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Reviews

2.3

75 reviews
5
(11)
4
(9)
3
(6)
2
(17)
1
(32)
  • Build Quality
    2.7 (27)
  • Value for Money
    2.0 (27)
  • Cleaning & Maintenance
    3.5 (26)
  • Even Toasting Yes (15) · No (15)
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Reviewer Photos & Videos

Therese Hall

Therese Hall

  • 5 reviews

The very best

published

I had many Coles reward point and chose to get a smeg toaster and a smeg kettle
The toaster is the best toaster I have ever used around the world
Toast come out crunchy and perfect in every way.
would never buy any other toaster ever
Not only do they look great they cook well too

Date PurchasedJun 2018
Middle Aged bloke

Middle Aged blokeMelbourne

  • 4 reviews
  • 4 likes

Good toaster does job

published
Date PurchasedNov 2017
Julie Cummins

Julie CumminsMelbourne

  • 4 reviews
  • 1 like

Excellent

published

I got my Smeg 4 slice toaster through flybuys last year and I can’t find the paper work for it but it would be lucky to be 12 months old.I love the look of it and how it cooks my toast but now it just stopped working and you can’t push the bread down in it without it cutting my power off all the time.For an expensive toaster I thought it would of lasted longer.I have been in touch with smeg and they have sent me a replacement toaster without any hassle.I can’t thank them enough

Date PurchasedAug 2017
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AviOnX91

AviOnX91Brisbane

Looks great....fails at toasting

published

Love the look, fits in nicely when left on bench top.

Sadly it fails at doing its core function....toasting (“You had one job!”). Toast comes out uneven, burnt on one side/barely toasted on the other, edges equally as uneven. This is regardless of how you position the slice in the toaster.

Date PurchasedJul 2018
1 comment
Smeg
Steve C.Smeg
MJ

MJ

  • 2 reviews
  • 3 likes

What a pity

published

I absolutely adore my SMEG oven so I was keen to get my hands on the kettle and toaster. After only purchasing the toaster in May, one side of the toast comes up perfect while the other is barely touched. I now toast in my SMEG oven rather than the actual toaster. Disappointing after such a positive experience with many other products from this premium range.

Date PurchasedMay 2018
1 comment
Smeg
Steve C.Smeg
Rebecah

RebecahBrisbane

6 months old going good

published

Though the quality isn’t overly great the style is so nice and is the only toaster I actually like the look of, stainless steel doesn’t get too dirty either. And the functions are really easy to use and have a nice shade of light, toast comes out good also.

Date PurchasedFeb 2018

Looks good but thats it.

published
Date PurchasedMay 2018

SMEG is really premium brand?

published
Date PurchasedFeb 2018
1 comment
Smeg
Steve C.Smeg
Mohsan

MohsanHawthorne

  • 3 reviews
  • 1 like

Looks nice, but does not last and is NOT worth the money

published
Date PurchasedMay 2015
3 comments
Smeg
Steve C.Smeg
Mohsan
Mohsan

Hi Steve. I sent my response in a separate email. Thanks. Mohsan

Mohsan
Mohsan

Hi - Just wanted to thank Smeg for supplying a brand new toaster. Thank you

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Sparking toaster

published

I bought the Pastel blue 4 slice toaster and kettle just over 2 years ago. The toaster keeps sparking and causing the circuit to switch off. The paint on the kettle has bubbled and split causing it to peel. I have had no problems with evenness of toasting.
I paid extra because they are such an attractive design but am a little disappointed they haven't lasted any longer than a much cheaper brand would.

Date PurchasedOct 2015
1 comment
Smeg
Steve C.Smeg

Bad decision.

published

I purchased this toaster just over a year ago and was attracted to the vintage look. It is absolutely terrible to use. Have to set toaster to a 1 as any higher setting burns the toast. I wish Smeg products would be of a higher standard as I would have liked to purchase the fridge too. I would not purchase Smeg in the future as I have read nothing but poor reviews.

Date PurchasedJul 2016
1 comment
Smeg
Rodney M.Smeg
Angela Brennan

Angela BrennanTerrigal

  • 3 reviews

Nice design but poor quality

published

Terrible toaster. Just 2 years of infrequent using. It stopped to working. It looks nice but unevenly cooked toasts and stopped to work at all. Unfortunately have to buy the same as all our small appliances in our kitchen of this design and color. We are very disappointed about luxury Italian brand.

Date PurchasedOct 2015
3 comments
Smeg
Rodney M.Smeg
Angela Brennan
Angela Brennan

Thank you.

