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Smeg SMF01PKAU (Pink)
Janelle L.Southwest, VIC
- 2 reviews
Second Faulty Mixer
I received my first Smeg mixer as a 30th gift Feb 2022. Not quite 12 months later the motor started screeching every time I turned it on. Amongst this, the numbers rubbed off and the attachments didn't reach the ingredients in the bottom of the bowl.
I contacted Smeg, who replaced the whole machine and also gave me the new silicone beater attachment. When I unpacked the mixer, I was so disappointed to find paint missing on the very top of the mixer and after one week of using the new silicone attachment, the silicone split. The bowl join at t...Read more
2 comments
Hi Steve. I emailed you 3 days ago. Hopefully you received it? Janelle.
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Disappointed
I make breads regularly so kneading dough is definitely the most used function of this machine in my case. I would like to love it so much- as I really like how it looks, but it doesn't perform well. I need to stop the machine many times because the dough keep spinning around the hook. The machine head also moves a lot during kneading, making it annoying. Sadly, it's a beautiful piece but not really usable compared to the Kenwood Major I owned for more than 7 years ( and it still works well btw, I just bought Smeg for the design)
Purchased in December 2021.
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Questions & Answers
Sorry, there are no questions about Smeg SMF01PKAU (Pink) but you can read 2 questions about Smeg SMF01.
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Steve C.Smeg
Dear Janelle, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address, telephone conta... Read more
ct details and also if you can scan me a photograph of the rating plate from the base of the appliance. If you could also scan me photographs of the faulty parts as once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve Cullen