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Reviews

4.1

51 reviews
5
(28)
4
(11)
3
(6)
2
(0)
1
(6)
  • Build Quality
    4.1 (16)
  • Value for Money
    3.2 (17)
  • Ease of Use
    3.6 (17)
  • Cleaning & Maintenance
    4.1 (16)
  • Noise Level
    3.5 (8)
  • Product is used
    • Daily (16)
    • Several times a week (1)
  • Consistency
    4.2 (9)
  • Milk Frothing
    2.9 (10)
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Anna Leontieva

Anna LeontievaSydney, NSW

  • 2 reviews

Looks so good and I can’t stop thinking of it

published

I have just one question. How long will it last if I made around 3 cups a day. Does it have to be replaced yearly or is it going to work perfect for a few years?



Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
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1 comment
Smeg
Lesley R.Smeg
Megan

MeganSouth East Queensland, QLD

  • 8 reviews

Absolutely worth it

published

Had it for 1 year and absolutely love it. Use it 2-3 times a day at least in our household. No issues with it, still looks brand new and no colour fading. The machine makes really good coffee! It’s always consistent and the temperature is always perfect. Could not be happier with it! Cant recommend enough!

Purchased in April 2020 at David Jones for $280.00.



Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Candice v.

Candice v.The Mallee, VIC

expensive paper weight

published

Purchased in April 2020 at The Good Guys Online store for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Milk Frothing
Product is used Daily
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1 comment
Smeg
Rodney M.Smeg
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Ken Farmer

Ken FarmerPerth, WA

Bad decision I made. Do nor buy this.

published

Confusing to operate. Buttons flashing. Difficult to make multiple serves. Steam wand is too short. Too much froth. Had a Breville and Sunbeam over the years and both of them were much better. Platform for the cups is too small, even espresso cups barely fit. The only thing going for it is it looks nice. A good decoration with poor performance.

Purchased in March 2020 at Harvey Norman Retail Stores - Appliances for $460.00.

Ease of Use
Value for Money
Milk Frothing
Product is used Daily
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1 comment
Smeg
Rodney M.Smeg

Don't buy one. It will last forever because I prefer to have instant than deal with the temperamental design.

published

Have to turn it of and on between functions. Takes up to 20 min to make 1 coffee. Doesn't blow through the coffee unless it's really lose, the wand is to short. Can't seem to warm it up prior, so often pumps hot water everywhere. Completely ignors push button requests. All buttons dumbly fash so you don't even know if pushing the button has worked. Seriously I've had 3 $100 sspecials all heaps better and all got heaps of use.

Purchased in February 2020 at Harvey Norman Retail Stores - Electronics for $500.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Milk Frothing
Product is used Daily
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1 comment
Smeg
Rodney M.Smeg
Kate S.

Kate S.

  • 2 reviews
  • 1 like

This is THE best compact manual coffee machine I have ever had.

published

One year on and it still produces the best coffee! Simple to use, easy to clean.
Only needs descaling when the lights start flashing.
Combine it with decent coffee beans and you will no longer go out for coffee, ever.

Thank you SMEG!

Purchased in February 2020 at Harvey Norman for $399.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Product is used Daily
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Melissa

MelissaMelbourne

  • 10 reviews
  • 2 likes

Love my machine!

published

Love my Smeg coffee machine. It is needing to be descaled more often as it gets older, but we have had it for over 3 years now. So simply to use and looks great on the bench. Highly recommend.

Purchased in March 2017.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Milk Frothing
Product is used Daily
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1 comment
Smeg
Rodney M.Smeg

Hi Melissa,
Thanks for your review. We're glad you're enjoying your coffee machine.
Regards
Smeg

ROKU

ROKUWestern Australia

  • 16 reviews

Same as others out there !

published

Nothing special with this unit and like many others after a time the coffee starts to taste plain and even after regular cleaned, that you MUST do every few weeks, the taste just drops off. Coffee not hot enough either.

Purchased in January 2020 for $249.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Product is used Daily
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1 comment
Smeg
Lesley R.Smeg
aldo08

aldo08Sydney, NSW

  • 3 reviews

Smeg at its absolute best!

published

Its is so simple to use. It works flawlessly every time. And the coffee is perfect and delicious every time. Have I mentioned how beautiful it looks? It is Italian design at its best.

Purchased in June 2020 at Appliances Online.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
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Katrina

KatrinaMurrumbidgee Region, NSW

Dont waste your money

published

Disappointing Smeg, this machine is made of plastic, it is annoying to clean with small groves everywhere. You can not use the frother without going through whole process of making a coffee which is annoying if making hot chocolates at same time as a coffee. You have to switch machine off and start again each coffee. The frother is short and makes it awkward to hold jug. There are superior products out there for similar price. This machine actually takes away any enjoyment from my morning coffee

Purchased in August 2018 at Peter's of Kensington.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
GrinderBodum Bistro Electric Coffee Grinder
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1 comment
Smeg
Rodney M.Smeg

Dear Katrina,
Thank you for your review. Have you contacted us to discuss these problems? Could you please contact our customer service team on 02 8667 4888 and they will be more than happy to assist you
Regards
Smeg

Smeg fan

Smeg fanCentral Queensland, QLD

Can't live without it!!

published

I have now purchased the 1950's style blender, mixmaster, 4 slice toaster, kettle and of course the coffee machine. We purchase merlo coffee online but for some reason it no longer pumps the coffee through. I have even tried soaking the filters in straight descaling solution and also tried vinegar. I've have only had it about 12 months and it's driving me insane as we no longer drink instant coffee.. I'd like to think they last longer than a year!!

