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Reviews

4.4

133 reviews
5
(92)
4
(24)
3
(3)
2
(0)
1
(14)
  • Build Stage
    • Pre-Construction (42)
    • Post-Construction (14)
    • Mid-Construction (9)
  • Customer Service
    4.7 (60)
  • Site Admin
    4.4 (24)
  • Timeliness
    4.4 (34)
  • Structural Integrity
    4.6 (14)
  • Plumbing & Waterproofing
    4.6 (15)
  • Electrical & Lighting
    4.4 (14)
  • Flooring
    4.5 (11)
  • Transparency
    4.4 (37)
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Reviewer Photos & Videos

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Jason and sarah

Jason and sarahMetropolitan Adelaide, SA

  • Verified customer

Great people to work with

published

Yuki wang has done an awsome job with providing us everything we need and always has an answer for everything we ask about. Absolute pleasure to work with so far. Extremely excited about the next stage of the build.



1 comment
Statesman Homes
Customer Service T.Statesman Homes
PeterLizH

PeterLizHMetropolitan Adelaide, SA

  • Verified customer

So Easy To Deal With

published

So far Kim and Poota from Statesman Homes have been a pleasure to deal with and have so far provided a very professional customised product. We are extremely happy, thanks girls.



1 comment
Statesman Homes
Customer Service T.Statesman Homes
yifi

yifiMetropolitan Adelaide, SA

  • Verified customer

perfect!This is company is a really good one,their really patient at all the times!

published

they have managed my floor plan and build really well. they answer me any time if i have concerns and the workmanship is theis good as well !overall very appreciate!



1 comment
Statesman Homes
Customer Service T.Statesman Homes
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Ryan

RyanMetropolitan Adelaide, SA

  • Verified customer

The epitome of customer service!

published

Yuki Wang was incredibly patient, understanding and friendly, all whilst remaining absolutely professional. She went well and truly above and beyond in all aspects of her work to ensure that I had a product that I was satisfied and happy with! I have no hesitation in recommending her, whatsoever.

1 comment
Statesman Homes
Customer Service T.Statesman Homes
Amanda995

Amanda995Metropolitan Adelaide, SA

  • 2 reviews
  • Verified customer

Building with statesman

published

I built with statesman. Started well with the consultant at the display home. He took the time to design a house that fitted my block of land. I was kept up to date with the process. When called I had prompt service. Visited the site weekly to see and was happy with the progress. If I visited and their were trades there they were always friendly and the odd question I had they were happy to answer. Had trouble with them once but the building supervisor solved that quickly. With selections I was surprised with how much was included would definitely build with them and recommend them

1 comment
Statesman Homes
Customer Service T.Statesman Homes
Mary Crouch

Mary CrouchMetropolitan Adelaide, SA

  • Verified customer

Homes built, no problems, great quality!

published

We had seen a display home we liked, Statesman modified it to suit our needs and then built it just as we wanted. No delays, no dramas, just did it!

1 comment
Statesman Homes
Customer Service T.Statesman Homes
Bethany M

Bethany MMetropolitan Adelaide, SA

  • Verified customer

Really responsive and helpful - they went above and beyond

published

Our build was well managed and the few issues that arose throughout the process were addressed in a timely and efficient way. Communication and contact with Statesman was outstanding. We were really happy with the outcome and final product and the costs lined up with our expectations.

1 comment
Statesman Homes
Customer Service T.Statesman Homes
Florica Mihailescu

Florica MihailescuMetropolitan Adelaide, SA

  • Verified customer

Friendly, Accessible, Informative ..great company to deal with

published

I'm still in the beginning stage and couldn't be more pleased for choosing Statesman, their openness and honesty is welcoming....no question is to trivial.
Cost wise at this stage is on par.

1 comment
Statesman Homes
Customer Service T.Statesman Homes
ArleneMichael

ArleneMichaelMetropolitan Adelaide, SA

  • Verified customer

We had a good experience with our consultant, Yuki!

published

Yuki has been exceptional. She assisted us in every process of planning to build our home and made the process easy for us. Will definitely recommend her to our friends.

1 comment
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Bryanf

BryanfMetropolitan Adelaide, SA

  • Verified customer

Amazing service!

published

We felt the communication and service provided by Yuki Wang and Statesman was above and beyond. We will be recommending Statesman in the future to all our friends and family.

