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Reviews

(216)
(12)
(1)
(5)
(12)
  • Site Admin
    4.6 (86)
  • Timeliness
    4.5 (83)
  • Plumbing & Waterproofing
    4.6 (66)
  • Flooring
    4.7 (63)
  • Build Stage
    • Post-Construction (95)
    • Pre-Construction (18)
    • Mid-Construction (10)
  • Structural Integrity
    4.7 (69)
  • Electrical & Lighting
    4.7 (67)
  • Incentivised Review Yes (7%) · No (93%)
  • Customer Service
    4.7 (104)
  • Transparency
    4.7 (90)

Bernie

BernieDarling Downs, QLD

Very happy and satisfied costumers!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers

Absolute garbage from the signing of contracts

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StageMid-Construction
See all answers
2 comments
Stroud Homes
James S.Stroud Homes
Lou Mulder
Lou Mulder

This is the kind of response I expected from Stroud. I signed contracts with stroud letter head on every page!
So Stroud dump franchises whenever things go bad and wash your hands of it.
FYI I have no missed calls!

Thank you for creating our home!

published

As first home owners the team at Stroud Northern Rivers helped us navigate the process of building our home. Helping us tailor our design to suit our sloped block, while maximising our space and views. Stroud offer high quality inclusions and are transparent on your contract and costs. Thank you!

Customer Service
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
See all answers
Jess

JessMid North Coast, NSW

  • 3 reviews

Excellent quality and service

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2020
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1 comment
Stroud Homes
James S.Stroud Homes

n3ssy

n3ssyRichmond-Tweed, NSW

Great team delivering our custom designed and quality House and Granny Flat...ON time and within budget!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
1 comment
Stroud Homes
James S.Stroud Homes

NewBuild2020

NewBuild2020Darling Downs, QLD

Custom Plans coming to life!

published
Customer Service
Site Admin
Transparency
Build StagePre-Construction
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1 comment
Stroud Homes
James S.Stroud Homes

A and S Clifford

A and S CliffordSouthern and Hills, SA

Outstanding team

published

We have found the team at Mount Barker (Gary and Rachelle) to be the friendliest, most helpful, and very informative and the communication is second to none. We are only up to design and council approval. So far it has been a smooth process. Any queries or problems we have had, have been sorted out, without a drama. So looking forward to seeing the end result and continuing the rapport we have with Stroud.

Customer Service
Site Admin
Transparency
Build StagePre-Construction
See all answers
1 comment
Stroud Homes
James S.Stroud Homes

Tanja

TanjaSydney, NSW

Wouldn’t want to do it again.

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2018
See all answers
Holly

HollyMurrumbidgee Region, NSW

Absolutely AMAZING!!

published

We can’t thank the Stroud Wagga team enough! They turned our dream into a reality! Nothing was ever too much, no question was ever left unanswered! Brett and his team of trades were amazing.
Attention to detail and workmanship was next level!
To John,Tam, Brett, Caitlin and everyone who was a part of this journey we will be forever grateful that you have given us exactly what we had hoped for and more!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
David D'Silva

David D'SilvaCentral Highlands and Goldfields, VIC

  • 2 reviews

We are very happy and love our new house everything we wanted.

published

Our build was managed very well we had a great supervisor that always kept us informed each week of the progress of the house and the office staff and David were always helpful and engaging.
The workmanship and build was very good have very few problems which has been addressed Our driveway was our biggest issue.
The company was always prepared to fix issues that we had without any problems
It was the same with what we were quoted from the start

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
See all answers
1 comment
Stroud Homes
James S.Stroud Homes

A quality built home to go home to and relax

published

The build was managed exceptionally well, with workmanship and build quality above many other builders.Stroud kept me well informed during construction, any questions or enquires were answered without delays.
The estimated cost only changed due to minor updates during build, there were no hidden surprises. Stroud homes provide great customer service.The supervisor was approachable and pleasant, I would build with Stroud Homes again.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
See all answers
1 comment
Stroud Homes
James S.Stroud Homes

Absolute utter disgrace!!!!!

published
  • +2
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
See all answers
4 comments
Stroud Homes
James S.Stroud Homes
Vikki
Vikki
Stroud Homes
James S.Stroud Homes

Good speaking with you today Vikki. As discussed, we will continue to try to contact Michael and will keep in contact with you. Kind regards, James Stroud


Brilliant New Family Home!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
See all answers
1 comment
Stroud Homes
James S.Stroud Homes

Grant

GrantSouth East Queensland, QLD

NEVER EVER - Defective building work beware

published

The builder has severely deviated from the approved plans and has built the house slab 232mm too high. This has greatly impacted on the use of our property and my family (4 children) have been living with the consequences since moving in, unable to use our backyard. The QBCC has now determined that Stroud's work is defective. As such, our swimming pool will probably need to be removed due to the significant height differences and we will require additional remediation works in order use our backyard. Extraordinarily disappointed - please do not make the same mistake!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Transparency
Build StagePost-Construction
Construction End DateJune 2019
See all answers
1 comment
Stroud Homes
James S.Stroud Homes
Moz Y.

