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Reviews

4.6

357 reviews
5
(285)
4
(43)
3
(4)
2
(4)
1
(21)
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Honest and professional

published

Sushil gave excellent service and alerted us to a very serious issue beneath our stove that could have led to a fire. His thorough inspection was very much appreciated and deserves commendation.



Good job

published

I received efficient, professional and courteous service from the service man, Sushil. Diagnosed the oven problem quickly and after installing the replacement part, left the kitchen area clean and tidy

Super friendly and quick!

published

Sushil was very professional and friendly. He came in, got the job done quickly and was very helpful in explaining what was wrong. Thanks for your service! Will use them again if needed.



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Excellent work

published

Excellent fault finding, in and out of the apartment Great service, excellent covid-19 hygiene. We can use the dryer again specially during winter when there isn't much sun out. Thank you stove Doctor

Good job

published

Completed the job satisfactorily. Susil made the effort to be courteous and explained the problem and solution
Thank you.

Greg M.

Greg M.Sydney, NSW

Great experience from start to finish

published

We needed a replacement oven element and a new range hood. The entire process from initial call through quoting, product advice, then installation was exactly how it should be. Everything was done as promised. The installers were professional, personable, did a great job, cleaned up and took our old stuff away. Highly recommended. We'll use Stove Doctor again.

John M.

John M.Sydney, NSW

  • 2 reviews

Two thumbs up!!

published

Did an awesome job, quick, efficient and tidy.Also new appliance/oven, they installed it perfectly and made it leveled and all!! So happy!!! Couldn't have done a better job myself ! Honestly

Fantastic service

published

Thanks to two very polite technicians who attended on such a wet morning to replace gas stove. They worked efficiently and quietly and answered all our questions.
June and Anthony.

WhitePointerNet

WhitePointerNetSydney, NSW

No mess, no mistakes

published

They were very fast and professional. No mess, no mistakes - identified the issue and had the part ready so quickly and efficiently I thought they already (psychically) knew what was wrong before they even got here.
The new heating element for the fan they installed works so much better than the old one ever did; it must be much better quality than the old one as now it pre-heats in half the time so we're very, very happy indeed!

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lnash

lnashGuildford

  • 5 reviews

Great service

published

Installers did a really professional job installing and fixing a new trim to fit. The whole process from inquiry to purchase to install was very smooth and time efficient. Thanks

Sammie

SammieSydney, NSW

Great fast and friendly!

published

Thnks for fixing my oven!
Very fast fix, friendly and knew problem straight away.
Compared other services and this buy far was cheapest.
So thanks again and I’ll definitely use again if needed

Eduardo N.

Eduardo N.Sydney, NSW

Very professional and reliable

published

We had a very good experience with Stove Doctors. They arrived on time. They came to fix an issue in our eletric oven and when troubleshooting the spot issues on the top bench stove and in the eletrical power outlet. They fixed all the issues and because they didn't have a specifilc piece they were very diligent to order and book a follow up visit to complete the service. All the time the technician were very polite and helpfull and left the the kitchen after the service was done as clean as he found it. Trully recomend their services.

Mary-Ann Harris

Mary-Ann HarrisSydney, NSW

An honest review

published

Actual service on the day was swift and professional. However, the inflexibility of hours for working families wasn’t great - it took two weeks to make an appointment time which isn’t ideal

Lana

LanaSydney, NSW

Friendly service

published

Really quick and friendly service. He also called me before arriving and Sushil provided me with an accurate window time which was perfect! He was very efficient and polite as well!

Warrantys being ignored

published

18 months ago a Kardi brand Cooktop (https://stovedoc.com.au/products/kardi-kas60cb) was installed by Stove Doctor. Water has found it's way under the elements and it has rusted and shorted out. I'm pretty sure cooktops should be able to withstand the odd spillage. Stove Doctor came out and we were told the 2yr warranty was void due to user error. I then found out that Kardi is the manufacturing arm of Stove Doctor, so there seems to be a bit of collusion here. You can read their story here. https://kardi.com.au/pages/our-story#.

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Roberto

RobertoSydney, NSW

Big rip off

published

No recommended, first visit they do nothing, and you have to pay. after they want money in advance for parts. I cancel everything and the still sending me statement.

Big ripoff be careful.

Onsite service is professional and excellent

published

Timely delivery of our order with regular updates about the installation.
The technicians were also were professional and friendly. They even cleaned up the mess after the installation. Very happy.

Charlotte

CharlotteSydney, NSW

  • 2 reviews

Warranty is worthless

published

Cook-top rusted within warranty period. One element is so rusted it has fallen in on itself.

Stove Doctor claim the warranty is void because the cook-top may have become wet during cooking!

RDM

RDMSydney, NSW

  • 2 reviews

Very responsive top quality service

published

Turned up on time. Very efficient. Clean and professional work by the tradesmen. They explained the problem very thoroughly and were able to quote and expedite a solution with a quick turnaround.

Great Service

published

Stove Doctor staff were very accommodating and friendly. Service was as to be expected, only issue was having to wait for the quote and parts to be processed by my land lord but this is out of their control. Thanks Stove Doctor!

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Questions & Answers

Nikki M.

Nikki M.asked

Had stove doctor come to my rental property to look at stove but ended up fixing it on a Sunday then tells my house mate not to use more the two hot plates at a time I used three and the power cut out and ever since the work was done my daily klw has gone up the we were advices that it needs to be replace by a different company

No answers
csf

csfasked

Does Stove Dr service Melbourne suburbs?
Caroline

2 answers
David Elliott
David Elliott

Hi Caroline. I am not sure but I dont think so. Best to contact them to find out. David.

Stove Doctor
Stove DoctorStove Doctor

Hi,

Please note we service the Sydney wide metropolitan only at the moment. If you would like to double check if we service your area please call our team on 02 9621 5440 or check out the full list of the suburb we service please visit link below:

https://stovedoc.com.au/pages/area-serviced

Get an answer from our members and Stove Doctor representatives

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