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AndrewSydney, NSW
Time to Relax
We purchased our spa from Vahid at Splashes at Glenhaven and have been very pleased with the whole purchase experience. He recommended the right spa for our family, took the time to inspect the yard and provide advice on the installation and promptly attended when the spa was ready to bring the chemicals and show me how to maintain it. The delivery was a little tricky but the boys did it with ease. The after sales assistance has been great as well. Great job Vahid and the Splashes team.
Andrew from Kellyville.
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Peter ASydney, NSW
- 2 reviews
Nice Spa -and Great service from Sam :)
We purchased a Byron Bay Platinum spa from Sam at Splashes. We also purchased EZ Pads to simplify the installation. The spa was delivered (lifted over the neighbours property using the truck mounted crane) without any problems - and Sam arrived at the appointed time a few days later to demonstrate the spa and how to use the chemicals, and to answer any questions. He also followed up a number of times later that day to check the spa was operating correctly.
As I have owned a spa for 20 years - I asked a number of detailed technical questions a...Read more
bout the operation and configuration of the spa and the controller to enable me to decide which spa would be suit me. Sam was very helpful. He was able to answer most of my questions - but when he couldn't - he found out the information and very quickly called me back. If you are looking to buy a spa - I would highly recommended discussing your requirement with Sam. I have provided only an average rating due to the experience with one of the other Splashes staff. When visiting the Marsden Park store, I met another staff member who became aggressive because I asked a lot of questions. He was not able to answer many of the question and in some cases provided incorrect information. Ironically he made a follow up phone call the next day to see if I had all of the information I needed - then when I indicated there was still a few points I would like to understand - he again became abusive and told me that maybe their competitor would like to answer all of my questions.Similar opinion? Write a review on ieatwords.com.au!
Perfect for the family
Have been impressed with Vahid and the Splashes team. The pre & after sales service was great. Thanks for your service Vahid. I am confident we have just what we wanted.
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bubblymSydney Aust, NSW
- 18 reviews
Best investment from Vahid Splashes
It’s been a year since I brought my spa from Vahid who is based at Splashes Glenhaven he has always been helpful supportive and taught me a lot about keeping my spa in tip top condition.
I love it. Even a year later I still can call him with questions. Nothing is a bother.
I buy my products from splashes too.
Maintenance is easy.
Believe me I shopped around.
Asked 100s of questions.
Vahid sold me the best for my needs and budget.
Highly recommended
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Very Good Service
Good morning Charles:
Thank you very much for your sincerely help, it was very glad to meeting you when we choose our Spa, you’re very patient and gentle to answer our questions and also came to our home to teaching us how to use the Spa. Many many thanks to you and we surely will introduce our friends to you when they’re asking about my Spa. Thank you very much again for all your help.
Best regards
Lianshui Ye& Rongrong Xu
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AmarknightSydney, NSW
- 2 reviews
Perfect choice
We have just purchased our spa from Vahid at Glenhaven. We are very happy with our spa (the Monaco) and Vahid was very helpful from start to installation. He came to our house after it was filled and explained how to clean and look after our spa. I would highly recommend using Splashes at Glenhaven and Vahid to my friends.
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MichaelSydney, NSW
New Spa
I purchased my 6 person spa from Vahid at Glenhaven Splashes. His service and product knowledge was excellent and answered all our questions. Then after the spa was connected and filled, came over to our house and explained the chemical side and maintenance of the spa. Very happy.
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MojiSydney, NSW
Exceeded my expectation
I bought my spa thru Vahid in glenheaven branch
Honestly I just went there to get some inquiries but end up pay the deposit the same day
Vahid was very helpful thru all process and even came to my house personally and show me how spa chemicals works
Very happy with my purchase and recommend him and his branch to anyone who wants to get the best deal and product
Cheers
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Brett M.Sydney, NSW
Great Product and Service
Really impressed with the quality of our recent Spa purchase from Glenhaven Splashes.
Vahid and the team have been fantastic from overall purchase, delivery and personally coming to my place to help with set up and management of my new Spa. Great communication and customer service. Highly recommend the Splashes team at Glenhaven.
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Sarwan SinghSydney, NSW
Very relax feeling and excellent massage therapy
We use at least 4-5 days/wk.
