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CJF01BLAU (Black), CJF01PBAU (Pastel Blue), CJF01CRAU (Cream), etc...- CJF01BLAU (Black)
- Verified purchase
Over heats ever time
My new smeg citrus juice over heats every time I use it. Ive been gentle with pressure and very disappointed.
Obviously smeg hasnt tested these properly.
Cant believe I cant even make a juice for me and my partner. Will be returning it asap
Purchased in October 2021 at David Jones for $188.00.
1 comment
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Lucinda JonesSydney, NSW
- 4 reviews
- 2 likes
- CJF01PBAU (Pastel Blue)
- Verified purchase
Looks great but that's where it ends. Overheats and lucky to make two glasses of juice
I recently purchased a Smeg juicer, blue in colour, to match our toaster & kettle. They are attractive pieces and I thought the juicer would be a welcome addition. Unfortunately, the aesthetics is where it ended. Looks great, but it's not practical at all. Smeg should make it clear to purchasers well before they read the operating manual, that the appliance only operates for 3 minutes before overheating and stopping. There are only two of us at home and we are lucky if we get to make two glasses of orange juice before it stops working. Disappointed to say the least.
2 comments
Steve C.Smeg
Hi Lucinda. Can you please email me direct as I would like to discuss this with you. Please include your full name and a contact telephone number. My name is Lesley and my email is: [email protected]. Thank you. Lesley
Thanks Lesley for your response. I will email you. I did look on the SMEG website and could not find any contact details for anyone in Australia. I then sent a message on the SMEG Facebook page which was read but no response ever received.
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Questions & Answers
Arifasked
We have the same problem. And not even a glass. It stops working. Got to wait for long until it starts working again. For a bright red one...looks awesome..but not worth the time. Any help?
2 answers
Steve C.Smeg
Hi Arif,
Please contact our Sales Department on 02 8667 4855 to discuss further.
Regards,
Smeg Tech Support.
Hi Arif
We had a rep attend our home to investigate the issue. The oranges have to be juiced rather quickly. I seemed to be holding them on the juicer for too long. It now does a few glasses for us without stopping. I was worried if I pressed too hard, it would harm the motor, but I was told to press hard and juice them quickly. We don't use the machine very often (only once every few months now), so I don't worry about it much any longer.
Moonasked
Do they have available this model?
1 answer
There is only one model. The juicer is a relatively new addition to the Smeg small appliances range. It's exclusive to David Jones.
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Lesley R.Smeg
Hi Adam thanks for your review and reaching out to us. We would love to have the opportunity to discuss this further with you and make things right! Can you kindly email us direct with your full name ... Read more
address and contact telephone number along with a picture of the appliance and the base of the appliance that shows the serial number on it- we will then contact you direct to discuss this further- our email address is [email protected] please mark to the attention of Lesley