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5 questions from our users

deeds40

deeds40asked

I find cooking cakes are dry. In my convection/microwave I did not have this problem.
Also Im not sure where to put the cake on the racks...put in the middle either the bottom of top burns...it was the whole reason I bought this was to cook cakes as my convection stopped working...how to overcome this please and slso DRY cakes.



No answers
sue

sueasked

Does the oven take up a lot of space on a small benchtop? Is it easy to use and clean?

1 answer
Sunbeam
Customer CareSunbeam

Hello Sue,
It's very easy to clean, just a wipe down of the interior and all the trays can be pulled out to wash in the sink.
Cleaning tips can be found on page 19: https://www.sunbeam.com.au/Root/Specifications/InstructionBooklet/BT7100_17EM2.pdf
Sizing and other specs can be found here: https://www.sunbeam.com.au/Quick-Start-Oven-22L.aspx

Elizabeth E.

Elizabeth E.asked

I love my bkt100 oven but alas the fan is no longer working all other parts of the oven are fine working order does this mean that I must dipose of this one and look for something else or is the fan compnant replaceable?

1 answer
Sunbeam
Customer CareSunbeam

Hello Elizabeth E.
We have a directory of repair service agents, find your local agent here: https://www.sunbeam.com.au/en/Service-Agent-Locator/



bex452

bex452asked

I am curious as to what the interior dimensions are, so I can figure out if my trays will fit. Does it fit a 31 cm pizza tray, or strictly 30cm? How wide for standard oven trays?
Thanks!

2 answers
Lou2Loops
Lou2Loops

I measure 34W X 30D. Strictly 30cm only!

bex452
bex452

Thank you! :)

Anne

Anneasked

My oven has burnt round marks on my granite bench top. Why would this oven do this, does it mean it has over heated & may have an electrical fault?



3 answers
Sunbeam
Customer CareSunbeam

Hello Anne,
I'm really sorry to hear about what has happened, we haven't ever heard of this ever happening before.
So we would like to have that unit sent back to us so our technicians can assess it. Could you please DM me your contact details so I can arrange for the freight.
Thank you

Anne
Anne

My oven is out of warranty. We purchased it from Bing Lee at Taree 2 1/2 years ago for $189.00

Sunbeam
Customer CareSunbeam

Hello Anne,
That's fine, we would still like to assess the unit so please DM me your details so we can arrange a pick up.

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