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Reviews

4.1

107 reviews
5
(79)
4
(3)
3
(2)
2
(4)
1
(19)
  • Build Stage
    • Post-Construction (17)
    • Pre-Construction (5)
    • Mid-Construction (4)
  • Customer Service
    3.8 (23)
  • Site Admin
    4.0 (15)
  • Timeliness
    3.8 (16)
  • Structural Integrity
    4.2 (13)
  • Plumbing & Waterproofing
    4.0 (10)
  • Electrical & Lighting
    4.6 (8)
  • Flooring
    4.3 (7)
  • Transparency
    4.0 (19)
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  • Verified customer

Highly Recommend Summit Homes

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StageMid-Construction
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1 comment
Summit Homes
Summit H.Summit Homes

Thank you so much for your review, we are thrilled to hear you've have a wonderful journey with us!
I will be sure to pass your feedback onto Tim and Paul.
Thanks, Hayley (marketing)

Oliver L.

Oliver L.Perth, WA

  • Verified customer

Very Happy with Summit

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
Summit Homes
Summit H.Summit Homes

Hi Oliver,
We are thrilled to receive your feedback and we're so happy to hear yourself and Karen are enjoying your beautiful new home!
I will be sure to pass on your feedback to Rene and Paul.
Thanks, Hayley (marketing)



JessM

JessMPerth, WA

  • Verified customer

Wonderful building experience with Summit

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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1 comment
Summit Homes
Summit H.Summit Homes

Hi Jess,
Thank you for your review, we are so glad to hear you've had a wonderful building experience with us!
I will be sure to pass your feedback onto Brendan and we hope you are enjoying your beautiful new home.
Thanks, Hayley (marketing)

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kram

kramPerth, WA

  • Verified customer

Did not deliver on expectations.

published
Customer Service
Transparency
Build StagePost-Construction
Construction End DateFebruary 2020
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3 comments
Summit Homes
Summit H.Summit Homes
kram
kram

Collick street Hilton

Summit Homes
Summit H.Summit Homes
S.Thakur

S.ThakurPerth, WA

  • Verified customer

Trust and integrity sorely lacking! Blatant profiteering in my opinion! Need to be extremely vigilant on costs!

published
Customer Service
Transparency
Timeliness
Build StagePost-Construction
Construction End DateFebruary 2020
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3 comments
Summit Homes
Summit H.Summit Homes
S.Thakur
S.Thakur
Summit Homes
Summit H.Summit Homes
Nonny

NonnyPerth, WA

  • Verified customer

Transparent and excellent service 157181

published

We decided to go with Summit homes for our first home. Our design consultant was Zac Morrow and he was transparent, thorough and patient with us throughout the design stage. Although we started with Zac late in the design process in comparison with other builders we were already working with, he had very valuable insight that helped us get what we wanted for our first home regardless of how long it took and at a good cost.
Our prestart was very professionally handled. Our contract administrator, Cerys was very knowledgeable of the process which made prestart a breeze. Thanks to Zac, Cerys and everyone at Summit. Much appreciated.
Yet to start construction. Will keep everyone posted as it progresses.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
Construction End DateSeptember 2020
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Aidan Hughes

Aidan HughesPerth, WA

  • Verified customer

Great Experience 156646

published

We had a great experience from start to finish and the quality is excellent from all trades. Our sales and design consultant, Colin, was excellent in helping us through the build process. Our site supervisor, Paul, answered any questions we had during construction. If you're in the Northern Suburbs ask for Colin from Summit homes.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
Summit Homes
Summit H.Summit Homes

Hi Aidan,
Thanks so much for you wonderful review, we are so thrilled to hear that you have enjoyed your build journey and are happy with your brand new home!
I will be sure to pass on your kind words to Colin and Paul.
Thanks, Gemma (marketing)

Ron

Ron Perth, WA

  • Verified customer

A dream team !!!!

published

From the initial meeting with Tim Q., we got the impression that we will be dealing with professionals, the pre-start went very smooth, Danica W. had excellent product knowledge and our queries and requests after the pre-start were promptly acted on. The Summit team involved in the building of our home are truly professionals, a good and positive reflection on the company's culture. We will definitely recommend Summit Homes to friends and family and hopefully we will own another Summit built home. More power to Summit Homes.

Customer Service
Transparency
Site Admin
Timeliness
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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1 comment
Summit Homes
Summit H.Summit Homes
Dijana Ri

Dijana RiPerth, WA

  • Verified customer

Regardless of the agreement !

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Build StagePost-Construction
Construction End DateJune 2018
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2 comments
Dijana Ri
Dijana Ri

I hope that after last email we sent on the 01.11.19. would help us come to some resolution. We sent you extra photos just to help you understand what happened in our kitchen. PCI 2 was accepted in Feb/2019. That was include in it.

