??!

Reviews

4.7

2,083 reviews
5
(1,802)
4
(95)
3
(59)
2
(64)
1
(63)
  • Product Quality
    4.7 (1,279)
  • Return Claim MadeYes (115) · No (1,187)
  • Sizing True to size (1,246) · Slightly small (66) · Slightly large (36) · Very small (12) · Very large (4)
  • Product Appearance As advertised (97%) · Not as advertised (3%)
Previous
Next

Reviewer Photos & Videos

  • More
unknown

unknownNew South Wales

  • 3 reviews

Terrible simply dont last.

published

Bought a pair: Waist band constantly folds over. Started to chaff again because the in between leg panels dont last long. They shrink in warm dryer. Colour fades quickly. Have to continue to re-configure my male bits as the pouch doesn't sit in the right place anymore. Save your money and buy similar ones for much cheaper at Kmart/target.



Product Quality
Phil M.

Phil M.Launceston, TAS

Pity 5 stars is the Max cause they deserve all the stars!!

published

Brought some because the TV ads are hilarious and they are exactly what they advertise. Even had to send back and change sizes and this was a breeze, great communication and a simple proces. The perfect undies in my opinion, will definitely be ordering more, can't say enough positive things about the whole experience!

Product Quality
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
See all answers

Epic underwear.

published

Comfiest undies in the world. Amazing service from these guys, too. Worth every penny, so stock up and get the bulk buy.
No chafing, no sweatiness or stickiness. I think I'm in love.



Product Quality
Sizing True to size
Product Appearance As advertised
Underwear Shops & Brands

Find out how Step One Bamboo Boxer Brief (Longer) compares to other Underwear Shops & Brands

Know better, choose better.

Compare all
Naomi

NaomiPerth, WA

AMAZING

published

I bought my boyfriend one to try. As soon as we received it, he put it on and went for a long walk...and couldn't believe how comfortable they were! Needless to say he has ordered 6 more.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Tuppy

TuppyPerth, WA

  • 2 reviews

Great product but only last about 4 weeks before they fall apart.

published

Basically, they do everything they say but after 4 weeks the materials, bamboo, is not strong enough to stay together and it just rips and falls apart.
They also took my money and NEVER SENT MY ORDER. Yep, that is correct. NEver sent my order but sent an email saying they did but Australia Post said the parcel never made it to them.
No one responds quickly enough.

Product Quality
Return Claim MadeNo
Sizing Slightly small
2 comments
Step One
Greg T.Step One
Tuppy
Tuppy

No, I did not get my order and Jonny did not tell the truth about sending the item. Australia Post did not receive. I now apparently have a refund.

Amanda C.

Amanda C.Wimmera, VIC

  • 2 reviews

Perfect jocks, perfect fit!!!

published

Decided to buy a pair for my husband and ended up buying four and send three back if he didn’t like them. Now I have to buy four more at least because he loves them! Apparently they are so comfy you don’t even feel them, the sizing is what they said it would be and even the packaging is recyclable. Good on you Step One, well done on an overall excellent product - very very happy.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Poor customer service

published

5 weeks I've been waiting for my boxers with no actual answers from the company. Constantly being fobbed off. Firstly they were returned by customs, then their out with Royal Mail with no tracking number.
Very poor performance.

Product Quality
Return Claim MadeYes
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
Sesa Naga M.

Sesa Naga M.South East Queensland, QLD

F**KING GREAT UNDERWEAR

published

Of all the luxuries that our modern society affords us; these goddamn boxers sit right at the peak of a mountain of decadence for only 30 buckaroos. You're spoiling yourself by wearing these. It feels like a silky angel from heaven is hugging the lower half of my body, it's so soft that it has me wondering if everyone at StepOne sold their souls to keep their fabrics as soft as it is...

I'll tell you now though, these boxers are like heroin; once you've tried them, you just can't go back to the regular stuff, you'll be coming back for more and more pairs, chasing that fluffy dragon.

5/5 Will buy again until I overdose.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Spicko

SpickoSouth East Queensland, QLD

So bloody comfortable

published

Very sastified the block and tackle have never been more comfortable in underwear.
Hummed and arred about buying for a long time wish I had purchased sooner rather then later like I did

Product Quality
Sizing True to size
Product Appearance As advertised
Underwear Shops & Brands

Find out how Step One Bamboo Boxer Brief (Longer) compares to other Underwear Shops & Brands

Know better, choose better.

Compare all
JEDUTHUN A.

JEDUTHUN A.Hobart, TAS

  • 2 reviews

Dam they're good.

published

Dammit.

Now I'm going to have to buy more.

I bought 8 pairs of cotton undies end of last year, then chucked out all my bonds brand undies. The cotton ones were ok, but they're too warm and the legs bunch up to much.
I'll be placing an order for more step one undies.
You've done very well with them.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Jacob A.

