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DWA6314X (Stainless Steel), DWA6314B (Black), DWA6314W (White), etc...Reviewer Photos & Videos
MZBSydney Surrounds, NSW
Brand not meeting expectations.
This is one of the brands that does not live up to your expectations. It does not dry properly, problems with soap tablets but most disappointed with the machine breaking down in less than 3 years. Customer service is efficient but I wish I don't have to call so soon. Check other products before buying this brand/product.
Purchased in March 2021 at Harvey Norman.
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LoldieSouth West, WA
- 2 reviews
- DWA6314X (Stainless Steel)
- Verified purchase
Had this dishwasher for 4 months, now it won’t operate
Had this dishwasher for 4 months. It completed a wash yesterday, but now won’t operate. The power light is on, but nothing else is working. I have tried to do a reset without success.
Purchased in December 2021 at RetraVision for $760.00.
1 comment
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DianaMetropolitan Adelaide, SA
- 2 reviews
- DWA6314X (Stainless Steel)
- Verified purchase
Easy to use with great results
The SMEG DWA6314X stainless steel matches perfectly with my others S/S SMEG products.
Being my first dishwasher I'm very pleased with how it operates and settings are very straightforward and easy to use.
I always rinse my dishes with water before placing in dishwasher and each and every time my dishes have been sparking with no residue left on any of the dishes ... even the odd coffee cup that had some coffee stains have come up super clean.
Ive only had it installed for four months and have had no issues or concerns to date.
Am very happy with my purchase so far.
Purchased in July 2021.
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Works well for me
It’s one of the only dishwashers that cleans quick and gets hot enough to remove gunk on it.
Quite good in my books and I would buy again if this one ever breaks
Purchased in March 2021 at JB Hi-Fi Online Store.
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JudeDarwin, NT
- 2 reviews
Great product
First time I have bought a smeg dishwasher. Very happy so far, washes great it is replacing a LG and I am very happy with it. The beautiful colour matches my kitchen and looks fantastic.
Purchased in January 2021 at The Good Guys for $969.00.
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GlennMid North Coast, NSW
- 2 reviews
Best Dishwasher I have owned
Extremely happy with this dishwasher it cleans better than any other dishwasher I have owned, it uses very little power and water and is very quiet. The Quick Time mode works excellently. I always use Pots and plates with Quick Time. It runs for about 50 minutes if you open the door when finished it dries well. Highly recommended would purchase SMEG again. Other dishwashers previously owned: Asko, Bosch German made, Westinghouse.
Purchased in September 2021.
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SHARONHOBART
- 8 reviews
- DWA6314B (Black)
- Verified purchase
NOT JUST GOOD LOOKS
I had never considered a Smeg product before and I'll be honest I originally purchased this product because of its looks. I have had it 6 months now and although I cant comment on the life span what I can say is I really like it.
It cleans well, the water gets really hot, the drying stage makes everything sparkle, there are heaps of settings to choose from and it looks good with my black granite bench top.
What I really like though is the small tray at the top of the machine where you can individually place your cutlery, leaving heaps more...Read more
space in the other trays for larger items making it more efficient to run and the cutlery comes out sparkling The settings panel is a little confusing to start with as you need to hold in each button to get it to work, also in the middle of the cycle it will start to blink?? I cant work out why, everyone thinks its on delay but it does keep working must be some kind of part of the program, also as stated by others it makes a clink half way through the wash like it is tuning itself off but all of this does not affect the outcome. At this stage I have not had any trouble with it and it is the 3rd dishwasher I have purchased. Would highly recommend it over any others I have had in the past.Purchased in May 2021 at The Good Guys for $1,099.00.
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LisaLithgow NSW
- 21 reviews
- 1 like
- DWA6314B (Black)
- Verified purchase
Cooks those dish's clean
Super cleans and hot.
Best dishwasher yet. Easy to use once you read the instructions. I use eco wash and used the time delay so it wakes me up in the morning as an alarm doing the dishes. Perfect. Love the black.
It has one fault it always makes the same two clunking sounds mid cycle for a few seconds. Is this normal?
Purchased in July 2021 at Harvey Norman for $899.00.
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J BaylySouth East Queensland, QLD
Love this machine
I purchased my machine from Harvey Norman and at first, could not get it to complete the cycles. Called SMEG, who were amazing. Best customer service I have experienced for years. So impressed. The serviceman came out and checked it over. Working perfectly now. Boy compared to my former Miele, Smeg is far the better choice. So important to know your product has the professional backup and best practice service available. I am so appreciative of the whole company's commitment to looking after their customers. Could not be happier.
Purchased in August 2021 at Harvey Norman Burleigh Waters..
