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Reviews

(1,728)
(142)
(14)
(19)
(57)
  • Transparency
    4.8 (391)
  • Customer Service
    4.8 (502)
  • Loan TypeFixed Rate (339) · Variable Rate (58) · Line of Credit (9)
  • Application Process
    4.9 (501)
  • Timeliness
    4.9 (478)
  • Loan Term3.965 years (381)


Michelle

MichelleSydney, NSW

  • 9 reviews

Not fairly looked at

published

Initially I gave a good review and said I'd recommend society one, but now wish i could take it back. Seems if your debt isn't big enough after being conditionally approved and completing everything you get declined and a mark is left on your credit.



Transparency
Customer Service

extremely professional

published

customer service excellent, no hidden costs, rates could always be lower but that is life.The ease of application was brilliant and the efficient handling of my request was much appreciated.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Joy W.

Joy W.Greater Melbourne (Outer), VIC

Such an easy pleasant experience.

published

I applied for a loan to consolidate all my debts into 1. The thought of a lengthy process has been putting me off but I saw Society one advertised on the tv and after reading about them put an application in.I was blown away at how quick and easy the entire process was and the credit rate was lower than the one I was already on. The assessor that called was friendly and knowledgeable and I am very happy with the outcome of my loan . Thankyou from one very satisfied client.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
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Wedding

WeddingSydney, NSW

Perfect company

published

Expedient and helpful I couldn’t be more pleased about how we were treated!! They worked perfectly for us and were so helpful. Payments were a breeze and always on time.



Transparency
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateAugust 2017
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Customer service was professional, helful and very friendly. I highly recommend Society One to my friends & relatives!

published

A Great Honor to have a business with Society One...Highly Satisfied a highly recommend a very fast service and efficient...the customer service was very friendly and professional and has been positive.

Transparency
Customer Service
Application Process
Timeliness
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The reviewer stated that an incentive was offered for this review


Loans

published

Always great to do business with.
Easy processes,
friendly staff,
Very competitive rates against the big banks,
Give it a try.
Can pay off your loan early without being penalized for it.
Will come back again.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
See all answers

Wick

WickPerth, WA

The Best

published

I am very happy with the service from Society One. It was only three days after initial contact that the money was in my bank.They were very professional, courteous and helpful.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
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Tony

TonyQueensland

Easy and fast outcome

published

The process of the application is super easy and the decision was made quickly! Great experience overall. The interest rate was competitive and allows me to quickly move on with our planned renovations.

Transparency
Customer Service
Application Process
Loan TypeVariable Rate
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AJ Baker

AJ BakerLaunceston, TAS

The service is always supportive and super friendly

published

Customer service is always helpful and they never let you down
The loan was set up just how it was explained
The rate is affordable and the loan came without any surprises

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateOctober 2022
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MargA

MargAGreater Melbourne (Metropolitan), VIC

Hard to beat!

published

Looking for a personal loan? I highly recommend SocietyOne. It was so easy to apply and the service and low rate were great. My family had a fantastic trip to Japan with the help of SocietyOne.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Wow. Can't fault!!!

published

Application process was the easiest I've encountered. 24hr from start of application to money in bank. Interest rate is lower than my bank is offering. Very happy. Would highly recommend!!!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Kay Wilson

Kay WilsonGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Best option available

published

I went with Society One after wanting to consolidate cards. Banks etc were not attractive at all then stumbled across an ad for Society One. Since then have not looked back. Quick to set up. Great rates. Borrower has a lot of say in the process. Staff always friendly and helpful. Check them out if you are borrowing or consolidating.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Dee

DeePeel, WA

Easy, quick and low interest rate

published

All I can say is thank you Society One you made my loan application so stress free and I have a lower interest rate than my bank gave and I have been dealing with them for 30 years.
Keep up the good work

Transparency
Customer Service

Easiest loan application I've encountered

published

I was impressed with the communication from customer service receiving regular texts and emails advising of loan status. I had approval within one business day. After applying online on a Saturday I was informed of the loan being approved just after lunch on Monday. The fact that I am able to repay the loan early without penalties is also very attractive. I would recommend highly this company to anyone who is looking for a unsecured loan.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Lisa

LisaGreater Melbourne (Inner), VIC

Reliable, straightforward and exceptional customer service

published

My experience with SocietyOne has been positive. Competitive rates and exceptional customer service. No unexpected costs. I highly recommend SocietyOne and will definitely be using them in the future. Thanks

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
Matt

MattSouth East Queensland, QLD

Deceptive advertisement on low rates

published

SocietyOne personal loan advertised interest rates from 7.5%. But once you’ve gone through the ‘obtain a free quote’ process the rates they offered go from 15.3% (much higher than my bank)

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
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Ayam Kayam

Ayam KayamSouth East Queensland, QLD

The Sensible Option

published

Apart from the simplicity of the application process, an additional aspect of borrowing from Society One is the chance to pay off your loan early without being penalised for it. Yes, you pick a timeframe within which you intend to complete repayments, but if you want to hasten the process, you aren't slapped with an additional fee. This was an important consideration for me because I am using these funds for tertiary studies. There's also a common-sense approach when they are assessing your application. For example, there was no need to get another letter from my bank confirming I was making regular deposits when it was already recorded right there on my payslips.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

Gavin

GavinSydney, NSW

Society One takes me to a level in life that I have been wishing for!

published

The support team at SocietyOne were so friendly, informative and very understanding.
No hidden agendas or surprises to worry about. The associated costs with the loan I required are more than acceptable and competitive, absolutely brushing aside any competitors.
Thanks so much SocietyOne for pulling me out of the rabbit hole I was floating in!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
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Pono

PonoQueensland

Perfect

published

Customer service was very informative, professional, helpful and very friendly.
No hidden cost, no issues, kept me informed via email right through the process.
Highly satisfied, highly recommend. Very fast and efficient. Thank you.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
See all answers

Matto

MattoIllawarra, NSW

  • 3 reviews

Great Help. Very Professional.

published

This company was great to deal with. The lady was very professional but came across as caring. You weren't just another number. She answered any questions I had and asked me only what she thought would be beneficial to me. Very helpful lady.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Questions & Answers

Kristie

Kristieasked

Is it standard that you contact the bank in behalf of the borrower for their bank statements?

No answers

Cheryl H.

Cheryl H.asked

Can you apply if your a pensioner

No answers

Leanne

Leanneasked

Who can apply

1 answer
Gavin
Gavin

Use this link, this should help you out.
https://www.societyone.com.au/personal-loans?ds_rl=1250958&gclid=EAIaIQobChMIqsCWp6bD5wIVAiUrCh2YJAHSEAAYASAAEgIUJvD_BwE&gclsrc=aw.ds


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