Jacob A.Perth, WA

Best Underwear Ever

published

Super easy to buy online, super fast delievery,

And the product is unmatched ive never had a better fit and more breathable pair, just ordered more will only buy step one now on

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
sebbytr

sebbytrGreater Melbourne (Metropolitan), VIC

Great jocks

published

The quality is great they actually are surprisingly comfortable. Was a bit skeptical when purchasing but overall this is probably the best underwear i have ever worn. Will be purchasing some more.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

best pairs of reggies ive ever worn, about to order 14 pack now

published

best reg grundies ive ever worn, easy to order online, great to wear riding bike and exercising, quality good but have noticed the waist band is starting to split in places on 1 pair about to order 7 pack now

Product Quality
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
See all answers
David

DavidSouthwest, VIC

These are the most comfortable underwear i have ever worn.

published

My attention to the "Step One" underwear brand was the excellent television advertising.
Lots of different ads showing the different colours and styles.
I initally purchased 1 of each colour available (9 at that time)
I then purchased 4 of the "Coffee Bean" colourand 4 Of the "Gumballs" colour.
I have both the boxers and trunks.
Being a nusre i walk several steps each day and my job involves lots of bending down.
Normally i would get sweaty and i would chaf wearing other bands of underwear,
but with Step One i do not sweat or chaf.
They are also very supportive, and keep everything in place.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Michelle R.

Michelle R.South East Queensland, QLD

  • 2 reviews

Hubby Is Impressed!

published

My partner suffers chaffing while working so I bought him 1 pair and after work today, his first words were "honey, all I can say is Step One, Get Some!"

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Underwear Shops & Brands

Find out how Step One Bamboo Boxer Brief (Longer) compares to other Underwear Shops & Brands

Know better, choose better.

Compare all
Bel

BelSouth East Queensland, QLD

  • 3 reviews

Son loves them!!!

published

Just have to say, I’m so impressed with the customer service of this company, and the quality of the product. I was a bit worried about the price for just a pair of undies, but my son raved about them (I know, he’ll kill me if he saw me writing this) and said it was like he was wearing nothing! Had to use the 1st pair guarantee as first pair were a tad small, but it was not a problem for them, 2nd pair in larger size received quickly in the mail at no cost and we’re a perfect fit. Will be buying more!

So big ticks for customer service and product quality!

Product Quality
Return Claim MadeNo

No sign of them.

published

Ordered over two weeks ago, still no sign and little communication. Will expect a full refund and have already placed an order with other company. Poor show, expected better after all the positive reviews.

Comfort + Excellent Customer Service

published

Step One Bamboo Boxer Briefs are without doubt, the most comfortable item of clothing I have ever worn! On occasions when I have contacted their customer support, the service has been second to none with swift responses. I highly recommend Step One.

Product Quality

These are perfect for blokes with bigger thighs

published

As a former big boy and dropping 80kg, it still have a bit of mass around my thighs. These step ones live up to the hype, comfortable, stretchy and they don’t ride up. I’ve already bought 12 pairs. You could say I’m obsessed

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Only have one colour to choose from for the 4xl range big people like to have some colour to

published

No colours for the 4xl range bigger people like to have some colour to. Apart from that they seem ok still waiting for my order it has been to weeks since I ordered

Return Claim MadeNo
Page 1 of 105
See all Step One Bamboo Underwear reviews

Questions & Answers

Tim A.

Tim A.asked

Bamboo Boxer Brief (Longer)

Where are they made?
Where are they shipped from?

2 answers
Nic
Nic

Made in China, shipping from China and may i add with what seems to be their best efforts to hide this. I bought one pair to try. Expensive for the quality level and false advertising in my opinion. I will be contacting them shortly to ask for my money back. Don't get me wrong, not terrible. Just average with efforts to hide the Made in China label.

Step One
Greg T.Step One

Hey Tim,
We make them ethically in China, we don't hide it, in fact, we have a page on our home screen dedicated to the process and all the certifications we have to ensure our factories are ethically accredited. https://stepone.life/pages/ethical I have and (used to) visit the factories on a regular basis to ensure QC and we have a full-time staff member on the ground ensuring the best quality.
We ship from Sydney and have a warehouse in Ingleburn. We also off a 30-day First Pair Guarantee, so if you don't love them or would like another size, we'll either refund you or send out a new size for you.
We don't hide anything about our process, we are a small and proud Aussie company and happy to answer any questions about our product or ethics.
Thanks Tim!
Regards
Greg

Toby F.

Toby F.asked

Bamboo Boxer Brief (Longer)

On your website it says the boxers are 3 cm longer but what is the full length of these?

1 answer
James Kirk
James Kirk

Hi Toby F. - my boxers [gum ball pink] are 33 cm from top of waist support and 30 cm on my trunks [juicy plums] and both great fit.
Cheers - Chris_P

Keith J W.

Keith J W.asked

Bamboo Boxer Brief (Longer)

I m on the penchion so I get paid every fort night so I would like 2 get a big pack of 15 of them can u do a payment plain with me

No answers

Get an answer from our members and Step One representatives

Other Underwear Shops & Brands

Previous
The Iconic

The Iconic

4.0(2,417)
OzSale

OzSale

3.9(12,133)
Popcherry

Popcherry

3.7(1,110)
Zodee

Zodee

3.8(108)
Modibodi

Modibodi

3.6(213)
SurfStitch

SurfStitch

3.5(232)
Boody

Boody

3.7(31)
Next

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.