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113 questions from our users

Les Finger

Les Fingerasked

Robot Vacuum

I want to get spare parts for our STIRLING ROBOT VACUUM EE2572/62868 Serial number YFY20B180904732. I require 1xmain brush, 1xSide brush (4pack) and 1xHepa dust filter.
My name is Les Finger, PO Box 638W Ballarat West Vic 3350. Phone contact is [number removed]. My email is [email protected] Thank you for your assistance.

1 answer
Les Finger
Les Finger

Yes it was me who sent the email. Les Finger

Phuc N.

Phuc N.asked

Stirling Robot Vacuum (2013-2017)

Error code E008 what is the problem? how to repair? please!

No answers
Allison H.

Allison H.asked

Robot Vacuum

Where can I get a new battery?



No answers
Roger Sanderson

Roger Sandersonasked

Robot Vacuum

I do not have the remote. If I start the cleaner using the buttons on top, it does not go far before it stops. There is no error message.

No answers
Toan Duong

Toan Duongasked

Robot Vacuum

I lost a remote control of model : EE 9248, can use wjthout remote control? If no, can i buy new one and how much it cost? Please. Thank you. My email is " [email protected] "

No answers
Bec

Becasked

Stirling Robot Vacuum (Nov 2018)

No water coming when in mopping mode. Has worried fine previously. Have recently had battery replaced at service place.

No answers
George M

George Masked

Robot Vacuum

Sterling Robot Vacuum Cleaner.
My Aldi vacuum cleaner has stopped picking up dirt. For some reason there’s no suction. I’ve cleaned the filters and there is no blockage. Can anyone help me with this problem?



No answers
Peter M.

Peter M.asked

Stirling Robot Vacuum (Nov 2018)

I keep getting an error message to "turn over power switch" when I try to charge it, Ive made sure its turned on and plugged in correctly. Can anyone help with this problem? It had been doing a fantastic job till now, we have 4 indoor cats, 2 corgis that shed constantly.

No answers
Martha

Marthaasked

Stirling Robot Vacuum (Nov 2018)

I don’t know what’s happened.
I think the battery has died. And won’t charge. I’ve taken battery out and put back in.
How much is the battery to replace.

No answers
Tui

Tuiasked

Robot Vacuum

Hi, I dropped my Aldi robot vacuum the other day and now it’s not charging? Is it a battery problem? How do I fix this? Buy a new battery or is it worse?

1 answer
jaksun
jaksun

I had the same problem. I fixed it by removing the battery cover, folding a small piece of cardboard and placing it on the battery and then putting the battery cover back on. The battery is quite heavy, and the contacts on the vacuum are leaf type springs, which is to mean that they are just flat pieces of metal bent into an arc and so when pushed too far don't come back out, which is why when it's dropped (and the battery pushes to hard on them) they don't spring back and therefore stop making contact and that stops the battery charging when you plug it in. Just a note: I do not recommend trying to bend back out the springs as they can and will break, and then you have a much tougher problem.

Oliver G.

Oliver G.asked

Stirling Robot Vacuum (Nov 2018)

Hey there, I dont have the manual for the 2018 vacuum and cant find it online. Could anyone tell me where I can get it?

No answers
Flaviana B.

Flaviana B.asked

Robot Vacuum

Where can I have it looked at and quoted for. It has stopped working although it is fairly new as it's used in a seldom used holiday home.

No answers
Denisesoben

Denisesobenasked

Robot Vacuum

When will the robot vacuum be on sale again at Aldi I want to buy one...

No answers
Jenny T

Jenny Tasked

Stirling Robot Vacuum (Nov 2018)

Battery fully charged however no response from CLEAN button

No answers
Shazza

Shazzaasked

Stirling Robot Vacuum (2013-2017)

Where can i get a be battery and brushes

No answers
Annette

Annetteasked

Robot Vacuum

Where can I get it serviced>

No answers
Martene Uwe M.

Martene Uwe M.asked

Stirling Robot Vacuum (Nov 2018)

Main brush not working. What can I do?

No answers
Sue

Sueasked

Robot Vacuum

Hi I have a ozom610. model only had a few months and now as it is going along all the red lights are flashing continually but does not make the beeping sound

No answers
Daphne B.

Daphne B.asked

Stirling Robot Vacuum (2013-2017)

When can I buy one and where

No answers
Jennifer R.

Jennifer R.asked

Robot Vacuum

I bought several of them for induvidual rooms. Now all the batteries are not lasting more than 10 secs. My battery shop got me in a replacement battery. It seemed to work but it beeps every 5 secs and is not recharging. I have tried the battery in another of my units and it is doing the same thing. Is it a faulty battery or have I missed a step
in installing it?
Thankyoufor your advice, Jennifer.

No answers
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