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Spinaleze Medium Pillow Questions & Answers
10 questions from our users
Fromageasked
Hello, I have a Koala memory foam pillow that is working very well for neck pain. Unfortunately, the offgassing has given me a constant headache and cough. Hence, I am looking for a new pillow. Are the chemicals in your memory foam completely reacted and inert? Any fire retardants? Thanks.
No answers
Denise Nasked
Hi there. I am a side sleeper and have severe arthritis of the neck, spine and shoulders. I am finding I wake up a lot on and off through the night and often wake with a headache. Would you suggest the Spinaleze Medium Pillow as the pillow of choice for me? Thank you.
3 answers
SpinalezeSpinaleze
Dear Denise,
Thank you for your email.
Arthritis can cause anyone a lot of pain ... i feel for you .. and hopefully i can help.
There is no comparison to the UNIQUE Spinaleze pillow see reasons below
What customers/patients don’t realize is that they need to support the distance between the tip of their shoulders to the side of their neck when sleeping on the side.
Otherwise the neck will be in a consistent kinked position all night and you will toss and turn all night to try and find a comfortable position !!!
The Spinaleze pillows have been thoroughly a) RESEARCHED and b) CLINICALLY TRIALED ON PATIENTS over a decade to get the perfect support and luxurious comfort for your Spine.
There are two parts to the Spinaleze pillow which are important :
1. Researching and developing here in Australia the one of a kind UNIQUE LUXURIOUS MATERIAL (this MUST be right for it to work on the Spine).
2. Engineering the pillow shape for MAXIMUM SUPPORT (this also MUST be right for it to work on the Spine).
IT’S NOT JUST A PILLOW IT’S A COMPLETE NECK SUPPORT SYSTEM Spinaleze
Let me know if I can be of further help
Kind Regards,
Toby
www.spinaleze.com.au
Thank you!
SpinalezeSpinaleze
My Pleasure Denise, glad i could help
Tony Sasked
How do you know what profile is required for each individual
2 answers
SpinalezeSpinaleze
Hi Tony,
Thank you for query.
You can find all the relevant details by going to: https://www.spinaleze.com.au/collections/all-products.
Alternatively below is a guide:
Low Profile:
Back Sleepers for ALL Heights
Spinaleze Low Profile Pillow is for sleepers who sleep on their back 90-100% of the time.
Medium Profile:
Side Sleepers UNDER 6ft. in Height
Spinaleze Medium Profile Pillow is for sleepers who predominantly sleep on their side and if you are 1.80m (6ft) or UNDER that in height.
High Profile:
Side Sleepers OVER 6ft. in Height
Spinaleze High Profile Pillow is for sleepers who predominantly sleep on your side AND you are over 1.80m (6ft) in height.
Spinaleze is:
Winner of the 2020 Pillow of the year Award!
100% Australian Made & Australian Owned
Ultra-Fresh: Antimicrobial & Anti Dust Mite - for asthma sufferers
Extensively Designed & Researched by Medical Scientist & Chiropractor
Advanced Technology - A lightweight visco-elastic luxurious material
SUPPORT & LUXURIOUS FEEL
We hope you find this helpful.
Spinaleze
Hi Tony
I’m 175cm and sleep on both sides and my back. Iv’e got the medium and it’s just right.
First nights use and my neck pain gone. I’m not sure what makes it work but it does.
Just try it.
Anneasked
how often do you need to replace the pillow
Barry Lasked
I have had pressure point pain since using a Spinaleze pillow. Day 1 - right elbow pain-went after 30 minutes. Day 2 - left knee pain when walking-went after 30 minutes. Day 3 - right elbow & whole right arm which woke me after 3 hours sleep-hence my nocturnal research. Any advice?
