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Reviews

4.7

80 reviews
5
(71)
4
(1)
3
(1)
2
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1
(4)
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    4.9 (21)
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Fantastic guys

published
1 comment
State Roads
John F.State Roads
Chicken

ChickenBrisbane

  • Verified customer

Excellent Service, Quick, Professional and very detailed

published

Very happy, they completed the inspection within 16 hours. One of the competitors hadn't even responded to my enquiry in that time. Very detailed report and the phone call helped. Thanks guys keep up the great work



1 comment
State Roads
John F.State Roads
Michael

MichaelSydney

quick reliable service and value for money - friendly as well

published

Well done and thanks again - keep up the good work - I will be recommending you to all my friends and family

1 comment
State Roads
John F.State Roads
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Pre-purchase Inspection

published

Booked inspection with Jo on Tuesday morning, inspection completed Wednesday afternoon.
Steve (vehicle inspector) called me when he finished to discuss findings, concerns and recommendations (verbal advice of his findings).
A 6 page report and over 30 pictures arrived about 15 minutes later.
Steve was straightforward and honest with the check and recommendations.
Great company to deal with (from my experience)

1 comment
State Roads
John F.State Roads
Amie

AmieIpswich

  • 4 reviews
  • Verified customer

Saved me a lot of money!!

published

I had my first experience with stateroads today. The report I got back was extensive and interesting. The mechanic, Anthony, did a magnificent job and was very plesant and professional to speak to. The receptionists are lovely to! I would recommend this company.

1 comment
State Roads
John F.State Roads

Highly recommended

published

Excellent price! Friendly staff, thanks Anthony! Great service especially good for people who don't have the time to make it too a mechanic. I wouldn't think twice about recommending this company. Cheers again!

1 comment
State Roads
John F.State Roads
Frank F

Frank FReedy Creek

  • Verified customer

Helped me save $2000 on my car

published

Great service! Highly recommend!

published

The car we were looking at was inspected by John, who was so thorough and checked things we had no idea even needed to be checked. He was honest about the car gave me his opinion about what I should do when I asked him. He went out of his way to give me further advice on Volkswagen (the car he was inspecting) as well as others cars and recommendations.
We are so glad we went through State Roads, we aren't buying the car which was viewed after receiving the through report - so thank you again! The ladies in the office are a pleasure to deal with as well.

1 comment
State Roads
John F.State Roads
Mohamed

MohamedWyndham

  • Verified customer

Highly recommend

published

Great experience, Paul my inspector was very thorough and explained everything in detail.
Lisa in the office (apologise if i got the name wrong) was very helpful in accommodating me with my request for a verbal heads up if vehicle was under finance as i was at sellers house ready to execute purchase, as the vehicle had passed Pauls inspection. I highly recommend these guys and will definitely be using them again in the future. Cheers

1 comment
State Roads
John F.State Roads
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  • Verified customer

Extremely Professional. Won’t go anywhere else!

published

Can not recommend highly enough. Thorough I sections all round. Had my results emailed as well as a phone call by inspector himself. I missed his call and he still took the time to leave me a voice message explaining everything. Once ringing him back I explained I was interstate and he told me to leave him a message with suburbs I was looking at and he’d tell me if they were worth looking at or not as I had requested an inspection in a not so nice area! They saved me big time on a car I was looking at purchasing! Will be sure to go back for my next inspection. Won’t consider anyone else. Great value and great employees.

1 comment
State Roads
John F.State Roads
Tamara

TamaraGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Exceeded Expectations! I Would Highly Recommend!

published

I called at 10am today to see if an inspection could be booked for tomorrow. State Roads were able to organise an inspector at 4pm the same day.
At 6pm I received a very detailed report ( I took the platinum option ) and received a call from Flavio who gave me a summary of what he found.
What has impressed me the most is their responsiveness, thorough and detailed reporting and personal service ( with follow up call and text when I had more questions).
Looking at purchasing a vehicle with extremely high kms, I was needing some peace of mind and expertise so that I could make the right purchase decision. I would definitely recommend State Roads and will use them again in the future! Thank you!

