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114 questions from our users

Jennifer R.

Jennifer R.asked

Robot Vacuum

I bought several of them for induvidual rooms. Now all the batteries are not lasting more than 10 secs. My battery shop got me in a replacement battery. It seemed to work but it beeps every 5 secs and is not recharging. I have tried the battery in another of my units and it is doing the same thing. Is it a faulty battery or have I missed a step
in installing it?
Thankyoufor your advice, Jennifer.

No answers
Deborah T.

Deborah T.asked

Robot Vacuum

How much does it weigh

No answers
Tennille M.

Tennille M.asked

Robot Vacuum

Who can I contact about warranty. Mine stopped working 3 months after purchase.

No answers
George Heron

George Heronasked

Stirling Robot Vacuum (2013-2017)

Error code E004 what is the problem

No answers
Pam T.

Pam T.asked

Robot Vacuum

Is it possible to buy a stirling robot vacum

1 answer
Steph
Steph

No - need to wait for the Aldi special buy but they will be back, I purchased mine around December often the same deals return at a similar time of the year.

Tan Le

Tan Leasked

Robot Vacuum

the side not workingbrush

1 answer
Tan Le
Tan Le

The vacuum cleaner model EE-9248 the side brush was not working. How to fix

Tan Le

Tan Leasked

Robot Vacuum

the side brush not working

No answers
Heather B.

Heather B.asked

Robot Vacuum

I Have the A320.
The vacuum starts well. 20-30 seconds later it beeps
Vacuum fan stops and it becomes a sweeper only
Any suggestions

1 answer
Muffy
Muffy

Have you charged it enough ? If it is giving you problems on your guarantee there is a help line number, they are very helpful.

Jan W.

Jan W.asked

Robot Vacuum

What are the meanings of the errors codes

No answers
Paola P.

Paola P.asked

Robot Vacuum

where can I get replacement battery?

No answers
Wendy McN

Wendy McNasked

Robot Vacuum

Does anyone know if these are any good vacuuming over cowhide?

No answers
Andrew P.

Andrew P.asked

Robot Vacuum

I have my Stirling vacuum cleaners for a few years . I press the strat button on the unit, it buzz only but does not move and no error message. Please help!

No answers
Alice

Aliceasked

Robot Vacuum

How is it doing with long hairs and moping?

No answers
Alice Marie D.

Alice Marie D.asked

Robot Vacuum

Do i need to empty the vacuum cleaner?

1 answer
shanexu3
shanexu3

Yes it will fill up almost every time you use it. This is all depending on how clean your floor is in the first place.

Wallacedale

Wallacedaleasked

Robot Vacuum

My robot says error 2 and beeps. I have cleaned the brushes but it only runs a minute and does the same thing. I have taken out the brushes and cleaned the ends. What am I doing wrong?

No answers
Christine Y.

Christine Y.asked

Robot Vacuum

what does E005 mean

2 answers
Puddah
Puddah

Dustbin not connected properly. Dustbin issue.

MJM
MJM

Failure Code Failure Cause How to solve
E001 Ground detection sensors Clean the sensors at the front bottom of the vacuum
E002 Main brush Clean rubbish such as hair and thread wrapped on the brush
E003 Power off Use the adaptor to charge, after fully charged, then use again
E004 Left & right wheel Check the left and right wheels are clear from any dust build up
E005 Dustbin issue Check the dustbin is connected correctly to the vacuum

Davo

Davoasked

Robot Vacuum

Ive got an Aldi cleaning robot. Purchased November 2018.
I get the ertir message E0 12.
Cant find the user manual anywhere. All the manuals online even on the Stirling Appliances website are not for my model.

Does anyone know what this means?

1 answer
Davo
Davo

Ok answered my own question. The error codes are on a sticker under the cleaning mop. E0 12 = low tank level.
A little bit of water added and its all good now.

Rachael

Rachaelasked

Robot Vacuum

why is my robot vacuum cleaner Model EE-2572 not mopping (wetting) the floor? I have followed all the instructions in the manual?

1 answer
Acornacorn1
Acornacorn1

I have the same issue

Belinda P.

Belinda P.asked

Robot Vacuum

Where can I buy a replacement battery for my Aldi Robot?

1 answer
MJM
MJM

Spare parts can be obtained by emailing your required replacement parts order to [email protected]
I have ordered all my required parts with great success through this source. Batteries can be obtained by searching ebay, Stirling (Aldi) Robot Vacuum. This has proved successful for me also. Make sure you sight and note the battery fitted in the unit before ordering to ensure you obtain the correct one.

Leanne

Leanneasked

Robot Vacuum

I am getting E003 Message and the machine just beeps. Where in the manual does it explain what this is?

No answers
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