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Smeg DWA6314X (Stainless Steel)
LoldieSouth West, WA
- 2 reviews
- DWA6314X (Stainless Steel)
- Verified purchase
Had this dishwasher for 4 months, now it won’t operate
Had this dishwasher for 4 months. It completed a wash yesterday, but now won’t operate. The power light is on, but nothing else is working. I have tried to do a reset without success.
Purchased in December 2021 at RetraVision for $760.00.
1 comment
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DianaMetropolitan Adelaide, SA
- 2 reviews
- DWA6314X (Stainless Steel)
- Verified purchase
Easy to use with great results
The SMEG DWA6314X stainless steel matches perfectly with my others S/S SMEG products.
Being my first dishwasher I'm very pleased with how it operates and settings are very straightforward and easy to use.
I always rinse my dishes with water before placing in dishwasher and each and every time my dishes have been sparking with no residue left on any of the dishes ... even the odd coffee cup that had some coffee stains have come up super clean.
Ive only had it installed for four months and have had no issues or concerns to date.
Am very happy with my purchase so far.
Purchased in July 2021.
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Works well for me
It’s one of the only dishwashers that cleans quick and gets hot enough to remove gunk on it.
Quite good in my books and I would buy again if this one ever breaks
Purchased in March 2021 at JB Hi-Fi Online Store.
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GlennMid North Coast, NSW
- 2 reviews
Best Dishwasher I have owned
Extremely happy with this dishwasher it cleans better than any other dishwasher I have owned, it uses very little power and water and is very quiet. The Quick Time mode works excellently. I always use Pots and plates with Quick Time. It runs for about 50 minutes if you open the door when finished it dries well. Highly recommended would purchase SMEG again. Other dishwashers previously owned: Asko, Bosch German made, Westinghouse.
Purchased in September 2021.
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SteveSouth East Queensland, QLD
- 3 reviews
Quick response.
We had a problem with a 3yr old unit and through these reviews the Nat Service Manager had the anomaly rectified within days.
Been perfect since and one of the more quiet machines we've had.
Thanks Steve Cullen
Purchased in April 2021 for $800.00.
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AnnaDarwin
- 5 reviews
- DWA6314X (Stainless Steel)
- Verified purchase
Just right
Great dishwasher, returned a previous cheaper one that was underperfoming for this one and its turned out to be great. Paid $300 over my budget though.
It cleans very well as long as everything is facing the right way and not touching, has an extra tray right up the top for cutlery, again everything has to be slotted or they don't clean.
I made the mistake of throwing them in once and spoons sat with water in them, others didn't clean.
You can remove the tray and use the basket instead since the 3 trays compromise the height a bit.
I found I put less in than a previous one I had, it means I load/unload dishes a bit more often.
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Mel Lvic, 3978
- 5 reviews
- 2 likes
saves water
Using the dishwasher was little confusing, so maybe it should have been more easy use friendly. It does the job most tims, there were a few times when it did not clean the plates, and the tablet was still in the dishwasher.Overall it is a sleek and efficient enough.
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J.MCoburg, VIC
- 26 reviews
Most efficient and best value for money dishwasher on the market!
Been in this house for 3 years, replaced most appliances, in March had to replace the dishwasher. Choice gave the SMEG their recommendation - we have a SMEG cooker too, hence we made a point to look at the SMEG. This dishwasher is the most water and energy efficient appliance we could find, one of the quietest and was less than a $1000. The Bosch, ASKO, Miele all claimed to be better were significantly more expensive, and not as efficient. May arguably be 15% better, due to additional options we'll never use, but still at more than twice the price! The SMEG cleans really well, easy to use, quiet and saves money on energy & water. Best value for money we could find. Highly recommend it.
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Detergent dispenser completely fouls on middle rack = detergent gets stuck = dishes not cleaned.
Have used this dishwasher for about a month now every second day. Not once has all of the power detergent dissolved and usually around half of the power is left stuck and clumped together in the dispenser... why? well SMEG has located the detergent dispenser so it fouls on the middle rack - it cant open! Go figure. Dishes do not clean properly. Dishes are also dripping wet after the cycle, but that's another thing.
2 comments
Steve C.Smeg
Dear Ben, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address and contact details.... Read more
Once I have this information I will arrange a call to ascertain what to do to fix these problems. Regards, Steve CullenHi Steve, i have sent you my details on the 7 March and not heard from you. Please contact me.
