Read also:
can you take duromine every second day anko 3 in 1 air fryer rebel sport price match policy samsung powerbot vr9200 robot vacuum slim right shakes do they work vulcan water heater pilot lightStroud Homes QLD, Gold Coast North
- Verified customer
Custom Acreage Build
We chose to build with Stroud Homes Gold Coast after doing extensive research into builders in the area. As we were building interstate, and this was our first build experience, we were a bit unsure going into this process. Stroud came highly recommended, and we got into contact with Martin who was very helpful in answering all our initial questions and assured us that they were keen to take on a difficult project such as ours on a sloping acreage block. We worked closely with Stroud's draftsman, Jamie, to create the ideal custom floor plan for...Read more
our block and was readily available to make the necessary revisions. Between contract signing and the build commencement, Tina was our first point of contact. She did a spectacular job and was always happy to go above and beyond. Once our build started, our site supervisor kept us informed every step of the way with weekly updates and pictures which was extremely important to us as we were interstate and unable to keep up with the progress in person thank you Justin! Overall, Stroud did an incredible job in building our new home and we are very happy with it. With all the horror stories you hear about dodgy builders, it is safe to say we were a bit wary at first, but Nathan, Henry and the rest of the Stroud team did a great job in alleviating those fears from the beginning. There will always be mistakes made and unforeseen delays during any build, no matter what builder you choose however, the real difference with Stroud is how they choose to deal with it. They always have open lines of communication and will do whatever necessary to rectify any issue that arises.
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Would recommend
Overall, our experience with Stroud was very good, with only a small number of issues which were quickly resolved for the most part.
While Stroud has a wide variety of home designs, we knew early on that we would need a custom design to suit the layout of our acreage block. The staff at the display home were more than willing to visit the site with us to understand our vision for the property, and were happy to help us design a house from scratch. During the design phase, Stroud was patient with us as we changed our minds a number of times. To...Read more
make this process easier and quicker for us, the draftsman even visited us at home to reduce the "back and forth" over e-mail and was open with his feedback and ideas. As we had purchased our block of land at the height of the banking Royal Commission, there was a delay between first approaching Stroud for the design and being in a position to enter into a contract. Stroud was very accommodating and empathetic to our situation, and the contract process was managed well despite us requesting a number of unusual additions, like supplying some of our own fittings and excluding some standard items. Where we had complex needs like the design of the home network, the staff at Stroud would happily connect us with their suppliers directly to avoid any miscommunication. Although this process wasn't simple, by planning as much as possible up front we experienced a very smooth build with only a small number of variations and Stroud was usually flexible in this process. Outside of variations, our quote was complete and accurate and there were no rude surprises. Despite our site supervisor changing part-way through the build, the transition was seamless from our perspective. We received an update every Friday and had a reliable way of keeping in touch if we needed to discuss anything. Although the build itself ran very smoothly, we feel that the new site supervisor lacked experience and attention to detail, and at times did not always think ahead or push hard enough to get the outcome we needed. Unfortunately, in a handful of instances it was necessary to insist or ask multiple times for something to be resolved. The colour selection process was straightforward but the consultant did not really offer her expertise and it was up to us to choose what we wanted without really knowing anything about this area. It was hard to visualise how the house would look with all of our selections as there was no option for a virtual walkthrough. This led to some minor design flaws which were not realised until it was too late to change, for example an overhead cupboard in the butlers pantry not having enough clearance, and the powder room mirror being mounted too high. Arranging for the powder room mirror to be moved down was like herding cats, and is a good example of needing to push the site supervisor along. Ultimately this was resolved, but due to the layout of the butlers pantry, the only thing that can be done about the overhead cupboard is to remove it.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
SouthportSouth East Queensland, QLD
- Verified customer
Decision to knock down & rebuild our new home
At least four years ago we visited the previous Stroud sales office/display home where we met Martin. We had just started researching builders & ended up very confused with all their different offers, but Stroud stood out as it was easier to relate to. We were very impressed with Martin at the time as he was really helpful & friendly to deal with, so much so that when my brother needed to rebuild I suggested he check out the Stroud displays as a must. We made up our mind to rebuild & were nicely surprised to meet up again with Martin at the lat...Read more
est display home where he has helped us with the planning & our adjustments & his great ideas to enhance our build. Hayley has also been a wonderful help & kept us well up to date. We are really pleased to have Geraldine helping with all the finer aspects as she has some wonderful ideas & expertise & Geraldine goes out of her way to deal with any queries we have. We find any queries are dealt with promptly by all the Stroud team we have met to date & they have gone out of their way to inform & assist us & we are very confident with the building process. Our actual build is currently in the early stages but we have been more than happy so far. The price of the build is very reasonable compared to other builders & we are impressed with what comes as Standard & the fact that we can upgrade & add other items to make this a great build. We can't wait to see our finished home.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Our Home, just what we wanted.
