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Reviews

4.3

1,011 reviews
5
(671)
4
(196)
3
(19)
2
(10)
1
(115)
  • Value for Money
    4.6 (651)
  • Product Quality
    4.4 (618)
  • Return Claim MadeYes (19) · No (565)
  • Customer Service
    4.3 (662)
  • Warranty Claim MadeYes (18) · No (569)
  • Purchase Price$2,968.30 (336)
  • Installation
    4.5 (582)
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Rajiv

RajivSydney, NSW

No issues whatsoever, all good!!

published

Ross helped me get this killer deal on a 6.6 KW system, within 2 days of booking the guys were on my roof, installed it within 5 hours and done. No issues whatsoever, all good nothing to complain. i would happily recommend Ross and Solar power nation to people in Sydney.



Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased JA Solar
System Size6.6 KW
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1 comment
Solar Power Nation
Simran R.Solar Power Nation
  • Verified customer

Happy customer

published

It all went very easy and no hassle. I would recommend this company to my friends. They were easy to talk to on the phone and the installers were very good to deal with

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Review collected in partnership with Solar Power Nation

Mark

MarkPeel, WA

Great job and nice service!

published

It was very easy dealing with Solar Nation. It did take a little longer for installation than expected but worth the wait.
Nice helpful people installing the product. Very tidy job. Cheers

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Not sure
System Size6.6 KW
Purchase Price$2,600.00
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1 comment
Solar Power Nation
Simran R.Solar Power Nation
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Happy Customer

published

We are very happy with Solar Power Nation. Ross and Shaun answered all the questions and concerns that we have. The process from start to finish was very quick. It only took 3 days from signing up to the actual installation. We will definitely recommend Solar Power Nation.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation
Gary P.

Gary P.Metropolitan Adelaide, SA

Solar panel installation

published

Very happy with the company. I asked a lot of questions and they answered everything and provided me what i wanted. Very easy to deal with company and i would definately reccomend others to use them

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Risen rsm120-6-325m-340m
System Size6.6 KW
Purchase Price$2,799.00
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1 comment
Solar Power Nation
Simran R.Solar Power Nation
nosaj

nosajHunter Region, NSW

  • 5 reviews
  • Verified customer

Be prepared to WAIT,WAIT,WAIT...4months

published

Enter at own risk. I Was told 4 week install... it went in 4 days ago, after 4 MONTHS! This was ONLY after contacting fair trading to assist..
Constantly lied to about install Date. The WORST customer service.
Lied to about where the inverter can/can’t go Being told it is illegal in cannot go in the garage.. EVERYONE I know has it in the garage. so It has ended up being out in the open just because it was easier. seriously, it is less than 1.5m on the same wall to be inside the garage.
Rubbish left everywhere Including empty cans, bits of steel framing, electrical components etc etc. AND filled our rubbish bins.
Equipment seems ok so far but early days. Only up side is it’s cheap.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased New energy co.
System Size6.6 KW
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2 comments
Solar Power Nation
Simran R.Solar Power Nation
nosaj
nosaj

No problems, and who should I address this to? What do you expect to “find” when you look into it? Happy to send it in but to whom and for what?

Review collected in partnership with Solar Power Nation

Sargon B.

Sargon B.Sydney, NSW

It is so good beyond description

published

Instillation took about 5 hours, very fast, I had no issue what so ever, work was neat, efficient, paperwork was processed by solar power nation no burden on me, I highly recommend this company, beside i believe it was the most affordable in the market.
Harry Guru, was excellent service provider and coordinator, we thank him.

Customer Service
Value for Money
Product Quality
Installation
Warranty Claim MadeNo
System Size6.6 KW
Purchase Price$2,450.00
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation
Daniel dillon

Daniel dillonSouth East Queensland, QLD

  • 2 reviews

Fast and effective

published

This is the second system I have had installed, one on each property I have purchased. Mandy Singh has helped me with getting each system sorted. The contractors that are used are polite, efficient and effective with their work. I will be using them to get another system in the future for sure.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase Price$2,899.00
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation
robd

robdIllawarra, NSW

No call back, no installation - but they take your money fast

published

I signed up and was told it would be 6 weeks to install. weeks ion - Still nothing. Many others have the same experience. I continue to ask - I get told someone will call you back. Still nothing.
It seems many other customers have experienced the same. No doubt they will use the COVID19 excuse but I ordered well before the lockdown started

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation
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Michael

MichaelHunter Region, NSW

  • 4 reviews

Installation happened quickly. The boys were professional and they did the job great. Few tiles broken but I had spares.

published

It was tough but the boys knew exactly what they were doing. 22 Panels and all wiring in couple of hours. So far no issues with company. They keep up their communication

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase Price$3,000.00
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation
Bruiser

BruiserHunter Region, NSW

  • 3 reviews
  • Verified customer

19 Pangela St Buttaba. 22 Panels Installed

published

Panel installation. very easy.
The team that did my installation were super efficient and did not stop.
Only took about 2.5 hours to 3.5 hours to install 22 panels.
No mess left around. Would recommend solar power nation to anyone.
Bruce Donaldson

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase Price$2,600.00
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Review collected in partnership with Solar Power Nation

Pretty good. Took a while but got there. Can’t help the corona virus

published

I got home and they were up. Can’t ask for better than that. Corona virus slowed them but all good otherwise. Not quite as much contact as I would like

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Et
System Size5.5 KW
Purchase Price$4,200.00
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1 comment
Solar Power Nation
Simran R.Solar Power Nation
Arshadw

ArshadwSouth East Queensland, QLD

  • Verified customer

Excellent Service

published

Friendly service with excellent work done. Will recommend them to anybody looking for solar panel installation. Reasonable price with professional work from start to end.
Glad chosen them for my solar panel installation.

