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4 questions from our users

Tony

Tonyasked

DWA6214 Series

The door catch broke again. We had this repaired under builders warranty but its broken again!
It seems some small plastic part breaks, preventing the door staying closed-making it useless.
Is there replacement part? Is this a recurring fault?
We can use it and would like to find a solution



2 answers
David M
David M

Can't help sorry hasn't happened to ours

Smeg
Lesley R.Smeg

Hi Tony. Thanks for reaching out. We would love to have an opportunity to assist you with this problem and also inspect your unit. Can you kindly email us direct with your full name, address and a contact telephone number, once we have this information we will be in contact you to discuss this further. Our email address is [email protected] and please mark to the attention of Lesley. Kind Regards, Smeg Australia.

Je.H

Je.Hasked

DWA6214 Series

I have used this dishwasher for only once. When I was planning to use it after 4 months, the power button is on with white light. But I cant select any programs to start the machine ( no white lights for all programs). What happen?

2 answers
David M
David M

This hasn't happened to me. It should be covered by warranty so I would go back to supplier



Smeg
Lesley R.Smeg

Hi Je.H - Have you contacted us to discuss this matter? we would love to be able to assist you further. Can you kindly email us with your full name, address and a contact telephone number, We will then contact you to arrange a service. Please email us : [email protected] and mark to the attention of Lesley. Kind Regards, Lesley at Smeg Australia.

Dennis

Dennisasked

DWA6214 Series

Does this dishwasher have a fast mode wash 30min?

1 answer
Smeg
Steve C.Smeg

Hi Dennis no this model does not have a fast cycle.
Regards Smeg tech support

Dennis

Dennisasked

DWA6214 Series

Does this dishwasher have a fast mode for washing?



1 answer
Smeg
Lesley R.Smeg

Hi Dennis thanks for your enquiry. You could use the eco cycle this goes for 100minutes and uses 11 litres of water. We use this cycle in the office dishwasher and everything comes out dry and clean. Thank you Smeg Australia

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