We are well settled into our new home now. A well constructed, well finished design of our own choosing. Initially some delays with the design, but with minor adjustments the final design has all we hoped for. The delays were mainly due to the turnaround times to get changes onto the plan and the approvals required. The build proceeded with a minimum of delays, and we were updated regularly on the progress. Several small issues were adjusted and corrected as the build proceeded these were identified and discussed during regularly scheduled sit...Read more
e visits and managed well by the building supervisor. Our building supervisor was changed shortly after construction began, and then remained unchanged for the completion of build. Post construction there were several minor issues which were promptly correct. One more concerning issue with some external concrete pathing required some time to correct, but when finally corrected by removal and replacement it was completed to our satisfaction. Considering all the above, we are very happy with the service we received and the quality and comfort of our Stroud built home.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
June and KeithSouth East Queensland, QLD
- Verified customer
The build has begun!
After more than a year of researching builders and 100s of house designs, we decided to sign up to build our forever home in Helensvale on the Gold Coast with Stroud Homes. At the beginning of negotiations we were living in Melbourne and right from the start we felt completely confident in our decision. Martin has been in regular contact and has always made us feel confident during every stage of the planning process with his knowledge and expertise. Both he and Hayley are awesome and have proactively kept us informed every step of the way. M...Read more
aking changes and customising our plans has been seamless, and working with the wonderful Geraldine on the finer points to get us to build commencement has been fantastic. And now the build has commenced, we cant wait to see the finished product. Thank you Stroud for taking the stress out of building a home.1 comment
Similar opinion? Write a review on ieatwords.com.au!
ClaireSouth East Queensland, QLD
- Verified customer
Build stage
Stroud homes have been excellent to deal with from the first time we stepped into the sales office/display home and meeting Martin to picking our colours etc. Everyone at Stroud have been prompt especially Hayley and Geraldine answering all our questions. Our build is currently in progress and we have been more than happy with each stage so far. The price of the build is very reasonable compared to other builders. We can't wait to move into our new finished home when its all complete. Would highly recommend Stroud homes to anyone thinking of building.
1 comment
James S.Stroud Homes
Hi Claire, Thank you for leaving your 5-star review and welcome to the Stroud Homes family! The Stroud Homes Gold Coast North Team explained to me that you first made contact with them in May of this ... Read more
year just after you purchased your acreage block. They also mentioned that you required custom plans to achieve your goal of the Kentucky 260 modified with Granny Flat. Jamie, the Drafting Specialist from the Gold Coast North Team was able to draft the plans to suit your acreage block and your family's needs. We wish you all the best for the upcoming move into your new home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Tiffeny GorrieSouth East Queensland, QLD
- Verified customer
Impressed
As with all builds there is always some teething problems to sort through. Being a detailed person I have been pedantic about every inch of our new home. Stroud struggled to keep up with us but bringing on a new Contracts Manager has been just what was needed. Our build is now well underway and we have been very impressed with the speed at which they are going and with the open communications.
