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Reviews

3.6

34 reviews
5
(16)
4
(7)
3
(0)
2
(5)
1
(6)
  • Build Quality
    4.3 (9)
  • Value for Money
    4.0 (8)
  • Ease of Use
    4.3 (9)
  • Cleaning & Maintenance
    4.4 (8)
  • Noise Level
    4.5 (10)
  • Internal Layout
    4.3 (6)
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MZB

MZBSydney Surrounds, NSW

Brand not meeting expectations.

published

This is one of the brands that does not live up to your expectations. It does not dry properly, problems with soap tablets but most disappointed with the machine breaking down in less than 3 years. Customer service is efficient but I wish I don't have to call so soon. Check other products before buying this brand/product.



Purchased in March 2021 at Harvey Norman.

Build Quality
Ease of Use
Cleaning & Maintenance
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Internal Layout
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Loldie

LoldieSouth West, WA

  • 2 reviews

Had this dishwasher for 4 months, now it won’t operate

published

Had this dishwasher for 4 months. It completed a wash yesterday, but now won’t operate. The power light is on, but nothing else is working. I have tried to do a reset without success.

Purchased in December 2021 at RetraVision for $760.00.



Build Quality
Ease of Use
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1 comment
Smeg
Rodney M.Smeg

Dear Loldie,
Could you please email [email protected] with your name, address and contact number and mark it to the attention of Lesley. Once she has this information, she will be in direct contact with you.
Regards
Smeg

Diana

DianaMetropolitan Adelaide, SA

  • 2 reviews

Easy to use with great results

published

The SMEG DWA6314X stainless steel matches perfectly with my others S/S SMEG products.
Being my first dishwasher I'm very pleased with how it operates and settings are very straightforward and easy to use.
I always rinse my dishes with water before placing in dishwasher and each and every time my dishes have been sparking with no residue left on any of the dishes ... even the odd coffee cup that had some coffee stains have come up super clean.
Ive only had it installed for four months and have had no issues or concerns to date.
Am very happy with my purchase so far.

Purchased in July 2021.



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Works well for me

published

It’s one of the only dishwashers that cleans quick and gets hot enough to remove gunk on it.

Quite good in my books and I would buy again if this one ever breaks

Purchased in March 2021 at JB Hi-Fi Online Store.

Jude

JudeDarwin, NT

  • 2 reviews

Great product

published

First time I have bought a smeg dishwasher. Very happy so far, washes great it is replacing a LG and I am very happy with it. The beautiful colour matches my kitchen and looks fantastic.

Purchased in January 2021 at The Good Guys for $969.00.

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Glenn

GlennMid North Coast, NSW

  • 2 reviews

Best Dishwasher I have owned

published

Extremely happy with this dishwasher it cleans better than any other dishwasher I have owned, it uses very little power and water and is very quiet. The Quick Time mode works excellently. I always use Pots and plates with Quick Time. It runs for about 50 minutes if you open the door when finished it dries well. Highly recommended would purchase SMEG again. Other dishwashers previously owned: Asko, Bosch German made, Westinghouse.

Purchased in September 2021.

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SHARON

SHARONHOBART

  • 8 reviews

NOT JUST GOOD LOOKS

published

Purchased in May 2021 at The Good Guys for $1,099.00.

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Lisa

LisaLithgow NSW

  • 21 reviews
  • 1 like

Cooks those dish's clean

published

Super cleans and hot.
Best dishwasher yet. Easy to use once you read the instructions. I use eco wash and used the time delay so it wakes me up in the morning as an alarm doing the dishes. Perfect. Love the black.
It has one fault it always makes the same two clunking sounds mid cycle for a few seconds. Is this normal?

Purchased in July 2021 at Harvey Norman for $899.00.

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J Bayly

J BaylySouth East Queensland, QLD

Love this machine

published

I purchased my machine from Harvey Norman and at first, could not get it to complete the cycles. Called SMEG, who were amazing. Best customer service I have experienced for years. So impressed. The serviceman came out and checked it over. Working perfectly now. Boy compared to my former Miele, Smeg is far the better choice. So important to know your product has the professional backup and best practice service available. I am so appreciative of the whole company's commitment to looking after their customers. Could not be happier.

Purchased in August 2021 at Harvey Norman Burleigh Waters..

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So disappointed

published

OK. Brand new dishwasher. First cycle the powder dispenser opens but leaves the powder inside now as a solid lump. The dishwasher is SO wet inside that you can't stop water droplets falling all over the dishes. Rinse aid was used - since this is always asked. Smeg support tells me its because of the steam and you need to open the dishwasher after its finished to let it escape!! Really!! So stand there at 2am because your dishwasher has a design flaw. As for the powder, I am told the top spray arm has been blocked somehow from getting to the powder? With what? The breakfast bowls along the front rack? Or your cutlery tray? Or the handle of the rack itself? Another design flaw perhaps?

Purchased in June 2021.

Noise Level
3 comments
Smeg
Lesley R.Smeg
Wendy H.
Wendy H.
Wendy H.
Wendy H.
Steve

SteveSouth East Queensland, QLD

  • 3 reviews

Quick response.

published

We had a problem with a 3yr old unit and through these reviews the Nat Service Manager had the anomaly rectified within days.
Been perfect since and one of the more quiet machines we've had.
Thanks Steve Cullen

Purchased in April 2021 for $800.00.

