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Reviewer Photos & Videos
unknownNew South Wales
- 3 reviews
Terrible simply dont last.
Bought a pair: Waist band constantly folds over. Started to chaff again because the in between leg panels dont last long. They shrink in warm dryer. Colour fades quickly. Have to continue to re-configure my male bits as the pouch doesn't sit in the right place anymore. Save your money and buy similar ones for much cheaper at Kmart/target.
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Phil M.Launceston, TAS
Pity 5 stars is the Max cause they deserve all the stars!!
Brought some because the TV ads are hilarious and they are exactly what they advertise. Even had to send back and change sizes and this was a breeze, great communication and a simple proces. The perfect undies in my opinion, will definitely be ordering more, can't say enough positive things about the whole experience!
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Epic underwear.
Comfiest undies in the world. Amazing service from these guys, too. Worth every penny, so stock up and get the bulk buy.
No chafing, no sweatiness or stickiness. I think I'm in love.
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NaomiPerth, WA
- Bamboo Boxer Brief (Longer)
- Verified customer
AMAZING
I bought my boyfriend one to try. As soon as we received it, he put it on and went for a long walk...and couldn't believe how comfortable they were! Needless to say he has ordered 6 more.
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TuppyPerth, WA
- 2 reviews
Great product but only last about 4 weeks before they fall apart.
Basically, they do everything they say but after 4 weeks the materials, bamboo, is not strong enough to stay together and it just rips and falls apart.
They also took my money and NEVER SENT MY ORDER. Yep, that is correct. NEver sent my order but sent an email saying they did but Australia Post said the parcel never made it to them.
No one responds quickly enough.
2 comments
No, I did not get my order and Jonny did not tell the truth about sending the item. Australia Post did not receive. I now apparently have a refund.
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Amanda C.Wimmera, VIC
- 2 reviews
- Bamboo Boxer Brief (Longer)
- Verified customer
Perfect jocks, perfect fit!!!
Decided to buy a pair for my husband and ended up buying four and send three back if he didn’t like them. Now I have to buy four more at least because he loves them! Apparently they are so comfy you don’t even feel them, the sizing is what they said it would be and even the packaging is recyclable. Good on you Step One, well done on an overall excellent product - very very happy.
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- Bamboo Boxer Brief (Longer)
- Verified customer
Poor customer service
5 weeks I've been waiting for my boxers with no actual answers from the company. Constantly being fobbed off. Firstly they were returned by customs, then their out with Royal Mail with no tracking number.
Very poor performance.
1 comment
Greg T.Step One
Hey Stuart,
Super sorry about the back and fourth. We have had several shipping issues and kept you up to date when we have been informed. You should have received email updates, please check your sp... Read more
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Sesa Naga M.South East Queensland, QLD
F**KING GREAT UNDERWEAR
Of all the luxuries that our modern society affords us; these goddamn boxers sit right at the peak of a mountain of decadence for only 30 buckaroos. You're spoiling yourself by wearing these. It feels like a silky angel from heaven is hugging the lower half of my body, it's so soft that it has me wondering if everyone at StepOne sold their souls to keep their fabrics as soft as it is...
I'll tell you now though, these boxers are like heroin; once you've tried them, you just can't go back to the regular stuff, you'll be coming back for more and more pairs, chasing that fluffy dragon.
5/5 Will buy again until I overdose.
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SpickoSouth East Queensland, QLD
So bloody comfortable
Very sastified the block and tackle have never been more comfortable in underwear.
Hummed and arred about buying for a long time wish I had purchased sooner rather then later like I did
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JEDUTHUN A.Hobart, TAS
- 2 reviews
Dam they're good.
Dammit.
Now I'm going to have to buy more.
I bought 8 pairs of cotton undies end of last year, then chucked out all my bonds brand undies. The cotton ones were ok, but they're too warm and the legs bunch up to much.
I'll be placing an order for more step one undies.
You've done very well with them.
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Jacob A.Perth, WA
Best Underwear Ever
Super easy to buy online, super fast delievery,
And the product is unmatched ive never had a better fit and more breathable pair, just ordered more will only buy step one now on
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sebbytrGreater Melbourne (Metropolitan), VIC
Great jocks
The quality is great they actually are surprisingly comfortable. Was a bit skeptical when purchasing but overall this is probably the best underwear i have ever worn. Will be purchasing some more.
