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Judy Q.Illawarra, NSW
Is there something missing ?
Was given this as a Xmas present, seems to be no crumb tray?, crumbs keep pouring out all over the bench, very time consuming cleaning up every time you use it, not what I would have expected from a Smeg product
Purchased in December 2021 at Myer Retail Stores.
1 comment
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Very disappointed
I purchased the two slice toaster on Amazon and while I love the way it look and it toasted quickly, the lever would not remain in the down position to toast after about 18 months use. This was a $160 dollar toaster and didn’t last two years? I see it as a test for I was going to put Smeg appliances in my next hour, but that’s not going to happen.
Purchased in June 2021 at Amazon.
1 comment
Lesley R.Smeg
Hi Larry - Sorry to read your review. We would love to have an opportunity to assist you with the above mentioned problem. Have you contacted us to discuss this matter? If not, can you kindly email us... Read more
direct with your full name, address and a contact telephone number, please also include a picture of the toaster as well as the base that shows the serial number on it. Once we have this information we will be in direct contact to discuss this matter. Our email address is [email protected] and please mark to the attention of Lesley. Kind Regards, Smeg Australia.Similar opinion? Write a review on ieatwords.com.au!
AngieSydney, NSW
- 10 reviews
- TSF01RDAU (Red)
- Verified purchase
Absolutely gorgeous
Value adding for my property. I have had it for 5 months now and i am still in love. The red is so nice, i adore smeg. I like the surface looks very classy.
Purchased in January 2021 at Appliances Online for A$150.00.
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Find out how Smeg TSF01RDAU (Red) compares to other Toasters
Know better, choose better.
Broken toaster
Love the toaster but unfortunately the lever won’t go down I have given it a full clean still not working I have kettle to match gutted now only has it just 4 days over a year.
2 comments
Steve C.Smeg
Dear Dawn, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address, telephone contact ... Read more
details and also if you can scan me a photograph of the rating plate from the base of the appliance. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve CullenI managed to fix the problem myself now thank you for the offer though
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Lasted 6 months.... utter crap!!!
Sadly I bought this toaster to match the fridge and kettle. All at different times from different people.
The receipt for the toaster has went missing and I can’t get it to work at all!! No heat, no latch. No worky.... took it to a repair guy near me and he turned down my business.
Will not buy again as Smeg themselve wouldn’t help me diagnose the issue on the phone
1 comment
Steve C.Smeg
Hi Blair. I am the National Service Manager for Smeg Australia and my name is Steve Cullen. Can you please email me your full name, address along with your contact telephone number. I will also need a... Read more
photograph of the appliance along with a picture of underneath the appliance showing the serial number. I will then be in direct contact with you to discuss. My email is : [email protected] thank you STEVESimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
ellaasked
I have the above red toaster - hardly used and the middle section of the toaster does not work so toasts one side of the bread only. I received this toaster as a gift and it still looks brand new.
2 answers
Hi Ella, I had the same problem. I contacted SMEG and included a pic of the serial number. They were amazing!! Sent me a replacement! My toaster was about 3-4 years old and not used that often. email is [email protected]
Steve C.Smeg
Dear Ella, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address, telephone contact details and also if you can scan me a photograph of the rating plate from the base of the appliance. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve Cullen
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Lesley R.Smeg
Hi Judy Q - thanks for reaching out. These toasters do come with a crumb tray can you kindly email us with your full name, address and a contact telephone number along with a picture of the toaster an... Read more
d we will organise to post the tray out to you. Our email address is [email protected] and please mark to the attention of Lesley. Kind Regards, Smeg Australia.