1 answer
Dear Barry, I've been using the Spinaleze pillows and they are wonderful, everyone that i have referred says the same . Don't know why your left knee is sore . There's no connection
Ron N.asked
I received my pillow, with much anticipation, a couple of days ago. I'm afraid that I must dissent from the favourable reviews, as I have found the pillow totally unsuitable for my purposes. It is very solid, with sharp edges, and much too hard to comfortably rest my head on. It felt like I was resting my head on something approaching a brick. I gave it about half an hour, trying different resting positions. I concluded that there is no way that I could ever use it, and now face the prospect of being stuck with an extremely expensive 'white elephant'. I regret being the bearer of a very negative review. Could I prevail on you redress my dissatisfaction by inviting me to return this pillow, and to refund the entire purchase price? The pillow, and slip, were repacked immediately and are thus in absolutely pristine condition. I would greatly appreciate your sympathetic consideration, and thank you in anticipation. Sincerely, Ron
3 answers
It doesn't sound like you have a Spinaleze pillow, i have 8 of the Spinaleze pillows, husband, kids, and grand kids and they all love it. And i am going to buy my neighbour Kimberley the Spinaleze medium size for Christmas present.
I am looking to buy one and really wavering now after some of these reviews.
Did they refund you?
KBee. Yes, Spinaleze refunded me the purchase price, less an administrative fee. I was thankful. They were quite pleasant to deal with.
Katieasked
I LOVE my Spinaleze pillow, my friend and her Husband lives in WA they slept over and used our Spinaleze pillows and loved them. Does anyone know where to buy in WA? Thanks
1 answer
Hello Katie, Not ATM Im sure they are opening stores that stock them soon...but why wait, buying on line is the quickest and easy as..
I did ages ago, and its easy, hope that helps
shibaasked
How hard is the Medium pillow? I cannot handle a pillow pushing on my neck, so have been using a down pillow. I need a pillow that has minimal 'push back'.
2 answers
Medium refers to the height of the pillow not the softness. The pillows are quite a bit firmer then a feather pillow as they intend to keep your spine aligned while sleeping. If you live in Sydney I would suggest you pay a visit to the shop so as to test the pillow before you buy it.
I know exactly what you mean, the Spinaleze pillow would be perfect, i love it, it fixed my neck
CHRISTINEasked
I brought a spinaleze pillow 3 days ago and since using it for the past 3 nights I have woken up with terrible pain across my shoulders in the morning which I never had with my old pillow. Is there a right way to lay on this pillow and stop the morning pain. I phoned the company and was told to just lay on it . I haven't taken the plastic cover off yet and thinking about sending it back ( $180.00 ) is just too much when it's not working for you can anyone please help me?
7 answers
Sent it back!!! I kept mine thinking, one day, one day, one day, it will improve. But it never did.
Call consumer affairs, or radio 2GB or their sister stations who heavily advertise this pillow as the best thing since sliced bread. Get your money BACK!
While you can...
I've used mine for a week now and every morning I wake up with back pain? Is it something your body has to get used to? It seems higher and firmer than other memory foam pillows.
I'm glad I'm not the only one who is disappointed with this pillow.
I've been persevering with mine for a month now and It's like lying on bricks.
My neck, shoulders and head, ache every morning.
I tried it with the plastic on but eventually took it off, hoping this would help.
It's tempting to contact the manufacturer.
I wonder what response one would receive from the radio stations that promote this product daily.
Gail Hasked
Can these pillows be machine washed?
Starting to go yellowish
4 answers
No they can't be machined washed, nor put into a tumble dryer. That will cause them to break apart.
Take off the pillow case and give them a vacuum to remove dust/skin particles etc.
Run warm water over them until clean/stains rinse away, and then air dry outside on a sunny day.
You can use pet-stain removal or hydrogen peroxide to remove stubborn stains. Always test an area of the pillow before doing this though, to confirm you are satisfied with the results.
Are you sure you got the GENUINE Spinaleze pillow, because i have had mine for 2 years now and it is pure white
Go to www.spinaleze.com.au and buy the GENUINE Spinaleze pillow
Yes its a genuine spinaleze as advertised on 2GB and it's gone yellow from sweat!!
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