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Reviews

3.2

211 reviews
5
(96)
4
(24)
3
(7)
2
(3)
1
(81)
  • Value for Money
    4.3 (15)
  • Timely DeliveryYes (100%) · No (0%)
  • Product Quality
    4.1 (8)
  • Return Claim MadeYes (1) · No (9)
  • Shipping
    4.8 (5)
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Great prices but membership catch

published

Great prices and free delivery. I wasn't aware when placing my first order that I needed a membership so it was slightly disappointing but prices still make up for it.

Value for Money

The reviewer stated that an incentive was offered for this review

Simpy

SimpyBrisbane

  • 3 reviews

Excellent service for getting our favourite tea in time for Christmas!

published

Couldn’t locate a supplier close by and desperately needed some Pukka three cinnamon tea in time for Christmas. Sprout came through so efficiently and with a great price too! Thanks Sprout Market!



KtMac

KtMacGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Easy ordering and quick delivery

published

I have used Sprout for a year now and have found their prices always competitive, and the delivery advice as well as timing is spot on. Not to mention the convenience of having it delivered so I don't have to drive across town to the health food shop.

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  • Verified customer

Great products

published

I love all your products, specially the body lotion and the shampoo. Delivery was fast everything arrived perfectly I will definitely do a new order. Thanks

Sue

SueMelbourne

Easy order and good price

published

The website was easy to use and order, I enjoyed and the products I bought was delivered on time. I would like to purchase again

Amazing nappy cream

published

The best most reliable nappy cream available. Containing only natural ingredients, it is so gentle on the skin. Highly recommend to all parents of babies

Natasha Baker

Natasha BakerAU

  • 2 reviews
  • 2 likes

Unauthorised money taken from account

published

Sprout Market have taken an unauthorised amount of money from my account on top of my original order. I have emailed them and contacted them by phone and had no response.

Received my order all intact

published

My order arived about 2 weks after it was place. I love that I can buy products online and stay away from the major supermarket chains

1 comment
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Lilly

LillySydney

I love Speout Market

published

Sprout Market is the place to go if you want environmental friendly options that are healthy and good for you. They have a great variety of products and they are always there to help you with any enquiry.

1 comment
Sprout Market
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Great Concept

published

Great prices when you're a member, just be sure to buy enough to get your membership price back :D Otherwise customer service is also pretty quick!

1 comment
Sprout Market
Sprout M.Sprout Market

Really Quick Delivery

published

OMG i was so amazed with the quick delivery. plus the nail polish came all in one piece .

1 comment
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Nicole

Nicole

  • 2 reviews

Great service

published

It was easy to order and pay for my tea online. I received my delivery in a couple of days. Very happy with the easy and quick service, will definitely recommend!!

1 comment
Sprout Market
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Sara

SaraLethbridge Park

  • 2 reviews
  • 4 likes
  • Verified customer

Good prices, service improving!

published

The prices are very good compared with other sites - I have only ever had a problem with trying to contact the customer service section when my order wasn't ready to pick up in store and I was unable to get through to anyone, HOWEVER, their delivery to our home is flawless and we are now very happy customers.

1 comment
Sprout Market
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Donelle

DonelleMelbourne

Great range & good value

published

Sprout Market is my fave online health & organic goods store (& I've tried a lot!) because I've found it's the best value and has a great range of my favourite products.

1 comment
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Spryor

SpryorGold coast

Perfect service

published

Genuinely a good service to get health products out to Australians at competitive prices. Glad I found this to get my sons organic formula quickly and easily each week.

1 comment
Sprout Market
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Nathalie_B

Nathalie_BMelbourne

  • 2 reviews
  • 1 like

Love the fast shipping but not always the cheapest

published

Sprout Market is a great one-stop shop to get your favourite health food brands. Shipping is super fast and I love it that it's free shipping from 65 AUD. It's worth knowing your prices though as Amazonia protein powder and Quest bars, for example, are cheaper at my local drugstore. Overall, good shop but the website is not very user-friendly and could be much improved from a technical point of view.

1 comment
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oziboi

oziboiSydney

  • 3 reviews

Quick n as promised

published

Quick delivery and as advertised. Still need to compare prices on future products. Hazelnut n collagen bars - nice. Ok

2 comments
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oziboi
oziboi

Hi Jacky, just (almost) ordered same again - this time though the price is $98, significantly more than last time. thanks, Mark

Lizzy

LizzyMetropolitan Adelaide, SA

  • 2 reviews

Perfect nourishing cream soap

published

Neem soap is very creamy & soft, also unperfumed which is great for my sensitive skin.
It lathers well & is none drying .
Great soap. Thankyou

1 comment
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Melissa

MelissaMelbourne

Sprout Market is my 'go to' for all health food shopping

published

I have been a regular online shopper at Sprout Market for over a year now. The reasons are simple - prices are competitive, wide variety of stock, option for free delivery, and delivery is very efficient. I highly recommend this online health shop and membership to anyone who loves quality service and food ...but without the price tag!

1 comment
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Kitty

KittyKingsvale

I'm a Sprout lover

published

I love the attention to detail about Sprout. From the products to the makers, to the Shop this brand and all the info about the brands and ingredients. Great online experiences with very helping and caring staff. I'm a happy Sprouter

December 26th 2018 Update: Great company

I have had several orders now from Sprout and am VERY impressed, as is my newly Sprouted converted husband

1 comment
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Questions & Answers

WGoldberg

WGoldbergasked

is Melton delivery possible

1 answer
WGoldberg
WGoldberg

or Tarneit

Jason

Jasonasked

Purchased something a few weeks back NOW my credit card is getting $50 debits from you when I have bought nothing further. Can't ring you as you don't have a contact number. Hopeless. How do I get these unauthorised payments on my credit card to 'Sprout Market' investigated?

1 answer
Sprout Market
Sprout M.Sprout Market

Hi Jason, I hope I have resolved the issue you faced with us :')

We will be working towards improving our notification system to ensure that customers are thoroughly notified of the membership fee.

Elizabeth

Elizabethasked

how do I cancel my membership after days?

2 answers
Sprout Market
Sprout M.Sprout Market

Hi Elizabeth,

Thank you for writing in to Sprout Market team.

First time shoppers are given a 30-day free trial for our service. In this time, customers can order products to see how they like our service and choose whether they wish to continue with us after their trial. This information is given on our homepage and at the checkout page.
If you wish to cancel your membership within this trial period, feel free to send an email to [email protected] and somebody from our customer service team will be able to help you cancel your subscription with us.

Hope this answers your query. Feel free to get in touch if you have any further questions!

Warm Regards
Team Sprout Market

Kerst
Kerst

Good luck!! I sent a clear email asking to cancel which they acknowledged to then insult me today by stating I was confused - say WHAT

Get an answer from our members and Sprout Market representatives

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