Nathan, the owner of Stroud Gold Coast called us to congratulate us on signing our contract, which impressed us as we have built before with another com...Read more
pany and never heard from the owner at all. Martin at the display village was our initial point of contact when we first started our journey to find a builder. His knowledge and willingness to look at our site and persistence in finding a solution really sealed the deal for us. Hayley, also at the Display home is such a warm and welcoming person, always willing to help. Geraldine our new contracts manager is just who we needed to make our journey with Stroud smooth. She knows design, is great with colour and is exceptionally detailed. We have complete confidence our home will be built well and any issues going forward will be sorted quickly, as has been done in the past.1 comment
James S.Stroud Homes
Hi Tiffeny, Congratulations on choosing to build your new home with Stroud Homes Gold Coast North and thank you for leaving us 5-stars! The Gold Coast North Team have told me that you came into the Di... Read more
splay Home with a potential block that you were looking at and decided to walk away from it as it was so sloped it wouldnt be feasible. Martin then assisted and worked with you to find a new block at Coomera Waters where you are now building the wonderful modified Beechmont 220 Skillion with a teenage retreat. Im so glad to read all your feedback and am so pleased that Geraldine has been such a great help. I hope you are also enjoying renting one of our previous Display Homes whilst your new home is being finished. I look forward to hearing how the move into your new home goes. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Bill JulieSouth East Queensland, QLD
- Verified customer
A Fresh Start
My Wife and I have been extremely happy with every step of the way so far with our Bronte 225 Modified almost at lock up stage and it happen incredibly fast . Martin and Hayley from the Gold Coast North Team have been absolutely awesome from the get go with nothing of any trouble to them . Justin our Site Superviser is great and makes you feel at ease with his weekly up dates and he is always contactable . The Admin Team Peggy & Geraldine are also great to work with . We would Highly Recommend the North Gold Coast Stroud Team if your looking at building your dream home . Regards Bill & Julie
1 comment
James S.Stroud Homes
Hi Bill & Julie, Thanks so much for leaving us this 5 star review and congratulations on your soon to be completed new home! We are so happy to hear that you have been able to achieve a fresh start af... Read more
ter what we can only imagine has been a trying time for you and your family. I’m also pleased to hear you are building a Bronte with lots of amazing upgrades – it sounds stunning. We would like to wish you all the best in your new home. The Gold Coast North Team also looks forward to building for your sister, they signed their contract on Monday. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Chontelle GosperSouth East Queensland, QLD
- Verified customer
We love our home!!!
We highly recommend building with Stroud Homes Gold Coast!
We chose the Bronte 240 design and started building in Jacobs Well at the end of April this year. We received our keys to our home mid August and our home is everything we hoped for.
The entire team at Stroud Homes Gold Coast went above and beyond for all of our requests and queries along the way. We cannot thank the entire team at Stroud Homes Gold Coast enough for their help and genuinely caring for our home. This sets Stroud Homes Gold Coast apart from any other builder out there...Read more
, we can guarantee it. We have spoken to many people, heard all of the horror stories and we have nothing but positive words and praise for these guys. Our site supervisor Justin was always friendly and approachable. Justin always helped us with the billions of questions we had along the way and was very easy to deal with. Tina was our go-to in the beginning for plans, the contract and colour selection. Tina is unreal and is an asset to the Stroud Homes Gold Coast team. Thank you so much Tina, Justin, Henry, Nathan, Peggy and Martin, we love our home. We hope to build another home with Stroud Homes Gold Coast again in the future. Chonnie & Jordon1 comment
James S.Stroud Homes
Hi Chonnie & Jordan, Thanks so much for your 5-star review and congratulations on building your first home! The Stroud Homes Gold Coast North Team told me it will be all new beginnings for you both, a... Read more
s it’s not just a new home but a new family home after you tie the knot shortly. I’m so happy to read that the team exceeded your expectations and were able to assist you with any issues or questions that you had along the journey of your build. I understand that you had a bit of a wait time with the registration of your land but once it was approved the team completed your build in under 16 weeks, and you are now enjoying your new home! Congratulations again on your new Bronte 240 and the upcoming wedding. Kind Regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Amazing First Home
We built a modified Bronte 225 as our first home with Stroud Homes and have nothing but praise for the whole Gold Coast North team.
