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Reviews

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    Sue S

    Sue SPerth, WA

    • 5 reviews
    • 6 likes

    Smeg = Perfection

    published

    Love my new Smeg oven, especially the metal handles, no plastic on this oven...
    Major positive is the small burner at the BACK of the stove top, just where you need to leave a simmering pot for a few hours and no little people can get to it... easy clean stove top too



    Date PurchasedJul 2018
    Mortishia

    MortishiaMetropolitan Adelaide, SA

    • 56 reviews
    • 3 likes

    Technology

    published
    Date PurchasedMar 2018

    Questions & Answers

    Snowy

    Snowyasked

    We have just purchased our SMEG cs95gmbna - straight out of the box and into position in the kitchen. It doesn't work. Gas cooktop OK - but no timer display - so no oven - and nothing I've tried will get it going. Electricfian can't touch it due to "warranty" issues. SMEG rangehood (brand new out of the box also) has its button panel loose - and needs fixing -and we haven't even got the kitchen finished. Gunna be an interesting Xmas. I still have faith though - as long as the Aplliances rep get's his butt to my house and fixes things
    If they drag the chain - how do I at least get the Oven going for Xmas day ??? (I can live without the Range hood for a couple of weeks) Signed - Calm but frustrated.



    4 answers
    Smeg
    Steve C.Smeg

    Dear Snowy, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address and contact details. Once I have this information I will be in a position to arrange for this problem to be fixed without delay. Regards, Steve Cullen

    Sue S
    Sue S

    Snowy, sorry mine is a slightly different model. No buttons or digital clock. Hope you get it sorted

    Snowy
    Snowy

    good news - Winning Appliances have offered TO DO a straight swap over - which is wonderful news. Rangehood is now fixed - twas only a minor adjustment but had to be done by a service rep. Phew. Nearly there !

    Cathy M

    Cathy Masked

    Does this oven need the timer on for the heat to come on ? I was told it didn’t but now just after purchasing I read in the reviews that it does ?



    4 answers
    Sue S
    Sue S

    Yes it does, at least you can't burn your food with the timer on. Have a fab Christmas

    Smeg
    Rodney M.Smeg

    Hi Cathy M,
    If you set the timer to the hand symbol, it will stay on for as long as you like.
    Regards
    Smeg

    Mortishia
    Mortishia

    Hi Cathy, I too fell in the non understanding of the use of the oven. You do need the timer fir the oven to run. If in need of longer timing, turn the knob to the left where a hand symbol is shown. This gives you the choice on longer timing. The bonus to the timer, is that the whole oven shuts down if on the timer. This is it’s safety feature. Wonderful invention. What I do also recommend is that you find your nearest Smeg office where they offer a cooking session and show you all the benefits on how to use the appliance. It is a learning lesson recommended.
    Hope to have been of assistance.
    Regards
    Maria

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