Purchased at David Jones Online Store.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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2 comments
Smeg
Rodney M.Smeg

Hi Smeg fan,
Thank you for your feedback. We recommend trying a slightly coarser grind and see if you have success. If you are still experiencing issues, please email us at [email protected] and mark it to the attention of Lesley.
Regards
Smeg

Smeg fan
Smeg fan

Omg thankyou Smeg!! My coffee machine works with the larger coffee grind.. Now saving for the fridge.. 5 stars all round from one very happy customer

The milk frother...

published

I love the look of the machine but after a few uses I wanted to throw it at a wall. The milk frother as is is impossible to get a good milk consistency. It bubbles up and overflows in seconds. After a few days I realised you could take the metal piece off and just have the silicone steam wand. That made ALL THE DIFFERENCE. I could get a decent swirl going and much silkier milk.

My advice; throw out that piece of steel crap if you value decently textured milk. After that I loved the machine.

Purchased in August 2020.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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1 comment
Smeg
Lesley R.Smeg
Ochre B.

Ochre B.Canberra Central 2601, ACT

Loved this machine! Delicious coffee but unfortunately it’s stopped working.

published

I love my SMEG machine but unfortunately it’s stopped working. When the coffee button is pressed it powers on then seems to trail off and nothing comes out. Quite disappointed!

Purchased in October 2017.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Product is used Several times a week
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1 comment
Smeg
Lesley R.Smeg

Milk frother appears not to work

published

It appears that we may have to return our machine. Every time we try to froth milk, steam comes out but then hot water spurts our intermittently, this means we end up with horrible watery coffee every time. No pattern to this it just has a mind of its own.

Purchased in April 2020 at David Jones Retail Stores.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Product is used Daily
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1 comment
Smeg
Lesley R.Smeg

Thank you for your review. Can you kindly email us direct with your full name, address and a contact number? We will then contact you to discuss this matter. Our email address is [email protected] Kind Regards, Smeg Australia

Tracey

TraceyGreater Melbourne (Metropolitan), VIC

  • 6 reviews
  • 1 like

I love this machine

published

The crema! So quick! So beautiful!
I have even stopped buying cafe coffee. The quality is consistent and the perfect temperature. I am surprised at the quality of the milk frother for such a small machine.

Purchased in February 2020 at Appliances Online for $399.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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1 comment
Smeg
Rodney M.Smeg

Hi Tracey,
Thank you for your positive review. We are happy that you're enjoying using our coffee machine.
Regards
Smeg

Manual / Semi-Automatic Coffee Machines

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Sandra

SandraSydney, NSW

  • 7 reviews

Love my new Smeg Coffee Machine.

published

Great colours and ease of use and looks good. I had another brand which use to leave the coffee weak but this machine brews a beautiful ground coffee. Easy to clean with just a wipe down. Wouldn't trade it for another machine. Not cheap but well worth it.

Purchased in January 2020 at Kitchen Warehouse Online Store for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Joey B

Joey BPerth

  • 11 reviews

Good machine - poor SMEG service

published

I’m a big fan of the machine, I think it makes excellent coffee time and time again. I have a decent non-SMEG grinder though so that probably helps. I agree with some of the comments about the milk steamer but I don’t think that’s a huge issue.

I am totally unimpressed with the SMEG promotions system though. I purchased my machine with the promise of a free milk jug and knock box. It’s now been 2 months and it hasn’t been delivered. In this day and age I don’t think that’s acceptable.

Date PurchasedNov 2018
1 comment
Smeg
Lesley R.Smeg
Holly

Holly

  • 5 reviews
  • 11 likes

Great coffee with limitations

published
Date PurchasedJun 2018

average

published
Date PurchasedDec 2018

Love it

published

This is a great looking, easy to use and easy to clean machine. The coffee tastes great, consistent time after time. I have had my machine for several months now and I look forward to every coffee. I prefer the coffees I make at home to most coffee shop coffees now.

Date PurchasedJun 2018
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Questions & Answers

Chris N.

Chris N.asked

ECF01

My Smeg machine is 1 year old and it has started to make a very loud noise when steaming and the milk no longer froths as well

No answers
Fatima AlZaabi

Fatima AlZaabiasked

ECF01BLAU (Black)

Can i change the portfilter and whats the best tamper for MY MACHINE

No answers
Jade I.

Jade I.asked

ECF01

Hi
The steamer light started flashing a month after I bought this but I have lost the Manual.
I found the descaling function on the Manual online so did a descale ... I have rinsed through 4 times now and the steamer red light has still not stopped flashing ..... what’s wrong or what do I need to do ?

No answers

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