Build Quality
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Internal Layout
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Anna

AnnaDarwin

  • 5 reviews

Just right

published

Great dishwasher, returned a previous cheaper one that was underperfoming for this one and its turned out to be great. Paid $300 over my budget though.
It cleans very well as long as everything is facing the right way and not touching, has an extra tray right up the top for cutlery, again everything has to be slotted or they don't clean.
I made the mistake of throwing them in once and spoons sat with water in them, others didn't clean.
You can remove the tray and use the basket instead since the 3 trays compromise the height a bit.
I found I put less in than a previous one I had, it means I load/unload dishes a bit more often.

Date PurchasedNov 2018
Mel L

Mel Lvic, 3978

  • 5 reviews
  • 2 likes

saves water

published

Using the dishwasher was little confusing, so maybe it should have been more easy use friendly. It does the job most tims, there were a few times when it did not clean the plates, and the tablet was still in the dishwasher.Overall it is a sleek and efficient enough.

Date PurchasedApr 2018
Sabz

SabzEdithvale

Worst appliance purchase ever

published
Date PurchasedJul 2018
J.M

J.MCoburg, VIC

  • 26 reviews

Most efficient and best value for money dishwasher on the market!

published

Been in this house for 3 years, replaced most appliances, in March had to replace the dishwasher. Choice gave the SMEG their recommendation - we have a SMEG cooker too, hence we made a point to look at the SMEG. This dishwasher is the most water and energy efficient appliance we could find, one of the quietest and was less than a $1000. The Bosch, ASKO, Miele all claimed to be better were significantly more expensive, and not as efficient. May arguably be 15% better, due to additional options we'll never use, but still at more than twice the price! The SMEG cleans really well, easy to use, quiet and saves money on energy & water. Best value for money we could find. Highly recommend it.

Date PurchasedMar 2018
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chinaplate1954

chinaplate1954S.A., 5203

  • 27 reviews

Bought sexy black

published

Had an asko for 16 years in previous house and that was still working when I left. I knew that we weren’t staying long in this house so we decided to go for a good dishwasher and something that went with the decor but not in the price range of the asko. I was very surprised, it washes well, it dries very well and I am delighted with this brand that when I go to the next house I am sure I will buy another one. I also love the third rack at the top where you can slide in tongs, and other long utensils. Love it, no complaints.

Date PurchasedDec 2017
Okatko

OkatkoAdelaide

  • 2 reviews
  • 2 likes

Washes well

published
Date PurchasedMar 2018

This dishwasher makes me so happy!! Sparkling dishes every time even on eco-mode.

published
Date PurchasedMar 2018

Detergent dispenser completely fouls on middle rack = detergent gets stuck = dishes not cleaned.

published

Have used this dishwasher for about a month now every second day. Not once has all of the power detergent dissolved and usually around half of the power is left stuck and clumped together in the dispenser... why? well SMEG has located the detergent dispenser so it fouls on the middle rack - it cant open! Go figure. Dishes do not clean properly. Dishes are also dripping wet after the cycle, but that's another thing.

Date PurchasedFeb 2018
2 comments
Smeg
Steve C.Smeg
Ben
Ben

Hi Steve, i have sent you my details on the 7 March and not heard from you. Please contact me.

muzshan

muzshanBusselton

  • 6 reviews

Just great, we are very happy

published

Installed this in our new home June 17

It's quite, easy to use, cleans well, has great cutlery draw, adjustable draws, exterior easy to keep clean and not obvious marks/prints

Once finished we tend to open the door slightly to help it dry

Would happily buy smeg again

Date PurchasedApr 2017
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Questions & Answers

Amna

Amnaasked

DWA6314X (Stainless Steel)

I am using the dishwasher from 4 months and never had any issue but yesterday when it turned off after the whole cycle the dishes were not clean properly and next day when I turn it on it’s just showing me the power button light when I turn on and no light for the function button and not turning on. What could be the issue ...

2 answers
Jude
Jude

It’s still under warranty get smeg to fix it I would

Smeg
Lesley R.Smeg

Hi Amna. Thank you for your review. We would love to have an opportunity to assist you with this matter. Can you kindly email us with your full name, address and a contact telephone number so we can contact you. Our email address is [email protected] and please mark to the attention of Lesley. Kind Regards, Smeg Australia.

Cam

Camasked

DWA6314 Series

My cycle doesn’t seem to be ending. I’ve opened the door and the dishwasher appears to be trying to drain and there’s nothing there to drain. No lights in the middle section of the front are on, only the end light and the 27 degrees for some reason

3 answers
Smeg
Steve C.Smeg

Hi Cam. Thank you for your review. In order for us to assist you can you kindly email us your full name, address and a contact telephone number. We will then contact you to discuss this further. Our email address is [email protected] and please mark to the attention of Lesley. Kind Regard, Smeg Australia.

Cam
Cam

Hi Lesley
This has now been rectified, I had it repaired on the weekend as I couldn’t wait
Thanks anyway
Cam

Smeg
Lesley R.Smeg

Hi Cam - thank you for the update, don't forget we are here to help should the need ever arise again - we are only an email or phone call away. Kind Regards, Smeg Australia.

Pamela T.

Pamela T.asked

DWA6314B (Black)

I have just installed my new dishwasher and the door is getting stuck and I have to push the door down so it will open ? I haven’t used it as of yet because it’s just been installed

1 answer
Smeg
Rodney M.Smeg

Hi Pamela T.,
Thank you for your enquiry. Please refer to the instruction manual on adjusting the door lock. If you require further assistance, please call our technical support team on 02 8667 4888
Regards
Smeg

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