Read also:
global shop direct delivery time ziegler & brown turbo elite miracle chef air fryer oven deluxe archer gas log fire manual auspost load and go register smith and noble air fryer 5l stefani twin undersink water filtration systemSmeg PGA64
Badly designed and poor performance
The plates of the burners are rusty
There is a malfunction with the pilot system or the knobs but the burners do not light straight away I have to try many times; I also agree that the burners are get stained very easily. Not easy to keep clean nor able to cook with big pots if using all four burners. Will not buy this stove again I think
Purchased in April 2021 at Harvey Norman for $1,299.00.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
BibiGreater Melbourne (Outer), VIC
- 6 reviews
- 3 likes
Love the look
Buying a Smeg oven I wanted a matching cooktop and I think there were 2-3 options in the 60cm size. This one I really liked the look of with the sunken hobs. I agree the design if floored in that you are never going to get 4 pans on this - the hobs are just too close together, but I don't know that you are ever going to get 4 pans on a 60cm stove top?? Maybe you would have more luck with the traditional 2 x 2 layout. Saying this, this isn't really an issue for us as I would only have 2 decent size pans/pots going at once and for this is has be...Read more
en fine. Cast iron frame over the hobs is nice and solid, is in 2 parts, easy to move to clean. I have found the stainless steel easy to clean. There is a trivet that sits over one of the hobs - I find this useless but I just move to use and pop back after as I like the look! AND we shopped around and Harvey Norman price matched (an online store wth delivery) so we got for a really good price. $1080.00
Purchased in March 2021 at Harvey Norman Retail Stores - Appliances for $1,080.00.
3 comments
Lesley R.Smeg
Thank you for your feedback Bibi. Dont forget that seeing as though you have purchased a Smeg Oven you are more than welcome to come to one of our cooking demonstrations. At the demonstrations we intr... Read more
oduce you to Thermoseal; a superior combination of technologies to create a unique cooking environment where the best results are assured, every time. Only Smeg has this technology. You will also learn about the many Smeg oven functions – what they mean and how to use them to enhance your cooking. We encourage you to be involved in the demonstration and ask questions to gain confidence and understanding of our products. Please contact us direct via our website to register - you will need to register for the Post Purchase class - Kind regards, Lesley at Smeg Australia.Thanks Lesley. Where are the Post Purchase classes held?
Lesley R.Smeg
Hi Bibi - at various Smeg showrooms throughout Australia as well as selected Smeg retailers - Go to our website to register your address and it will then advise the location and the various times ! - Enjoy - Lesley at Smeg Australia.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
JohanSydney, NSW
- 2 reviews
Sizing an issue during installation (remains in the box)
When I purchased PGA64 from Harvey Norman at the end of 2018, I was told that according to the dimensions given it would fit in place of my current cook top as both are advertised to fit in 60cm cook top installations but when the installer came to fit it he told me it will not fit without having to cut into the stone bench top (even if it only required small amounts on both sides (left and right) as well as more depth as well. As a result I had to pay the installer for his time spent coming out to my place without having the actual cook top installed. We looked at other options to have it done but got different opinions and I expect my next step would be a different cook top from a different manufacturer.
Purchased at Harvey Norman.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Smeg PGA64 compares to other Gas Cooktops
Know better, choose better.
BishBrisbane
Wrong size advertised
When I purchased PGA64 from Good Guys during X-mas 2018, I was told both in Harvey Norman and Good Guys that it would fit in place of my old Smeg SAR 66X as both are advertised as to fit in 60cm cooktop but when the installer came to fit it in then told me that it does not fit and I need to get a stone benchtop cutter to widen the cutout with 5cm. Now I need to pay extra for the benchtop cutter as well.
1 comment
Steve C.Smeg
Dear Bish, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address and contact details... Read more
also please advise if you have had the appliance installed. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve CullenSimilar opinion? Write a review on ieatwords.com.au!
Poor design
I do like the gas cooktop but don't love it. I like the design of it being sunken. It is easy to clean. But I agree with disappointed that the design is poor and you can only fit small pans on it or only 2 at one time. I regret that at the time of doing my kitchen I did not look into an electric induction. If I had thought of it sooner I would definately have changed to electric induction. I would love to be able to do this now.
Similar opinion? Write a review on ieatwords.com.au!
lizNew South Wales
Disappointed
Really bad design. Bought it to replace old Smeg cooktop hoping it would be easy to install in the bench but that didn't happen even though it is technically the same size. The design of my old cooktop was so much better, the new one can only fit two pans unless they are very small.
1 comment
Steve C.Smeg
Hi Liz, I'am the National Service and Spare Parts Manager, can you please contact me to discuss this further, I will need the model of your old cook top along with your full name, address and contact... Read more
details.Please copy and paste your review in your email to me Regards [email protected]Similar opinion? Write a review on ieatwords.com.au!
