146 questions from our users

Wallacedale
Wallacedaleasked
Robot Vacuum

The side rotary brushes on my robot are not turning. I have removed and cleaned but still no movement. Any suggestions?



1 answer
happyhippy
happyhippy

Take back to aldi

Stephanie S
Stephanie Sasked
Robot Vacuum

My robot vacuum has been working fine for a few weeks but now it won't stay on the charging station. It rolls onto it and just reverses off every time. I cleaned the sensors, moved the base and even put it on by hand and it won't charge up. Does anyone have similar issues and maybe know of a fix?

1 answer
Mike H.
Mike H.

Same issue.. completely dead now. Did you get a fix?

Madhavan
Madhavanasked
Robot Vacuum

Robot vacuum sensors not working. Does not back off when there is an obstacle. Any suggestions?



1 answer
happyhippy
happyhippy

Mine work fine. Take it back to Aldi for replacement

Miriam B
Miriam Basked
Robot Vacuum

Can you get replacement parts? The brushes on mine got twisted on the first use

No answers
Kamal Bohidar
Kamal Bohidarasked
Robot Vacuum

How to charge it our is not showing indicators light while charging. Also after24hours charge not working, battery not showing charged or not. How to do it?

No answers
jenny
jennyasked
Robot Vacuum

I bought Stirling Robot Vacuum cleaner from Aldi last Saturday (24th Nov 2018). It is model EE-2572 with wet mop. Charged it overnight. Next morning I tried it in dining room which has vinyl floor .I pressed remote,turned it on and selected mode, only went a few inches stopped and beeped and had 10 03 in display. Has done this on all modes. cannot find dock, even if put right in front of it. does not move on carpet either. Removed trailing bar and mop, moved smoother but did the same. does same on every mode. What am I doing wrong, or is there something wrong with it?



1 answer
Wallacedale
Wallacedale

I th8nk you can plug the power directly into the machine and not use the dock8ng station. That’s what I do but m8ne is older.

Nicky S
Nicky Sasked
Robot Vacuum

How much?

1 answer
JABJ
JABJ

I paid $179.00, but another one that apparently mops as well, is coming up for $199.00.

Gav
Gavasked
Robot Vacuum

If Robot left on and cleaning fine while we are absent, but gets an error message, will Robot auto shut down after a time?

1 answer
JABJ
JABJ

I think that they just stop where they are. Not sure if this is good for the battery, though.

Annette
Annetteasked
Robot Vacuum

My robot has stopped working every time I switch it on in makes a whining noise then stops. Any help?

1 answer
JABJ
JABJ

Perhaps a part is not attached properly, or maybe something is caught in it.

Tom A
Tom Aasked
Robot Vacuum

Main brush won’t stop turning. What is the problem? How to fix it?

1 answer
Shane P.
Shane P.

I want a manual to see how to program my EE-2572 robot vacuum cleaner

Nicole19
Nicole19asked
Robot Vacuum

Mine has stopped working.
Done everything I can think- new battery total cleaned?
Displays CC

No answers
Bev
Bevasked
Robot Vacuum

I am very happy with this product however when I was cleaning the rollers I lost one of the little fittings down the drain, can I buy new rollers with the attachments. Machine is still under warranty.

1 answer
JABJ
JABJ

You could take a look at the Stirling website.

Silence
Silenceasked
Robot Vacuum

Love the robot vacuum except for the lights and beeps. I’ve managed to block the blue lights with duct tape but I can’t stop the beeping. I need a robot vacuum that will just stop if there’s a problem instead of beeping every few seconds like “I’m the most IMPORTANT thing in the house and need your IMMEDIATE ATTENTION or I’m going to wake the baby and annoy the neighbours until you rush over to fix me NOW“
Does anyone know how to disable the beeps? Or where can I get one that doesn’t beep?

3 answers
Kuzzo
Kuzzo

The blue light is UV for antibacterial sterilising. ie kills germs on the surface. It can be turn off by pressing the UV key on the remote. Not sure the beeping can be turned off. It's a safety/warning beep

becb18
becb18

You could try the same as with annoying toys, find the speaker and cover with tape to make it quieter...

Myold H.
Myold H.
Woza
Wozaasked
Robot Vacuum

How do you get the robotic vacuum cleaner to go back to recharge station?

1 answer
Peter L.
Peter L.

Press the charge button on the remote control.

Woza
Wozaasked
Robot Vacuum

What does the uv and spot mean?

1 answer
Kuzzo
Kuzzo

The blue light is UV for antibacterial sterilising. ie kills germs on the surface
Spot means it cleans in a specific spot

Nicole19
Nicole19asked
Robot Vacuum

Where to send for repairs?

No answers
Peter_t
Peter_tasked
Robot Vacuum

Hi I have one of these robot vacs. I have fully charged it overnight and it only runs for a short time for a second and then stops if I press Auto or anything else that what it does. Auto run spot or wall on the screen just flash it doesn't stay solid is there anyone that can help me with this problem

2 answers
Neil
Neil

I suggest the battery has ‘died’. Ours did the same as you described. Bought a new 14.4V battery on eBay for $37. Runs like new again. Battery is very easy to change; just 2 screws underneath the machine.

steveA1234
steveA1234
linda cramer
linda cramerasked
Robot Vacuum

My robot sterling vacuum won’t return to
Charging box.someone please tell me why.i have got two and same problem with both.

No answers
happy
happyasked
Robot Vacuum

Where can i buy another one? Aldi does not seem to sell any more. Mine is four years now and has died but happy with its performance and follow up care. IT just goes in circles and no longer cleans do you know the problem. Maria

1 answer
Jodi L Emsick
Jodi L Emsick

You can call hotline ALDI if they still on sell now. Mine is also four years. It is still in good conditions. Your robot goes in circles. i think you can check if the wheel is broken?

Marjan
Marjanasked
Robot Vacuum

How can I buy the brush sides as they are totally damaged?

1 answer
JOANNE MILTON
JOANNE MILTON

Try ebay they sell accessories

Page 5 of 8

Get an answer from our members and ALDI representatives

ALDI Robot Vacuum

Other Robot Vacuum Cleaners

See all Robot Vacuum Cleaners

Extra Information

Other Robot Vacuum Cleaners

Roborock S5 Max
Roborock S6 Pure
Roborock S6 MaxV
Roborock S7
Roborock S7+ with Dock
See all Robot Vacuum Cleaners

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.

©  ieatwords.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ieatwords.com.au. Further details in the .