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PaulSouth East Queensland, QLD
- Verified purchase
Amazing service and a great product
We chose the Spacetalk because it is a stand-alone watch-phone with a sim card that has parental control with tracking. At the time of purchase our son turned 10, and it has and still is perfect for our needs.
Spacetalk have also gone over and above with offering service. Our son got the Spacetalk (very) wet, so we sent it in for repairs. The process was very simple and within a week or so we were supplied with a refurbished watch - something that probably shouldn't have been covered under warranty. We later had trouble charging the refurbished...Read more
Spacetalk, and at not cost to us (under original warranty) we have now been supplied first with a fresh charger to test, then with a whole fresh Spacetalk. I would recommend Spacetalk to anyone who needs to keep an eye on their young loved ones while they run free. The Spacetalk does need charging each night, but stick to that and it's a fantastic device and the monthly subscription is well worth it. We use a $10/month Belong sim and have perfect coverage.
Purchased in August 2021 at spacetalkwatch.com for $349.00.
1 comment
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Tony
- 5 reviews
Pefect gift
Love this product soo good can recommend to anyone its just so amazing
It's just so satisfying to use the best thing I've ever bought for a long time cheers
Purchased in January 2021 for $100.00.
1 comment
SpacetalkSpacetalk
Hi Tony,
Thanks for sharing your positive review! We really appreciate your support and feedback!... Read more
If there is anything else we can help with please do not hesitate to send us an email at [email protected] or call 1300 087 423. - Sam
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Fantastic product and awesome customer service
My 7-year-old son loves his spacetalk and so do I. The signal is great and when I had trouble the service team were friendly and helpful and far exceeded expectations.
Purchased in March 2021 for $299.00.
1 comment
SpacetalkSpacetalk
Hi Annabel,
Thanks for taking the time to leave us a review, we really appreciate it! I'm glad to hear the Support Team were able to assist you. If we can provide any further assistance please let us... Read more
know via email [email protected] or phone 1300 087 423.Similar opinion? Write a review on ieatwords.com.au!
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EizabethCanberra 2600, ACT
- 8 reviews
Great product and fantastic customer service!
I made the mistake and purchased a secondhand Spacewatch from eBay. It arrived not working correctly as it was switching itself off despite being fully charged. Even though the watch was out of warranty I contacted their customer service hoping for help and help is what I received! They agreed for me to return the watch and they would investigate the problem. They replaced the battery and cracked housing and it has been working great ever since and my daughter is soooo happy with her watch.
We bought this watch to help with her separation anx...Read more
Purchased in January 2021.
1 comment
SpacetalkSpacetalk
Hi Elizabeth,
Thanks for sharing your positive review! We really appreciate your support, and we are glad you had a positive experience with our team! ... Read more
If there is anything else we can help with please do not hesitate to send us an email at [email protected] or call 1300 087 423. - ElkeSimilar opinion? Write a review on ieatwords.com.au!
TheoMetropolitan Adelaide, SA
Absolute life saver
Really love this watch! very easy to set it up. The customer service team was really easy to deal with. The kids love them and the product is very parent friendly. Tracking is accurate and calls and texts are fully functional. I have purchased a few other watches that I had continual problems with. The SpaceTalk is a awesome product
Purchased in December 2021 at JB Hi-Fi.
1 comment
SpacetalkSpacetalk
Hi Theo,
Thanks so much for leaving a positive review for the watch! We value our customers' experiences so it's great to hear that you are happy with the watch. ... Read more
If there is anything we can help with, our support team is available on 1300 087 423 or by email at [email protected] -ElkeSimilar opinion? Write a review on ieatwords.com.au!
Timo.Metropolitan Adelaide, SA
A feeling of calm and confidence
We bought this communication and tracking device for our 8 year old daughter. She loves it and it gives parents control over who communicates with our kid.
She is safe and we are calm.
Purchased in March 2021 for $299.00.
1 comment
SpacetalkSpacetalk
Hi Timo,
Thanks for taking the time to leave us a positive review! We are glad to hear that the watch has helped with communication between you and your daughter.... Read more
If there is anything we can assist with please let us know by calling 1300 087 423 or emailing [email protected] -ElkeSimilar opinion? Write a review on ieatwords.com.au!
Perfect device for my daughter
We purchased a Spacetalk for my daughter just before Christmas. It's one of the best investments I've made recently. It has helped to give me piece of mind being able to get in contact with her at all times but has also reduced the pressure to give in and get her an iPhone. I have already recommended to a number of other mums at school!
Purchased in December 2021 for $299.00.