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muzshanBusselton
- 6 reviews
Just great, we are very happy
Installed this in our new home June 17
It's quite, easy to use, cleans well, has great cutlery draw, adjustable draws, exterior easy to keep clean and not obvious marks/prints
Once finished we tend to open the door slightly to help it dry
Would happily buy smeg again
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lukebrunswick west
- 4 reviews
Recommend this dishwasher!
Didn't buy this product, it is installed in my rental. Impressed with dish washer, and with customer service/ response on this site. Read the manual! I was having issues with fitting medium-large items into trays, and was informed that trays are adjustable in height to allow for this; and that the cutlery tray is removable - something i glossed over when reading the manual.
Washes all items well, and when opened after cleaning cycle all items are dry.
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The one
- 3 reviews
- 2 likes
Easy to use machine
The machine is easy to setup and use it has three trays which we are getting use to middle tray is height adjustable. Dishes are clean well but does dry most of the dishes or just leave door open to allow for better drying. Very quite don't even know that its on and have to place hand on door to know it on which is great if you have a very restless baby.
We like the quietness and easy function buttons
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Dishwasher won't start
Dishwasher won't start even though turned on. Rinse aid light is on, but this should not affect the wash cycle. Any suggestions or is there an issue with the machine? Tried turning it off and on to no avail. Manual is very basic and has limited trouble shooting examples. Anyone experienced this before?
2 comments
Seems to be a common problem with this model when looking at other comments. Rinse aid light now off however still not working
Steve C.Smeg
Dear Matto, I received your email and have arranged for our Perth agent to make contact and see what the cause of the problem is and what needs to be done to fix the issue. Regards Steve Cullen
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Lucy83Gold Coast
- 2 reviews
- 1 like
Amazing service
I bought a smeg dishwasher and was having trouble installing it as the Anti-flood device was activating. I contacted Steve Cullen the National service manger for Smeg. i was so impressed with his professionalism and how helpful and accommodating he was. He organized a appliance man to come out the next day. We are renovating our kitchen and I will buy Smeg products purely because I Of the prompt and professional service I received. Thank you so much Steve
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DannyHobart, TAS
- 6 reviews
Excellent Dishwasher
We just bought this dishwasher for our new house after never owning a dishwasher we couldn't believe how easy to use and how clean our dishes could be. Machine is very quiet and as we are on tank water is one of the best water efficient on the market. Would highly recommend this dishwasher.
1 comment
Steve C.Smeg
Thanks for your review Danny!! We love hearing from our happy customers !!! On a side note, I love my Smeg dishwahser as well. Enjoy !!! :-)
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Find out how Smeg DWA6314X (Stainless Steel) compares to other Freestanding Dishwashers
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worst dish washer and service
bought this machine from Frankston Harvynorman last week, had two washers, now it wont start, power button comes onn, but thats it, non of the other buttons work. spoke to harvynorman and they want me to bring it back to them to check and replace, when we took it to them at our expense a sales person had a look and said the buttons are working and refused to accept as a return. just Plugged it back at hgome and the same problem. SMEG agent cant get to this for another week or more. already spend over $300 transporting this back and forward. the manual is only good to wipe the ass after a shit, probably fail in that as well.THIS THE WORST DISHWASHER AND WILL NOT RECOMMEND TO ANYONE OTHER THAN TO USE AS A DOOR STOPPER.
1 comment
Steve C.Smeg
Hi Kilan - I am the National Service Manager from Smeg Australia and I want to assist you with the problem you have mentioned - In order for me to investigate this matter can you please contact me dir... Read more
ect with your Full name, residential address and a contact telephone number and then I will be able to discuss this direct with the agent and yourself. I await your email, kind regards, Steve Cullen. [email protected]Similar opinion? Write a review on ieatwords.com.au!
AndrewAdelaide
- 2 reviews
- 1 like
- DWA6314X (Stainless Steel)
- Verified purchase
Won't start
1 week old. Done about 5 washes now does nothing. Power light comes on but cannot select a cycle or press start - absolute rubbish for close to $2000. Instruction manuals are also rubbish. There is no one to contact and service will take a week. Will not recommend to anyone.
3 comments
Steve C.Smeg
Andrew - can you please contact me direct to discuss this matter? I will require your full name, address and a contact telephone number - Also, which Agent have you contacted to organise a service cal... Read more
l? Once I have this information from you I will be able to investigate this matter and discuss with you direct. I appreciate your time in advising us of this, if we are not made aware of these matters, we can not help you. Regards Steve Cullen. [email protected]I have done that Steve. I find the products very unintuitive - the ovens have 2 knobs - neither of which is obvious what it does. The rangehood is very noisy. I guess I should have done some more research prior to spend over $7000 on appliances
Both problems fixed thank you
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MattMelbourne
- 5 reviews
- 2 likes
Very good quality
We purchased this smeg dishwasher with our house to match all the other stainless steel appliances in the kitchen. We've found it to perform well in cleaning although the wash cycles are reasonably long and there is no cycle timer that counts down how long to go. The cutlerly basket does take some getting used to as there are grooves for each individual piece however this can be removed if required. Overall happy with the cleanliness of the dishes on all the cycles.
