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Reviews

4.7

278 reviews
5
(234)
4
(23)
3
(4)
2
(5)
1
(12)
  • Build Stage
  • Customer Service
    4.9 (96)
  • Site Admin
    4.8 (77)
  • Timeliness
    4.8 (82)
  • Structural Integrity
    4.8 (70)
  • Plumbing & Waterproofing
    4.8 (65)
  • Electrical & Lighting
    4.9 (64)
  • Flooring
    4.8 (64)
  • Transparency
    4.8 (68)
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Amy R

Amy RPerth, WA

Amazing Building Experience

published
1 comment
Smart Homes For Living
Smart H.Smart Homes For Living
Blake

BlakePerth, WA

  • 10 reviews

Love our new Home

published
1 comment
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Smart H.Smart Homes For Living
Sarah

SarahPerth, WA

Such an easy process

published
1 comment
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Happy Kiwis

Happy KiwisPerth, WA

“kiwis in Oz”

published

Our first contact was Adam Standage,he was great and made himself available for our needs as we lived so far away.Happy with the quality of the build,Pre Start could have been better, they need to listen more at what the buyer wants,we were very happy with final costs,over all the build was great, loved building with smarthomes!

1 comment
Smart Homes For Living
Smart H.Smart Homes For Living

Hi, We are so happy you had a positive experience with Smart Homes and our wonderful team. We wish you a lifetime of happiness in your new home! Smart Online Team

Armand

ArmandPerth, WA

So excited to move in

published

So we are currently building with smart homes for living. Which we never thought was possible. Our consultant Ivano came to our house for a rental. From there is just got better finance team was great. Got it all sorted so quick. Got a big block where we wanted. Then prestart was next. Having everything in one spot makes selection so easy. Finally the consultant we are dealing with during construction is great. She is always willing to take my calls and follows up on all queries. Ultimately a great company to build our first home with

1 comment
Smart Homes For Living
Smart H.Smart Homes For Living

Hi Armand, Thanks for your great review and photos! Ivano is certainly a gem and we are so happy your process has been smooth sailing. We look forward to seeing updates on the progress of your build! All the best, Smart Online Team

Teaghan

TeaghanPerth, WA

Wonderful experience

published

My build has been managed very well so far. Pre construction Nicole was very helpful with getting me up to date on what was going on and also helping me understand the build. Pre start Sarah was very useful with colour selections and making sure everything matched. So far with construction Mia has kept me updated every two weeks with what is happening for the next fortnight which is very handy being a FIFO worker. I really appreciate everything SMART homes has showed me so far with this amazing build and look forward to making soo many memories in times to come.

1 comment
Smart Homes For Living
Smart H.Smart Homes For Living
Shaun G.

Shaun G.

  • 3 reviews

Fantastic service, great build quality and very fast!

published

To start off with, my sales rep Cal Tucker was absolutely fantastic. Listened to everything I had to say and was able to assist me with creating a design that was everything that I wanted.

Once I hit pre-construction and construction, I was informed every step of the way. Whenever I sent through an enquiry, it was handled straight away.

I'm now living in my new home and it couldn't be any better. I had a couple of maintenance requests that were handled straight away.

I recommend Smart Homes for Living to any and all first home buyers and anyone building another home! This was my second build and Smart Homes did such a better job.

1 comment
Smart Homes For Living
Smart H.Smart Homes For Living

Hi Shaun, Thank you for this amazing feedback! We always aim to provide excellent customer service so we will be sure to pass on your wonderful feedback to the team. We wish you a lifetime of happiness in your beautiful home. Smart Online Team.

Review collected in partnership with Smart Homes For Living

Well designed area

published

Design of our kitchen is brilliant. Met our expectations. Thanks to Nicci for her guidance with the color, tiles etc and Clinton for the design. Tony was our last contact before the handing over and he was great to share his expertise with us about things we should know being first home buyers. Thanks Smart Homes

1 comment
Smart Homes For Living
Smart H.Smart Homes For Living

Hi Marie & Vincent,
Thank you so much for your glowing review! Clinton is certainly a gem. We wish you all many years of happiness in your new home.
Kind regards, Smart Online Team

Riannon Lee

Riannon LeePerth, WA

Would not recommend to my worst enemy

published
1 comment
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Kylie2017

Kylie2017Perth, WA

  • 3 reviews
  • 1 like

Excellent finish!

published

100% happy with my choice to build with Smart Homes. Gordon my Sales Rep listened to what I wanted and made sure my plan was perfect and that I was happy. Prestart was enjoyable because Sarah knows her stuff - all my colours flow together and I love my tiling in the Kitchen and Scullery. Approvals were completed quickly and it wasn't long until construction started. Josh and Phoebe/Mia looked after my build - questions were always answered promptly and explained in detail. A couple of hiccups - but Smart Homes made sure they were fixed to a high standard.
Happy with my new home and cant wait to move in.