1 comment
SpacetalkSpacetalk
Hi Ruby,
Thank you for taking the time to leave us a review, we appreciate the support! It's great to hear that the watch is giving you some peace of mind.... Read more
Please don't hesitate to get in touch with our team on 1300 087 423 if you have any questions in the future. - SamSimilar opinion? Write a review on ieatwords.com.au!
Jan C.South East Queensland, QLD
BEST 1st WATCH for under 11 years
It's a wonderful 1st WATCH. Bought this for my daughter at 10 yrs after researching for 12 months, and a bad experience with another brand. Great total package, easy to use watch, battery life and easy charge, good SUPPORT, and local well known stockist, JB HiFi Stock it, and good price. Hey kids don't look after things that is a given. Has Messaging, Calling, Steps, Stopwatch, GPS Tracking for parent, Emergency contacts and more. Yes tricky to set up, but that is a once off once done. Read the instructions fully, and follow them. Cal...Read more
l Support if you need. Allows kids to have a mobile/watch where the parent controls contacts and mob activation times (mobile asleep during school mode/times), and has a good enough GPS tracking system to find lost watch and know where child is. Battery will last the day, if not over used with calls, and parent can leave GPS on low battery mode (only use 5 min option when searching for watch or child via App.. Parent controls via App from parent mobile -"All My Tribe" contacts easily copy across from parents mobile (synch each chosen contact across) and emergency contacts work fantastic, Beyond carrier at $10 p/month is cheap, $5.99 for p/month for App is cheap considering the control it gives parents with child's 1st mobile experience. Only watch I could find that really did this well. And sets this watch apart from its competitors. Kids will outgrow this at about 12 years, where they want the freedom, more battery life, longer mob calls, and safari and siri etc on the mobile. But Spacetalk is great for mid primary age, teaching kids to look after their watch, charge each night, and get used to have some self control and taking care of this sort of technology as well as communicating well via a smart watch. And parents controlling contacts and times. Look no further if you have ratbag mid primary age kids. SPACETALK need to get out and sell the features that set this watch apart from all others. And the App upgrades constantly, and I believe the messaging has just been upgraded to keyboard typing, it was old style before. My daughter lost this watch/mob a few months back, so we will now upgrade to a full iphone she is now 12 years old. GPS is showing last position in my kitchen, but it is now flat so that is all we are going to know now, but we have the feeling she put it in the bin. But I totally commend this watch, and App and the Support for it. I want to buy it again for my other small children in a year or so when they are old enough to appreciate this device. SPACETALK need to get some good reviews out there as its features are AMAZING, it is not waterproof but nor are most mobile phones, and kids need to learn this lesson, cheaper to replace this piece of hardware. J CassiePurchased in August 2021 at JB Hi-Fi Retail Stores.
1 comment
SpacetalkSpacetalk
Hi Jan,
Thank you so much for sharing your experience with us! We really appreciate the positive review and kind words. I'm glad to hear the watch helped you and your daughter! Thanks also for shari... Read more
ng how you used the many different features of the watch to suit your situation.Similar opinion? Write a review on ieatwords.com.au!
Nathan North-West & West coast, TAS
The perfect children’s smart watch!
Spacetalk, has given my daughter freedom and myself piece of mind. It’s simplistic design and functions make it incredibly easy to navigate. It doesn’t have an internet explorer which makes it the perfect accessory, you don’t have to worry about what they’re up to, it is a watch that you can make calls on, message, count steps and set weekly and daily goals with a ‘star reward’ system. The entire phones abilities are governed by an app on my phone, I physically have to preload contacts, so I know who she is calling and it automatically bars for...Read more
eign numbers and notifies me through the app, it has a gps tracker so I know where she is, which makes me feel safe and builds her confidence, she learns that I trust her, and if she gets into strife it has an SOS button which sounds an alarm on the phone and automatically calls all emergency contacts that I have preset, in short this is the best investment I have ever made, I cannot recommend it enough and it’s an Australian company!!!Purchased in December 2021 at Spacetalk for $199.00.
1 comment
SpacetalkSpacetalk
Hi Nathan,
Thank you for taking the time to leave us a review, we appreciate the support and are glad to hear that you love the features of SPACETALK. ... Read more
If our team can assist with anything in the future please don't hesitate to contact us on 1300 087 423. AdrianSimilar opinion? Write a review on ieatwords.com.au!
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Rob GlasgowPerth, WA
A fantastic watch that has made for a far less stressful life!
Got this watch for my boy after I split up with my wife and I can't recommend it enough. Being able to know where he is and get notified when he leaves a 'safe zone' that I can setup is endlessly helpful.
My son is a big lacrosse player and so with the Spacetalk he can send me a message for when to pick him up.
