Stefani Twin Undersink Water Filter

After about 18 months one of the connectors that the 1/4 in hoses plug into split at the thread and water everywhere. This is installed WITH the pressure reducer they supply.

Stefani came to the party and posted replacements out that arrived within a couple of days.

12 months later one of the cannisters split at the bottom. Kitchen cabinet flooded again.

Not worth the hassle, replacing with a mains pressure one. Look elsewhere.

Do not know if it’s doing the filtering job it promises. What I do know is that the intake burst and covered the kitchen with water. Luckily we heard the water at 2am before any serious damage could be done. Do not buy this product - it’s rubbish.

Bought 3 years ago, installed, no problems,went to change filters after 12 months, as recommended, discovered filters were wrapped in plastic!!! Installed same filters back again, why put new ones in, when they had no effect previous 12 months. two days ago, top housing split, caused major leak, fortunate we were home. BOTTOM LINE THIS PRODUCT IS RUBBISH.

Issues with leaking, orings pinch easily, then leak. Cant buy orings easily (and sizings not published), bought two units waste of money. Had numerous leaks and has damaged the cabinets. Be very careful putting on the housings, and dont over tighten. Spend a bit more and get a better unit.

Had the dual filter for 6 months then one of the filter containers broke at the bottom. Luckily we were home when it happened. So went to buy a replacement only to find that the single filter type are a different size fitting to the dual type. FFS......Left it with one filter but then the canister O ring went causing over $2000 worth of damage to my house....out of warranty. Will not buy or recommend to anyone. Crap product, crap design.

Rubbish!!! Don’t buy! Ours split a canister under the bench, flooded the kitchen. Call bunnings special orders 3 times to get a replacement... only to find out have to buy an entire underbench unit at $40 and wait 3 weeks for it to come from W.A. Buy elsewhere!!!!! Rubbish

Approximately 2 years of good water filtering then, twin undersink unit developed a large crack and within 2 hours flooded my kitchen, family room and laundry, where it ran out of the drain and under laundry door. Minimal damage, only a little cupboard swelling due to prompt clean up by myself and 3 daughters working quickly. Might try another brand

Tap water being very hard to use here, I had to run buy bottled water time and again. Stefani filter has helped to reduce the odour but did not improve the taste as expected. Overall, I would say a ok product. I would suggest this for someone who wants to eliminate the odour from their water.

I recently returned from an overseas trip to find water pouring from under the sink across the tiled floor in the kitchen, across the family room and finally through the laundry floor waste. Fortunately not into my carpets or floorboards. The canister of the first filter had burst, even when fitted with the supplied reduction valve. I can never trust this brand again

Purchased an under sink twin canister filtration unit. Top housing developed hairline crack after 2 yrs, caused a leak that happened when we were out for the day and ruined downstairs ceiling, I even had a water pressure restrictor in place!!! Cheap product, would definitely steer clear of this product.

Purchased a twin undersink unit from Bunnings 2 years ago. Installed it myself - no issues. Ran perfectly well until 12 months had elapsed and the kitchen was flooded. Hairline cracks in bottom of first unit. Changed filters and decided to use only 1 cartridge/unit. 12 months later the second unit does the same. Seems you have a manufacturing product issue. Will be phoning too.

Well what can I say the fall comes after greatness, this company Stefani does not listen to their customer and amend their installation instructions. The are arrogant and should not been on the shelves of Bunnings.
The instruction has no mention that the filter are repped in plastic and they are pre installed in the housing which is sealed off.
Does not bother me too much but when I made them aware of their instruction missing this vital part they just ignored it. Please let me know if they have it now included in their instruction and if so good on them but the least they could have said thank you.

The water quality and taste is fantastic and the unit is very easy to install. I only have one real issue and that is the pressure is very low with the pressure regulator and takes a while to fill a glass. Maybe I have an incorrect pressure regulator valve. but the price and water quality is well worth buying.

Bought and installed 3 years ago. First 2 years working great without issue but now the third year (warranty only 2 years) it started ocassionally leak water from the oring similar to other reports here. Took it out and had a close look and saw few minor crack lines. Suppose this allowed water pass through the oring and caused the leak.

Contacted Stefani as the housing should last alot longer and shouldnt crack at all. All i get from them is "it is over warranty period". Disappointed.

Had ours for 3 months and it worked great but started leaking from the top of one of the housings. I thought it might have been an O-ring but I've tried replacing with no success. I looked closely and it's actually the plastic housing that's slightly bulged and causing a slow leak. Will return to Bunnings for a replacement or a different model.

I noticed water in my kitchen on Saturday
My garage is below my kitchen - there was so much water that I believed that a pipe had sprung a leak
After investigation the water was only coming from the water filter
My kitchen cupboards are damaged
My garage ceiling needs approximately one metre square replaced
Be careful of this unit