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Deb56South East Queensland, QLD
- 2 reviews
Outstanding professionalism.
Never having been involved with a Body Corporate or Strata Schemes before, I have found my dealings with SSKB's Amelia Dechphant and Benjamin Hamdorf to be extremely professional and understanding, they are both overly helpful with any concerns, queries or requests I have had. It has been a pleasure to deal you both.....Highly recommended, 5 stars from me.
1 comment
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FinnSouth East Queensland, QLD
Our SSKB manager is fantastic.
Our manager is always helpful and thoughtful, she is on time, organised and well presented. She keeps up to date with our file and continually communicates back and forth with us when needed.
1 comment
SSKBSSKB Strata Managers
Hi Finn,
Thank you for such wonderful feedback. We will be sure to pass on your kind words to the team.
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The reviewer stated that an incentive was offered for this review
AJ JayGold Coast
- 3 reviews
Extremely professional, neutral biased and prompt advice/guidance
Being on the committee now almost 4 years (2 of them as chairperson). I have always found SSKB (namely David Bourke & Tabitha Chadburn) to be extremely professional and helpful with any and all of my requests. Having little background in Body Corporate and strata schemes, they would always give me their opinion as well as references to the regulations that they were based upon. Fees have also been very low, including at times beating competitor prices and modifying packages to suit our requirements. I'd be lost without them most of the time. Highly recommend *****
1 comment
SSKBSSKB Strata Managers
Hi AJ Jay,
Thank you for letting us know about the great work being done by David and Tabitha, and that the SSKB team provide great value for money. We will be sure to let the team know!
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Fast and helpful information
David Bourke helped me out today with fast information to help me make a decision - he was wonderful. I really appreciated his attitude, to handle my query so quickly and with such good cheer.
1 comment
SSKBSSKB Strata Managers
Hi Strata Committee Member,
Thank you for such wonderful feedback. I will be happy to pass this on to David!
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CaroleGreater Melbourne (Metropolitan), VIC
- 3 reviews
We submitted a request for a quote on-line to manage our units, a week ago and no response to date
If an owner's corp contacts you for a quote, surely it deserves a response of some sort.
Our request for a quote has no response after one week and we are wondering why?
2 comments
SSKBSSKB Strata Managers
Good afternoon Carole,
We understand that Paige from our office emailed and offered to call you on 10 February 2020 and then on the same day issued a proposal to you.... Read more
Have you now received our proposal ? If not please let me know.Thank you for emailing Carolyn, so all OK now and I never received a response to my enquiry.
C'est la vie Carole
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Tony P.Richmond-Tweed, NSW
- 2 reviews
Great service and advice
Kate and Traci at SSKB Tweed Heads continue to provide professional and timely service to the body corporate and owners at Pandanus Pocket. They are always helpful and considerate in their advice and support. Great service with expert knowledge and assistance. Would recommend them to any other strata development looking for professional support.
1 comment
SSKBSSKB Strata Managers
Hi Tony,
We're delighted to hear that Kate and Traci has been delivering five-star service. We'll be sure to let them know.
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YasTSouth East Queensland, QLD
Knowledgeable and flexible
As a past chair, I can say that SSKB were extremely helpful in dealing with the barrage of issues raised by residents. Very professional and helpful. Ours is an unconventional setup and Tania and the team were able to adapt to our needs, providing guidance and highlighting relevant points.
1 comment
SSKBSSKB Strata Managers
Hi YasT,
Thank you for such wonderful feedback. I will be happy to pass this on to Tania and the team!
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- Verified customer
Top rate service
SSKB have always given our Body Corporate good service. They have been on top of issues and given timely advice. They are readily available to advise and assist when unexpected problems arise. Overall working with them has been a good and pleasant experience.
1 comment
SSKBSSKB Strata Managers
Hi Scott,
Thank you so much for letting us know about the positive difference SSKB makes to your community. We'll be sure to let the team know!
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Steven S.South East Queensland, QLD
Flexible Emphatic Understanding Knowledgeable and Outstanding at a Outrageously cheap price.
