I bought it in blue from TVSN, have had it since 22/2/18. Have so far used the full replacement warranty once, no questions asked pretty much. The Plastic seal/rubber at the top of frother was cracking due to heat. So I got the machine replaced. I will be surprised if it last for several years, not sure it’s fantastic quality. Specially if it has cracked already in only 2 months. But the warranty is their if I need it. Looks nice and is small, so easy to fit on bench. Not much too it, I bought my own coffee grinder so didn’t need one attached. ...Read more

I had a pod machine and decided to upgrade to a manual machine. I wanted one with a frothing wand as I drink mostly milk coffees. I have very limited space so it had to compact. I wanted to be able to choose how much coffee goes into my cup. It had to be easy to use. And it MUST look good. This machine ticks them all, and I can even set the temperature of my coffee. Having never used a manual one before It did take me a while to learn how as there is more to it than pop in a pod and push a button. The instruction book is easy to follow and e...Read more

I fell in love with the design of the machine and thought being Smeg, it was likely to be well designed and built. Whilst the design was what you’d expect from Smeg (loved it), the build felt a bit cheap. There was quite a lot of plastic like components including the power button which use to ‘stick’ and sometimes take ~30mins to pop back out. After the first 5 uses, the machine failed to turn back on to make coffees. I took it back to exchange and process through retailer was smooth and efficient. Unfortunately there weren’t any replacements a...Read more

Spent a while researching coffee machines and had resigned ourselves to the fact that we'd have to fork out a lot of money (~$700+) to get something that would actually function well and not fail prematurely. Then, by chance, stumbled across the SMEG at Harvey Norman and did a bit of research on the spot. From all accounts it couldn't really be faulted so decided to give it a go, managed to get it for $418 with a 5 year warranty so couldn't really say no. I wasn't a huge fan of the aesthetic style but with that being the only apparent downside ...Read more

After quite a bit of research I settled on this machine as it consistently scored well in online reviews - and I'm glad I did. As someone who buys 1-2 take away coffees every day, my main motivation for buying a coffee machine was to save money and reduce environmental waste. However, I was concerned about whether a home machine at this price point would would satisfy my taste requirements (having been spoiled by good baristas for many years!). Suffice to say, after my first trial making a latte today (with freshly ground quality beans), I'm no...Read more