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Excellent service
Great service have saved alot of money from having cover. Paid for itself several times over. We have cover for whole family which has been great for us compared to normal insurance
1 comment
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Great service
We are very happy, dentist was great and advised us of the cost, no hidden charges which was even better. Highly recommend, saved us alot of money. Very happy with the end result and the friendly service of dentist.
1 comment
Monica H.smile.com.au
Thank you for sharing your fantastic experience with us, Susanne!
We partner with fantastic, quality approved dentists who support our mission of making quality dental care more accessible for the people of Australia.... Read more
We love hearing great things about our fantastic smile.com.au approved dentists Keep smiling!
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Amazing!
I am so happy to have heard about this cover, I get such a discount at the dentist and it is so cheap compared to all the other health funds out there!
1 comment
Monica H.smile.com.au
Thanks for your amazing feedback!
We're happy that you're happy. We’re on a mission to make quality dental care more accessible for the people of Australia. It’s always fantastic to hear that we’re helping wonderful members such as yourself.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how smile.com.au compares to other Health Services
Know better, choose better.
LaurenSouth East Queensland, QLD
No Benefits & Appalling Customer Service
I usually never bother with reviews, let alone negative ones, because almost all companies I deal with have the decency to respond to their customers. But if I can save someone the headaches and waste of money and time that that Smile.com.au then I will.
My tale starts when my Dentist didn’t honour the Smile.com.au 15% Smile discount. I got in contact with Smile.com.au who resolved the issue with my Dentist and both parties advised the 15% was credited to my account fantastic. At my next visit, my Dentist refused to honour this credit despite...Read more
me confirming everything again with them prior to the appointment so that the visit could be as expected and as stress-free as possible. Not only that, they again did not apply a 15% discount on the new treatment. Of course, I followed up with Smile.com.au on the day of this visit 14/12/2019 was advised on 20/12/2019 that it was being looked into. On 5/03/2020 I still had not received a response, so I forwarded another follow up email respectfully requesting some sort of response. You can guess the outcome: still no response. There was absolutely no point in me paying for Smile.com.au cover when I never receive the guaranteed 15% back as advised. I feel truly ripped off, not only in terms of my money, but in terms of the time, stress and energy I spent trying to claim entitled benefits. I also feel absolutely terrible for referring my family to the cover, who tell me they have had similar experiences and have now cancelled their memberships. My advice? Don’t believe them when they tell you: "you are always guaranteed to save at least 15% and up to 40% off every treatment." Don’t waste your time and money. And don’t expect decent customer service.Similar opinion? Write a review on ieatwords.com.au!
BecMetropolitan Adelaide, SA
Best insurance
Thank you smile...you have saved me a lot of money..I highly recommend to join if your wanting to save money on your dental visits for a variety of services..Thank you once again..
1 comment
Monica H.smile.com.au
We appreciate your wonderful review, Bec!
It’s wonderful to hear that we’ve helped you save on your dental work. We truly appreciate your support of our mission of making quality dental care more accessible for the people of Australia.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
I needed a denture. I saved so much going through smiles.
I couldn't afford a denture or a dentist until I found smiles at beachmere.
I found them affordable and caring.
I wouldn't be smiling without smiles.
They are the best dentist getting around.
1 comment
Monica H.smile.com.au
Thank you for your kind words, Rachael!
We believe that everyone in Australia should have a healthy, happy smile that they’re proud of. It is always fantastic to hear that we’re helping our terrific members such as yourself. ... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
RobertBGreater Melbourne (Outer), VIC
- 18 reviews
Good membership benefits
After joining we have found that the membership has a major effect on charges for all the different range of dental procedures. Our local Langwarrin clinic is easy to deal with and our regular dentist is always professional and thoroughly explains all procedures, we are happy members.
1 comment
Monica H.smile.com.au
Thank you for sharing your fantastic experience with us, Robert!
We're happy that you're happy.... Read more
We’re on a mission to make quality dental care more accessible for the people of Australia, and it’s our fantastic members like you who inspire us. Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
VickySouth East Queensland, QLD
Great service
Great service, used many times and cant fault they have many option open to you family single etc
and can be put to great use, will be using in the future
1 comment
Monica H.smile.com.au
Thank you for your great feedback, Vicky!
We’re on a mission to make quality dental care more accessible for the people of Australia.... Read more
We’re so glad that we could help you achieve the smile you deserve. Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Very useful
A good service that saved me significant amounts on the dental work I needed done. There are a wide range of dentists of a high standard available on the program.
