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Great prices but membership catch
Great prices and free delivery. I wasn't aware when placing my first order that I needed a membership so it was slightly disappointing but prices still make up for it.
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The reviewer stated that an incentive was offered for this review
SimpyBrisbane
- 3 reviews
Excellent service for getting our favourite tea in time for Christmas!
Couldn’t locate a supplier close by and desperately needed some Pukka three cinnamon tea in time for Christmas. Sprout came through so efficiently and with a great price too! Thanks Sprout Market!
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KtMacGreater Melbourne (Metropolitan), VIC
- 3 reviews
Easy ordering and quick delivery
I have used Sprout for a year now and have found their prices always competitive, and the delivery advice as well as timing is spot on. Not to mention the convenience of having it delivered so I don't have to drive across town to the health food shop.
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- Verified customer
Great products
I love all your products, specially the body lotion and the shampoo. Delivery was fast everything arrived perfectly I will definitely do a new order. Thanks
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SueMelbourne
Easy order and good price
The website was easy to use and order, I enjoyed and the products I bought was delivered on time. I would like to purchase again
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Amazing nappy cream
The best most reliable nappy cream available. Containing only natural ingredients, it is so gentle on the skin. Highly recommend to all parents of babies
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Natasha BakerAU
- 2 reviews
- 2 likes
Unauthorised money taken from account
Sprout Market have taken an unauthorised amount of money from my account on top of my original order. I have emailed them and contacted them by phone and had no response.
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Received my order all intact
My order arived about 2 weks after it was place. I love that I can buy products online and stay away from the major supermarket chains
1 comment
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LillySydney
I love Speout Market
Sprout Market is the place to go if you want environmental friendly options that are healthy and good for you. They have a great variety of products and they are always there to help you with any enquiry.
1 comment
Sprout M.Sprout Market
Hi Lilly,
Thank you for the kind words! We are glad that you are happy with our products and service. ... Read more
Kind regards, JackySimilar opinion? Write a review on ieatwords.com.au!
Find out how Sprout Market compares to other Beauty Product Retailers
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Great Concept
Great prices when you're a member, just be sure to buy enough to get your membership price back :D Otherwise customer service is also pretty quick!
1 comment
Sprout M.Sprout Market
Hi Jennifer!
Thank you for your kind words! We do try to provide a lower price for the regular customers as well, so even when he/she is not a member, there's still savings on the products. ... Read more
Kind regards, JackySimilar opinion? Write a review on ieatwords.com.au!
Really Quick Delivery
OMG i was so amazed with the quick delivery. plus the nail polish came all in one piece .
1 comment
Sprout M.Sprout Market
Hi Zoe,
Yay! We feel your excitement ;) Nothing's better than quick delivery. Thank you so much for your review! ... Read more
Kind regards, JackySimilar opinion? Write a review on ieatwords.com.au!
Nicole
- 2 reviews
Great service
It was easy to order and pay for my tea online. I received my delivery in a couple of days. Very happy with the easy and quick service, will definitely recommend!!
1 comment
Sprout M.Sprout Market
Hi Nicole,
Thank you for that! Glad to know that you're pleased with us. ... Read more
Kind regards, JackySimilar opinion? Write a review on ieatwords.com.au!
SaraLethbridge Park
- 2 reviews
- 4 likes
- Verified customer
Good prices, service improving!
The prices are very good compared with other sites - I have only ever had a problem with trying to contact the customer service section when my order wasn't ready to pick up in store and I was unable to get through to anyone, HOWEVER, their delivery to our home is flawless and we are now very happy customers.
1 comment
Sprout M.Sprout Market
Hi Sara!
Thank you for your kind words! The new management is trying our best to improve the product and service, so we're really happy when the customers are taking notice of it :) ... Read more
Kind regards, JackySimilar opinion? Write a review on ieatwords.com.au!
DonelleMelbourne
Great range & good value
Sprout Market is my fave online health & organic goods store (& I've tried a lot!) because I've found it's the best value and has a great range of my favourite products.
1 comment
Sprout M.Sprout Market
Hi Donelle,
Thank you for taking the time to leave us such a wonderful review! We're glad that you're happy with us :) ... Read more
Kind regards, JackySimilar opinion? Write a review on ieatwords.com.au!
SpryorGold coast
Perfect service
Genuinely a good service to get health products out to Australians at competitive prices. Glad I found this to get my sons organic formula quickly and easily each week.
1 comment
Sprout M.Sprout Market
Hi Sarah!
Thank you for taking the time to give us a review! We are glad that you are happy with our products and service. ... Read more
Kind regards, JackySimilar opinion? Write a review on ieatwords.com.au!
