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Reviewer Photos & Videos
Jason and sarahMetropolitan Adelaide, SA
- Verified customer
Great people to work with
Yuki wang has done an awsome job with providing us everything we need and always has an answer for everything we ask about. Absolute pleasure to work with so far. Extremely excited about the next stage of the build.
1 comment
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PeterLizHMetropolitan Adelaide, SA
- Verified customer
So Easy To Deal With
So far Kim and Poota from Statesman Homes have been a pleasure to deal with and have so far provided a very professional customised product. We are extremely happy, thanks girls.
1 comment
Customer Service T.Statesman Homes
Ki PeterLizH,
Thank you very much for your review of your building experience with Statesman Homes so far and we very much appreciate the recommendation! We will certainly pass along your kind words to Kim and Pooja.... Read more
We look forward to your home coming together! Thank you, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
yifiMetropolitan Adelaide, SA
- Verified customer
perfect!This is company is a really good one,their really patient at all the times!
they have managed my floor plan and build really well. they answer me any time if i have concerns and the workmanship is theis good as well !overall very appreciate!
1 comment
Customer Service T.Statesman Homes
Hi Yifi,
Thank you very much for your review of your building experience with Statesman Homes so far!... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Statesman Homes compares to other Home Builders
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RyanMetropolitan Adelaide, SA
- Verified customer
The epitome of customer service!
Yuki Wang was incredibly patient, understanding and friendly, all whilst remaining absolutely professional. She went well and truly above and beyond in all aspects of her work to ensure that I had a product that I was satisfied and happy with! I have no hesitation in recommending her, whatsoever.
1 comment
Customer Service T.Statesman Homes
Hi Ryan,
Thank you very much for your review of your building experience with Statesman Homes so far and we very much appreciate the recommendation! We will certainly pass along your kind words to Yuki.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Amanda995Metropolitan Adelaide, SA
- 2 reviews
- Verified customer
Building with statesman
I built with statesman. Started well with the consultant at the display home. He took the time to design a house that fitted my block of land. I was kept up to date with the process. When called I had prompt service. Visited the site weekly to see and was happy with the progress. If I visited and their were trades there they were always friendly and the odd question I had they were happy to answer. Had trouble with them once but the building supervisor solved that quickly. With selections I was surprised with how much was included would definitely build with them and recommend them
1 comment
Customer Service T.Statesman Homes
Hi Amanda995,
Thank you very much for your review of your building experience with Statesman Homes! We very much appreciate your feedback.... Read more
Congratulations on moving into your new home! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Mary CrouchMetropolitan Adelaide, SA
- Verified customer
Homes built, no problems, great quality!
We had seen a display home we liked, Statesman modified it to suit our needs and then built it just as we wanted. No delays, no dramas, just did it!
1 comment
Customer Service T.Statesman Homes
Hi Mary,
Thank you very much for your review of your experience with Statesman Homes!... Read more
Congratulations on moving into your new home! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Bethany MMetropolitan Adelaide, SA
- Verified customer
Really responsive and helpful - they went above and beyond
Our build was well managed and the few issues that arose throughout the process were addressed in a timely and efficient way. Communication and contact with Statesman was outstanding. We were really happy with the outcome and final product and the costs lined up with our expectations.
1 comment
Customer Service T.Statesman Homes
Hi Bethany,
Thank you very much for your review of your building experience with Statesman Homes! ... Read more
Congratulations on moving into your new home! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Florica MihailescuMetropolitan Adelaide, SA
- Verified customer
Friendly, Accessible, Informative ..great company to deal with
I'm still in the beginning stage and couldn't be more pleased for choosing Statesman, their openness and honesty is welcoming....no question is to trivial.
Cost wise at this stage is on par.
1 comment
Customer Service T.Statesman Homes
Hi Florica,
Thank you very much for your review of your building experience with Statesman Homes so far! ... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
ArleneMichaelMetropolitan Adelaide, SA
- Verified customer
We had a good experience with our consultant, Yuki!
Yuki has been exceptional. She assisted us in every process of planning to build our home and made the process easy for us. Will definitely recommend her to our friends.
1 comment
Customer Service T.Statesman Homes
Hi ArleneMichael,
Thank you very much for your review of your building experience with Statesman Homes so far! We will certainly pass along your kind words to Yuki.... Read more
Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Statesman Homes compares to other Home Builders
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BryanfMetropolitan Adelaide, SA
- Verified customer
Amazing service!
We felt the communication and service provided by Yuki Wang and Statesman was above and beyond. We will be recommending Statesman in the future to all our friends and family.
