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Reviews

3.1

68 reviews
5
(18)
4
(15)
3
(9)
2
(6)
1
(20)
  • Build Quality
    2.0 (3)
  • Value for Money
    2.3 (3)
  • Ease of Use
    3.7 (3)
  • Cleaning & Maintenance
    3.7 (3)
  • Product is used
  • Safety
    1.0 (2)
  • Preheating Speed
    5.0 (1)
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Dave

DaveKallangur

  • 6 reviews

Massive oven that’s does the job

published

Great 90cm oven but does use a lot of energy and is incredibly hard to find extra trays for because of its width.



Have found a hot spot in the middle but it’s only a bit hotter so doesn’t effect cooking substantially.

Gas top is great with good coverage.

Easy to clean.

Date PurchasedAug 2017

Great oven

published

Fabulous oven, after 5 years the only problem was the clock which when I registered the problem they asked if I needed the entire oven replaced.
I said no need the oven is in great order just the clock needs repair, That was replaced 18 months ago with no problems since.
I can honestly say it was a great purchase.

Date PurchasedSep 2013
Karen.T

Karen.T

  • 5 reviews
  • 2 likes

Expected better

published

Has been repaired once already, I expected better results and really it's just as good as my old Westinghouse. I personally would not spend the money on SMEG appliances. It looks great, cleans easily but this oven is no better than any other oven I've owned. Easy to clean is the only quality this oven has.

Date PurchasedAug 2017
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Ivan

IvanHamilton

  • 3 reviews

Easy to use

published

Great oven, only critism oven trays are a bit flimsy.but apart from that it was easy to instal (bottle gas )the rapid gas jet is almost as fast as using a microwave, the twin fan oven is dream to use after having a fan less oven it certainly a huge step up .highly recommend

Date PurchasedSep 2017

Shattered Oven Glas

published

I have been happy with my oven up until today.
From cooking a roast in the oven the inside glass shattered!
The oven will be 3 years old in December!
Very disappointing particularly from a well known and reputable brand like SMEG! lets see how they deal with customer complaints!

Date PurchasedDec 2014
2 comments
Smeg
Steve C.Smeg
Jads
Jads

Thank you Steve!
Great customer service, quick response time and issue has been resolved. Thanks for all you assistance with rectifying my issue.

Sam s

Sam sBrisbane

  • 4 reviews
  • 2 likes

Nice finish but fragile

published

Pros: easy to clean stainless steel, dials are good and finished well and the rack and dish supplied are well made as well

Cons: The front plate glass is quite weak and shatters once by accident, but the warranty covered it and things were all sorted

Overall:
8/10 but make sure to get the warranty.

Date PurchasedNov 2012
Lpv

LpvSydney, NSW

  • 12 reviews

Large oven

published

Oven purchased October 2012, within a few months I noticed a lot of hot air was escaping from the door. It was still under warranty so had it serviced to replace one of the door hinges as door wasn't a tight shut. Then more recently my sister purchased a smeg and I noticed how strong the close was on her oven door. As the oven was now out of warranty we had to pay for replacement of the second hinge. Now I notice how much quicker the oven heats and I don't have to have it set above 200 degrees C. Quite disappointed as I thought smeg was a better quality product, and this was why I purchased. You can't always rely on a 'quality' brand name.

Date PurchasedOct 2012
Sam

SamMelbourne

  • 15 reviews
  • 9 likes

Love my Smeg.

published

We had a Smeg in our rental for 10 years and it was great. So when we bought our new house we looked seriously at other brands but again ended up buying a Smeg and I love it.
It cooks perfectly, is easy to use, cleans up so well and looks great in my kitchen.
But something they need to highlight in the showroom which would have made made me reach my decision so much faster is the cool-touch glass. With small children around this is so important and so great.

It was actually delivered and had a big dent on the splash-back bar, Bing Lee were great, but Smeg's service was wonderful, no questions asked they couriered out a replacement piece and were lovely to deal with which is valuable in itself.

Date PurchasedAug 2016

Sad Smeg

published

Our smeg of 10 years died, we loved it so replaced it with another smeg. Unfortunately we have had nothing but trouble with the stove element. Igniting but not staying alight. Having purchased from Harvey Norman canberra, we have had the stove services 3 times in two months. Harvey Norman told us to not use the element and use the other four instead!!!! Not very happy. Now wanting to return and change suppliers all together. Sorry Smeg

Date PurchasedMay 2017
1 comment
Smeg
Steve C.Smeg
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Neiss

NeissFootscray

DISAPPOINTED :-(

published

We purchased this oven in 2013 and have experienced constant issues. The element was replaced and the wok gas outlet fixed as it would not ignite. The oven does not cook evenly the top element is ineffective for grilling, the digital timer is not working which means no oven, the wok burner no longer works and the gas outlets can be temperamental. Do not recommend..