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- DWA6314W (White)
- Verified purchase
So disappointed
OK. Brand new dishwasher. First cycle the powder dispenser opens but leaves the powder inside now as a solid lump. The dishwasher is SO wet inside that you can't stop water droplets falling all over the dishes. Rinse aid was used - since this is always asked. Smeg support tells me its because of the steam and you need to open the dishwasher after its finished to let it escape!! Really!! So stand there at 2am because your dishwasher has a design flaw. As for the powder, I am told the top spray arm has been blocked somehow from getting to the powder? With what? The breakfast bowls along the front rack? Or your cutlery tray? Or the handle of the rack itself? Another design flaw perhaps?
Purchased in June 2021.
3 comments
Lesley R.Smeg
Hi Wendy. Thank you for your review. It is indeed unfortunate that you have experienced a problem with your appliance. Can you kindly email us direct with your full name, address and contact telephone... Read more
number so that we we can contact you direct to discuss this matter? Our email address is: [email protected] and please mark to the attention of Lesley. Kind regards, Smeg Australia.The problem though, I spoke to your support first, expecting some real reasons and instead am told all that water everywhere is normal.... That the powder is there because there was something in the w... Read more
ay of the spray arm when I know there wasn't unless its the rack handle itself.Update. After 3 failed wash loads the machine decided to work :\ Have no idea why as nothing had changed, not even the program selected. I did remove the cutlery basket from the bottom shelf and only ... Read more
used the very top tray as wondered if it was blocking the water from the powder dispenser but that does not account for the fact the machine is no longer soaked. It has now gone through 4 loads without incident. Smeg had certainly been on to it after I posted this review, I wish they had taken interest before hand and not brushed it off at service.Similar opinion? Write a review on ieatwords.com.au!
SteveSouth East Queensland, QLD
- 3 reviews
Quick response.
We had a problem with a 3yr old unit and through these reviews the Nat Service Manager had the anomaly rectified within days.
Been perfect since and one of the more quiet machines we've had.
Thanks Steve Cullen
Purchased in April 2021 for $800.00.
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AnnaDarwin
- 5 reviews
- DWA6314X (Stainless Steel)
- Verified purchase
Just right
Great dishwasher, returned a previous cheaper one that was underperfoming for this one and its turned out to be great. Paid $300 over my budget though.
It cleans very well as long as everything is facing the right way and not touching, has an extra tray right up the top for cutlery, again everything has to be slotted or they don't clean.
I made the mistake of throwing them in once and spoons sat with water in them, others didn't clean.
You can remove the tray and use the basket instead since the 3 trays compromise the height a bit.
I found I put less in than a previous one I had, it means I load/unload dishes a bit more often.
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Mel Lvic, 3978
- 5 reviews
- 2 likes
saves water
Using the dishwasher was little confusing, so maybe it should have been more easy use friendly. It does the job most tims, there were a few times when it did not clean the plates, and the tablet was still in the dishwasher.Overall it is a sleek and efficient enough.
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SabzEdithvale
Worst appliance purchase ever
I've owned a few dishwashers before - this is by far the worst.
Firstly, it's a very complicated machine to use. It's not a "one touch - wash" machine. It was the first time I had to consult the manual.
Secondly, every cycle kept erroring out and the error code was not in the manual. We had to call a technician who didn't know what the error code was either. He worked out that some connections had come loose at the bottom. He taught me how to use the machine (what he instructed was not in the manual).
Thirdly, the dishes are not dry an...Read more
d have a soapy film on them. The technician's explanation for this was that soap tablet technology was too far ahead of dishwasher technology and hence much of the time the conditioner part of the tablet doesn't rinse away properly. That's funny as my $400 dishlex never had this issue with the same Finish tablets. Do yourself a favour and do not buy this machine, or any other SMEG for that matter.Similar opinion? Write a review on ieatwords.com.au!
J.MCoburg, VIC
- 26 reviews
Most efficient and best value for money dishwasher on the market!
Been in this house for 3 years, replaced most appliances, in March had to replace the dishwasher. Choice gave the SMEG their recommendation - we have a SMEG cooker too, hence we made a point to look at the SMEG. This dishwasher is the most water and energy efficient appliance we could find, one of the quietest and was less than a $1000. The Bosch, ASKO, Miele all claimed to be better were significantly more expensive, and not as efficient. May arguably be 15% better, due to additional options we'll never use, but still at more than twice the price! The SMEG cleans really well, easy to use, quiet and saves money on energy & water. Best value for money we could find. Highly recommend it.
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chinaplate1954S.A., 5203
- 27 reviews
- DWA6314B (Black)
- Verified purchase
Bought sexy black
Had an asko for 16 years in previous house and that was still working when I left. I knew that we weren’t staying long in this house so we decided to go for a good dishwasher and something that went with the decor but not in the price range of the asko. I was very surprised, it washes well, it dries very well and I am delighted with this brand that when I go to the next house I am sure I will buy another one. I also love the third rack at the top where you can slide in tongs, and other long utensils. Love it, no complaints.