1 comment
Customer Service T.Statesman Homes
Hi Bryanf,
Thank you very much for your review of your building experience with Statesman Homes so far and we very much appreciate the recommendation! We will certainly pass along your kind words to Yuki.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Thank you for your outstanding help Phillip Ward
Hi,
I have to mention we are the most luckiest family to have Phillip Ward as a consultant. He is not only a most professional service provider but a fantastic person. He is the most kindest, humble, man we ever met. In the position of first home builder we did not have anything else only thousands of questions. It is obvious in such important and wonderful journey. But in case of Phillip our feeling was always he really care about us. He were always willing to explain the circumstances and details to help us make the best decision. He alway...Read more
s found solution. And when he promises something it happens. We have to live this house for many years. With Phillip's help we know we have the best outcome. We cannot be grateful enough to him. He did much more than anyone can expect. Statesman can be proud of him. This is our privilege to know him. Thank you so much A family with a dream home1 comment
Customer Service T.Statesman Homes
Hi NNMHG,
Thank you very much for your review of your building experience with Statesman Homes so far! We will certainly pass along your kind words to Phillip.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Maria MCentral, SA
- Verified customer
A company that go the extra mile. Yuki is our sales consultant and did so much to help design our customized home.
Although our footing end up way more than what was predicted, everything worked out really well. We had good customer care through the process so far, and everything is well on track.
1 comment
Customer Service T.Statesman Homes
Hi Maria,
Thank you very much for your review of your building experience with Statesman Homes so far! We will certainly pass along your kind words to Yuki.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Brooke PMetropolitan Adelaide, SA
- Verified customer
So excited, can't wait to see my dream home
So far so good, we are still in the pre construction stage and have done our selections. The cost of the house is fantastic value! We have Yuki Wang as our consultant and she is very knowledgeable about pricing of extras and what changes can or can't be done. We have had numerous appointments with Yuki and even done a few plan changes just to get our perfect home!
1 comment
Customer Service T.Statesman Homes
Hi Brooke,
Thank you very much for your review of your building experience with Statesman Homes so far! We will certainly pass along your kind words to Yuki.... Read more
We look forward to seeing your house progress through the next stages! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
First Home Build - Kim Nguyen
Kim Nguyen based at Statesman Brookmont has made organising our first home build seamless. Throughout the planning process Kim has been patient, responsive and timely relating to any structural or internal modification requests. Kim has well established connections with local lenders and land offices clearly showed during the planning phase and we believe this is also another reason our land and house plans have come together so easily. As first homer builders we were initially unsure about the process, however, Kim has guided us through each ...Read more
step with great detail and ensured that we walked away both comfortable and knowledgeable about what was required. We have finally signed on our build, and we are very much looking forward to receiving our master plans and commencing the build of our brand new home. We couldn’t be more thankful if we tried! Highly recommend.1 comment
Customer Service T.Statesman Homes
Hi Jarryd and Maddy,
Thank you very much for your review of your building experience with Statesman Homes so far! We're pleased to hear that Kim has been able to guide you through the process so that you're comfortable with your decision. ... Read more
We look forward to your home moving through to stages! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
RichaMetropolitan Adelaide, SA
- 2 reviews
- Verified customer
Building Consultant - Mani Singh
Mani Singh has been of great help to us specially being the first time home buyers we were really supported well in every aspect. I liked that he never pushed us for anything and gave recommendations according to what we want from this house. He made sure he is visiting the site and is in contact with us even after the construction started. He was very prompt in addressing our queries and made sure we are comfortable with the response. We were very luck to have Mani. I am definitely going to work on future investments with him. If you want someone who understands your need and address it its Mani.
1 comment
Customer Service T.Statesman Homes
Hi Richa,
Thank you very much for your review of your building experience with Statesman Homes so far! We will certainly pass along your kind words to Mani.... Read more
We look forward to your property coming together! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Statesman Homes compares to other Home Builders
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AnthonyMetropolitan Adelaide, SA
- Verified customer
Disgrace of a builder if you can call them that
Absolutely useless... disgusting, rude, manipulative, deceiving and flat out fool of a builder..
after a nightmare 2 year build with this company safe to say I will never build another house again. They say you can do this and that but as soon as you sign the contract they turn into rude pricks.