It's been harder for me to keep on eye on him as of late, but now that he has one of these watches I can have a bit more peace of mind.
Purchased in October 2021 at SPACETALK for $349.00.
1 comment
SpacetalkSpacetalk
Hi Rob,
Thank you for taking the time to leave us a review, we appreciate the support. It's great to hear that the watch is giving you some peace of mind.... Read more
If our team can assist with anything in the future please don't hesitate to contact us on 1300 087 423. AdrianSimilar opinion? Write a review on ieatwords.com.au!
Yogita L.Sydney, NSW
Waste of Money- only lasted two months!
I bought this watch for my son as a christmas present . He is 10 years of age, and he loved it. He wore it in the pool and the watch had water damage, which is not repairable. $329 down the drain. Why would design a watch, which is not waterproof for kids..
Purchased in December 2021 for $329.00.
1 comment
SpacetalkSpacetalk
Hi Yogita,
We appreciate your feedback and are sorry to hear you feel this way.... Read more
After rigorous testing by SPACETALK in conjunction with our manufacturer, we proudly advertise our device as being ‘Water Resistant’ to an IP54 rating. An IP54 rating provides for protection from dust, rain, splash and sweat. Our device is not ‘Waterproof’ and we advise our customers that the device should not be used outside of the IP54 specifications. From our ongoing experience with the SPACETALK product, use of the device within its specifications does not cause damage to the device as is evident in this case. Our technicians do try and recover devices however due to the nature of liquid damage this isn't always possible. If you ever require any further assistance in the future, please don't hesitate to contact us on 1300 087 423. AdrianSimilar opinion? Write a review on ieatwords.com.au!
Puro P.Metropolitan Adelaide, SA
What a fantastic product
I'm a father in a co-parenting relationship, that first call I was able to get from son during my off week was simply amazing. To be able to give my kids a safe device to call me whenever they want to is worth its weight in gold.
Purchased in December 2021 at Officeworks Physical store for $299.00.
1 comment
SpacetalkSpacetalk
Hi Puro,
Thank you for taking the time to leave a review about your experience with SPACETALK! We really do appreciate this. It's great to hear that your kids can contact you whenever they want! ... Read more
If our team can assist with anything in the future please don't hesitate to contact us on 1300 087 423. AdrianSimilar opinion? Write a review on ieatwords.com.au!
AsmirGreater Melbourne (Outer), VIC
- 3 reviews
Exploiting Buyers
Bought just last night .total disappointment.This product doesn't mention anywhere that all the feature will only work on the monthly fee of $5.99 to be able to stay connected with your kid.Totally deceived by their marketing gimmick and i wish i can return the product immediately as running cost is quilte a lot compare to what it offers....
Purchased in February 2021 at JB Hi-Fi Retail Stores for $319.00.
1 comment
SpacetalkSpacetalk
Hi Asmir,
We appreciate your feedback and are sorry to hear you feel this way.... Read more
Our website and packaging advises that SPACETALK requires a SIM card plan and AllMyTribe in-app subscription that allows you to connect up to 2 watches for AUD$5.99/month, or up to 5 watches for AUD$8.99/month. The subscription fee helps cover the costs of housing all our data in Australia using enterprise-grade servers and top-level hosting services. This guarantees that your data is safe and not for sale. It also helps us to provide the most accurate location updates by Google's premium geolocation services, which incurs a significant cost to our company. Additionally Our SPACETALK is constantly evolving with new features being actively developed by our own engineers here in Australia. All our updates are included with no further cost outlay to our customers. If you ever require any further assistance please don't hesitate to contact our support team on 1300 087 423 or via email at [email protected] AdrianSimilar opinion? Write a review on ieatwords.com.au!
NickyPerth, WA
- 3 reviews
Best Investment Ever
This watch has given my son independence to be able to ride his bike to school and to friends houses to play. It keeps him in touch with other family members. School mode is great, as I can still send a message if need be, but wont interrupt the class. Even better when the watch was updated with the keyboard option. We have had this watch repaired a few times due to my sons actions. The customer service team have been so easy and helpful, on each phone call or email. We had the whole surround of the watch replaced a few weeks a go, it too 1 week for us to post, repair and sent back.. Fantastic & very reasonable cost. Paying a $10 sim & $5.99 tracking fee is so well worth it. I would and do recommend this product to everyone.
Purchased in November 2021 at JB Hi-Fi Retail Stores for $347.00.
1 comment
SpacetalkSpacetalk
Hi Nicky,
Thank you for taking the time to leave a review about your experience with SPACETALK! I'm really glad to hear that SPACETALK has been able to give your son some independence.... Read more
If our team can assist with anything else in the future please don't hesitate to get in touch with them again. - SamSimilar opinion? Write a review on ieatwords.com.au!
