We have the system now installed for 12 years and had it serviced at the recommended intervalls. We recently had our fuse jump out and I had to get up on the roof to see what it was as it was related to the booster. When i opened the plastic side, all I could see was corroded material which was leaking water and therefore made the fuse jump out. We contacted the solahart technician and he said that they serviced it every year, however because it was a cheaper model at the time that that kind of 'wear' was normal. They offered me to replace the unit with another one for $3997. You are kidding. My advice "Stay away from them".
The rebatte at the time
Corrosion even when serviced, customer service, professionalism,

Paid almost double the average price for a Solahart system thinking "you get what you pay for", how wrong was I, here I am looking at my second Christmas in three years with no hot water, now been fobbed off three times this time. Think I might start legal proceedings against them as it's still under warrenty and I've had enough. Solahart Midland, W.A. you suck, buyer beware.
Hot water when it works
bad warranty service, breaks down on an annual basis.

After sales service is non existent. Beware all those Canberrans installing them before Christmas! Two weeks ago we came back from 3 weeks holiday to no pressure in the hot water and are having great difficulty getting anyone to call back after 8 phone calls. A man did come out last weekend but did not know what was wrong and it still is not fixed. The heater was working very well until now.
Very efficient until now.
No pressure in hot water after 3 weeks holiday. After sales service non existent.

These guys claim to have 59 approximate years experience building these things and I thought things from China didn't work, but the fact that these guys can't get a solar hot water system to work after 50 odd years does not auger well for their technical skills,especially under our Queensland sun. I have cleaned the panels to no avail.
Free hot water
got less effective from day one and now rely on booster 24/7

You have to go thru Rheems for service. Their monopoly attitude will give you grief when warrantee's over. whatever you saved on your bill,you will put it back on to service and repair cost. Because their solar system parts aren't widely available, you won't have any other choice than contact them. And it will more likely to go off or require service every 12 months.

* Poor customer service thru out call centre to technition.
* Generate not enough hot water
* Some parts only last 12 months(according to their very "unfriendly" tech). so it won't save you money after all.

I have never been so disappointed in anything, not hot enough, not enought hot water, cold by evening, you need twice the capacity of your old tank - but Solarhart don't tell you that. Wintertime you need a booster, but they don't tell you that either. Save yourself the stress, just don't do it. So disappointing, aweful system, saving money - what a joke, it costs you more if you actually want hot water.

No .......********* hot water!!!!!!!

if i had my time over again i would not by a solarhart hot water system again
terrible service and rude customer service
no water tank beside the house
low presure poor service

had my solahart for 27 years and never hd any trouble with it. we changed the anode a number of times, which as recommended mad the full system last a long time. I have bought a new solahart, and the service i received was second to none!! well done solahart!!
cheap running costs, hardly ever boosted it. Peace of mind!!

My husband and I have decided to install a Solarhart water heater instead of using gas water heater for cost saving purpose.
It turns out that the Solahart really can save water during summer time but be prepare to pay a big bill during winter time as most of the time you do not to use the electric booster to boost the hot water.
If you have a big household, my advice is do your research and whether is it really worth to install a solar water heater or gas water heater.
Save money during sunny day
costly

Generally happy with unit which has been installed since Nov 2009. We are saving approx up to $50-$55 per quarter. Off peak 1 usage was typically 900 - 1200kwh using elec hot water, with solar hot water, off peak usage reduced to 130 - 500 kwh. Cloudy/rainy days during winter can mean we run low on hot water during the evening, so we may have to switch to off peak 2. Apparently the system is rated at only 200l on the heater element alone, even though the whole system is 300l. During sunny days there is plenty of hot water.
Cheaper electricity bills.
Can run low on hot water in the evenings during cloudy/rainy days. May have to switch to off peak 2. Installing without rebates would make it very expensive.

Definitely worth having, the savings far out weigh what it cost us initially. I know a number or friends who now have this product as well who are really happy with it
Fantastic product that has lasted a long time. I have enjoyed the cost savings off the electricity bills. I bought mine because my parents had their's for over 25 years.

further to my review posted on 13th July 2009. I have received my first electricity bill after insatlling the solahart 302L. I have a saving of $33.82 for the quarter. I used to have an all electric system using 331kWh per quarter. Now I have used 46.5kWh this quarter with the solahart 302L. I have had the booster on all the time (no need to though) and run on off peak 2.
cheap to run

Generally happy but we may look at other brands when we need to replace this one on advice of our plumber.He seems to think that the price of new units outstrips Sola-Harts reputation
Had a 300l system installed around 12 years now. Last year had leaking valves replaced- cost $600ish. Our system faces dead north and with only 2 users runs far too hot in summer so we cover the RHS collector with shade cloth in warm months(Perth,W.A.).One of the co-developers of the system installed it and told us to do this(prolongs system life he added), although a S/H tech seemed a bit evasive on this subject even when pushed about it???
They are a costly item, but we have recovered costs I suppose.