SpeleoNgunnawal 2913, ACT
- 14 reviews
A great stove top that fits low into the bench with a decent wok burner
Was installed by large local installer, good knobs at the front with clear markings. Beautiful stainless steel but each burner has a few bits to remove for major cleans or easy wipe down of the whole top.
Easy to keep clean after each cooking session. Burns gas as it should and nice fine control by the front knobs that stay cool.
Very good heavy quality two grid racks that lift off for easy cleaning. 34.8 Mj/h on natural gas..
The lower height suits a shorter cook!!
Similar opinion? Write a review on ieatwords.com.au!
Nicole
- 4 reviews
- 1 like
Don't Pay Retail
I was totally in love with the aesthetics of this Smeg underbench gas cook top until it was installed in my new kitchen. Was going to pay retail from The Good Guys but working in trade my husband was able to get a good Smeg package deal from a builder they work for.
After only being installed for 1 month the polished aluminium burners have already changed colours & need to be cleaned after every use. But the worst part of it all is the diagrams/writing of the cooktop have started to fade. I can't seem to understand how this can happen in such...Read more
2 comments
Steve C.Smeg
Dear Nicole, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address and contact detai... Read more
ls. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve CullenHave been in contact with Smegs National service manager and awaiting for a book in for a service call. Will update when this occurs.
Similar opinion? Write a review on ieatwords.com.au!
BunnyCaloundra
- 3 reviews
- 2 likes
This is a good product
Been operating this cooktop for a 2 months now.No problems, operates well with all burners in action, starts promptly, and is very easy to clean.Only downside is polished aluminium burner surround discolours, but its no problem, we just clean them with a product called Gumption once a week while doing the dishes, discoloration comes off very easily, looks brand new all the time.Its a huge improvement on our old gas cooktop.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Smeg PGA64 compares to other Gas Cooktops
Know better, choose better.
ArabellaSydney, NSW
- 10 reviews
- 9 likes
- Verified purchase
Not the best cooktop I've ever had
While I love the way this cooktop actually sits down into the bench, it isn't the best cooktop I've ever had.
It is more difficult than most to light - you seem to need to have the knob in exactly the right position for the flame to catch & hold & more importantly, I can't get the flame down low enough to simmer on any burner - unless I use a simmer mat. On previous cooktops I haven't needed to do this.
2 comments
Steve C.Smeg
Dear Arabella, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your details. Once I have th... Read more
is information I will be in a position to arrange an inspection of the appliance to ascertain what to do to fix these problems. Regards, Steve CullenThankyou Steve! I am very impressed with your service in sending a technician to have a look at my cooktop so quickly. The lighting problem was my error & the simmering problem was resolved by the tec... Read more
hnician so I am now very happy with the cooktop & would recommend both it & your company! Thankyou again!Similar opinion? Write a review on ieatwords.com.au!
Thanh NguyenAdelaide
Disappointed - Not recommended
I just used for 2-3 times then the one by one burner' ring changed to a rusty look which can't be cleaned. The ugly look started to appear even with the burners (2 little ones) I haven't used. Then after a week the black stand started to change color as well. Not really impressed.
1 comment
Steve C.Smeg
Dear Thanh Nguyen, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your details and also a ... Read more
photograph of the parts would help. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve CullenSimilar opinion? Write a review on ieatwords.com.au!
ellypAU
Wouldn't recommend
This cooktop looks good but you can't use more than 2 flames at a time unless you are using small pans. If you use the wok burner you can't use any of the others
Looks good
can only use elements at a time. diamond shape doesn't work
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Karl Kirschasked
Can the heat control valves be changed for variable control as the low setting is still too high?
1 answer
Hi Karl, valves can not be changed but there is an adjustment for the low flame so you can make it lower, your gas fitter should have adjusted it. There is instructions on how to adjust the low in your instruction book.
Regards Chris
Arabellaasked
Hi Elly,
Just to clarify - you say when you use the wok burner you can't use the other elements - is this because another pan won't fit or because there's not enough gas/heat to use 2 elements at the same time?
Thanks.
1 answer
Steve C.Smeg
Hello Arabella,
Thank you for your enquiry. You can definately use the burners on the right when you are using the wok burner which is located on the left of this Cooktop.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Lesley R.Smeg
Hi CJ G - Thank you for your review. Have you contacted us to discuss these problems that you have mentioned? We would love to have an opportunity to assist you. Can you kindly email us direct with y... Read more
our full name, address and a contact telephone number. Our email address is [email protected] and please mark to the attention of Lesley. Kind Regards, Smeg Australia.