Please don't review our pricing structure, but I don't know how you guys provide such great value for money. Kate O'Rourke and Zoe Brown help steer the ship of our 3.07 hectare retail centre with 22 lots and over 72 traders. With a complex and varied ethnic committee it is great to have the girls onboard ensuring we navigate our way to best outcomes and that we meet all our legislative and statuary obligations. SSKB are great value for money.
1 comment
SSKBSSKB Strata Managers
Hi Steven,
Thank you for letting us know about the great work being done by Kate and Zoe, and that SSKB provide such great value for money. We will be sure to let the team know!
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Happy customer
As chairman on the committee of Casuarina Sands for the past two and a half years I have always found Traci Miller and Kate Rawnsley very professional in their positions at SSKB and are always willing to be of any assistance when asked.
1 comment
SSKBSSKB Strata Managers
Hi Clare,
Thank you for sharing all the reasons how Traci and Kate have made a positive difference in your community.
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SSKB Performance
SSKB Body Corporate Management has been a very supportive company to us at Kirra on the Beach. We have found them very professional in all aspects as well as being extremely helpful and informative to us as a Body Corp. I feel that Kate and the team have done more than is normally required to help me as Chair and the rest of the committee get through our many issues in the past three or more years. I cant speak highly enough about how we have been looked after.
1 comment
SSKBSSKB Strata Managers
Hi Karen,
We're delighted to hear that Kate has been delivering five-star service. We'll be sure to let her know.
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frank
- 2 reviews
Always going the extra yard
I have been dealing with Traci and Kate at the tweed heads office and they
are always there to sort things out and will go the extra yard to make sure
that everything gets sorted and run as it should.
When information is needed they usually have the answer but if they dont they
go out of there way to get it for you and do it with a smile.
thanks ladies
...Read more
Frank manager Customline cleaning and maintenance1 comment
SSKBSSKB Strata Managers
Hi Frank,
We're delighted to hear that Traci and Kate have been delivering five-star service. We'll be sure to let them know!
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Silvios ElectricalSouth East Queensland, QLD
Easy to deal with, very good team
We have been working for SSKB for a few years now and found them very easy to deal with, with open lines of communication between us contractors and the committee's. We have found Michelle, Tania, Brooke, Natasha and Matthew in the Brisbane City office to be fantastic to be involved with and enjoy working with the entire SSKB team.
Brendan
Managing Director
Silvios Electrical
1 comment
SSKBSSKB Strata Managers
Hi Silvios Electrical,
Thank you for such wonderful feedback. I will be happy to pass this on to the team!
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Sue HSouth East Queensland, QLD
- 2 reviews
Professional personable and service oriented
Our Body Corporate Committee has been working with Siobhan Beagley as our Body Corporate Manager for several years now and we have come to rely on her reliable friendly and knowledgeable, professional service in her dealings with all Owners, Residents, and Contractors involved with our complex.
Her calm and fair dealings with all manner of matters of business and people involved in the complex have proved to provide a stable support for the Committee and it is reassuring for all Owners and Residents to know their home and/or investment has such a valued BC Manager at the helm.
Sue Hamilton Bushlands Manor Body Corporate Com.
1 comment
SSKBSSKB Strata Managers
Hi Sue,
We're delighted to hear that Siobhan has been delivering five-star service. We'll be sure to let her know.
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Assistance from Mark Roberts to John van Rensburg, retd Chartered Accountant to Owners Corporation, Gordon Place.
Very professional with advice and assistance as we investigate the misappropriation of funds, unpaid levies and the reconstruction of annual financial statements and accounts. Deadlines were met for stakeholders AGM
1 comment
SSKBSSKB Strata Managers
Hi Ron,
Thank you for letting us know about the great work being done by Mark.
... Read more
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- Verified customer
Excellent service & support from Cassie & Michelle
I have been working with Cassie for nearly a year since she came on board as body corp community manager for Symphony. Cassie has been very supportive and always providing fast and reliable services. Michelle has been assisting the community managers for longer time and helped with smooth transitions between the previous community managers. Thank you both Cassie & Michelle for your excellent support!