Jen SSouth East Queensland, QLD
- 2 reviews
Absolute Rubbish
We won my daughters watch so didn't buy it from the shop which we thought was great, however we then found out that we needed to by a sim and the pay a monthly fee of $5.99 to be able to stay connected to her. This was something we were not planing for as we didn't think it was necessary for her to have a phone (or watch) at the age of 8. She had the watch for 5 months (only wearing it to school and home again - then putting it on charge). About 2 weeks ago we tried to turn it on and nothing happened. We contacted the company and sent the w...Read more
atch to them to look at. They phoned me last week to inform me that the watch was not viable to repair it. They then said that the watch had water damage inside. My daughter only wore the watch to and from school and I know that there was definitely no water damage. They told me that I could PAY $170 (thats a great discounted price, they said) for the next generation watch. I have asked for the report and pictures of this so called water damage. The report states that there is corrosion on the sim card holder (we took the Sim card out when we sent it back and it was like brand new). So for those who are thinking of buying a spacetalk for their children, just be prepared to pay an extra $170 in a few months for the "upgraded" watch. These watches are meant for kids. Even though I know my daughters watch had never been wet - these watches should be able to take some knocks and bumps and maybe be splashed etc etc etc as kids will be kids. It would be far far cheaper to buy a phone - if parents are concerned about tracking there kids there are loads if Apps that do that too. Never ever would I buy one of these. I can see that there are loads of other people on here with the same problem. Same answer to all.Purchased in September 2021.
1 comment
SpacetalkSpacetalk
Hi Jen,
We appreciate your feedback and are sorry to hear you feel this way.... Read more
After rigorous testing by SPACETALK in conjunction with our manufacturer, we proudly advertise our device as being ‘Water Resistant’ to an IP54 rating. An IP54 rating provides for protection from dust, rain, splash and sweat. Our device is not ‘Waterproof’ and we advise our customers that the device should not be used outside of the IP54 specifications. From our ongoing experience with the SPACETALK product, use of the device within its specifications does not cause damage to the device as is evident in this case We understand that being a children’s device, it may not always be possible to monitor the exposure to liquid the device experiences (in particular when the child wears the device to school), however we are only able to warrant and support the device when used to its manufacturer’s specifications. If you ever require any further assistance in the future, please don't hesitate to contact us on 1300 087 423.Similar opinion? Write a review on ieatwords.com.au!
Find out how Spacetalk compares to other Smart Watches / Fitness Trackers
Know better, choose better.
MadelineSouthwest, VIC
Peace of mind
My 7yo son has anxiety, the Spacetalk has given him and us such peace of mind. We can now drop him at school and he knows that before the bell goes he can message us if he needs to. It is easy to use and much better then others in the market, one of which we purchased and quickly returned. I would strongly recommend the Spacetalk.
Purchased in January 2021 at JB Hi-Fi for $349.00.
1 comment
SpacetalkSpacetalk
Hi Madeline,
Thank you for taking the time to share your experience with SPACETALK. I'm really glad to hear it has been able to give you and your son piece of mind with school drop off!... Read more
If you ever have any questions or queries in the future please don't hesitate to contact our team on 1300 087 423 or via email at [email protected]. - SamSimilar opinion? Write a review on ieatwords.com.au!
Sandi B.Metropolitan Adelaide, SA
- 3 reviews
Great idea, can get expensive
Purchased for my son for Xmas and very happy with watch. I love being able to contact him whenever I need. He also feels more confident when he is alone that he is able to call me and I can check his whereabouts with ease. He couldn’t take a phone to school so the Spacetalk was ideal. Can get expensive with monthly charges. I wish it was on a 4G network which would allow more choice with phone providers.
Purchased in December 2021 at Officeworks for $399.00.
1 comment
SpacetalkSpacetalk
Hi Sandi,
Thank you for your review. I'm glad to hear you are loving your SPACETALK and it has given your son some extra confidence!... Read more
If you have any questions or queries in the future please don't hesitate to contact our team on 1300 087 423 or via email at [email protected]. - SamSimilar opinion? Write a review on ieatwords.com.au!
Brought for my son with a disability.
Have had watch for less than a month and while I find it super helpful and great there is one huge downside and that’s the watch isn’t waterproof. Given its target is for the younger children this is a huge letdown. My son quickly jumped in the spa forgetting about his watch on his hand and immediately realised once in the spa, however watch is now rendered useless.
Purchased in January 2021 at Spark .
