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Reviews

(495)
(6)
(5)
(6)
(18)
  • Product Quality
    4.8 (83)
  • Return Claim MadeYes (6) · No (93)
  • Shipping
    4.7 (58)
  • Customer Service
    5.0 (1)

Reviewer Photos & Videos

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Susan S.

Susan S.South-Eastern Region, NSW

Snowy is the best

published

Very easy to use website, excellent service and fast courier to a rural area. Excellent products and communication. Great value. Thank you very much - fantastic prices very helpful. Rate highly

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Susan, we really do appreciate it. Happy Camping! ~ Ben


Geoff M.

Geoff M.Sydney, NSW

Fast delivery and awesome pricing, highly recommend.

published

Snowys products have accurate descriptions, helpful hints, and great recommendations.

Fast delivery and helpful staff make this company a pleasure to deal with.

Definitely recommend Snowys to everyone, would give a 10 star rating if i could

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for your glowing feedback, Geoff, we really do appreciate it. Enjoy using your new gear. ~ Ben

Robyn

RobynCentral West, NSW

Avanti insulated wine tumbler and bottle purchase

published

Very happy with purchase, postage and delivery very good, arrived at my door within a week including long weekend, very good service would highly recommend, will probably use Snowys for future purchases of this kind, would recommend!!! AAA+

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the positive review, Robyn, enjoy using your new gear. ~ Ben

Jude

JudeMetropolitan Adelaide, SA

Fantastic Quick Service

published

I think this is the best online store I have shopped with. I ordered a sleeping bag on late Wednesday afternoon and received it lunchtime Friday and free postage because it was over $69. Would recommend them to anyone.

Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for passing on your recommendations, Jude. Happy Camping! ~ Ben


Jess

Jess

  • 4 reviews

5/5 Customer service

published

There was an issue with my 2 day delivery (5+ business days and still waiting) - it did not arrive before I left, but I was able to have it redirected to sender and Snowys refunded it with zero hassle. Will not hesitate to order from them again and highly recommend

1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Wes

WesMetropolitan Adelaide, SA

Fantastic service

published

Everything about this transaction was excellent. They had the product I needed, which I could not get anywhere else. The staff were really friendly and helpful, communication was timely and clear and delivery was very quick. I would recommend them to anyone

Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Cheers, Wes! Thanks for giving us a crack.

Laine :)


RCHAL

RCHALSouth East Queensland, QLD

  • 2 reviews

Great prices, great delivery time !!!

published

I wish all online shops would be this fast and professional. I ordered on a Sunday evening and the delivery was here by Tuesday morning. Fantastic prices is just a nice side effect too

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks, Rchal! Such a nice message to read to start the day.
Laine :)


Super quick delivery

published

Fantastic delivery by the team at Snowys. Ordered a few ski related items on Monday afternoon and it arrived to me in North Sydney before lunch the next day. Great service team - keep it up!!

Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for posting such a nice review, Mjllukin! Enjoy the snow.
Laine :)

Art Vandalay

Art VandalayCentral Highlands and Goldfields, VIC

  • 4 reviews

Good online store- they use Toll IPEC which is a nightmare.

published
Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors
Alexandra

AlexandraIllawarra, NSW

Wow, delivery was so quick

published

Bought a concert chair, I already have 2 in our house and was in need of 1 more for this weekend. Took a chance that I'd get it before the weekend as they are the best chairs. Thanks for not letting me down.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for sharing your Snowys experience, Alexandra. Have a great weekend. ~ Ben


Sean

SeanGreater Melbourne (Metropolitan), VIC

  • 12 reviews

Ordered book. Never got it. Toll screwed up. Snowys refuse to refund.

published

Toll didnt deliver after insisted my house is a business address. It's not. Snowys rep took Toll's side. Asked me if I was sure my house isnt a business. Second 'delivery attempt' - Toll claim they delivered. They never did. Snowys refuse to refund. $32 down the drain. What did you think Snowys? Did you think I was lying? To try and steal $32? Peasant stuff. Poor business practice. $32 has earnt you guys negative reviews. Cheers

Product Quality
Shipping
Return Claim MadeYes
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Brilliance

published

From ease of navigating the online store to checkout, payment, super fast shipping to rural address great communication and the best packaging i have ever seen. In one word Brilliance!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Tim. Happy Camping! ~ Ben


Awesome Service!!

published

Ordered online without any problem, so simple and easy. Very quick delivery right to my door even though I live on a rural property. Will certainly be buying from Snowys Outdoors again. Thanks for your great service.

Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

We look forward to hearing from you again, Joanne. Happy Camping! ~ Ben


All round all good

published

Placed an order just before Christmas. Received the order today, happy with that considering Christmas closures. Product was suitably packaged, and was just what I expected the order to be. Great customer service, great products, will be using them again in the future. Great work Snowy's

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Rebecca. I hope your 2020 is full of adventure! ~ Ben

Michael W.

Michael W.South East Queensland, QLD

Great Service and Quick

published

Online purchase was very easy and the products ordered arrived within 3 days. The items were exactly as advertised. Very happy. Will definitely be back when in need of more outdoor gear. Thanks.

Product Quality
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five stars, Michael. Enjoy using your new gear and have a fantastic Christmas. ~ Ben

J O.

J O.Greater Melbourne (Metropolitan), VIC

Fastest delivery ever !!!

published

I needed a sleeping bag urgent, spoke to a lovelly lady and explained I am going to patagonia on the 28th of december (it was the19th)... She told me at this time of the year the delivery might be delayed and said she was going to do her best... Damn she did, I received the sleeping bag next day. Amazing customer service!!!! Thanks a lot !!!! :) juan f. Olhaberry

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

I'm glad we could make this happen quickly for you, Juan, it's a difficult time of year to manage fast delivery times.
Enjoy your trip to Patagonia. ~ Ben


Muzzie1993

Muzzie1993AU

  • 66 reviews
  • 1 like

Review of Snowys camping site

published

Ordered date 16 of December air Coleman double mattress Order shipped va Toll shipped date 17 of December
Should Receive order on Friday 20 December as all items are delivered to your house va Delivery service Toll IPEC

Product Quality
Shipping
Return Claim MadeNo
2 comments
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the five start, Muzzi1993, hopefully, everything went smoothly and you have your parcel by now.
Happy Camping! ~ Ben

Muzzie1993
Muzzie1993

Should receive it today! I let you know if theres Delays or its Delivered


Les

Les

  • 2 reviews

Great Service & Packed Well!!!

published

Ordered camping cook gear & equipment came well packed & secured with a bonus camping checklist so as to not forget anything........... great job:) Great quality great service would highly recommend this store for all your camping needs:)

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thanks for the kudos, Les. Enjoy using all your new gear. ~ Ben


Doreen Petty

Doreen PettyHunter Region, NSW

great service AAAAA

published

fast service and great price on companion heater the heater turn up very fast with free freight keep up the good service,I will be buying from this store again.
bob nelson bay
nsw

Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Cheers for the five stars, Doreen (or Bob), it's great to hear your order rolled up so quickly. Have a great Christmas and all the best for 2020.
~ Ben


Heatherlea

HeatherleaRichmond-Tweed, NSW

  • 3 reviews

Very very happy with Snowys

published

I ordered my tent online one day and received it the very next day. Wow that's what I call great service. The added Thank you card attached to my purchase was a nice touch as well.
Haven't tried my Coleman tent yet but I'm sure it will meet my expectations as I purchased this tent to replace my very old Coleman tent that did the job for many many years. Also can't beat the price. Thank you Snowys.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Snowys Outdoors
Snowys O.Snowys Outdoors

Thank you, Heatherlea, we really appreciate your feedback.
Happy camping in your new Coleman tent.
~ Ben


Page 1 of 27

Questions & Answers

David

Davidasked

Hi my name is David I am looking for a pump and hose connection for a coleman hot water on demand the old version

2 answers
Sean
Sean

I wouldn’t be looking for anything at Snowys mate. Try colemanaustralia.com.au

Snowys Outdoors
Snowys O.Snowys Outdoors

Hi David, our warranty guy is probably the best person to speak to, he may even have some spares on hand. Give us a call on 1300 914 007, we'll grab some details and see what we can do. ~ Ben


Ren

Renasked

Hi there, I ordered the Jardine Jumbo Hooded Sleeping Bag early this morning. I live in Melbourne (postcode 3037 to be exact) and I was wondering whether - in your informed opinion - you think I'll receive it by the 28th at the absolute latest. I leave to go camping that night, so I'm hoping I've *just* ordered it in time - but what do you guys think? Thanks in advance!

2 answers
Snowys Outdoors
Snowys O.Snowys Outdoors

G'day Ren,
Based on customer feedback, I'd be pretty confident to think it'll arrive well before the 28th. Most customers in Victoria receive their order the next day (so maybe tomorrow, Dec 22nd) > the only slight difference is the public holidays and how busy the couriers are. But even still, I think you should be all good. Ben

Ren
Ren

That's brilliant, and super quick on the response there! Thanks so much for your help - I'll definitely be looking to you guys the next time my camping gear needs a spruce up :) - Ren


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