1 comment
State Roads
John F.State Roads

A thorough and professional service

published

A colleague recommended State Roads to me before I bought a used car. I called them up and they took care of everything. They booked the inspection with the vendor meaning there wasn't three-way communication and sent me a detailed report promptly after they had carried it out. Very impressive service. I'll use them again for my next car.

1 comment
State Roads
John F.State Roads

Inspection of car

published

Got State Roads out to inspect my land rover, they found several faults including a couple that i had not noticed, very thorough and knowledgeable, detailed report and trevor was great to deal with.

1 comment
State Roads
John F.State Roads

Excellent Service definately worth the money and peace of mind.

published
1 comment
State Roads
John F.State Roads
Rob laver

Rob laverGreater Melbourne (Outer), VIC

  • 2 reviews

Great service beyond expectations

published
1 comment
State Roads
John F.State Roads
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Shaun

ShaunHunter Region, NSW

  • 2 reviews

State Roads Saved Me Thousands of Dollars, and Maybe my Health!!

published
1 comment
State Roads
John F.State Roads

Excellent company

published

Have used State roads several times, excellent service very professional, and have a wealth of knowledge about cars, have saved me many $$$.buying the right car.

Thanks Wim and his amazing team.

Lee Cooper

1 comment
State Roads
John F.State Roads
Gary

GaryMetropolitan Adelaide, SA

  • 11 reviews
  • 1 like
  • Verified customer

booking number 267635 Not happy

published
2 comments
State Roads
John F.State Roads
Gary
Gary
Will

WillPerth, WA

  • 9 reviews
  • 8 likes

Really good and fast service - PRE PURCHASE INSPECTION

published

I initially went to use "Redbooks" but they could not give me any specifics, i wanted an inspection done on the same day i was calling (i called approx 8am).
Nevertheless i booked using their online system, and when i called to confirm they could not commit.
So i cancelled.
I stumbled on State Roads, they picked up the phone super quickly, when i asked for it to be done today, the guy laughed and said he will do his best. 1 minute on hold and he came back with a yes!
The inspector came out and did a full inspection, he then called me and gave me a comprehensive break down of what was good and bad about the car. I got the report through not more than 20 minutes after inspection done.
Very impressed.

1 comment
State Roads
John F.State Roads
Mataya

MatayaBrisbane

6 star service

published

Very helpful team and quality checks made the service all the worthwhile. The whole process easy, only took a day turnaround and it was one less thing I needed to worry about as I purchased my new car. Thanks guys!

1 comment
State Roads
John F.State Roads
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Questions & Answers

Pankaj W.

Pankaj W.asked

Ok so after a lot of research, I have narrowed down to State Roads & NRMA for Inspection of a car that I am interested in buying. From what I understand, the quality of Inspection also depends on the Mechanic assigned to do the job? (Based on Negative Reviews Posted here)
I dont mind paying $265 for Inspection but I dont wanna end up chasing State Roads for missing things in the report. Can you make sure that a Mechanic with a good reputation is assigned to do my job?

1 answer
State Roads
John F.State Roads

Hi Pankaj
All of our mechanics are a grade mechanics and have the same equipment and same training and in particurlar, body repair training. Over the past 25 years of being in the same business we have sifted through many mechanics and have an awesome team. We stand by all of our mechanics and we are happy to guarantee their work

kishlette

kishletteasked

How long does a platinum inspection usually take to be conducted? After that, what's the estimated timeframe for when the report will be provided? Thanks for your help.

2 answers
State Roads
John F.State Roads

The inspection really depends on the car type and age km etc, also if the car has problems and/or been repaired structurally. We generally allow 3 hours for the inspection which includes creating the 6 page report and pics download. The mechanic will usually call you straight after he is finished looking at the car and you will usually receive the emailed report by the end of the working day at the latest.

kishlette
kishlette

Thanks for the fast response - perfect.

Linda Paeleman

Linda Paelemanasked

What is the actual mileage without clocking?

1 answer
State Roads
John F.State Roads

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