1 comment
SpacetalkSpacetalk
Hi Donna,
I'm really sorry to hear that your son's watch isn't working after being in the spa. Sometimes our technicians are able to recover liquid damaged devices. If you haven't already, I would r... Read more
ecommend contacting our support team to see if we can assist in any way. The contact number is 1300 087 423 or email [email protected].Similar opinion? Write a review on ieatwords.com.au!
PeevedSouth East Queensland, QLD
- 5 reviews
Great idea. Poorly executed.
Bought my daughter this watch so I could contact her if I was running late to pick her up from school.
She has worn it for 4 days now and the watch ran out of battery way before the end of the school day on each of those four days.
On the fifth day I left it on my bedside table fully charged and it dyed by 3pm again.
Have returned watch for a refund at JBHifi
Purchased in January 2021 at JB Hi-Fi Retail Stores for $299.00.
1 comment
SpacetalkSpacetalk
Hi,
Sorry to hear that you experienced this with your SPACETALK watch.... Read more
In cases where customers have had this experience, our support team are able to diagnose and rectify issues regarding battery life. We can also provide tips and tricks to optimise battery performance. If you ever require any further assistance in the future, please don't hesitate to contact us on 1300 087 423. Kind regards AdrianSimilar opinion? Write a review on ieatwords.com.au!
Calven C.Greater Melbourne (Inner), VIC
Very very useful for busy working parents like us
We bought a spacetalk for our 10yr old son for xmas and wanted him to wear it to school and when he is out riding the bike with friends so we can be in touch when needed. We are often stuck in traffic during school pickups and hence its an absolute blessing having this on his wrist so we can be in touch constantly. Recently the school said no smartwatches allowed for understandable reasons, but we spoke to the principal explaining the watch has “school mode” which we have setup to make sure our son does not call or text during the school hours and it was enough for the school to approve it. Very happy that someone has designed the watch keeping everything in mind. Thank you Spacetalk!!!
Purchased in December 2021 for $299.00.
1 comment
SpacetalkSpacetalk
Hi Calven,
Thank you for taking the time to share your experience with SPACETALK. We are glad to hear you were able to speak to your school and have SPACETALK approved.... Read more
If you have any questions please don't hesitate to contact us on 1300 087 423 or via email at [email protected]. Thanks again! SamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Melanie Wilsonasked
Hi, can someone please advise where I can buy replacement bands? My daughter is 8years old and she is a little build, so the watch looks huge and bulky on her little wrist. Thought maybe trying a thinner band might make it a little more comfortable for her to wear.
Kind Regards,
Mel
1 answer
SpacetalkSpacetalk
Hi Melanie,
Currently there is only one type of band available for the watch due to the unique design, however I can pass your suggestion on to our design and development team!
If we can help with anything please let us know by calling our support team on 1300 087 423 or email [email protected]
- Elke
Daisyasked
hi how long do I charge my watch for because it never says how long?
3 answers
We charge it over night each night for the whole night. If the battery runs out at other times then just charge it until it is 100pc. It seems to charge pretty quickly.
We also charge my daughters overnight so it is always 100% in the morning.
SpacetalkSpacetalk
Hi Daisy,
We do recommend charging your SPACETALK overnight so that it is at 100% in the morning and ready to go.
If you have any further questions please don't hesitate to contact our support team on 1300 087 423 or via email at [email protected]
- Sam
SpaceWalkerasked
Hi, is this normal for the spacetalk watch to heat up after charging? only had the watch for 4 days.
2 answers
SpacetalkSpacetalk
Hi there!
The watch emitting warmth may indicate it is having trouble completing a process and is working harder than normal. This can sometimes be due to the service provider used or the coverage in the area, but I would recommend contacting our support team on 1300 087 423 or email [email protected] so they can check on things for you.
-Elke
Yes i think so. but if you have any problems they will replace it under warranty.
Prices
- SPACETALK Screen Protector (2 Pack)$8.00
- Kids Watch with Phone and GPS (Teal)$299.00
- Kids Watch with Phone and GPS (Pink)$299.00
- SPACETALK Kids Smartwatch with Phone and GPS (Pink)$299.00
- SPACETALK Kids Smartwatch with Phone and GPS (Teal)$299.00
- SPACETALK Kids Smartwatch with Phone and GPS (Grey)$299.00
- Kids Watch with Phone and GPS (Grey)$299.00
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SpacetalkSpacetalk
Hi Paul,
Thank you for taking the time to leave a review about your experience with SPACETALK! We really do appreciate this. It's great to hear you are enjoying the watch and that our Support Team were able to assist when required! ... Read more
If there is anything else we can help out with please get in touch via phone 1300 087 423 or email [email protected] -Elke