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GazmanMetropolitan Adelaide, SA
- 3 reviews
Do not buy unless you like wet dishes!
Just to clarify, we have the 'Good Guys' (underbench) version DWAU6314X. Okay, it cleans dishes, but it DOES NOT dry them? I called for a warranty service thinking something was wrong with the dishwasher? The repairer came out, checked the machine and advised that it DOES NOT have a drying fan to dry the dishes? He then explained, instead it has a 'drying cycle' as part of the wash cycle, which in simple terms means that the heating element 'heats up' after the rinse cycle and if you want the dishes dried, you need to open the door, unbelievable! Big mistake, I should have stayed with 'Fisher & Paykel' which I had previously and it DRYS your dishes.
4 comments
Rodney M.Smeg
Hi Gazman,
What program are you experiencing this issue on? I would recommend referring to the program table in your manual and selecting a program with a 70°C final rinse. If you select the 'QuickTim... Read more
Hi Rodney, don't patronise me mate! I know how it works, I even installed it myself and read the installation and instruction manual from cover to cover. As stated previously, it does not dry dishes ... Read more
on ANY cycle, regardless, including the 70 degree cycle. Explain this to me, how can it dry dishes without a fan? You even said it yourself in YOUR OWN response: 'but the 70 degree final rinse will certainly assist in getting dry dishes'. Yes that's right Rodney, ASSIST in getting dry dishes, but it DOES NOT dry them!Rodney M.Smeg
Hi Gazman,
I'm sorry you misconstrued my response as patronising as this was not my intention. Smeg dishwashers use a condensing drying system. The high final rinse along with the use of rinse aid al... Read more
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AdriftSYDNEY
- 3 reviews
- 1 like
After 24 hrs still did not dry
It cleans .eveything but pots still dull Its quiet.nothing was dry i then left it 24hrs still not dry. Could not believe it.Really annoyed it was bought new now discontinued just been installed.Good ol Harvey Norman! Smeg Series no DWAU314X underbench stainless.
Paid top doller and want it replaced whos going to pay plumber?
1 comment
Steve C.Smeg
Dear Adrift, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your details. Once I have this... Read more
information I will be in a position to ascertain what to do to fix these problems. Regards, Steve CullenSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Amnaasked
I am using the dishwasher from 4 months and never had any issue but yesterday when it turned off after the whole cycle the dishes were not clean properly and next day when I turn it on it’s just showing me the power button light when I turn on and no light for the function button and not turning on. What could be the issue ...
2 answers
It’s still under warranty get smeg to fix it I would
Lesley R.Smeg
Hi Amna. Thank you for your review. We would love to have an opportunity to assist you with this matter. Can you kindly email us with your full name, address and a contact telephone number so we can contact you. Our email address is [email protected] and please mark to the attention of Lesley. Kind Regards, Smeg Australia.
David.tasked
I have a smeg dishwasher model dwa6314x not even 2years old and is stopping during cycle. I push on door then start button and finishes cycle. What is the problem
2 answers
Mine is only a few weeks old but sounds like door closer is not closing properly my old lg had same problem so kept it shut with a Velcro strap try that then you need to fix door
Lesley R.Smeg
Hi David. Thanks for your review. In order for us to assist you can you kindly contact us to discuss this matter. It is possible you will need a service call. Our phone number is 02 8667 4888. KInd Regards, Smeg Australia.
Brett H.asked
We have just installed our new smeg dishwasher and it keeps stopping after about 5 mins on any cycle type. The error code is the 1st and 4th led. Any ideas?
1 answer
Lesley R.Smeg
Hi Brett H - thank you for your question. Error one means that the flood switch has been activated. You will require a service call - can you kindly email us direct with your full name, address and a contact telephone number so we can organise a mutually convienent time for this to take place. Our email address is [email protected] - kind regards, Smeg Australia.
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Rodney M.Smeg
Dear Loldie,
Could you please email [email protected] with your name, address and contact number and mark it to the attention of Lesley. Once she has this information, she will be in direct contact with you.
Regards
Smeg