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OkatkoAdelaide
- 2 reviews
- 2 likes
Washes well
We used to have a Bosch dishwasher which was quite good but recently stopped working. We were looking at another Bosch but the salesman showed us this smeg. The smeg comes with a 10 year parts and labour warranty (conditions apply) which Bosch does not have. The Smeg was made in Italy for under a $1000 (on sale). To purchase the Bosch (made in Europe) was over a $1000.
This dishwasher cleans the dishes really well, and quietly too! In fact, we have to listen closely to make sure it is working. It does make a slight clunking sound as it move...Read more
s through the different stages. The cutlery drawer doesn’t slide as smoothly as the other two drawers but I prefer to use it over the bucket. I don’t have to manoeuvre my pots and pans around. There isn’t a lot of space between the height of drawers. If you have tall items in the cup/glass drawer it interferes with the cutlery drawer etc. The drawers themselves don’t seem as big as my old Bosch even though the unit is the same size as my old Bosch. But I think that drawers in all brands are getting smaller as my mum has a Bosch and the drawers are similar to mine. All in all, for the price, I am happy with this Smeg. It is very attractive and does a good job.Similar opinion? Write a review on ieatwords.com.au!
This dishwasher makes me so happy!! Sparkling dishes every time even on eco-mode.
Sparkling dishes every time even on eco-mode. The manufacturers of Smeg dishwasher think
of everything that you need from the dishwasher but primarily what makes it a real winner is sparkling shiny dishes every time even when they’re using the economical mode to save energy and water.
Features that I love:
Are firstly the rotating spray arms which have an extra mini rotating spray arm at the end of the arm which means that the water sprays everywhere and doesn’t miss a corner of the dishwasher.
Secondly:
The adjustable height of shelves...Read more
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Detergent dispenser completely fouls on middle rack = detergent gets stuck = dishes not cleaned.
Have used this dishwasher for about a month now every second day. Not once has all of the power detergent dissolved and usually around half of the power is left stuck and clumped together in the dispenser... why? well SMEG has located the detergent dispenser so it fouls on the middle rack - it cant open! Go figure. Dishes do not clean properly. Dishes are also dripping wet after the cycle, but that's another thing.
2 comments
Steve C.Smeg
Dear Ben, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address and contact details.... Read more
Once I have this information I will arrange a call to ascertain what to do to fix these problems. Regards, Steve CullenHi Steve, i have sent you my details on the 7 March and not heard from you. Please contact me.
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muzshanBusselton
- 6 reviews
Just great, we are very happy
Installed this in our new home June 17
It's quite, easy to use, cleans well, has great cutlery draw, adjustable draws, exterior easy to keep clean and not obvious marks/prints
Once finished we tend to open the door slightly to help it dry
Would happily buy smeg again
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Questions & Answers
Amnaasked
I am using the dishwasher from 4 months and never had any issue but yesterday when it turned off after the whole cycle the dishes were not clean properly and next day when I turn it on it’s just showing me the power button light when I turn on and no light for the function button and not turning on. What could be the issue ...
2 answers
It’s still under warranty get smeg to fix it I would
Lesley R.Smeg
Hi Amna. Thank you for your review. We would love to have an opportunity to assist you with this matter. Can you kindly email us with your full name, address and a contact telephone number so we can contact you. Our email address is [email protected] and please mark to the attention of Lesley. Kind Regards, Smeg Australia.
Camasked
My cycle doesn’t seem to be ending. I’ve opened the door and the dishwasher appears to be trying to drain and there’s nothing there to drain. No lights in the middle section of the front are on, only the end light and the 27 degrees for some reason
3 answers
Steve C.Smeg
Hi Cam. Thank you for your review. In order for us to assist you can you kindly email us your full name, address and a contact telephone number. We will then contact you to discuss this further. Our email address is [email protected] and please mark to the attention of Lesley. Kind Regard, Smeg Australia.
Hi Lesley
This has now been rectified, I had it repaired on the weekend as I couldn’t wait
Thanks anyway
Cam
Lesley R.Smeg
Hi Cam - thank you for the update, don't forget we are here to help should the need ever arise again - we are only an email or phone call away. Kind Regards, Smeg Australia.
Pamela T.asked
I have just installed my new dishwasher and the door is getting stuck and I have to push the door down so it will open ? I haven’t used it as of yet because it’s just been installed
1 answer
Rodney M.Smeg
Hi Pamela T.,
Thank you for your enquiry. Please refer to the instruction manual on adjusting the door lock. If you require further assistance, please call our technical support team on 02 8667 4888
Regards
Smeg
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Rodney M.Smeg
Dear Loldie,
Could you please email [email protected] with your name, address and contact number and mark it to the attention of Lesley. Once she has this information, she will be in direct contact with you.
Regards
Smeg