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HarveyGreater Melbourne (Metropolitan), VIC
How Good is this!
Purchased a whole house of beds from Armadale store, this was the best decision ever. Great service and knowledge of products. They even delivered personally my bedding along with a bottle of red!
I highly recommend this store and the team. Many thanks to Blake, Oscar and ROSS and of course Russel who did all the heavy work!
Need a bed goto Snooze in Armadale you won’t be disappointed
1 comment
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Upset CustomerVictoria
The mattress that arrived was very hard, damp and strongly smelling of antiseptic
I couldn't sleep on this mattress - and slept on the couch - because of the smell and it was hard. I feel that when you complain you are offered fobbing off responses - like it will get softer even though when I've bought a soft mattress before they start off soft - and it will wear in like a pair of shoes - which actually exacerbate your frustration instead of soothe it. And then you are told that only if the quality-control employee whose interests are alligned with the company decides the smell is too strong - they will give you another. There is no reassurance about rectification.
1 comment
SnoozeSnooze
Thank you for your review. Your experience is sincerely regretted and the matter has been escalated to the team at the store.
Regards,
Snooze.
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KWBMelbourne
- 2 reviews
- 5 likes
Not worth the effort
Made a purchase for a mattress. First I was charged extra for the deposit until I pointed it out. I was then in hospital as I had a stroke and my bank accounts breached. I've sent e-mails requesting it to be delivered on certain dates now as it needs to tie in when my OTHER mattress is picked up and no one is responding via e-mail.
Really terrible service from whoever is at corporate.
1 comment
SnoozeSnooze
Hi KWB,
Please let us know your name and contact details by email via [email protected]. The store will be requested to work around your available dates and it will be a three-hour window on t... Read more
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Find out how Snooze VIC, Armadale compares to other Furniture Shops
Know better, choose better.
Great products great service, why risk your back!
Got a palace madison from Armadale and Cath was brilliant. I tried all products from all the usual places, but found the products from Snooze to be better made, of better materials and after sleeping on the madison, there's no doubt that its a seriously comfortable bed. A bit firm to begin with, but after a week or so, it's like a cloud, can't be happier. I considered just getting a bit of foam from one of those cowboy sites, but thought what happens after 18 months when it sags? Didn't want to risk it in my view. Thanks again Snooze.
1 comment
SnoozeSnooze
Hi Nigel, thank you for taking the time to share your feedback with us! We're pleased to hear that you had a great experience at Armadale Snooze, and we'll be sure to pass your feedback on to Cath and the team.
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Questions & Answers
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SnoozeSnooze
Hi Harvey,
Thank you for taking the time to provide your feedback! We’re so pleased to hear that you have had a pleasant experience. We’ll be sure to pass your feedback onto the team.... Read more
Thanks, Snooze.