1 comment
Statesman Homes
Customer Service T.Statesman Homes
  • Verified customer

Thank you for your outstanding help Phillip Ward

published
1 comment
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Customer Service T.Statesman Homes
Maria M

Maria MCentral, SA

  • Verified customer

A company that go the extra mile. Yuki is our sales consultant and did so much to help design our customized home.

published

Although our footing end up way more than what was predicted, everything worked out really well. We had good customer care through the process so far, and everything is well on track.

1 comment
Statesman Homes
Customer Service T.Statesman Homes
Brooke P

Brooke PMetropolitan Adelaide, SA

  • Verified customer

So excited, can't wait to see my dream home

published

So far so good, we are still in the pre construction stage and have done our selections. The cost of the house is fantastic value! We have Yuki Wang as our consultant and she is very knowledgeable about pricing of extras and what changes can or can't be done. We have had numerous appointments with Yuki and even done a few plan changes just to get our perfect home!

1 comment
Statesman Homes
Customer Service T.Statesman Homes
  • Verified customer

First Home Build - Kim Nguyen

published
1 comment
Statesman Homes
Customer Service T.Statesman Homes
Richa

RichaMetropolitan Adelaide, SA

  • 2 reviews
  • Verified customer

Building Consultant - Mani Singh

published

Mani Singh has been of great help to us specially being the first time home buyers we were really supported well in every aspect. I liked that he never pushed us for anything and gave recommendations according to what we want from this house. He made sure he is visiting the site and is in contact with us even after the construction started. He was very prompt in addressing our queries and made sure we are comfortable with the response. We were very luck to have Mani. I am definitely going to work on future investments with him. If you want someone who understands your need and address it its Mani.

1 comment
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Anthony

AnthonyMetropolitan Adelaide, SA

  • Verified customer

Disgrace of a builder if you can call them that

published
  • +1
JAMES SUNDERLAND

JAMES SUNDERLANDSouthern and Hills, SA

  • 3 reviews
  • 1 like
  • Verified customer

Great service both during and after the build

published
1 comment
Statesman Homes
Customer Service T.Statesman Homes
Heather

HeatherMetropolitan Adelaide, SA

  • 2 reviews
  • Verified customer

Fantastic Builder

published
1 comment
Statesman Homes
Customer Service T.Statesman Homes
  • Verified customer

Building Experience with Statesman

published
1 comment
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Customer Service T.Statesman Homes
Donna B

Donna BSouth Australia

  • Verified customer

Dont Overlook Statesman Homes

published
1 comment
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Page 3 of 7
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Questions & Answers

Anonymous

Anonymousasked

We've changed our mind on some selections and noticed a few that weren't correct on our final selections contract (we haven't signed off on yet). We emailed our design consultant but the only response we received was one that emitted annoyance towards us with no questions or anything in our previous emailed referred too in a helpful manner. I understand from a designers point of view it can be frustrating if people change their mind but surely if we are paying hundreds of thousands of dollars for a home we have a right to make sure we are 100% content with our choices regardless of that meaning some things will be changed?

1 answer
Azd8
Azd8

Hi Anonymos,

I believe you can change your mind but it might cost you a change fee. If no answer comes you can ask for a manager phone/ email. A phone call can solve some doubts.
Good luck.

Riaz H.

Riaz H.asked

Hi is the quote for paving or concrete for the driveway usually mentioned in the original quote before you sign your contract or after you pay the deposit money

2 answers
Bagger
Bagger

Hi Raiz, we didnt ask nor was it mentioned in the quote.
I suggest you ask for a price before you sign the contact.

Azd8
Azd8

Hi Riaz,

Unless you ask for driveway to be added into the contract, it won't be added. You better go to a good sales consultant and there shouldn't be any issues. Otherwise, can be difficult to predict.
A good consultant won't please you with the price initially. However, when you receive you footings report you will be pleased.
Whereas, a bad sales consultant will attract you with the best price that will be all underrated and when you see a real price you will be very angry and upset.
So, good luck.

Melinda P.

Melinda P.asked

How much does it cost to upgrade the internals for built in wardrobes to 4 drawers, 3 fixed shelves and double rails for a 1910 wide and a 1500 wide robe?

1 answer
Statesman Homes
Customer Service T.Statesman Homes

Hi Melinda,

Thank you for contacting Statesman Homes.

If you contact us directly at [email protected] we can pass your query along to the relevant department. Please provide your job number within the email so we can review your plans.

Kind regards,
The Statesman Homes Team

Get an answer from our members and Statesman Homes representatives

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