We first started dealing with Martin in sales back in November when we walked into the Bronte Display Home. We instantly fell in love with it but found we needed some changes to the plans to fit out needs, block size and budget. He was was extremely patient with us around our changes and would answer our emails, provide estimates and give us updated working drawings promptly. He was also very personable and made ...Read more
us really feel a part of the family very quickly. Tina was our contract admin who was an absolute delight to deal with. Being first home buyers we weren't too sure the process and she took the time to really explain everything to us, nothing was too silly to ask. She also had experience with our estate which had very specific covenant requirements and she took the time the go through that with us and help us get the plans through covenant and council as quick as we could. As soon as we had council approval, the team was on site a week later to start the build where we met Justin our Supervisor. One of the great things about Stroud Homes Gold Coast is their communication, Justin would give us updates every Friday on how our build was progressing and we found we really looked forward to this. We could also message him whenever we wanted with any questions or concerns we may have had. We found the build to be managed very well, There wast a single work day when there wasn't something happening on the site. There were a couple of times items wouldn't arrive on site in time, however Justin would work around these and our build time never slipped. In the end it was about 13 weeks from the date the block was scraped until the day we had handover.1 comment
James S.Stroud Homes
Hi Luke & Jodie, Welcome to the Stroud Homes family and congratulations on building your first home! Thank you for your 5-star review. The Gold Coast North Team told me that you built a modified Bront... Read more
e to fit on your block and that they completed your build in 14 short weeks! I love reading that you got to put your handprints on your slab and your son got to hammer in the “last nail” on the frame, making your first home even more special. Thanks again for your recommendation, wishing you all the best in your new family home, with a lot more memories to be made. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Sheree SharplesSouth East Queensland, QLD
- Verified customer
Our house is Awesome
We have had the best experience with Stroud Homes. From the very first online enquiry right through the whole build process. The sales staff Martin and Hayley at the Coomera display homes, were beyond helpful with getting our project started and helped us get everything we wanted within budget. The build team have exceeded our expectations, the build quality and workmanship is fantastic and being built on time. The weekly updates from Justin has kept us well informed on what is happening and really made us feel like part of the build team. We are first home buyers and have found the whole process of buying our forever home with Stroud easy and worry free. We are now just a week away from getting our keys and can not wait.
1 comment
James S.Stroud Homes
Hi Sheree, Thanks so much for your 5 star review and congratulations on building your first and forever home! The Stroud Homes Gold Coast North Team and I really enjoyed reading your review. I’m so ha... Read more
ppy to read that the team exceeded your expectations along the entire journey of your build. In speaking with Martin he has told me that you worked together to find a block that was in budget and drew up a Bronte with an extra wing attached – what a great design. I trust that you will have an enjoyable handover, wishing you all the best in your forever home! Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Christine and JeremySouth East Queensland, QLD
- Verified customer
Awesome! Great experience so far!
I had been wanting to build a Stroud home for quite some time so when we had to rebuild our house we did not look elsewhere and so far haven't been disappointed with our choice. The sales team, Martin and Hayley were great to deal with, having answers to the weirdest of queries or ideas and being very supportive of our situation. Tina is a gem, we can't speak highly enough of her; Very efficient, helpful and a lovely person to deal with. Because of the nature of our block of land we had a few issues at planning stage but the Stroud Team always ...Read more
had great suggestions and solutions to fit our needs and budget. We loved the "what you see is what you get" of the display home and the finishes as well as the inclusions impressed us, they were a level above. No hidden costly upgrades unlike other building companies when you want the same level of finish of their display homes which we witnessed when our son built with another company. We have just started the actual build, all the little hiccups you can expect when you build have been very few and dealt with quickly and efficiently; the communication is excellent and all the tradesmen we have met so far were very skilled; Our slab is a work of art! All in all we are very happy so far, the only downside and that has nothing to do with Stroud Homes... It's taking too long! We're so impatient to enjoy our new home, but that's on us.1 comment
James S.Stroud Homes
Hi Christine & Jeremy, Thanks for this 5 star review and congratulations on choosing Stroud Homes Gold Coast North to build your new home. In speaking with the Gold Coast North Team they’ve told me th... Read more
at you met with Martin at the Bronte Display Home after an emotional time. I hear that you are building a beautiful Aspect 237 and Jamie, the team’s Draftsman was able to modify to suit your block. It has taken a while to get approval, but the slab is down now and the team are excited to be involved in this journey. We would like to wish you all the best for the rest of your build and trust that your new home will be amazing. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
rennellesheaSouth East Queensland, QLD
- Verified customer
Happy First Home Owners
We are really happy with Stroud Homes Gold Coast North. Our build was managed really well, they updated us weekly on what has happened and what is expected in the next week. The quality of the workmanship is exceptional. We added a few extra powerpoints during construction which were easily accommodated and any little issue was easily fixed and prior to handover, there were not too many defects and no major ones, but all were fixed prior to handover. Our build was on budget and completed on time. Would not hesitate to recommend.
