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See the Best Water Filters in 2020 as rated by Australians on ieatwords.com.au.

Reviews

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Connectors failed then body split

published

After about 18 months one of the connectors that the 1/4 in hoses plug into split at the thread and water everywhere. This is installed WITH the pressure reducer they supply.

Stefani came to the party and posted replacements out that arrived within a couple of days.

12 months later one of the cannisters split at the bottom. Kitchen cabinet flooded again.

Not worth the hassle, replacing with a mains pressure one. Look elsewhere.

Purchased in September 2017 at Bunnings Noosaville for $105.00.


Rob

RobPerth, WA

Do not buy the Stefani water filter

published

Do not know if it’s doing the filtering job it promises. What I do know is that the intake burst and covered the kitchen with water. Luckily we heard the water at 2am before any serious damage could be done. Do not buy this product - it’s rubbish.

Purchased in February 2020 at Bunnings Warehouse for $200.00.

Ron

RonMetropolitan Adelaide, SA

  • 5 reviews

What absolute rubbish

published

Bought 3 years ago, installed, no problems,went to change filters after 12 months, as recommended, discovered filters were wrapped in plastic!!! Installed same filters back again, why put new ones in, when they had no effect previous 12 months. two days ago, top housing split, caused major leak, fortunate we were home. BOTTOM LINE THIS PRODUCT IS RUBBISH.

Purchased in February 2017 at Bunnings Warehouse for $104.00.

Rob

RobSydney, NSW

  • 2 reviews
  • 1 like

Do not buy, leaks

published

Issues with leaking, orings pinch easily, then leak. Cant buy orings easily (and sizings not published), bought two units waste of money. Had numerous leaks and has damaged the cabinets. Be very careful putting on the housings, and dont over tighten. Spend a bit more and get a better unit.

Purchased at Bunnings Warehouse.


Detsec

DetsecAdelaide

  • 3 reviews

Not fit for purpose.. Do not purchase this unit!

published

Purchased in July 2020 at Bunnings Warehouse for $100.00.


Pete

PetePerth, WA

  • 2 reviews

What a load of crap

published

Had the dual filter for 6 months then one of the filter containers broke at the bottom. Luckily we were home when it happened. So went to buy a replacement only to find that the single filter type are a different size fitting to the dual type. FFS......Left it with one filter but then the canister O ring went causing over $2000 worth of damage to my house....out of warranty. Will not buy or recommend to anyone. Crap product, crap design.

Purchased in June 2016 at Bunnings Warehouse for $299.00.


Out west

Out westSouthwest, VIC

  • 4 reviews
  • 1 like

Rubbish!!! Do NOT BUY !

published

Rubbish!!! Don’t buy! Ours split a canister under the bench, flooded the kitchen. Call bunnings special orders 3 times to get a replacement... only to find out have to buy an entire underbench unit at $40 and wait 3 weeks for it to come from W.A. Buy elsewhere!!!!! Rubbish

Purchased in March 2017 at Bunnings Warehouse for $100.00.

The reviewer stated that an incentive was offered for this review


The flooding caused cupboard swelling after approximately 2 years of use

published

Approximately 2 years of good water filtering then, twin undersink unit developed a large crack and within 2 hours flooded my kitchen, family room and laundry, where it ran out of the drain and under laundry door. Minimal damage, only a little cupboard swelling due to prompt clean up by myself and 3 daughters working quickly. Might try another brand

Date PurchasedJan 2017
Saroj

Saroj

  • 9 reviews
  • 5 likes

Not too bad though!

published

Tap water being very hard to use here, I had to run buy bottled water time and again. Stefani filter has helped to reduce the odour but did not improve the taste as expected. Overall, I would say a ok product. I would suggest this for someone who wants to eliminate the odour from their water.

Date PurchasedJul 2018

Cannot handle the job

published

I recently returned from an overseas trip to find water pouring from under the sink across the tiled floor in the kitchen, across the family room and finally through the laundry floor waste. Fortunately not into my carpets or floorboards. The canister of the first filter had burst, even when fitted with the supplied reduction valve. I can never trust this brand again

Date PurchasedJan 2017

Do not buy, will cause damage

published

Purchased an under sink twin canister filtration unit. Top housing developed hairline crack after 2 yrs, caused a leak that happened when we were out for the day and ruined downstairs ceiling, I even had a water pressure restrictor in place!!! Cheap product, would definitely steer clear of this product.