They forgot structural steel in our framing which then halted our build for 13weeks and left our timber frame soaking for the winter (13 weeks of paying a mortgage for a supposedly completed frame). The steel was actually in the engineering plans but ...Read more
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JAMES SUNDERLANDSouthern and Hills, SA
- 3 reviews
- 1 like
- Verified customer
Great service both during and after the build
The build was managed well and professionally. We had some design isuues around a significant tree and Statesman assisted us all the way. The workmanship was quite exceptional. We had no major issues and only a couple of minor devotions during the build who h were rectified in a timely manner. The end result is a great quality home. We really had no issues during or after the build. Our 3 monthly punch list was small with only minor items that were rectified almost immediately. The after sales service and support was amazing and still is. We st...Read more
ayed in budget but I think that's because we were all over it. We did have some items on the selections that we originally paid for that did come as inclusions. Overall Statesman were great and we are recommending them to our son who is looking to build.1 comment
Customer Service T.Statesman Homes
Hi James,
Thank you for taking the time to review your building experience with Statesman Homes! We're pleased to hear that we were able to assist you with everything along the way.... Read more
Congratulations on your new home! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
HeatherMetropolitan Adelaide, SA
- 2 reviews
- Verified customer
Fantastic Builder
I knew as soon as I met Kim Nguyen that my build was in safe hands. Nothing was too much trouble for her. Kim has fantastic people skills and gives amazing customer service. She told me the build would take around nine months and it was finished in just under that time. Wade Symes was also great, going through everything with me, making sure that if he noticed any little things like paint spots, he was onto them straight away. Maddison was so helpful with my selections and came up with some suggestions as well. I was kept well informed ...Read more
on the progress of the build and always found your staff friendly and helpful when I phoned about something. The after sales service was excellent and things that needed to be put right within the first three months of me living here, were done very quickly. The final cost of the house was around what I was quoted, but I added a few extras at selections. All in all, I am very happy I chose Statesman as my house builder, the experience was stress free, the build went without problems and you have a great team working for your company, well done. I would certainly recommend your company to others who may be considering a new build. Heather Spencer1 comment
Customer Service T.Statesman Homes
Hi Heather,
Thank you very much for your review of your building experience with Statesman Homes! We will certainly pass along your kind words to Kim, Maddison, Wade and the rest of the team.... Read more
Congratulations on your new home! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Building Experience with Statesman
Building is such a stressful experience having built twice before through other builders. Conversely, my experience with Statesman has been stress free thanks to our sales consultant, Kim Nguyen. Kim is passionate about her job and it’s clear through her professionalism, extensive knowledge and expertise in the finer details. I came to Kim with a rough design of a plan and quickly Kim was able to produce a design that ticked all my must haves in a home.
It’s understandable that we aren’t Kim’s only clients, however, Kim is always available to...Read more
speak with me over the phone and always makes time over the weekend to meet with us. Kim continuously reminds us that if we ever have any questions or queries to contact her at any time. Nothing is ever too hard for her. Kim is undoubtedly the best consultant I’ve worked with and she has made this experience with Statesman quite a memorable one. I have often referred Statesman Homes to friends and family due to Kim’s impeccable finesse in designing the perfect home. I'm very excited to move into the construction phase of our build to see my dream home come to life.1 comment
Customer Service T.Statesman Homes
Hi Kirby-Alyce,
Thank you very much for your review of your building experience with Statesman Homes so far! We will certainly pass along your kind words to Kim.... Read more
We look forward to seeing your house progress through the next stages quickly! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Donna BSouth Australia
- Verified customer
Dont Overlook Statesman Homes
After canceling a contract with another builder after a hard time, it was such a worry with who to build with and to start the process again.
we were refereed by friends to speak to Kim Nguyen from Statesman who has custom designed their house.
Kim made our decision to terminate our other build less stressful, we had a quote and custom plan drawn up so quickly, Kim bent over backwards to get our paperwork sorted and kept us in the loop the whole time, we weren't just a number to her, any little questions she followed up instantly and let us k...Read more
1 comment
Customer Service T.Statesman Homes
Hi Donna,
Thank you very much for your review of your building experience so far with Statesman Homes! ... Read more
We can't wait to see your house progress through the Construction phase! Kind regards, The Statesman Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Anonymousasked
We've changed our mind on some selections and noticed a few that weren't correct on our final selections contract (we haven't signed off on yet). We emailed our design consultant but the only response we received was one that emitted annoyance towards us with no questions or anything in our previous emailed referred too in a helpful manner. I understand from a designers point of view it can be frustrating if people change their mind but surely if we are paying hundreds of thousands of dollars for a home we have a right to make sure we are 100% content with our choices regardless of that meaning some things will be changed?
1 answer
Hi Anonymos,
I believe you can change your mind but it might cost you a change fee. If no answer comes you can ask for a manager phone/ email. A phone call can solve some doubts.
Good luck.
Riaz H.asked
Hi is the quote for paving or concrete for the driveway usually mentioned in the original quote before you sign your contract or after you pay the deposit money
2 answers
Hi Raiz, we didnt ask nor was it mentioned in the quote.
I suggest you ask for a price before you sign the contact.
Hi Riaz,
Unless you ask for driveway to be added into the contract, it won't be added. You better go to a good sales consultant and there shouldn't be any issues. Otherwise, can be difficult to predict.
A good consultant won't please you with the price initially. However, when you receive you footings report you will be pleased.
Whereas, a bad sales consultant will attract you with the best price that will be all underrated and when you see a real price you will be very angry and upset.
So, good luck.
Melinda P.asked
How much does it cost to upgrade the internals for built in wardrobes to 4 drawers, 3 fixed shelves and double rails for a 1910 wide and a 1500 wide robe?
1 answer
Customer Service T.Statesman Homes
Hi Melinda,
Thank you for contacting Statesman Homes.
If you contact us directly at [email protected] we can pass your query along to the relevant department. Please provide your job number within the email so we can review your plans.
Kind regards,
The Statesman Homes Team
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Customer Service T.Statesman Homes
Hi Jason and Sarah,
Thank you very much for your review of your building experience with Statesman Homes so far! We will certainly pass along your kind words to Yuki.... Read more
We look forward to your home coming together! Kind regards, The Statesman Homes Team