Date PurchasedMar 2013
1 comment
Smeg
Rodney M.Smeg
Dave m

Dave m

  • 4 reviews

Very happy with this product

published

We were recommended to buy this product while upgrading our Kitchen
Bought from Harvey Norman in Preston
They sent us the wrong product but we stuck with it
Wife is very happy and unit looks great
Cleans easily and requires low maintenance and cleaning
Nice colour and great features will buy again

Date PurchasedNov 2016
Cowboy Col

Cowboy Col

  • 6 reviews

Good oven choice for its pruce

published

We had a new kitchen installed and chose this over as part of a package. It works well and is easy to use. It has a good range of cooking features and an excellent fan force oven that cooks all food evenly and heats up in no time. Recommended for its price too

Date PurchasedJan 2015
Maria

MariaMelbourne

  • 2 reviews
  • 3 likes

Disappointed

published
Date PurchasedAug 2016
3 comments
Smeg
Steve C.Smeg
Maria
Maria

Hi Steve. Just wanted to let you know I sent you my contact information a couple of days ago just in case you may miss it. Thanks

Maria
Maria
Jodie

Jodie

  • 4 reviews
  • 1 like

Just an oven

published

It really is just an old fashioned oven with no bells or whistles. Sure it's big, but doesn't do anything special, doesn't even have a self cleaning function. The oven seems to take a long time to cook anything and you need to allow extra time than a recipe calls for. The gas jets on the stove are really hard to get alight and very frustrating. It was already in my new house when I bought it so I didn't get to choose and I was expecting something more.

Date PurchasedDec 2016
Unsure

UnsurePERTH

  • 3 reviews

The digital display stopped working after 6 months

published

You pay a premium for this brand however the digital display buggers up after 6 months and this is what runs the oven. I am not alone as I know many people with the same oven and all have the same problem. Smeg must or does know about the dodgy display but remains very silent.

Date PurchasedApr 2014
1 comment
Smeg
Steve C.Smeg
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Glass shattered when we opened door

published
Date PurchasedJun 2016
3 comments
Smeg
Steve C.Smeg
Kelly
Kelly

Will do, thanks for your speedy response.

Kelly
Kelly
Ando

AndoACT

Problematic

published

The first month I had to replace the timer. I am an electrician and had to pay someone to do it under warranty.
The timer lasted until warranty just ran out and packed it in again. I replaced it myself.
I have replaced the thermostat twice in the past 12 months.
Now last night the ring element wont turn off even when all the switches are turned off. Lucky I noticed it burning red hot before I went to bed and switched it off at the switchboard or could have woken up to a house on fire.
Not impressed one bit with this oven

Date PurchasedJan 2011
ACF

ACFSydney, NSW

  • 2 reviews

Continual faults

published

Faults since the day it was installed:

-Clock digital display stops working correctly after a few months. We have already had it changed 3 times and have just received a quote of $300 to replace it again.

-Gas hotplates are difficult to light and often just stop working

-Oven fan has been probematic and noisy

Date PurchasedNov 2011
2 comments
Smeg
Steve C.Smeg
ACF
ACF

Smeg repaired the faults at no cost

Service and oven temperature issue

published
Date PurchasedMar 2011

Not happy

published

Just picked up c91gmxat1 from Harvey Norman fyshwick after waiting 45 minutes for them to find it, u get it home and install it and the oven does not work at all. There is power to the unit fine as the cook top electric ignition is working. I have had no oven for a week and was told that it would possibly be another week before one could be here. If they can get in touch with someone. I have 4 year old Westinghouse oven that has had the elements replaced 4 times and just wanted a oven that wouldn't let me down. At $3k plus I am not happy at all and don't won't it fixed would like a complete new unit as my last oven started the same way and if this happens again with this oven I may just explode.

Date PurchasedAug 2016
1 comment
Smeg
Steve C.Smeg
Page 2 of 4
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Questions & Answers

An D.

An D.asked

C9GMXA

The electronic programmer in my oven is off. How can i turn it back on? It made some light beep sound when i tried to press those buttons even the programmer is off. What can i do please?

1 answer
Smeg
Steve C.Smeg

Dear An D.,I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address and contact details. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve Cullen

Ros

Rosasked

C9GMXA

The clock panel on my Smeg Oven C9GMXA is flashing and I cannot operate the oven. Stove is working fine (it’s gas). Any ideas on how to fix without getting someone out?

2 answers
Smeg
Lesley R.Smeg

Hi Ros
The oven will not work if the clock is flashing, to stop it from flashing push in buttons two and three at the same time, this will stop the flashing and then by pressing the plus or minus button you can set the time.

Ros
Ros

Thanks Lesley. I’ve come across that issue before and have been able to fix it as you described. The problem I am experiencing now is different- it’s a quicker flash and not able to be fixed by pushing the buttons. I’ve also tried turning on and off at the mains. Any more help would be greatly appreciated!

Astrid

Astridasked

C9GMXA

Hello, we recently moved into a home that has a 90cm smeg oven and I was wondering how long time-wise it should take to heat up to 200 degrees. thank you.

No answers

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