1 comment
Monica H.smile.com.au
Thank you for sharing your wonderful experience with us, Dan!
We believe that everyone in Australia should have a healthy, happy smile that they’re proud of. It is always fantastic to hear that we’re helping our terrific members such as yourself.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how smile.com.au compares to other Health Services
Know better, choose better.
pappsay
- 3 reviews
Debited without prior No prior notification
I was not pre warned about my Smiles upcoming renewal plan - not given any notice before account was automatically debited.
I was not emailed prior.
Have not used their services ever. Partner only.
2 comments
Monica H.smile.com.au
Thank you for taking the time to leave us your feedback!
It means a lot to us that you've taken the time. Like a mobile phone plan or health insurance plan, your smile.com.au plan gives you continuou... Read more
s coverage until you let us know that you wish to cancel.No such notification was provided. Forward documentary evidence of where and when to substantiate, then.
Similar opinion? Write a review on ieatwords.com.au!
Jane ALismore
- 5 reviews
Great value!
I was really unsure about whether Smile would be of value to me - but it definitely is! Smile is accepted by so many dentists now, and it's a great little extra to have on top of your private health insurance.
1 comment
Monica H.smile.com.au
We appreciate your wonderful review, Jane!
Indeed, we currently have nearly 2,500 approved dentists across Australia.... Read more
We truly appreciate your support of our mission of making quality dental care more accessible for the people of Australia. Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
RMMMurray Region, NSW
- Verified customer
Great product
Smile provides great discounts on approved dentists for all services. Be sure to check with the dentist before getting work done and smile will approve you straight away. Smile has great online customer service and web chat- very useful when in isolation.
1 comment
Monica H.smile.com.au
Thank you for your kind words!
We’re on a mission to make quality dental care more accessible for the people of Australia. It’s always fantastic to hear that we’re helping wonderful members such as yourself.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
GregSouth East Queensland, QLD
- 9 reviews
Makes going to the dentist a bit more affordable.
Very affordable and the discount given by my dentist makes life a lot easier .Being on a pension can be very financially challenging, Smiles helps lower the cost of visiting the dentist.
1 comment
Monica H.smile.com.au
We appreciate your amazing review, Greg!
It’s wonderful to hear that we’ve helped you save on your dental work. We truly appreciate your support of our mission of making quality dental care more accessible for the people of Australia. ... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
CricketGreater Melbourne (Metropolitan), VIC
- 3 reviews
A Cost Effective Alternative to Private Health Insurance Extras Cover
I dropped my Extras Cover from my Private Health Insurance due to the excessive cost & the limited value. This is a brilliant way to still have dental cover. It is a shame that the dental industry is not regulated & can charge what they wish. Not sure if the Smile clinics are offering the 40% (maximum) but more like 15%. Still better than nothing. Some dental clinic receptions found it odd & didn't like that I rang around to get a quote for a crown but the days of charging what they like with no competition are gone.
1 comment
Monica H.smile.com.au
Thank you so much for your lovely feedback!
We are so glad to hear that you are taking advantage of the wonderful benefits of your smile.com.au dental cover.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Melisa in ElthamGreater Melbourne (Outer), VIC
Smile dental dentists are wonderful and the service is excellent
I have been a member of Smile for around a decade now, and have recently changed to a new dental surgery, for convenience, as I moved home a while ago and it became too hard to go to the old one. I have had great service from Smile dentists and have saved money as a result of my membership. My current dental practise is in Eltham and both dentists are just lovely and gentle with my whole family, making my young kids' first dentist visits fun and something to look forward to. I am so happy with Smile and my dentists! Highly recommended.
1 comment
Monica H.smile.com.au
We appreciate your lovely review, Melisa!
We always love hearing about our members having great experiences with our fantastic smile.com.au approved dentists Thanks for your loyalty and support.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
Find out how smile.com.au compares to other Health Services
Know better, choose better.
Peter LittleDarwin, NT
Ts a Great Option!
I have nothing but praise for this dental cover with Smile.Com.Au.
However, the dentist I chose (Smith Street Dental Clinic, Darwin) knew nothing about it.
They are now learning.
Having this cover is peace of mind.
1 comment
Monica H.smile.com.au
Thanks for your amazing feedback, Peter!
We’re on a mission to make quality dental care more accessible for the people of Australia. It’s always fantastic to hear that we’re helping wonderful members such as yourself.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Dave buckcaves beach
- 2 reviews
A way to make dental bills more affordable
It is about time that a company gave the average person a way to lower the high costs of good dental care since we have been members of smiles we have received good discounts on dental bills.
