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117 questions from our users

Tom A

Tom Aasked

Robot Vacuum

Main brush won’t stop turning. What is the problem? How to fix it?

1 answer
Shane P.
Shane P.

I want a manual to see how to program my EE-2572 robot vacuum cleaner

Nicole19

Nicole19asked

Robot Vacuum

Mine has stopped working.
Done everything I can think- new battery total cleaned?
Displays CC

No answers
Bev

Bevasked

Robot Vacuum

I am very happy with this product however when I was cleaning the rollers I lost one of the little fittings down the drain, can I buy new rollers with the attachments. Machine is still under warranty.



1 answer
JABJ
JABJ

You could take a look at the Stirling website.

Silence

Silenceasked

Robot Vacuum

Love the robot vacuum except for the lights and beeps. I’ve managed to block the blue lights with duct tape but I can’t stop the beeping. I need a robot vacuum that will just stop if there’s a problem instead of beeping every few seconds like “I’m the most IMPORTANT thing in the house and need your IMMEDIATE ATTENTION or I’m going to wake the baby and annoy the neighbours until you rush over to fix me NOW“
Does anyone know how to disable the beeps? Or where can I get one that doesn’t beep?

3 answers
Kuzzo
Kuzzo

The blue light is UV for antibacterial sterilising. ie kills germs on the surface. It can be turn off by pressing the UV key on the remote. Not sure the beeping can be turned off. It's a safety/warning beep

becb18
becb18

You could try the same as with annoying toys, find the speaker and cover with tape to make it quieter...



Myold H.
Myold H.

I had the same problem as Silence. It's not practical to run it overnight if it's going to wake you every time it gets stuck. I've solved it by muffling the speaker. I used an old, broken vacuum to locate the speaker position and then drilled a hole over it in the top cover, near the SPOT button. I then used some hot glue to muffle the speaker unit. I can hardly hear it even when I'm next to it. If anyone wants the exact location they will need let me know how to upload a photo here.

Woza

Wozaasked

Robot Vacuum

How do you get the robotic vacuum cleaner to go back to recharge station?

1 answer
Peter L.
Peter L.

Press the charge button on the remote control.

Woza

Wozaasked

Robot Vacuum

What does the uv and spot mean?

1 answer
Kuzzo
Kuzzo

The blue light is UV for antibacterial sterilising. ie kills germs on the surface
Spot means it cleans in a specific spot

Nicole19

Nicole19asked

Robot Vacuum

Where to send for repairs?

No answers
Peter_t

Peter_tasked

Robot Vacuum

Hi I have one of these robot vacs. I have fully charged it overnight and it only runs for a short time for a second and then stops if I press Auto or anything else that what it does. Auto run spot or wall on the screen just flash it doesn't stay solid is there anyone that can help me with this problem

2 answers
Neil
Neil

I suggest the battery has ‘died’. Ours did the same as you described. Bought a new 14.4V battery on eBay for $37. Runs like new again. Battery is very easy to change; just 2 screws underneath the machine.

steveA1234
steveA1234

Had this a couple of times & usually means the battery is overloaded, the LED charge lights all flash. Try taking the roller head off and see if the vacuum runs OK, if it does them remove the roller, take the rotating end completely off and remove all the rubbish, on my I had to completely strip the head and clean the debris from the drive/motor end, works a treat again, very pleased with this machine especially for £49.

linda cramer

linda cramerasked

Robot Vacuum

My robot sterling vacuum won’t return to
Charging box.someone please tell me why.i have got two and same problem with both.

No answers
happy

happyasked

Robot Vacuum

Where can i buy another one? Aldi does not seem to sell any more. Mine is four years now and has died but happy with its performance and follow up care. IT just goes in circles and no longer cleans do you know the problem. Maria

1 answer
Jodi L Emsick
Jodi L Emsick

You can call hotline ALDI if they still on sell now. Mine is also four years. It is still in good conditions. Your robot goes in circles. i think you can check if the wheel is broken?

Marjan

Marjanasked

Robot Vacuum

How can I buy the brush sides as they are totally damaged?

1 answer
JOANNE MILTON
JOANNE MILTON

Try ebay they sell accessories

hallie.g

hallie.gasked

Robot Vacuum

what does the E.M button stand for?

2 answers
JOANNE MILTON
JOANNE MILTON

No idea

Skuzza2.4
Skuzza2.4

Engineering Malfunction. Brings up any codes to tell you if there is something wrong with the machine. Here is a link to an online manual that I found. https://s.ieatwords.com/products/manuals/312857_55da84f4ce67f.pdf

Tom A

Tom Aasked

Robot Vacuum

My robot vacuum cleaner error code E003. And brush won’t stop spinning. How to fix this issue?

3 answers
JOANNE MILTON
JOANNE MILTON

Sorry dont know how to fix that issue.

JOANNE MILTON
JOANNE MILTON

Sorry dont know how to fix that issue.

Michelle Lovell
Michelle Lovell

Brush won’t stop spinning or brush stops spinning? If it’s the first; I think sounds like a tech glitch, can you call the hotline? If it’s the second, have you removed it completely to see if anything is jammed?

Stephen Watts

Stephen Wattsasked

Robot Vacuum

Replaced battery,hoover Di
Splay has gone off, will not now power on? Any ideas?

3 answers
JOANNE MILTON
JOANNE MILTON

Have you tried plugging connection into robot and not the docking station.

Stephen Watts
Stephen Watts

Yeah, just about the first thing I tried, still no display.

Stephen Watts
Stephen Watts

Yeah, just about the first thing I tried, still no display.

Not Me

Not Measked

Robot Vacuum

Where can I buy a replacement rechargeable battery for the Robot vacuum cleaner?

1 answer
Sam
Sam

good question you would need to ask aldi or maybe stirling not sure sorry

Sam

Samasked

Robot Vacuum

What is the charger voltage

1 answer
Jodi L Emsick
Jodi L Emsick

You can find the info from the user manual page 32. it say AC/DC Adaptor : AC100/240V - 50/60 Hz DC 24V 1.0A. Hope it can help you.

Sam

Samasked

Robot Vacuum

What is Charging voltage for Stirling vacuum?

1 answer
Sam
Sam

Hi sorry I h am clueless
Just moved and cannot find the info booklet to check

Mandy

Mandyasked

Robot Vacuum

Where do I buy the screws that hold in the side brushes that turn around?

1 answer
Isajo
Isajo

If you're replacing the side brushes on your Stirling Robot just unscrew the old ones and reuse the screws... hope this helps

Dan

Danasked

Robot Vacuum

My Easy Home robot vacuum from Aldi constantly beeps when charging...it's brand new. The power is on but it constantly beeps when charging. Why?

3 answers
hallie.g
hallie.g

does it beep when you put it on charge or does it beep over and over again WHILE its charging

KAL
KAL

I had this problem with a new battery. I took a small piece of cardboard and put it between the plastic battery door and the battery itself. That pushed enough on the battery to make better contact; problem solved!

Bons
Bons

I have the same problem, beeping while charging. Were you able to solve it?

Reet

Reetasked

Robot Vacuum

Where can I purchase today?

2 answers
Lyn
Lyn

Aldi's special goods are seasonal. You may need to wait till the next time it's available again. That could be anywhere from 6~12mths. Otherwise try other brands available on kogan website.

John
John

I found one in Stanhope Aldi couple of days ago.Not sure whether it still there.

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