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Alexii

AlexiiSouth-Eastern Region, NSW

  • 3 reviews
  • Verified purchase

A good product but some flaws

published

Questions & Answers

Inkta Faye

Inkta Fayeasked

I am wondering why Harris Scarfe won’t accept my 56 piece Noah cutlery set back due to the knives having rust where the name stamp is? They advised Stanley Rogers will not accept returns due to rust. I’ve only had it for about 2 weeks

UPDATE. Harris Scarfe have refunded me the whole amount. They do however advise that Stanley Rogers won’t accept returns due to rust. Thank you Harris Scarfe for doing this.



2 answers
Alexii
Alexii

Sorry Inkta but I can't explain why they won't accept it. When I returned a set to them because of a rough edge to a fork I had no problem. In fact I was wondering if hey could get just the one item replaced and the staff told me to bring the whole set back. We then bought a different SR model as they didn't have the same set there.

Alexii
Alexii

Glad you got the refund, Inkta.

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