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forddoomAU
best pairs of reggies ive ever worn, about to order 14 pack now
best reg grundies ive ever worn, easy to order online, great to wear riding bike and exercising, quality good but have noticed the waist band is starting to split in places on 1 pair about to order 7 pack now
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DavidSouthwest, VIC
These are the most comfortable underwear i have ever worn.
My attention to the "Step One" underwear brand was the excellent television advertising.
Lots of different ads showing the different colours and styles.
I initally purchased 1 of each colour available (9 at that time)
I then purchased 4 of the "Coffee Bean" colourand 4 Of the "Gumballs" colour.
I have both the boxers and trunks.
Being a nusre i walk several steps each day and my job involves lots of bending down.
Normally i would get sweaty and i would chaf wearing other bands of underwear,
but with Step One i do not sweat or chaf.
They are also very supportive, and keep everything in place.
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Michelle R.South East Queensland, QLD
- 2 reviews
Hubby Is Impressed!
My partner suffers chaffing while working so I bought him 1 pair and after work today, his first words were "honey, all I can say is Step One, Get Some!"
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Find out how Step One Bamboo Boxer Brief (Longer) compares to other Underwear Shops & Brands
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BelSouth East Queensland, QLD
- 3 reviews
Son loves them!!!
Just have to say, I’m so impressed with the customer service of this company, and the quality of the product. I was a bit worried about the price for just a pair of undies, but my son raved about them (I know, he’ll kill me if he saw me writing this) and said it was like he was wearing nothing! Had to use the 1st pair guarantee as first pair were a tad small, but it was not a problem for them, 2nd pair in larger size received quickly in the mail at no cost and we’re a perfect fit. Will be buying more!
So big ticks for customer service and product quality!
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- Bamboo Boxer Brief (Longer)
- Verified customer
No sign of them.
Ordered over two weeks ago, still no sign and little communication. Will expect a full refund and have already placed an order with other company. Poor show, expected better after all the positive reviews.
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Comfort + Excellent Customer Service
Step One Bamboo Boxer Briefs are without doubt, the most comfortable item of clothing I have ever worn! On occasions when I have contacted their customer support, the service has been second to none with swift responses. I highly recommend Step One.
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- Bamboo Boxer Brief (Longer)
- Verified customer
These are perfect for blokes with bigger thighs
As a former big boy and dropping 80kg, it still have a bit of mass around my thighs. These step ones live up to the hype, comfortable, stretchy and they don’t ride up. I’ve already bought 12 pairs. You could say I’m obsessed
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Only have one colour to choose from for the 4xl range big people like to have some colour to
No colours for the 4xl range bigger people like to have some colour to. Apart from that they seem ok still waiting for my order it has been to weeks since I ordered
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Questions & Answers
Tim A.asked
Where are they made?
Where are they shipped from?
2 answers
Made in China, shipping from China and may i add with what seems to be their best efforts to hide this. I bought one pair to try. Expensive for the quality level and false advertising in my opinion. I will be contacting them shortly to ask for my money back. Don't get me wrong, not terrible. Just average with efforts to hide the Made in China label.
Greg T.Step One
Hey Tim,
We make them ethically in China, we don't hide it, in fact, we have a page on our home screen dedicated to the process and all the certifications we have to ensure our factories are ethically accredited. https://stepone.life/pages/ethical I have and (used to) visit the factories on a regular basis to ensure QC and we have a full-time staff member on the ground ensuring the best quality.
We ship from Sydney and have a warehouse in Ingleburn. We also off a 30-day First Pair Guarantee, so if you don't love them or would like another size, we'll either refund you or send out a new size for you.
We don't hide anything about our process, we are a small and proud Aussie company and happy to answer any questions about our product or ethics.
Thanks Tim!
Regards
Greg
Toby F.asked
On your website it says the boxers are 3 cm longer but what is the full length of these?
1 answer
Hi Toby F. - my boxers [gum ball pink] are 33 cm from top of waist support and 30 cm on my trunks [juicy plums] and both great fit.
Cheers - Chris_P
Keith J W.asked
I m on the penchion so I get paid every fort night so I would like 2 get a big pack of 15 of them can u do a payment plain with me
No answers
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Greg T.Step One
Hey Tuppy,
aulty as described. https://stepone.life/pages/warranty-first-pair-guarantee. Thanks GregFirstly, sorry about the delay, but it seems you did get your order in the end? We have a full 12-month warranty so please contact us here and we'll send you out replacements if they are f... Read more