Moz Y.Metropolitan Adelaide, SA

Loving our experience

published

The team at Stroud in Mount Barker are friendly, professional, creative and supportive. Gary and Rachelle have been amazing to work with. We are loving the level of communication and reassurance. They have a great team behind them and their passion and experience really shine through. We would not build with anyone else now that we have found Stroud.

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
See all answers
1 comment
Stroud Homes
James S.Stroud Homes

Custom Acreage Build

published
Customer Service
Site Admin
Timeliness
Transparency
Build StagePost-Construction
Construction End DateJuly 2019
See all answers

Hayley S

Hayley SSouth East Queensland, QLD

  • 2 reviews

Amazing brand new home

published

What a dream team! From our first walk through the display home in Aura to post construction. Everything was a breeze nothing to complain about. The team was so easy to get along with and very understanding. You hear a lot of mixed reviews with people building and the costs that are hidden, we could not fault any of our process. We cannot thank Dan, Barry, Sarah, Katie and Nick from the electrical team for all the work they have done for us over the last 12 months.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
See all answers

Would recommend

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJuly 2019
See all answers

The reviewer stated that an incentive was offered for this review


Johanna van Drunick

Johanna van DrunickCentral Highlands and Goldfields, VIC

Highly recommended

published

Adam and Rachel at Stroud Sunbury were amazing. Very accommodating to our needs. Instant solutions to questions or problems. Extremely professional. David the Site Supervisor was excellent. Felt like we were building with friends.
No hidden costs or fees. Quality of build is outstanding. We are extremely happy. I will be sending anyone and everyone to Stroud Sunbury for their build.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers

Rebekah C.

Rebekah C.South East Queensland, QLD

Very happy customer!!

published

I am very grateful to have chosen Stroud for my first home. Its been over 12 months since I moved in and can say Im just as happy as I was the day the build was complete. There were no issues throughout or after the build that werent dealt with promptly. Its even withstood a hail storm with flying colours. I highly recommend going with Daniel and the team at Stroud if you are building on the Sunshine Coast. Thanks Dan!!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2018
See all answers
1 comment
Stroud Homes
James S.Stroud Homes

Page 1 of 13

Questions & Answers

Kathy

Kathyasked

Hi wondering if you build on sloaping block . Regards Kathy

1 answer
Stroud Homes
James S.Stroud Homes

Hi Kathy,

Thank you for taking the time to contact Stroud Homes. We look forward to helping you with your enquiry.

Can you please provide us with some more information? That way I can put you in contact with the expert in your area.

Which suburb and state are you looking to build in?

What is your preferred email address and phone number?

How did you originally hear about Stroud Homes?

I look forward to hearing from you.

Kind regards,
Stroud Homes


Ruth R

Ruth Rasked

Hi - do you do reno/extensions or only new builds?
Thanks
Ruth

5 answers
Stroud Homes
James S.Stroud Homes

Hi Ruth,

Thank you for contacting Stroud Homes!

At Stroud Homes we do new home builds but we can pass your enquiry on to our renovation company, Renovare, who will be able to contact you to assist.

What suburb are you located in?

Thank you,
Stroud Homes

Ruth R
Ruth R

I'm enquiring on behalf of my daughter who lives in Fairfield. Thanks

Stroud Homes
James S.Stroud Homes

Hi Ruth,

Great to hear! Yes, we do service Fairfield QLD.

Can you please provide your daughters contact details?

Thank you,
Stroud Homes


Lordted

Lordtedasked

Can you build the Miami 270 on a block with a 3 metre slope in the middle I’m building in Maudsland Qld

1 answer
Stroud Homes
James S.Stroud Homes

Hi Lordted,

Thank you for taking the time to contact Stroud Homes. We look forward to helping you with your enquiry.

Can you please let us know your email address and phone number? That way I can put you in contact with the expert in your area.

I look forward to hearing from you.

Kind regards,
Stroud Homes


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