Return Claim MadeNo
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Review collected in partnership with Solar Power Nation

  • Verified customer

Good Customer Service

published

Excellent service and great value .
Panel Installation workers and electrician are very professional .
Office staff offered exceptional customer service .
Start to end process was very smooth and short ( only took 1 week ).

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase Price$2,800.00
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Review collected in partnership with Solar Power Nation

The reviewer stated that an incentive was offered for this review

  • Verified customer

Great value and service

published

Really happy with the service I received throughout. Even though my install was delayed after the panels went up by having to upgrade my switchboard, they were nothing but helpful even in these uncertain times. Solar Power Nation even organised this side of the process. The installers, both electricians and office staff offered exceptional customer service. Price wise I have been told that the equipment provided is very good quality and apparently the price can't be beat. Thank you - so glad I listened to one of my work colleagues who recommended your company.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Growatt
System Size6.6 KW
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Review collected in partnership with Solar Power Nation

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Guy L.

Guy L.Sydney, NSW

  • 2 reviews

Good customer service

published

Installation workers were friendly and installed the panels without issues. Customer service was patient with us and helpful. (Especially Simran) Would've appreciated an official welcome pack, but they were very helpful over the phone once I called them. Thanks Solar Power Nation.

1 comment
Solar Power Nation
Simran R.Solar Power Nation
Roni L.

Roni L.Sydney, NSW

  • 3 reviews
  • Verified customer

Excellent service

published

One of the best decisions made to go ahead with Solar Power Nation. Start to end process was smooth, very professional. The team installing panels were highly skilled and completed in a very timely manner.Enjoying the savings now. Highly recommended.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation

Review collected in partnership with Solar Power Nation

They have Dissapeared!!!

published

I have been waiting for my installation for weeks. I have tried to contact these people on many occasions with no response whatsoever. They also have my deposit. My next step is to go to the regulator and the media. If you don't believe me try to contact them yourself as an existing customer.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
3 comments
Solar Power Nation
Simran R.Solar Power Nation
Kevin
Kevin

This is not good enough. My invoice is 031710253. I have sent several emails and made numerous calls.

Solar Power Nation
Simran R.Solar Power Nation

Dear Kevin,

Thank you for providing the details, we'll get back to you shortly.

Took time (2 -3 months) before the Installers arrived, Installation appears good at this point of time (still early).

published

Like I said Installers were confident and appears they have done a professional job, but its early to give the due CREDIT. No talk of Warranty Card or eSolar WiFi-D !

System Size6.6 KW
Purchase Price$2,999.00
1 comment
Solar Power Nation
Simran R.Solar Power Nation
Chuah B.

Chuah B.Sydney, NSW

Very happy with the system and installation team

published

The solar system perform as expected. Installation team is professional and completed the work within the promised time frame. The installation team led by Simon is open to input and done the installation based on the feedback given. Very well done indeed.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Longi
System Size5 KW
See all answers
1 comment
Solar Power Nation
Simran R.Solar Power Nation
Page 1 of 51

Questions & Answers

Udugama

Udugamaasked

I am waiting for my referral $100/- gift card since June 2022. Have called numerous times along with emails.
What's the hold up ?

1 answer
Solar Power Nation
Simran R.Solar Power Nation

Dear Customer,

Kindly email me at [email protected] with the details of the person you had referred along with your bank account details and I'll get your referral bonus transferred.

Regards,
SPN Online.

nagem1982

nagem1982asked

How come I cant get some one to do the connection from the inverter to the meter box after 4 weeks of being put on roof my father and neighbour are waiting as well had 2 dates but a no show invoice number is098267682

4 answers
Solar Power Nation
Simran R.Solar Power Nation

Dear Customer,

We are not able to locate you from your invoice number, Kindly provide your quotation number so that we could help you to sort the matter, or send in your contact details via email at [email protected] .

Regards,
SPN online

nagem1982
nagem1982

Customer name is russell muldoon

Solar Power Nation
Simran R.Solar Power Nation

Dear Russell,

The matter has been resolved with your father.
We have arranged a call back for you tomorrow in the morning as per your convenience.

Regards,
SPN Online.

Trac

Tracasked

Hi
I had deposited for my system since 13th September 2022. I still dont have it install yet. Your sale reps always promised but it not happen.
I tried to call in Wetherill park office today 3 difference numbers but no phone answer (now it 930)
Are you still operating?
Regards
Trac

14 answers
Solar Power Nation
Simran R.Solar Power Nation

Hi Trac, If you can please, give me your name on the invoice and invoice number, then I will be able to look it up for you.

Trac
Trac

Name trac quang ha
Invoice inv 09137489
Invoice dated 13 September 19

Trac
Trac

I still have another promised.
I have another 2 houses need solar. Ken and Garry was highly recommended here. Are they work in Wetherill park office too. How do I contact them.
The person answer phone want me to deal with him only and the call was not pass on. But sorry I dont want to make same mistake twice. How can I contact ken or Garry.

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