I have purchased my two of these (only because our first one I sold overseas before returning to Australia). I use it everyday and it works great. Only negative would be that the plastic in the drip tray bubbles a bit from the heat but this doesn't affect the use or how you're coffee turns out!

I loved this machine for most of its short life. Very good for a budget machine, apart from the amount of drip coming from the filter basket being very unpredictable. However, after less than 2 years it short circuited- blew some very pungent smoke and conked out, first the frother then the rest. So now I am mourning the loss of the machine and wondering whether it should have at least made it a full 2 years???

Love it. High pressure pump pushes through the water even at fine espresso ground. Milk frother tube is elegantly rounded, making it very functional and easy to clean.
Makes an excellent cup of coffee.

I bought this machine just over a year ago and it was doing a great job for the price. However, now it is past the warranty period it has decided to stop working- makes all the right sounds but the coffee doesn’t come out!

Excellent quality machine for the low price. Upgraded from the first Expresso, and this one is actually easier to use. Temperature of coffee is good. Only issue is paint is coming off plastic tray at bottom.

Our last coffee machine lasted over 6 years but had but discontinued. Husband bought this Sunbeam product from Big W at end 2018. 1st machine had the motor die- which Big W replaced. The second machine- coffee is weak, and can only half fill the extractor cup otherwise the machine won’t work properly and then the extractor part bursts when you undo it- making coffee grounds go everywhere, meaning big clean up. It’s a very disappointing product. Won’t buy again.

I used to buy coffee outside every morning but now i no longer need to! Easy to use, the coffee tastes good, especially loving the frothing milk! It also saves up me a lot of money.

Hi. This is my third Sunbeam. Previous ones were really good. But after just a few coffees with my new EM3820 have found the coffee flavour very weak. Tried adjusting coarseness of grain and increased tamp, still the same. A little disappointed.

Well For the (almost) 3Mths that it worked, I loved it and made 3 or 4 excellent cups of flat white every day. {And as it was Christmas Gift from my family with Three Years Extra Warranty} Well then i tool it back to "The Store of purchase" And they didn't have any more in stock and was not replacing that model QUOTE "They have had a lot of trouble with ?This model" Soo I went to another store that sold them and The $199. for another one Now this one has stopped!
I have had a real trying time with this product but as i know Sunbeam always stands behind their customers Iam not worried. Soo as this is out of the warranty time because i have been changing the item Great product that dosent last long. Now for another new one

I bought this to save me from spending $5-$10 a day in cafes because I have large almond milk coffees. It’s really making a difference :-). It’s so quick and easy to use and there’s something about the ritual of making the coffee that makes it more special. The only vaguely negative thing is I’d like to be able to make the coffee hotter so it lasts longer. It’s a great little machine and easy to clean and use.

We are very satisfied with this coffee machine, having bought it 5 years ago. It hasnt missed a beat and is used every day. It is easy to clean and pulls apart very easily. I would recommend this coffee machine for its simplicity to use and price, they wont be disappointed.

This is cheap for a coffee machine and so maybe the ole "you get what you pay" for comes into play. It looks nice in the kitchen but it can only make average coffee not as good as a cafe but better than instant. It always comes out a bit meh and ordinary - same with whatever brand of coffee we use.. I largely just use the old stovetop these days and put it in a cupboard.

We bought this because the old model had a cult following. This is just not as good as the old one. It works but it simple cannot make the lovely crema coffee that the old model did. I have tried everything. All different types of coffee - coarseness and fineness of grounds and tamping pressure. It just does not have the pressure inside to get nice espresso. It consistently produces ho-hum average coffee. Look elsewhere for a better machine. this is average,.

After several weeks of use my machine only gives out drips of coffee. I read the handbook and followed the steps to correct the problem. I cleaned the head, didn't tamper as much and tried coarser grounds but the coffee still only drips out of the head. It is disappointing as my Dad's older model still works well.

We had the old model and just got this. Long story short. It is no in no way as good as the old model. The old one was a popular because it punched well above its weight as an amazing producer of delicious cafe coffee with a good body and solid crema. This thing is like a bad knock off. Basically its worse at everything and the coffee is just insipid compared to the old model. I think the pump pressure must be much less, it just can't produce the results no matter what I do. Not happy with it at all.

This is the 'quiet achiever' coffee machine. There are dearer bigger and fancier models but this just makes good coffee every day without fuss. Crema is nice, extraction good. There not much to it once you have the technique down. The only problem is if you overload the basket, it tends to drip coffee over the sides, apart from that it is a simple, no fuss machine and works well.

This machine creates a very smooth espresso with a perfect crema. For an entry level coffee machine it produces a great coffee. Ive had mine near two years using it every day on average three times a day. Regular cleaning a maintainance which is easy is key to longevity of this machine. Once younwork out the tamoer pressure you will enjoy the same coffee style every time. Water cart is easy clean and good size. This machine will not dissapoint. Milk frother is fast and delivers a smooth silky milk formthat perfect cappuccino. I couldnt be happier.