1 comment
SSKBSSKB Strata Managers
Hi Symphony,
Thank you for sharing all the reasons how Cassie and Michelle have made a positive difference in your community.
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Expert advice for newly formed Body Corporate
SSKB's Kate O'Rourke (Community Manager Team Leader) and Zoe Brown (Assistant Community Manager) have been providing prompt and expert advice on matters related to Nero Newstead since December 2018. Both Kate and Zoe demonstrate a very professional, knowledgeable and friendly demeanour whilst actively supporting a newly formed Body Corporate Committee. Kate proficiently chairs meetings, and promptly circulates detailed Minutes to all owners. Kate and Zoe also actively provide effective communication channels via phone or email to address and/or clarify any issues raised by Committee Members. The Body Corporate Committee looks forward to a long working relationship with Kate and Zoe in the future.
1 comment
SSKBSSKB Strata Managers
Hi Pretty Poeme,
Thank you for sharing all the reasons how Kate and Zoe have made a positive difference in your community.
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Quality SSKB service & staff
SSKB manage a large complex of over 100 apartments of which I have been on the committee for over 15 years & chairman for the past 7 years. During my involvement with the committee I cannot express in words how good SSKB has been & in particular our community manager John Atkinson. Very simply if it wasn't for John I would not continue to chair our committee. John's knowledge & integrity are both of the highest order & beyond question, making my tasks more enjoyable rather than onerous.
But it doesn't start & end with John. It's the entire SS...Read more
KB back up service & staff that all deserve credit too. Julia Angus is our assistant community manager with her efficiency & manner ensures everything is in order at all times. SSKB have also helped with term deposit investments & my recent experience with Rebecca Gardner in obtaining negotiated interest rates & opening up new accounts, as difficult as it has now become in the banking sector, was handled with a high degree of professionalism. Whilst the procedure was somewhat lengthier than normal, Rebecca at regular intervals would keep me posted with updates & not once did I have to chase her up. That's the sort of service we all long for & I have been use to from John & his team over many years. Well done SSKB & keep up the good work.1 comment
SSKBSSKB Strata Managers
Hi Garry,
Thank you for letting us know about the great work being done by John and Julia and that our support team is delivering great service.
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Martin ZhangSouth East Queensland, QLD
Amazing SSKB Community Manager Lisa Li
As a new manager who have taken over the management for a complex of 66 villas for 3 months, I will say I am so fortunate to have the timely support and assistance from Lisa Li and Robyn Morrissey as our community manager and assisted community manager.
For each email and query I sent, Lisa and Robyn replied within the same day. Lisa is very intelligent and knowledgeable to solve the problem with the best solution at the time of situation. She runs the committee meetings in a great manner and takes time out to explain the meanings and concepts...Read more
to those that require it. I wont be able to get my feet on the ground so quickly without the help from Lisa and Robyn. Very pleasure to deal with. I look forward to a long working relationship with them.1 comment
SSKBSSKB Strata Managers
Hi Martin,
Thank you for such wonderful feedback. I will be happy to pass this on to Lisa and Robyn. We are delighted to welcome you all to the SSKB community and look forward to a wonderful working relationship.
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Mark FentonSouth East Queensland, QLD
Very Professional and well informed support
We manage a 30 unit holiday resort and have used SSKB as our community Mangers for over the past 10 years . Our Manager Brendan Edwards along with Rachael Chapman from SSKB has been absolutely brilliant . Their knowledge of the very complex Strata living industry and management rights business requirements has been very professional . With the various complex laws nowadays in our business having a company like SSKB behind you for advice has been helpful and stress free . We Highly recommend this organization .
1 comment
SSKBSSKB Strata Managers
Hi Mark,
Thank you for sharing all the reasons how Brendan and Rachael have made a positive difference in your community. We will be sure to let them know!
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SSKBSSKB Strata Managers
Hi Deb,
We're delighted to hear that Amelia and Benjamin have been delivering five-star service. We'll be sure to let them know!