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57 questions from our users

Richard S.

Richard S.asked

SocietyOne

Hi what is the interest and the cond. On 50 000.00 aud. For 24 months business loan? thanks richard schlegel bsv australia p/l t/a. Solaglass sealed unit



1 answer
SocietyOne
Ash K.SocietyOne

Hi Richard, thank you for your question!
Unfortunately we do not do any form of business lending at SocietyOne, we only do unsecured personal loans.
If you have any questions, please contact us on 1300 144 221. We apologise for any inconvenience.
Kind regards, Ash @ SocietyOne

Helen M

Helen Masked

SocietyOne

Hi can we apply for a loan as joint application.

1 answer
SocietyOne
Ash K.SocietyOne

Hi Helen, thank you for your question.
Unfortunately we do not accept joint applications, we only offer individual personal loans. However, if you were looking at a debt consolidation loan where the debts are jointly shared, we can still assist in this case.
If you have any further questions, please call us on 1300 144 221 between 8am and 6pm NSW time.
Kind regards from Ash, on behalf of the entire SocietyOne team.



Chris

Chrisasked

SocietyOne

Can I get another loan if I already have an existing loan with you?

2 answers
SocietyOne
Ash K.SocietyOne

Hi Chris, thank you for your query.
You can definitely apply for another loan if you currently have an existing loan with SocietyOne, however please note that all existing SocietyOne customers have to be able to show a good repayment history for the previous six months before any applications for extra finance can be taken into consideration.
If you have any further questions, please contact us on 1300 144 221 and we will do our best to assist you.
Kind regards from Ash, on behalf of the entire SocietyOne team!

Dblk89
Dblk89

I had a good repayment history and good credit rating, yet you guys declined the second loan

eva s.

eva s.asked

SocietyOne

If we got an offer, does that mean you can still decline the application?



1 answer
SocietyOne
Ash K.SocietyOne

Hi Eva, thank you for your query.
Once you fill out the application, you will receive a conditional offer from us which will set out your interest rate and your repayment amount over your chosen term.
Following the acceptance of your conditional offer, you will need to submit your documentation to us which will then be assessed by our credit team who will make the final decision as to whether we can approve or decline your application.
We hope this answer has been helpful to you. If you have any further queries, please contact us on 1300 144 221.
Kind regards from Ash, on behalf of the entire SocietyOne team.

Jay

Jayasked

SocietyOne

Hi I am in early stages of looking for a loan however I tried to get a quote from this company on the finder website but it states that I am already in your system...?

No answers
Rebecca

Rebeccaasked

SocietyOne

Would like to know why i am declined for a consolidated loan plus an additional amount loan (i am a current client of Society One) on the basis i defaulted on a payment am told. On checking my bank acct there was payment taken on the specific date plus another payment taken the next day. So how can Society One state i defaulted ??!! Also aren't i allowed a geace period to make payments to clear defaults??

1 answer
SocietyOne
Ash K.SocietyOne

Hi Rebecca, we have sent you a private message as we would love the opportunity to discuss this further with you. Kind regards, Lauren

Jojo

Jojoasked

SocietyOne

Can I get. Personal loan on aged pension?

2 answers
SocietyOne
Ash K.SocietyOne

Hi Jojo, thank you for your question!
Unfortunately if the aged pension is your primary source of income we would not be able to assist you as one of our requirements is that all borrowers have to earn a base level of taxable income.
If you have any further queries, please feel free to contact our Customer Service team on 1300 144 221.

SocietyOne
Ash K.SocietyOne

Hi Jojo, thank you for your question!
Unfortunately if the aged pension is your primary source of income we would not be able to assist as one of our requirements is that all borrowers have to earn a base level of taxable income.
If you have any further queries, please feel free to contact our Customer Service team on 1300 144 221.

Jan

Janasked

SocietyOne

Can a retired pensioner apply for 5000 for renovations?

1 answer
SocietyOne
Ash K.SocietyOne

Hi Jan, thank you for your question! If possible, please contact our Customer Service Department on 1300 144 221 any time between 8am and 6pm, Monday to Friday. We'll be able to answer ANY questions that you have :)

BARBARA

BARBARAasked

SocietyOne

Do you lend money to pay off 2 credit cards with amount of $10,500?

1 answer
SocietyOne
Ash K.SocietyOne

Hi Barbara, great question! Here at SocietyOne, we do offer unsecured personal loan, and debt consolidation is definitely something that we can assist with. You would need to make sure you do fit our eligibility requirements, and this can be found on our website: www.societyone.com.au. If you meet our requirements, first step is to complete a quote online. If you have any further questions, please do not hesitate to contact us on 1300 144 221:)

Pete smith

Pete smithasked

SocietyOne

If I have a loan already with you can I top up if I need va little extra?

1 answer
Dblk89
Dblk89

No you can't. I enquired about the same and what they told me was that I will need to reapply for a new loan which was totally opposite to what one of the other reps told me. Initially they said if the payments go through fine for the first six months, you will be eligible to increase the loan amount. And when I decided to apply for another loan, it was rejected and I ended up closing my account within two weeks.