1 comment
James S.Stroud Homes
Hi Rennelleshea, Thank you so much for leaving us this 5-star review about the Gold Coast North Team! In speaking with the team they’ve told me that your family was the perfect fit with Stroud Homes. ... Read more
You first came to visit Martin in the Bronte Display Home in Pimpama and were looking for a total package. Martin referred you to the Pacific Cove Land Office, where you selected a fantastic lot. You originally looked at the Bronte 225 but with the teams assistance you decided that the Bronte 227 would be a better fit. I’ve been told that you are a very successful young couple who were First Home Buyers and were happy to follow our lead in every instance, you always showed up to the booked appointments and have now come out with a stunning home! Congratulations, I would like to wish you all the best in your new home! Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
xia h.South East Queensland, QLD
- Verified customer
Our home was built on time, to a high standard and on budget. We love it.
The sales and contract management team were great and honest about what to expect. We also had a great time with the colour consultant whom Stroud had organised. Our home was built on time, to a high standard and on budget. Only had a Couple of minor Issues but i believe they can be fixed with the right assistance.
1 comment
James S.Stroud Homes
Hi Xia H, Thank you so much for taking the time to leave us this 5-star review! Nathan has told me that you built a great modified Avoca 198 in Maudsland as an investment property. Nathan has also tol... Read more
d me that your home was built in good time, about 14 weeks from start to finish. We are so glad to read that you enjoyed your Colour Consultation – we aim to make the process of choosing your colour schemes and interiors a pleasure. I’ve spoken to Nathan about the minor issues that you’ve mentioned, and his team will get in contact with you about this and resolve for you ASAP. Wishing you all the best. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Joe M.South East Queensland, QLD
- Verified customer
Our home was built on time, to a very high standard and on budget. We love it.
Short version:
Yes, we would use Stroud again
Yes, Nathan did a great job managing our build and,
Yes, we love our new home.
Long version:
The sales and contract management team were great and honest about what to expect.
Our home was built on time, to a very high standard and on budget. No surprises, no dramas and no issues.
The building supervisors and Nathan (the owner) were amazing, knowledgeable and professional. I would ask questions through an App they prefer and they would respond within a few hours, every time. ...Read more
This was our first build. Stroud had a great design and we modified it slightly to add an extra guest room. This was done very well and without much additional cost. Some additions to the off plan design are very expensive for what they were. I won’t list them but after speaking with other people who have built houses Stroud were actually on the more reasonable side…so it is an industry wide thing. On the whole though our Stroud home was a bit dearer than others we looked at but the quality followed and we are very pleased. For example things we like that we didn’t even know to ask about are that out gas connection is recessed and covered (looks nicer) than just leaving it exposed, our light switch dimmers are push buttons not those dials, all cupboards and drawers are soft closers, our taps, toilets and basins are much nicer than we expected. The builders who work with Stroud are obviously selected carefully. Our electricians (Bear Electrical) were also amazing, responsive and helped us get our house electrical set up well. Stroud organized a meeting with them on site to make sure we all knew what went where. We opted for tiling throughout the entire house and the tiling was done very well. This was important to us. We also had a great time with the colour consultant whom Stroud had organised. Lastly, here is my tip. Spend a lot of time going through each and every quote and draft design. Check everything, power outlets, taps, lights, switches, cupboards, check EVERYTHING EVERY TIME. Check the prices, make sure you are happy with what the quote says. Do not hold back at the quoting stage. There is no renegotiating later. We had over twenty quotes drawn up and a lot of house design drafts. Stroud were very accommodating. Once we finally agreed on everything we signed the contract and let Stroud go off and do their thing. They did a great job.1 comment
James S.Stroud Homes
Hi Joe, Congratulations on your new home and thank you so much for leaving us this detailed 5-star review. Nathan, the Gold Coast Team and myself are so grateful for your review, your comments are won... Read more
derful to read. In speaking with Nathan he has told me that you were living in Canberra at the time of the build, so you were dealing with Martin remotely to finalise your requirements for the build. Although building from a distance can be challenging at times, you were so easy to get in contact with. Using the Voxer App meant we could keep you in the loop every step of the way. We are so pleased that you decided to build with us, seeing the value and quality of our homes, rather than deciding purely on price. The fact that you were details oriented was perfect for everyone involved, as you had taken everything into consideration from start to finish. I hope you enjoy your new home for many years to come. Kind regards, James Stroud.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
LivinLargeSouth East Queensland, QLD
- 4 reviews
- Verified customer
Worst Builder We Have Ever Dealt With! Nightmare Experience!