1 comment
Smart Homes For Living
Smart H.Smart Homes For Living

Hi Kylie, thanks for an awesome review. We are so proud of our team for always going above and beyond for our clients so we are stoked to pass on the good news. Good luck with the move and we wish you many years of happiness. Smart Online Team.

From Sales too Design the Team are enthusiastic and professional

published

Jeremy was our Sales Consultant and I can not fault his efforts to meet our expectations and succeed them. The design team helped us put our vision together, whilst remaining within our desired budget. The standard inclusions are a pleasant surprise in comparison to other builders ranges. Any issues during construction and post were dealt with promptly and efficiently. I would be more than happy to build with Smarthomes again.

1 comment
Smart Homes For Living
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Jade

JadePerth, WA

Excellent

published

Jeremy and his team were great! He helped with every aspect and answered our questions quickly and honestly. We did notice a discrepancy but Jeremy fixed it quick smart and positively for us. The house is coming along nicely and havent noticed anything wrong and it all came in on budget! Absolutely recommend highly. Thanks Smart Homes

1 comment
Smart Homes For Living
Smart H.Smart Homes For Living

Hi Jade, Thanks for your lovely feedback! Jeremy and the team always pay attention to detail to ensure a smooth building process. We wish you a very happy future in your new home! Smart Online Team

Lance De Guzman

Lance De GuzmanPerth, WA

  • 2 reviews

Dream Come True!

published

Building our first home with Smart Home was a dream come true! Our sales consultant Jeremy, helped us out on everything, from house design, perfect block that fits our budget close to the amenities we requested. Jeremy definitely knows what he's doing and gave us the best option and service we could ever ask for. Sarah our Pre-start consultant, did a great job. She helped us out with our selections and gave suggestions and advice on selecting the stuff for our house. Kylie our Client Liaison, was great and always happy to help if we have concerns or queries on our build.

Overall experience with Smart Homes was Outstanding!! I will recommend them to our friends and family. We will use them again for our future build.

1 comment
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Smart H.Smart Homes For Living
Dan Atkinson

Dan AtkinsonPerth, WA

  • 2 reviews

Excellent

published
1 comment
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Smart H.Smart Homes For Living
Josh L

Josh LWestern Australia

  • 4 reviews

Pleasure from start to finish

published
1 comment
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Neyna

NeynaPerth, WA

  • 2 reviews

Absolutely delighted

published

This was my first build and SmartHomes made it so smooth and simple. I asked plenty of dumb questions but they were always quick to reply and patient with my inexperience. They have some amazing customer service reps and I would be delighted to return if I were to build again in the future. The consultants really support you from your perspective and made recommendations which didn't just give them a bigger profit; instead explaining the options with pros and cons so I could make my own informed decisions.

1 comment
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Carmel s

Carmel sPerth, WA

  • 3 reviews
  • 1 like

Mixed review

published

The process for the building of my home was good. I didn't have any problems. The staff were always professional, friendly and punctual. They always got back to me about any issues I had.
Once the build was finished was when I wasn't feeling happy.
The plaster/painting wasn't of a good standard.
It was done substandard.
It is now just over 2 years and it is coming away from the wall, the paint just comes off with slightest touch.
I have had smart homes back 4 times and they have it patched up but the last time, they said they would have it patched again but after a few emails asking when they are coming they havent replied.
Mostly the house is okay.
Price wise I could have done better possibly.

Mr Andy

Mr AndyPerth

  • 3 reviews
  • 4 likes

Building our new home with Smart homes :)

published
1 comment
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Smart H.Smart Homes For Living
Sharlene Bobby Amrstrong

Sharlene Bobby AmrstrongPerth, WA

  • 2 reviews

Glad I made the SMART Choice.

published
1 comment
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Smart H.Smart Homes For Living
Dave

DavePerth

Kickstarting Dreams

published

Smooth and easy from start to finish. Lee Claxton kicked us off with brilliant knowledge and overall ability in his job. He helped us no end in every way he could in the sale of our first home. It didn't finish there either Lee was helpful throughout the whole process assisting where he could. Thanks Lee your a legend
Kylie was our client liasion and she ticked all the boxes, was prompt in response to any questions with definitive answers. Thanks Kylie it was a pleassure.
Once our build kicked off it was quick and tidy. Good quality work produced and a great turn around in time. We have jusy recieved our keys and cant wait to put the finishing touches into our very first home!
Great price overall.

Construction End DateJan 2022
1 comment
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