This is one of the brands that does not live up to your expectations. It does not dry properly, problems with soap tablets but most disappointed with the machine breaking down in less than 3 years. Customer service is efficient but I wish I don't have to call so soon. Check other products before buying this brand/product.

I purchased my machine from Harvey Norman and at first, could not get it to complete the cycles. Called SMEG, who were amazing. Best customer service I have experienced for years. So impressed. The serviceman came out and checked it over. Working perfectly now. Boy compared to my former Miele, Smeg is far the better choice. So important to know your product has the professional backup and best practice service available. I am so appreciative of the whole company's commitment to looking after their customers. Could not be happier.

OK. Brand new dishwasher. First cycle the powder dispenser opens but leaves the powder inside now as a solid lump. The dishwasher is SO wet inside that you can't stop water droplets falling all over the dishes. Rinse aid was used - since this is always asked. Smeg support tells me its because of the steam and you need to open the dishwasher after its finished to let it escape!! Really!! So stand there at 2am because your dishwasher has a design flaw. As for the powder, I am told the top spray arm has been blocked somehow from getting to the powder? With what? The breakfast bowls along the front rack? Or your cutlery tray? Or the handle of the rack itself? Another design flaw perhaps?

I purchased a smeg dishwasher for my new house in the beginning of the year, the joyce mayne rep told me how great it was, wish i didnt take his word for it... i clean the filters and scrub the plates every time, but still dont get a clean result.. plates are still dirty... also there is no wing for a knifes and forks... god knows how they get clean.. well actually they dont.. stay away!