My grandchildren loves it and my son and his family come in the weekend to enjoy the spa.
Very easy instructions hence easy maintenance involved to keep the pool clean.
Shane explained us very well and is very efficient and helped us to select the right spa.
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Stephen LaneSydney, NSW
Perfect spa for us, can't live without it !
Use the spa just about every single day. Perfect way to relax after a hard days work. Easy set timer to keep the heat up and pretty easy to maintain. The team at Splashes were very helpful and Steve gave us a great deal !
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Barry
- 2 reviews
Great experience
We are very happy with our Oasis Monaco Pro Platinum spa from Splashes Spa World at Glenhaven. Not only is the spa brilliant, but the whole purchase, installation and handover process was so easy. Vahid at the Glenhaven store gave us great advice, was always available to answer questions and came to our home and went through a detailed handover process with us.
We have had the spa for 3 weeks now and it’s been great on those cold winter nights. The maintenance regime is critical but it’s a fairly simple process. We couldn’t be happier with our purchase.
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LizjulesSydney, NSW
- 2 reviews
Oasis Jamaican Spa... Back Yard Perfection!
After lots of research we chose Splashes Spa World Glenhaven to supply our new Jamaican Oasis Spa.
Vahid was extremely helpful and very customer focussed! He stayed in regular touch with us throughout the delivery lead time and personally instructed us on the operation of our new spa when it was delivered. He has continued to look after us as we buy accessories and Spa chemicals.
The Spa itself has far exceeded our expectations for comfort, quality and design.
Lots of options to adjust jets and lights to suit our mood.
The touch screen controller is excellent too!
The HiFi sound system just tops it off!
Highly Recommended 10/10!
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John
- 2 reviews
Great sales team.
Elly and Steve from Splashes at Terry Hills impressed us from the beginning. There knowledge about spas and personal service convinced us to make our purchase there. Allowing our kids to try out the show room swim spa so they'd know what it would be like first was a bonus.
Thankfully they were patient with us as our project took much longer than we expected due to a major excavation of our backyard, before we could accept delivery of the spa.
Now that the spa is up and running we are so happy with it's performance and Steve's thorough explanation of it's operation.
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paradise
I was disposing of my pool as the kids got older and are self's we weren't using it as much but we still wanted something to still cool off in on the hot days in summer so we went out to splashes spa world Marsden park and meet with Shane. He kindness and knowledge on spa was more the helpful. he help us with the right spa for us a lovely 7 seater which he pointed out with a spa you get use out of it all year round
and he was a 100% right we use it every day especially after a long day at work. cant thanks Shane enough
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MiraSydney, NSW
Excellent customer service
Contemplating a spa we went out to splashes Marsden Park . We warmly met by Shane who was very knowledgeable about his product and very helpful in helping us decide what best might suit our family and our block -highly recommend these guys .
Thanks Shane
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After Purchase Service Simply Awesome
Needing parts for my beautiful spa, I was lucky to get through to Selfie and Elly from the Terry Hills Splashes Store.
Elly was soooooo patient instructing me how to take photos of various spa parts with my smart phone (smart phone, but dumb operator) and forward photos to her.
Selfie (yes, that’s her name) was awesome taking such an amount of time explaining what I needed and sent out very clear instructions with the correct parts. My spa is just like brand new again. The water, crystal clear.
These 2 girls, in my humble opinion, went above an...Read more
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I enjoy my spa
I bought a Whitehaven spa from Vahid at Glenhaven. I want to say I have been very happy with his service, communication & help. I also would be very happy to refer anyone else to him & Splashes ifvthry want a spa. Kind regards Robert Sullivan
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Spa Time = Gr8 Time
Spa Time. You don’t get a better bunch of people who know what they are selling and talking about when it comes to everything Spa time! Best thing about having a Spa is our pool gets used twice as much now. Double the use of yours....We use our pool and Spa 3 times a week! It’s the best place to keep in tune with your kids as conversation flows when there aren’t any electronic distractions.
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Astrid P.Sydney, NSW
Love our Spa
We have only had our spa for a few weeks and absolutely love it. My husband and I jump in after Karate training and it helps to relieve sore muscles. Normally I avoid baths but the spa is perfect at a constant temperature and love the jets to target the muscles.
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