Beware current customers are contacting us telling us their hell stories. If you want to have a look at the finished product we received you are welcome to contact us. So much for a 16 week build time. We are still living in our unfinished nightmare 86 weeks out waiting for the QBCC to come out and give directions to rectify. Watch out this builder had the hide to change our building approval without our consent to overcome where the house was not built to the plans and engineering. We will be surprised if they don't lose their license over th...Read more
is one. We don't wish this on anyone. Had we had any idea what they were like we would never have signed up. Our dealings with Stroud Homes Gold Coast During the planning stage and up to the time they turned dirt they were fine. Unfortunately that's where it stopped. All our face bricks were smashed down and rebuilt. Some of it four times. Large portions of our common brickwork was not to code. We had one plumbing penetration missed by 1400 mm and lots of them missed proper lagging. Our washing machine drain missed the plumbing plan. Windows were supplied not to plan and had to be reordered, even the front door was ordered wrong and then when the correct one was fitted it had to be replaced because it was so badly weathered. Even our $9,000 Bi fold door was ordered as seven panel instead of six. The roof on the garage was left open for over six months with Gyprock on the walls and allowed to get wet by rain. The slab was dusting and powdery and was nowhere near suitable for tiling. The Concretor cut our bi fold door rebate wrong and nearly cut the concrete beam off the house by mistake. The levels were all over the place. The front awning and step downs to our balconies were not built to plan. Faults that were identified were not fixed as the build continued. They ignored our engineering and swapped most of our steel for timber. They requested payments before they were due. They overcharged us for variations. One Provisional Sum invoice was grossly overstated and never supported by any proof of cost. We even asked our Supervisor if (the owner) would come and talk to us about these matters to be told (The Owner) wouldn't want to be ambushed by an owner When we eventually made a complaint to the QBCC with 108 defects the inspector mentioned the Manager and Owner by name straight away. The picture he painted about this builder was overwhelming. Their way to fix that was for the Owner to lie to us and tell us he would fix everything and take over the job himself. This never proved to be the case and we felt we had been played by a seasoned player in an effort to overcome the QBCC complaint. Our house was due for completion in October 17. In April 2018 it was still not finished (close to 6 months overdue). By then they had spray painted over all our tiles, severely damaged our grout, damaged our $3500 ensuite bath and smashed our main bath. They failed to follow our paint colour selection and ruined our stained timber entry door and frame. Stroud Gold Coasts way of fixing the defects where the house was not built to plan or specification was simply go back to the Certifier and have our approved plans and engineering changed to suit their defective work without our consent.3 comments
James S.Stroud Homes
Hi LivinLarge, Thanks for leaving us this review! I’m glad to read that the Stroud Homes Gold Coast Team are working with you to resolve the couple of issues that you’ve mentioned. Can you please let ... Read more
me know your name? That way I can get in touch with the Gold Coast Team to understand where things are at and ensure these couple of items will be finalised soon, so that you can carry on enjoying your new Stroud home. I look forward to your response. Kind regards, James StroudHi James
My name is Barry Birt. Thank you for being involved and assisting us and trying to resolve some of our issues. It is unfortunate that your Gold Coast franchisee is unwilling to return to fix ... Read more
Contacting the Head Office has not helped to resolve things. We hoped differently!
Similar opinion? Write a review on ieatwords.com.au!
TEKSouth East Queensland, QLD
- Verified customer
Hassle free build
Stroud Homes were excellent to deal with, very responsive and hassle free. The worksmanship was of a high quality and have had no defects since moving in. Stroud helped changed the design initially to fit the block of land and this was altered a number of times - they were very helpful and suggestive throughout which made the process a lot easier.
1 comment
James S.Stroud Homes
Hi TEK, Thanks for taking the time to write a review and rating us 5 stars! I am so glad to read that the team were able to make this process easy and hassle free. We understand that certain blocks, b... Read more
uilding requirements and most importantly personal taste comes into account when you are planning your new home - that’s why we allow you to make changes to your plan, to design a home that you love. Wishing you all the best in your new home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Alison BGold Coast
- Verified customer
Fabulous First Home!