Find out how Sprout Market compares to other Beauty Product Retailers
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Nathalie_BMelbourne
- 2 reviews
- 1 like
Love the fast shipping but not always the cheapest
Sprout Market is a great one-stop shop to get your favourite health food brands. Shipping is super fast and I love it that it's free shipping from 65 AUD. It's worth knowing your prices though as Amazonia protein powder and Quest bars, for example, are cheaper at my local drugstore. Overall, good shop but the website is not very user-friendly and could be much improved from a technical point of view.
1 comment
Sprout M.Sprout Market
Hi Nathalie,
Thank you so much for your review and feedback! We are currently working really closely with our technical team to develop a better website for the customers. Watch out for a revamp ;) ... Read more
Kind regards, JackySimilar opinion? Write a review on ieatwords.com.au!
oziboiSydney
- 3 reviews
Quick n as promised
Quick delivery and as advertised. Still need to compare prices on future products. Hazelnut n collagen bars - nice. Ok
2 comments
Sprout M.Sprout Market
Hi there,
Thank you for your review and feedback! Please don't hesitate to let us know if you find a similar product with a cheaper price elsewhere, and we might be able to price match the item :) ... Read more
Kind regards, JackyHi Jacky, just (almost) ordered same again - this time though the price is $98, significantly more than last time. thanks, Mark
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LizzyMetropolitan Adelaide, SA
- 2 reviews
Perfect nourishing cream soap
Neem soap is very creamy & soft, also unperfumed which is great for my sensitive skin.
It lathers well & is none drying .
Great soap. Thankyou
1 comment
Sprout M.Sprout Market
Hi Lizzy,
Thank you for the product review! I'll pass it on for the brand - they'll be happy to know that the customers are pleased with their products. Perhaps I'll even try out the Neem soap for myself ;) ... Read more
Kind regards, JackySimilar opinion? Write a review on ieatwords.com.au!
MelissaMelbourne
Sprout Market is my 'go to' for all health food shopping
I have been a regular online shopper at Sprout Market for over a year now. The reasons are simple - prices are competitive, wide variety of stock, option for free delivery, and delivery is very efficient. I highly recommend this online health shop and membership to anyone who loves quality service and food ...but without the price tag!
1 comment
Sprout M.Sprout Market
Hi Melissa,
Thank you so much for the kind review and for being such a loyal customer with us. We do try our best to provide the quality products at the most affordable price, and will continue doing so in the future. ... Read more
Kind regards, JackySimilar opinion? Write a review on ieatwords.com.au!
KittyKingsvale
I'm a Sprout lover
I love the attention to detail about Sprout. From the products to the makers, to the Shop this brand and all the info about the brands and ingredients. Great online experiences with very helping and caring staff. I'm a happy Sprouter
December 26th 2018 Update: Great company
I have had several orders now from Sprout and am VERY impressed, as is my newly Sprouted converted husband
1 comment
Sprout M.Sprout Market
Hi there,
Yay! We all love to make the Sprouters happy. Thank you so much for your kind words! ... Read more
Kind regards, JackySimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Jasonasked
Purchased something a few weeks back NOW my credit card is getting $50 debits from you when I have bought nothing further. Can't ring you as you don't have a contact number. Hopeless. How do I get these unauthorised payments on my credit card to 'Sprout Market' investigated?
1 answer
Sprout M.Sprout Market
Hi Jason, I hope I have resolved the issue you faced with us :')
We will be working towards improving our notification system to ensure that customers are thoroughly notified of the membership fee.
Elizabethasked
how do I cancel my membership after days?
2 answers
Sprout M.Sprout Market
Hi Elizabeth,
Thank you for writing in to Sprout Market team.
First time shoppers are given a 30-day free trial for our service. In this time, customers can order products to see how they like our service and choose whether they wish to continue with us after their trial. This information is given on our homepage and at the checkout page.
If you wish to cancel your membership within this trial period, feel free to send an email to [email protected] and somebody from our customer service team will be able to help you cancel your subscription with us.
Hope this answers your query. Feel free to get in touch if you have any further questions!
Warm Regards
Team Sprout Market
Good luck!! I sent a clear email asking to cancel which they acknowledged to then insult me today by stating I was confused - say WHAT
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Sprout M.Sprout Market
Hi Beverley,
Thank you for your review! We do apologise that it took a while for the order to be delivered :( It might have been that some of the products are out of stock in the warehouse and has... Read more
to be ordered in from the supplier. If you have any enquiries on your order, do reach out to [email protected] and we will update you on the order status!