Angela Brennan
Angela Brennan

Thank you guys for a new toaster which you replaced me, even in case when a
warranty was expired.
It is a great customer care service. I hope this toaster will last long long time.
I still love a vintage design of Smeg.

Liz.H

Liz.HGold Coast

Terrible Toaster

published

We purchased this toaster mainly because of the brand name and design. After 5 months the toaster stopped working. David Jones replaced it, but now the warranty on the second toaster has runout by 4 months and it has stopped working. Never ever had a product this bad .We are now using our old ( 10 year old sunbeam) toaster.

Date PurchasedJun 2016
4 comments
Smeg
Steve C.Smeg
Liz.H
Liz.H

I would like to thank Smeg. They sent a replacement toaster straight away. Excellent aftersales service .

Liz.H
Liz.H
Jenny M

Jenny MSydney

  • 2 reviews
  • 1 like

Only toasts one side of the bread

published

This toaster looks very nice, but it gradually started cooking unevenly and now after a year one side of the element has stopped working altogether. It iwas disappointing because I have had many SMEG appliances which have been extremely reliable.

After I raised this problem, SMEG customer service got back to me the same day and delivered a replacement toaster, under warranty, within a few days. They were responsive and efficient

Date PurchasedJan 2017
Soph

Soph

  • 9 reviews

Looks good but bad quality

published

Wrote a review about kettle also which is terrible quality. Expect better from Smeg. Toaster had to be returned 10 months later with little use as the lever would not stay down so had to hold it down to toast. Also toast pops up so dramatically my bread always goes flying out... not ideal. How is it so easy to mess up a toaster when your paying $300... go to Kmart instead.

Date PurchasedFeb 2017
1 comment
Smeg
Steve C.Smeg
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RPm

RPmMelbourne

  • 2 reviews

Love it!

published

After loving the SMEG kettle, I purchased the matching white 4 slice toaster. Omg! I love it. I love the style.. so chic. Looks amazing in my kitchen.
The bagel function is the best! The bagel is defrosted perfectly. Doesn't get stuck in the toaster.
The only thing I noticed is that if you put a thin slice of bread, the toast flys out of the toaster! Can be bit annoyed.
I Still love this toaster and totally recommend it.

Date PurchasedDec 2017

2nd one now in 2 months.

published

It only toast on one side the outer part of the toaster. Inside does not get hot. I just returned one and waited 2 weeks for the new one. Old one was less than 2 months old and never worked. I already sent an email to you. I love all the other Smeg Items I own . But this one???

Date PurchasedJan 2018
1 comment
Smeg
Steve C.Smeg

Worst toaster

published

I purchased the Smeg toaster presuming for the price it would toast perfectly. It has only ever toasted one side, you have to turn it around during toasting to get it even. I think for the price you would expect it to be perfect every time. I have bought cheaper brands before and have had more success.

Date PurchasedMay 2016
2 comments
Smeg
Steve C.Smeg
JD02
JD02

Great service. Email sent today.

James S

James SSydney

  • 2 reviews

Kitchen Art

published
Date PurchasedFeb 2016
Onthebrink

OnthebrinkPerth

  • 2 reviews
  • 6 likes

Great Quality Toaster and recommended to all but here is a suggestion SMEG

published
Date PurchasedOct 2017
Page 3 of 4
See all Smeg TSF02 reviews

Questions & Answers

Anon

Anonasked

TSF02SSAU (Chrome)

Is there a way to adjust the spring on the eject mechanism as it seems all these throw the toast out onto the bench and floor. I have put a rubber band (I had to experiment to find one which worked) around the eject lever and under the timer knob, which works as a temporary fix. It also is very slow, but we can live with that.

1 answer
Smeg
Steve C.Smeg

Dear Anon, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at [email protected] with your address, telephone contact details and also if you can scan me a photograph of the rating plate from the base of the appliance. Once I have this information I will be in a position to ascertain what to do to fix this problem. Regards, Steve Cullen

Theresa D.

Theresa D.asked

TSF02

Does this come in a long slot version? for toasting flat breads?

1 answer
To The Consumer
To The Consumer

I have the long slot Smeg toaster. I would not recommend it to anyone. The long slot is the unit’s only redeeming feature. It’s a
cheap and nasty product pretending to be executive end, with its high end price. My expectations weren’t high, after all it’s only a toaster, but I feel this piece of junk was a huge disappointment. See what else you can find, Theresa.

Diane m

Diane masked

TSF02BLAU (Black)

My toast literally comes flying out!
Why? Does this happen to anyone else?
Have had toaster since November 18”

1 answer
DamoAU
DamoAU

I’ve not experienced that with either of the Smeg toasters I’ve had

Get an answer from our members and Smeg representatives

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