My partner and I decided we wanted to build our first home together and we couldn't have been happier with our choice to use Stroud Homes on the Gold Coast. From the initial planning through to the actual build, the wonderful staff at Stroud were attentive and helpful and made the process very smooth. As we had never built before, the information and support from the Stroud team was amazing.
Our site supervisor, David, was fantastic throughout the whole build with regular communication and photos of how the build was progressing. There were...Read more
only a few minor things we had to change due to unavailability of stock (like floor tiles), however David was able to find near identical replacement stock quickly to avoid delay. David was very reassuring during the whole build, easing any of our concerns. We have been in the house now for nearly two months, and have had both our site supervisor and the administrative team at Stroud contact us to ensure we are happy with the result. The finishings, fixtures and appliances are all of great quality and no problems have arisen at this stage. We have had a very positive experience building with Stroud, especially considering how stressful buying and building your first home is. I would have no hesitation in choosing Stroud if we ever decide to build again!1 comment
James S.Stroud Homes
Hi Alison, Congratulations on your new Stroud Home and thank you so much for leaving this wonderful 5 star review! The entire Gold Coast Team and myself really enjoyed reading about your new home buil... Read more
ding journey! We understand that first home builders can find the process of building a new home daunting, so I’m glad to read that the team were able to support you and ensure a smooth and stress free build from start to finish. Again, thanks for you feedback and I hope you enjoy many happy times in your new home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Great build, Great home!
The house was built with great workmanship. There were some obstacles along the way, but our Site Supervisor was great at bringing these to our attention and finding an acceptable resolution. The whole build experience, from breaking ground to completion was excellent, thanks to our Supervisor.
We had some administrative struggles during the plan finalisation phase, where the lack of attention to detail caused some delays and frustrations.
Nonetheless, the end result was great and we are very happy with our first home!
1 comment
James S.Stroud Homes
Hi Chris, Thank you for sharing your experience with our readers and congratulations on your new home! I’m so happy to read that you had an excellent building experience from start to finish, even des... Read more
pite some delays and frustrations you had during the plan finalisation phase. Enjoy your new home and thanks for building with us. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Jayne GPimpama
- Verified customer
Fabulous experience!!
We chose Stroud Homes to build our latest (and last home) and were very glad we did. We've now been in our new home for 4 months and are totally loving it.
Dave Slaughter was our Site Manager for the build and he was fabulous to work with. He really looked after us and made us feel very comfortable asking any questions. He's such an asset to Stroud Homes!
Our house was finished in about 13 weeks which was great for us as we were paying rent and mortgage and it made such a difference to know everything was being done to get us ...Read more
in as quickly as possible. The workmanship and build quality was great. Everything we expected of our home was delivered. We were really happy with all the finishings and pleased with the quality. 4 months down the track, everything is brilliant. Customer service and support was great, always of a high standard.1 comment
James S.Stroud Homes
Hi Jayne, Thank you for leaving us this great 5 star review, the Stroud Homes Gold Coast Team and myself really enjoyed reading it! We are so grateful that you chose to build your last home with us, w... Read more
e are certain that you will enjoy many happy times in the fantastic Bronte 225. It’s remarkable to hear that the team was able to get you into your new home in just 13 weeks – I would put that down to a combination of you being great clients, a closely monitored build workflow, and also the high level of communication between yourself and the team. Thanks again for your recommendation and I would like to wish you all the best in your new home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
- ‹ Prev
- Next ›
Questions & Answers
Sorry, there are no questions about Stroud Homes QLD, Gold Coast North but you can read 24 questions about Stroud Homes.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
James S.Stroud Homes
Hi June & Keith, Congratulations on starting the build for your forever home and thank you for leaving a 5-star review! Martin from the Stroud Homes Gold Coast North Team has told me that you had firs... Read more
t made contact with them online as you were living in Melbourne but later the same week met with them at the Gold Coast as this is where you were looking to relocate. Martin then explained to me that your block had quite a small frontage, so he suggested the Bellmere would be the ideal design for you with some slight modifications. Thank you for choosing Stroud Homes to build your dream retirement home, I'm so pleased to read that Martin made you feel confident in your decision to relocate and build a new home. I wish you all the best for your move and cant wait to see the finished build. Kind regards, James Stroud