SocietyOne Questions & Answers

Hi Vicki, thank you for your question!

You have the option to:

- Apply for the amount you currently need and if you are approved you will have two active SocietyOne loans. Please be aware this will mean two repayments and two interest rates.
- Apply for the amount large enough to payout your existing loan and be transferred the remaining funds.

Please go to www.societyone.com.au to perform a quick rate quote. At page 3 of the application, you will be provided with an indicative interest rate based on your loan amount, loan term and your SocietyOne loan grade.

Kind regards, Ash @ SocietyOne

Hi Gavin, thank you for your question!

Please email [email protected] for instructions to access your online account.

Kind regards, Ash @ SocietyOne.

Hi Geoff, thank you for your question!
Please email [email protected] and one of our team will be able to assist you with a balance on your loan.
Kind regards, Ash @ SocietyOne

Hi BeverleyCarre, thank you for your question.
It is a requirement that all applicants with us be earning a minimum of $30,000.00 a year in taxable income.
Therefore, if the pension is your primary source of income, we would not be able to assist you with a loan.
If you have any questions, please email [email protected]. We apologise for any inconvenience.
Kind regards, Ash @ SocietyOne

Hi Sandie75, thank you for your question.
It is a requirement that all applicants with us be earning a minimum of $30,000.00 a year in taxable income.
Therefore, if the pension is your primary source of income, we would not be able to assist you with a loan.
If you have any questions, please email [email protected]. We apologise for any inconvenience.
Kind regards, Ash @ SocietyOne

Hi Seleena17, thank you for your question!
If you get a quote from the SocietyOne website, it will not affect your credit rating. If, however, you proceed past the point of quote and begin a formal application for credit with SocietyOne, it will be recorded as an enquiry on your file which may affect your credit rating.
If you have any questions, please email [email protected].
Kind regards, Ash @ SocietyOne

Hi Percy, thank you for your question!
You can make extra repayments on your loan at any time, either by increasing your standard repayments or via our BPAY payment service. You are also welcome to pay the loan out early at any time with no excess fees or penalty to yourself.
If you have any further queries, please email [email protected].
Kind regards, Ash @ SocietyOne

Hi TDB, thank you for your question!
You can make extra repayments at any time with no penalty. These can be done by increasing your standard direct debit repayment amount or on an ad hoc basis via BPAY.
Please call us on 1300 144 221 if you have any further questions.
Kind regards, Ash @ SocietyOne

Hi Meryl, thank you for your question!
We do not charge any early payout or termination fees. If you wish to settle your loan early, you only need to organise a formal settlement with us where you will only have to pay the balance of your loan plus any interest accrued up to the date of payment.
If you have any further questions, please call us on 1300 144 221.
Kind regards, Ash @ SocietyOne

Hi Irena, thank you for your question.
Our interest rates are calculated based on a soft touch inspection of your credit history, of which your credit score is only one aspect of it. If you have any concerns regarding the rate you were offered at the point of quote, I would suggest contacting the credit bureau Equifax to get an updated credit report for yourself.
Kind regards, Ash @ SocietyOne

Hi Helix, thank you for your question!
Unfortunately we can not provide a loan if the purpose is to put it towards a house deposit.
If you have any questions, please call us on 1300 144 221. We apologise for any inconvenience.
Kind regards, Ash @ SocietyOne

Hi Richard, thank you for your question!
Unfortunately we do not do any form of business lending at SocietyOne, we only do unsecured personal loans.
If you have any questions, please contact us on 1300 144 221. We apologise for any inconvenience.
Kind regards, Ash @ SocietyOne

Hi Helen, thank you for your question.
Unfortunately we do not accept joint applications, we only offer individual personal loans. However, if you were looking at a debt consolidation loan where the debts are jointly shared, we can still assist in this case.
If you have any further questions, please call us on 1300 144 221 between 8am and 6pm NSW time.
Kind regards from Ash, on behalf of the entire SocietyOne team.

Hi Chris, thank you for your query.
You can definitely apply for another loan if you currently have an existing loan with SocietyOne, however please note that all existing SocietyOne customers have to be able to show a good repayment history for the previous six months before any applications for extra finance can be taken into consideration.
If you have any further questions, please contact us on 1300 144 221 and we will do our best to assist you.
Kind regards from Ash, on behalf of the entire SocietyOne team!

Hi Eva, thank you for your query.
Once you fill out the application, you will receive a conditional offer from us which will set out your interest rate and your repayment amount over your chosen term.
Following the acceptance of your conditional offer, you will need to submit your documentation to us which will then be assessed by our credit team who will make the final decision as to whether we can approve or decline your application.
We hope this answer has been helpful to you. If you have any further queries, please contact us on 1300 144 221.
Kind regards from Ash, on behalf of the entire SocietyOne team.