Summit Homes
Summit H.Summit Homes

Hi Dijana,
Your feedback has been passed along to our Management Team and investigated as a matter of priority. I believe our Construction Manager has been in touch to discuss this with you.
Thanks,
Gemma (marketing)

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Debbie Buzza

Debbie BuzzaWheatbelt, WA

  • 2 reviews
  • Verified customer

Wonderful Pre-start experience!

published

My husband and I received our building permit today. Very exciting!!! We have lived in the same house since 1987.
We have had a wonderfully smooth pre-start experience with David Nelson and Isabella Carr. I have made many small and large alterations from our original plan. I have upgraded, downgraded and upgraded again.
Isabella has been amazingly patient, helpful and genuinely interested in our build.
We are so happy with the planning process and feel very confident that we will enjoy our building process equally.
Thank you David, Isabella, Drafting Team and Budgeting Team!

Build StagePre-Construction
1 comment
Summit Homes
Summit H.Summit Homes

Hi Debbie,
Thanks so much for your lovely 5 star review, we are so happy to hear you are enjoying your build journey with Summit. I will be sure to pass on your kind words to Isabella, David and the rest of the team.
All the best,
Gemma (marketing)

  • Verified customer

We love our new house!!!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Flooring
Build StagePost-Construction
Construction End DateApril 2022
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1 comment
Summit Homes
Summit H.Summit Homes
Joe P.

Joe P.Perth, WA

  • Verified customer

Can't wait to move in!!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2022
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1 comment
Summit Homes
Summit H.Summit Homes
Jin

JinPerth, WA

  • Verified customer

Great Input

published

Zachary is very good and helpful with designing our house. Compare to other builders he was very compliant with our specification rather than telling us that it cannot be done. I like how he went above and beyond with finding information for us and give us additional ideas on how to make our house better. He gave ideas that we never thought off.

I am happy that Zach assign us with Isabella as he know that we are very specific. Isabella is very good in walking through with us everything smoothly. There were no confusion at all the way she explain things is so easy to understand and it is step by step process. She is very responsive in our emails and she is very knowledgeable in the building standards.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePre-Construction
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Tania

TaniaPerth, WA

  • 3 reviews
  • Verified customer

Disheartened to say the least

published
Build StagePost-Construction
Construction End DateMay 2022
3 comments
Summit Homes
Summit H.Summit Homes
Tania
Tania

Hi Gemma can you provide me with your email address and I will send you a private email with my contact details if you would like to discuss further.
Thanks
Tania

Summit Homes
Summit H.Summit Homes

Hi Tania, Please feel free to contact me at [email protected] Thanks, Gemma (marketing)

Ebb

EbbPerth, WA

  • 2 reviews
  • Verified customer

Real passion for designing and building homes

published
Customer Service
Transparency
Build StageMid-Construction
1 comment
Summit Homes
Summit H.Summit Homes
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Scott S

Scott S

  • 2 reviews
  • Verified customer

Cannot fault this group!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StageMid-Construction
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1 comment
Summit Homes
Summit H.Summit Homes

Hi Scott, thank you for this wonderful feedback! We are thrilled to hear that you have enjoyed your build journey with Summit. I will be sure to pass on your kind words to Michael, John and Cerys. Thanks, Gemma (marketing)

Kathy Rose

Kathy RosePerth, WA

  • Verified customer

Honest answers, great communication

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Summit Homes
Summit H.Summit Homes

Hi Kathy, thank you for this lovely 5 star review! We are so glad to hear you have enjoyed your build journey with Summit Homes. I will be sure to pass on your wonderful feedback to Zac. All the best, Gemma (marketing)

Shanthi

ShanthiPerth, WA

  • Verified customer

Do not be fooled by their structural warranty period!

published
Customer Service
Transparency
Build StagePost-Construction
2 comments
Summit Homes
Summit H.Summit Homes
Shanthi
Shanthi
  • Verified customer

Fantastic experience from start to finish.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateMay 2022
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1 comment
Summit Homes
Summit H.Summit Homes

Hi Michael, thanks so much for your amazing review! We are so glad to hear that you enjoyed your build journey with us. I will be sure to pass on your kind feedback to Colin, Isabella and Andrew. All the best, Gemma (marketing)

Ricardo

RicardoPerth, WA

  • Verified customer

EXCELLENCE DESERVES SUCCESS

published
Customer Service
Transparency
Site Admin
Build StagePost-Construction
Construction End DateMay 2022
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1 comment
Summit Homes
Summit H.Summit Homes

Hi Ricardo, thanks so much for your amazing feedback! We are so glad that you have enjoyed your building journey with Summit. I will pass on your kind words to Bojan, Isabella, Matt, Tim and the rest of the team. All the best, Gemma (marketing)

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Questions & Answers

NancyA

NancyAasked

I built with Summit 17 years ago. For the most part the house has been fantastic. Over the last 18 months or so, I’ve noticed that the ceiling has started to sag. I am wondering if anyone else in the Jane Brook area has had the same issue? I’m totally unsure of what to do about this. TIA.

2 answers
Summit Homes
Summit H.Summit Homes

Hi Nancy, thanks for reaching out. Our maintenance department will be able to advice, please feel free to email them at [email protected] Thanks, Gemma (marketing)

NancyA
NancyA

Thank you Gemma

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