1 comment
Monica H.smile.com.au
Thank you for your kind words, Dave!
It’s wonderful to hear that we’ve helped you save on your dental work. We truly appreciate your support of our mission of making quality dental care more accessible for the people of Australia. ... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
WendyGreater Melbourne (Inner), VIC
Dental care
There is a small discount on you dental fees but you always need to ask the dentist what savings your making.
Your member card is digital, so you can never forget it
1 comment
Monica H.smile.com.au
Thank you for your kind review and invaluable feedback, Wendy!
Congratulations on becoming part of our mission to make quality dental care more accessible for the people of Australia!... Read more
We'd be delighted to share the exact amount you benefited! Simply email a scan or photo of your dental invoice to [email protected]. The smile.com.au Accounts Team can then provide you with a detailed breakdown of your savings with smile.com.au! Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
BsmilesSydney, NSW
Big Smiles All round
The whole family are very happy, we all use the recommended smile dentist, never had a problem obtaining the discounts, from simple cleanings to extractions and everything in between, perfect.
1 comment
Monica H.smile.com.au
We appreciate your lovely review!
We’re on a mission to make quality dental care more accessible for the people of Australia. It’s always fantastic to hear that we’re helping wonderful members such as yourself.... Read more
Keep smiling!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
DindiSydney, NSW
- 2 reviews
False Quote
I've recently bought a membership for smile.com.au to lessen the cost of my dental issue. Before getting the membership I did went on the quote to review for the NSW root canal and I was happy to know that it's only $500+ after getting the membership I urgently book for a dentist that is closeby in my area which I found from smile.com.au. please note I urgently need a root canal due to the pain.
I was booked for today, fill out the form and informed them that I'm a smile member & showed my membership card, on my turn, I was being quote $900 f...Read more
or 1 root canal even if I'm a member as per smile.com.au price but I told the dentist that it's $500+ but she insisted that's the cost due to the pain I ended up staying and had my first root canal done and paid $246 I was advised to come back cause there's going to be 2,3 process to finalised the root canal so it means I'm still obliged to pay the $600+ soon. So is that really the price for 1 tooth root canal? I should have just gone to the other dentist that allows me with payment plans.1 comment
Monica H.smile.com.au
Thank you for taking the time to leave us your feedback, Dindi!
It may be helpful to know that the individual practice team focuses on running their practice, whereas the smile.com.au team focuses on... Read more
members like you. Our friendly Member Team are always more than happy to assist with any questions you may have!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Glenn Sasked
I had a partner dentist, and know that the dentists do not want to reduce their annual net income.
If you did not charge a discounted fee for a root canal treatment, what would you fee be?
So if you do provide a discount, what would the actual fee be?
1 answer
Monica H.smile.com.au
Hi Glenn,
Thank you for your question!
Below is the link to our website about "Root Canal Guide: Costs, Process, Risks & More."
https://www.smile.com.au/dental-treatments/root-canals
Keep smiling!
Jenni Q.asked
Is there a smile.com dentist in or around launceston Tasmania
1 answer
Monica H.smile.com.au
Hi Jenni,
Thank you for your question. We hope you're well.
smile.com.au has partnered with more than 2,000 fantastic dentists across Australia who share our mission of making quality dental care more accessible for the people of Australia.
To find your nearest approved dentist simply click on the following link to our website's "Find a Dentist" page: https://www.smile.com.au/dentists/.
Keep Smiling!
Carol H.asked
Is there a dentist in Myaree perth who uses smile?
4 answers
Monica H.smile.com.au
Hi Carol,
Yes! - There are several dentists nearby. :)
Keep smiling!
Is Advanced Dental Care at North Lakes Road Myaree one of them?
Monica H.smile.com.au
Hi Carol,
Thank you for your question. We hope you're well.
smile.com.au has partnered with more than 2,000 fantastic dentists across Australia who share our mission of making quality dental care more accessible for the people of Australia, however Advanced Dental Care at North Lakes Road is not currently a smile.com.au approved dentist.
To find your nearest approved dentist simply click on the following link to our website's "Find a Dentist" page: https://www.smile.com.au/dentists/.
Keep Smiling!
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Monica H.smile.com.au
We appreciate your wonderful review, Eliza!
It’s wonderful to hear that we’ve helped you save on your dental work. We truly appreciate your support of our mission of making quality dental care more accessible for the people of Australia.... Read more
Keep smiling!