Aimy

Aimyasked

SocietyOne

How long does it usually take from beginning an application to the money in your account if everything goes smoothly?

1 answer
SocietyOne
Ash K.SocietyOne

Hi Aimy, good question! Once an application has been submitted, it does normally take 1-3 business days for an outcome to be provided. We require further documentation to support the application, so the sooner that we receive all documentation, the sooner we can provide you with an outcome. If you're not too sure on what documents we would require, please contact our Customer Service Team on 1300 144 221 to discuss this further. Once an outcome is given, if approved, the loan would need to be funded by our investors and you would need to make a decision on your offer. Once accepted, within 48 hours, the funds will appear on your account :)

Disco

Discoasked

SocietyOne

What penalty fees are there if you want to pay the loan off early?

4 answers
Karma
Karma

There are no payout fees or penalties for paying out your loan early.

SocietyOne
Ash K.SocietyOne

Hi Disco, thanks for your question. Karma who has also replied is correct in stating that there are NO fees or penalties applied if you were wanting to payout your existing SocietyOne finance agreement. If you have any further questions, please do on hesitate to call us on 1300 144 221 :)

Bal D
Bal D

No fees, however the penalty will be that on your next loan with them, the interest rate will be HIGHER.

claude

claudeasked

SocietyOne

Has anyone come across Society one asking for access to bank ID and password?

4 answers
Jenny
Jenny

Hi Claude,
SocietyOne did not ask me for Bank ID or Password.
They use a function where you log in & it generates your last 3 Statements in lieu of you having to scan these through. I suppose this is what makes the process quicker.
Society One do not have access to your Reference numbers & Pins etc
Hope this helps.

Muzz
Muzz

Hi Claude, No Bank ID or password was asked for

Jregina
Jregina

I came across the same thing where ive been asked to provide my client no and password

Harpreet Singh

Harpreet Singhasked

SocietyOne

do u guys do home loan?

1 answer
SocietyOne
Ash K.SocietyOne

No we don't Harpreet. SocietyOne only offers personal unsecured personal loans.
Thank you and good luck.

Johnno

Johnnoasked

SocietyOne

Just was a little concerned about letting you guys have access to my bank account can you please explain the process

1 answer
SocietyOne
Ash K.SocietyOne

Hi Johnno, we do offer the ability to use the Bank statements. com service as this securely uploads a set date range of banking transaction to allow us to begin the assessment process. This is however not a requirement as we understand not everybody is comfortable with this process, in which case we offer the ability to upload or email a PDF copy of the bank statements required. If you have any further questions please feel free to contact our Customer Service team on 1300 144 221. Cheers, Mathew.

Gavin P

Gavin Pasked

SocietyOne

Is it possible to apply for one personal loan but a joint personal loan? I wish to consolidate both my wife and my own credit cards into one personal loan.

1 answer
SocietyOne
Ash K.SocietyOne

Hi, SocietyOne does not offer joint loans, however, you can apply for the funds to payout both yours and your wife's credit cards.
Regards
Charles

Allana L

Allana Lasked

SocietyOne

We applied for a debt consolidation loan last week and still waiting to hear back, every time I check online it still says 0% funded... does this change at all or just when it's completed?

1 answer
SocietyOne
Ash K.SocietyOne

Hi Allana, the percentage will not change until funding is at 100%
Thanks
Regards, Charles

john

johnasked

SocietyOne

i apply a personal loan and they ask my client number and password at the end to check my bank statements. just wondering if it is okay to give your details? thanks.

2 answers
Karla
Karla

I personally didn’t feel comfortable with this question myself. I got my bank statements myself and took photos of them and emailed them to them. That is perfectly fine also. Hope that helps John.

SocietyOne
Ash K.SocietyOne

Hi, it is a very secure site and we are not going to see what you have entered in regard to entering to your bank to upload your statement.
If you prefer you can skip that field and email your bank statement to [email protected].
Regards
Charles

Tiria P

Tiria Pasked

SocietyOne

On application form it says first payment must be before 16/12/2017 1200am what does this mean?

1 answer
SocietyOne
Ash K.SocietyOne

Hi Tiria, thank you for raising this issue. We would need to troubleshoot through this with you . When you have time please feel free to call our Customer Service team on 1300 144 221 and we can work through this with you. Cheers, Mathew.

Stina

Stinaasked

SocietyOne

Hi there, I need to consolidate a number of cards and a payday loan. At the moment I am paying close to 700 a pay to keep up with these so can definitely fund a loan but my bank won't do it because of late fees and some over the limit all of which are caught up. Does this sound like something you take into consideration?
Thanks
Christina

1 answer
SocietyOne
Ash K.SocietyOne

Hi Christina, we do offer and unsecured personal loan that can be taken our for the purpose of debt consolidation. We would take into consideration the conduct of any existing accounts during our assessment of an application. That being said we do take a comprehensive approach to assessing each application on its own merit to ensure each application does meet our lending criteria. However we can not give any indication or expectation that a loan would approved as it does need to be assessed by our credit assessment team. I hope this helps. Best regards, Mathew.

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