie and the team provided a seamless, stress free building experience for you. What ... Read more
better way to start the festive season than with a key handover! We wish you a lifetime of happiness in your new home, Smart Online TeamSimilar opinion? Write a review on ieatwords.com.au!
Jcave94Perth, WA
- WA, Osborne Park
- Verified customer
Outstanding service - beautiful home!
Our process of gaining our beautiful home was a breeze! We found a design through one of their consultants Facebook and we set up a meeting instantly to go over the costs and the process of the build and areas to purchase land in.
Everything was explained in detail and we were happy to go ahead with the process
Quickly we moved to our pre start meeting to choose all the finishes we wanted and with a little guidance from the pre start consultant everything was locked in.
Soon we were at the stage of beginning construction. Everything along t...Read more
1 comment
Smart H.Smart Homes For Living
Hi,
Thank you so much for your kind words! We are so proud of the team for going above and beyond to ensure you were able to move in early. We wish you a lifetime of happiness in your beautiful new home. Smart Online Team
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Chase.Perth, WA
- WA, Osborne Park
- Verified customer
End result is great!
Quick Summary: Our end product is really great and couldn't be happier! But getting there was a lot harder than it should have been, fortunately smart homes handled it in a good way which is why i think they deserved a 4 star!
Review:
Consultation:
Our Consultant Brandon Hine was amazing! Definitely the highlight of the whole thing. He helped us get the most out of our unique section and really helped us get what was in our heads out on paper. We practically redesigned one of the pre drawn homes to our needs and they were great about it, no f...Read more
1 comment
Smart H.Smart Homes For Living
Hi Chase,
Thank you for your comprehensive review. We appreciate your transparent feedback. Your lovely words are truly appreciated and we have passed them on to the team. We will certainly take on y... Read more
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Paul WPerth, WA
- WA, Osborne Park
- Verified customer
Great service, great people and a great build!
From the initial consultations with Brandon to the client liasons with Phoebe and walking through the site with Tony, the whole process was flawless. People make a business and Smart homes have some of the best in these three individuals.
I’m delighted with the end result and any issues have been dealt with promptly and efficiently. I would build with Smart again!
1 comment
Smart H.Smart Homes For Living
Hi Paul, Thank you for your review! We are so pleased Brandon, Tony and Phoebe provided a smooth building journey for you. We are very lucky to have such a wonderful team and it's reviews like this th... Read more
at make all of our hard work so worth it! Kind regards, Smart Online TeamSimilar opinion? Write a review on ieatwords.com.au!
BrandyPerth, WA
- 3 reviews
- 1 like
- WA, Osborne Park
- Verified customer
Smart Homes are awesome
Built with Smart Homes 3 years ago and loved it. My rep Gordon was awesome and really looked after me with all my questions. The build process was easy and the end product was better than I expected. Would recommend to anyone and everyone.
1 comment
Smart H.Smart Homes For Living
Hi Brandy, thank you for your kind words! We are so proud of Gordo and the team for providing you with such awesome support throughout your build. We wish you a lifetime of happiness in your beautiful new home. Smart Online Team
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Find out how Smart Homes For Living WA, Osborne Park compares to other Home Builders
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michael bPerth, WA
- WA, Osborne Park
- Verified customer
Life is babs
The whole experience was awesome, leon and fadi were fantastic and very friendly and hardworking what ever we said the boys backed us so really great. cheers boys love yas
1 comment
Smart H.Smart Homes For Living
Hi Michael,
What fantastic feedback! Leon & Fadi are certainly legends and we have no doubt your home is absolutely stunning. We'll pass on the great to news to them. Smart Online Team
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Owen and NatashaPerth, WA
- WA, Osborne Park
- Verified customer
What a thrill and experience
My wife Natasha and I have never built a home before so we were a little green when it came to a design and build, we knew what we wanted and who to build with but the extra little bits and pieces that came along with it threw us a little. The goal was to build a nice big family home that would last us a fair while that has plenty of room and space for our family to enjoy whilst being stylish and modern at the same time.
Leon and Fadi are the best at what they do and nothing has ever been a drama or a challenge for the guys, we couldn't recommend them enough. So far it has been great.
Whilst we are still in pre construction we can't wait for the final product and the house warming party.
Owen & Natasha BP-754-2019
1 comment
Smart H.Smart Homes For Living
Hi Owen & Natasha,
We are so pleased you have had a smooth sailing building process with us and we'll be sure to pass on your kind words to Leon, Fadi and the team here at Smart Homes for Living. We ... Read more
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- WA, Osborne Park
- Verified customer
Delivered on what they promised
We have built before with another company & while they were good, Smart Homes has provided a more comprehensive service & delivered value for money & a complete home with lots of designer specs.
1 comment
Smart H.Smart Homes For Living
Hi Mat,
Thanks for your awesome feedback. We pride ourselves on providing excellent value and product selections so we couldn't be happier to hear you are thrilled with your Smart Homes for Living experience. Enjoy your new home! Smart Online Team
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Review collected in partnership with Smart Homes For Living
Jess and BrandonPerth, WA
- WA, Osborne Park
- Verified customer
Friendly and Efficient- got exactly what we asked for!
We designed our first home with Leon & Fadi. Couldn’t speak highly enough of these two guys. Every idea we had they managed to incorporate and include in a custom floor plan. Everything was stress free! Same goes for prestart, our ideas were never shut down but rather encouraged and made possible! The patience and interest we received from all angles of pre construction was all we could have ever hoped for. We are now in Early stages or construction and couldn’t be more excited. Thanks team Smart Homes!
1 comment
Smart H.Smart Homes For Living
Hi Jess & Brandon,
Thank you for sharing these kind words with our team. Leon & Fadi are not only gems in our eyes but they are also extremely knowledgeable - we'll be sure to pass on the great news ... Read more
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Amy RPerth, WA
- WA, Osborne Park
- Verified customer
Amazing Building Experience
My partner and I met Neil Morris at the first display home we went to whilst looking for a builder and after looking around we decided to go with Neil and Smart Homes for Living. He was approachable, professional and laid back which made us feel comfortable and confident in him. He was flexible with times for meetings which helped us a lot and always went above and beyond to answer any questions we had. Neil's design ideas were fantastic and we are so impressed with how the house turned out. The prestart process was seamless with Tess. She had ...Read more
great advice for us and we are so happy with all the decisions we made. We then liased with Phoebe through the construction process who was always prompt in answering our many queries. She was super professional and we really appreciated all the time she took in communicating with us and helping us. Scott was our building supervisor and he was always prompt for meetings and helpful with any concerns we had. The build itself was amazingly stress free and quick. The slab went down November 2017 and we moved in April 2018. We've had minor issues since the build (eg. aircon zones incorrect) but these have all been fixed relatively quick. The only real negative I have in regards to the build is that the fly screens are of low standard in my opinion. They use 4 pieces of rubber to hold it into the window frame as it's too small and would rattle otherwise. Also, 6 months after handover Ventura Home Group take over and their communication has been poor. Often they don't respond to emails or take weeks to do so. Our experience with Smart Homes for Living has been hard to fault and I highly recommend them!1 comment
Smart H.Smart Homes For Living
Hi Amy,
Wow thanks for this amazing feedback! We are so proud of Neil and the team for ensuring you had a smooth building journey. Neil certainly knows what he's doing when it comes to custom design! ... Read more
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Smart H.Smart Homes For Living
Hey Chiara,
Thanks so much for writing this review, we're so pleased we were able to help you get into your own home and were even able to make it fun and easy! We can't wait to watch your new home go up and your dreams be built.
Smart Online Team.