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Reviews

4.7

166 reviews
5
(151)
4
(4)
3
(1)
2
(1)
1
(9)
  • Transparency
    4.7 (148)
  • Customer Service
    4.8 (153)
  • Loan TypeFixed Rate (110) · Variable Rate (13) · Line of Credit (4)
  • Application Process
    4.9 (153)
  • Timeliness
    4.8 (145)
  • Loan Term4.142 years (123)
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Gavin

GavinSydney, NSW

Society One takes me to a level in life that I have been wishing for!

published

The support team at SocietyOne were so friendly, informative and very understanding.
No hidden agendas or surprises to worry about. The associated costs with the loan I required are more than acceptable and competitive, absolutely brushing aside any competitors.
Thanks so much SocietyOne for pulling me out of the rabbit hole I was floating in!



Pono

PonoQueensland

Perfect

published

Customer service was very informative, professional, helpful and very friendly.
No hidden cost, no issues, kept me informed via email right through the process.
Highly satisfied, highly recommend. Very fast and efficient. Thank you.

Matto

MattoIllawarra, NSW

  • 3 reviews

Great Help. Very Professional.

published

This company was great to deal with. The lady was very professional but came across as caring. You weren't just another number. She answered any questions I had and asked me only what she thought would be beneficial to me. Very helpful lady.

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Shanwah

ShanwahSouth East Queensland, QLD

Very happy, no more juggling $.

published

Thanks Society One for your prompt service. Less than 48 hours for approval with no hidden costs, my intrerest rate has been slashed by more than 50 percent with a very easy repayment plan.
AMAZING SERVICE love it...



Simple process and quick response

published

Was very impressed in how simple the process was to apply for a loan and quickly I got a response and subsequent processing of funds. The customer service was great ensuring the desired result. Thank-you

Lilly

LillyNew South Wales

Society one was excellent

published

I applied for a loan with society one the whole process was so easy & fast they were also so friendly & helpful on the phone. I would highly recommend them to anyone. They even replied to emails straight away.

Aaron

AaronSouth East Queensland, QLD

Great company and a great team

published

A great team that achieved the result that I wanted. Everything was explained upfront and am quite happy with the desired outcome. Their customer service was great and am happy with the desired rate.

Samantha

SamanthaGreater Melbourne (Metropolitan), VIC

Fantastic!

published

I applied for my SocietyOne loan online. I found the web page easy to use and my loan was approved practically straight away. Within 48 hours a confirmation e-mail came through with all documentation and payment scheduling. All queries answered promptly!
I have not experienced any extra/hidden costs as everything was explained very clearly when reading the Terms and Conditions and very happy with the interest rate.
I would definitely recommend this service to my family and friends.

Anne

AnneSouth East Queensland, QLD

Stress Free Application

published

The online application is absolutely so easy and not complicated. The communication from start to finish was brilliant and the very best of all I got a fantastic interest rate. I will be recommending to anyone who requires a loan.

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San

SanWestern Australia

  • 2 reviews

Life saver

published

Fantastic knowing exactly what payments are and outstanding balance whole way through loan period . Staff were always so helpful and knowledgeable. Have recommended Society one to friends and family .
They are our first company we go to when looking at loan no one else has beaten their rates .

Bryan W.

Bryan W.South East Queensland, QLD

No hassle small loan "five stars"

published

We needed a small loan and heard that Society one was good. We were blown away by how fast, friendly,and easy it was. The money was in our bank within 2 working days. Highly recommend them.

Kez

KezMetropolitan Adelaide, SA

  • 2 reviews

Quick, easy and no fuss

published

This is the quickest, easiest and no fuss online applications out there. The customer service team were friendly and satisfied any concerns I had. The interest rate is great too!

Hayley G

Hayley GQueensland

Simplified Borrowing Process!

published

The online loan application was a breeze. Loan Terms & Conditions easy to decipher & understand. I was offered a lower interest rate than the big 4 banks. The whole process was simple & stress free & only took 24hrs including receiving the Funds!

Laura

LauraSouth East Queensland, QLD

Thank you SocietyOne!

published

SocietyOne has been so efficient, professional and friendly in approving our loan. The interest rate is very competitive and to know we will be better off financially is wonderful! Thank you!

Rhondac

Rhondac

  • 2 reviews

So smooth

published

On line application quick and easy to apply
Excellent customer service with a quick response
Well informed information provide
So happy with with this company and service
I chose right

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Michael

MichaelSydney, NSW

  • 2 reviews

Great company, easy process

published

Such an easy process to apply, and approval was very quick. Great online portal with lots of information and statistics that enable you to understand your position at any point in time

Colin Rogers

Colin RogersCentral Queensland, QLD

Awesome service

published

Awesome service great to deal great customer service no extra cost with getting loan I would and do recommend society one to any one looking for a loan and i am very satisfied with the service

John S

John SGreater Melbourne (Metropolitan), VIC

Couldn't believe how easy this was

published

Ive been involved withvariius banks over many years. My recent experience with Society One is by far the simplest application I've ever made. Absolutely no ridiculous and prying questions...just the factsand I believe a recognition of the difficulty these days of juggling finances.End result is Inow have a clear timetable tovleardebt at very decent interest rates. Thank you Society One
John S

Great Customer Service and Rates

published

Online application was easy and fast.Customer service agent rang me the next day to discuss some things and my loan was approved within 24 hours of starting the process.Highly recommend them.

It’s great and so easy

published

Excellent rates for loans, no extra costs and great service, I found it easy to apply and understand the loan process. Very friendly and efficient service whether by phone or email.

Page 3 of 9
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Questions & Answers

Lynda

Lyndaasked

Borrowers

I applied for a loan which took longer because of delay with uploading bank statement.. kept receiving generated emails requesting that I needed to do this still.. haven’t heard anything back since and very disappointing

2 answers
Prof.
Prof.

Hi Lynda,
I would like to advise you that beware of the contract, they changed condition and interest rate just before the released loan, in this case, you may have pressure to sign the contract. Never sign the contract until you see the contract and get advice properly. Read contract line by line, word by word. Also look for other options.

Lynda
Lynda

Thank you

Kristie

Kristieasked

Borrowers

Is it standard that you contact the bank in behalf of the borrower for their bank statements?

1 answer
SocietyOne
Ash K.SocietyOne

Hi Kristie, thank you for your question!

We recommend all applicants use the bankstatements.com portal to submit their bank statements to us electronically using the Ilion-backed portal. When you enter your details, the bank receives a notification to send us your statements.

If you choose to send your statements to us manually, you will have to email them in PDF format. We will not contact the bank directly on your behalf.

If you have any further queries, please email [email protected].

Kind regards, Ash @ SocietyOne.

Sandie75

Sandie75asked

Borrowers

Can a pensioner get a loan?

1 answer
SocietyOne
Ash K.SocietyOne

Hi Sandie75, thank you for your question.
It is a requirement that all applicants with us be earning a minimum of $30,000.00 a year in taxable income.
Therefore, if the pension is your primary source of income, we would not be able to assist you with a loan.
If you have any questions, please email [email protected]. We apologise for any inconvenience.
Kind regards, Ash @ SocietyOne

Get an answer from our members and SocietyOne representatives

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