Date PurchasedFeb 2016

Absolute crap product

published

Purchased a twin undersink unit from Bunnings 2 years ago. Installed it myself - no issues. Ran perfectly well until 12 months had elapsed and the kitchen was flooded. Hairline cracks in bottom of first unit. Changed filters and decided to use only 1 cartridge/unit. 12 months later the second unit does the same. Seems you have a manufacturing product issue. Will be phoning too.

Date PurchasedApr 2016

Siggi

SiggiGreater Melbourne (Metropolitan), VIC

  • 2 reviews

twin untersink Stefani water filter from bunnings

published

Well what can I say the fall comes after greatness, this company Stefani does not listen to their customer and amend their installation instructions. The are arrogant and should not been on the shelves of Bunnings.
The instruction has no mention that the filter are repped in plastic and they are pre installed in the housing which is sealed off.
Does not bother me too much but when I made them aware of their instruction missing this vital part they just ignored it. Please let me know if they have it now included in their instruction and if so good on them but the least they could have said thank you.

Date PurchasedJan 2016

Moo

MooBrisbane

  • 6 reviews

Great value for money

published

The water quality and taste is fantastic and the unit is very easy to install. I only have one real issue and that is the pressure is very low with the pressure regulator and takes a while to fill a glass. Maybe I have an incorrect pressure regulator valve. but the price and water quality is well worth buying.

Date PurchasedOct 2017
Jack

JackPerth

  • Verified purchase

Never buy this product!!

published
Date PurchasedJan 2017
Kenny

KennyPerth

  • 4 reviews
  • 1 like

Filter housing and top housing crack

published

Bought and installed 3 years ago. First 2 years working great without issue but now the third year (warranty only 2 years) it started ocassionally leak water from the oring similar to other reports here. Took it out and had a close look and saw few minor crack lines. Suppose this allowed water pass through the oring and caused the leak.

Contacted Stefani as the housing should last alot longer and shouldnt crack at all. All i get from them is "it is over warranty period". Disappointed.

Date PurchasedOct 2014

Reviewer Arana Hills

Reviewer Arana HillsBrisbane, Queensland

  • 6 reviews
  • 5 likes

Working well after a few hiccups

published

genuineskyline97

genuineskyline97AU

  • 2 reviews

Top housing faulty

published

Had ours for 3 months and it worked great but started leaking from the top of one of the housings. I thought it might have been an O-ring but I've tried replacing with no success. I looked closely and it's actually the plastic housing that's slightly bulged and causing a slow leak. Will return to Bunnings for a replacement or a different model.


Damo

Damo

  • 2 reviews
  • 2 likes

Single unit filter works brilliantly

published

Deb not happy

Deb not happyTownsville

I just lost large section of my garage ceiling

published

I noticed water in my kitchen on Saturday
My garage is below my kitchen - there was so much water that I believed that a pipe had sprung a leak
After investigation the water was only coming from the water filter
My kitchen cupboards are damaged
My garage ceiling needs approximately one metre square replaced
Be careful of this unit


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Questions & Answers

ros matley

ros matleyasked

bubbles stay all night in my glass installed filtration system 1 week ago is that normal?

1 answer
Saroj
Saroj

I don't think that's normal. You should probably get it checked or if you installed yourself check the filter.


Yang Chen

Yang Chenasked

I bought stefani replacement filter cartridge (product code; UC2). Can you please help me and tell me how to change the new filter?

No answers

dave

daveasked

i have just installed a twin filtration system. after letting about 15 or more litres of water out it is still cloudy. Any ideas?

3 answers
Moo
Moo

Mine did the same but the cloudy water disappeared after a week. The same time I noticed the pressure dropped. This is a really good question for Stefani engineers to answer.

Jack
Jack

I had the same issue and was letting water out and it took couple of days to clear water.

Peter
Peter

The cloudy issue is caused by micro bubbles and can appear gray in colour. The carbon block filters will take a few days to clear all the air out of them. The smaller micron the filter the smaller the air bubbles, the longer it will take to clear them. An easy test to see if it is micro air bubbles is to fill a class leave it on the bench and you should see the cloudiness rise to the top of the glass.


Get an answer from our members and Stefani representatives

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