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5 questions from our users
deeds40asked
I find cooking cakes are dry. In my convection/microwave I did not have this problem.
Also Im not sure where to put the cake on the racks...put in the middle either the bottom of top burns...it was the whole reason I bought this was to cook cakes as my convection stopped working...how to overcome this please and slso DRY cakes.
No answers
sueasked
Does the oven take up a lot of space on a small benchtop? Is it easy to use and clean?
1 answer
Customer CareSunbeam
Hello Sue,
It's very easy to clean, just a wipe down of the interior and all the trays can be pulled out to wash in the sink.
Cleaning tips can be found on page 19: https://www.sunbeam.com.au/Root/Specifications/InstructionBooklet/BT7100_17EM2.pdf
Sizing and other specs can be found here: https://www.sunbeam.com.au/Quick-Start-Oven-22L.aspx
Elizabeth E.asked
I love my bkt100 oven but alas the fan is no longer working all other parts of the oven are fine working order does this mean that I must dipose of this one and look for something else or is the fan compnant replaceable?
1 answer
Customer CareSunbeam
Hello Elizabeth E.
We have a directory of repair service agents, find your local agent here: https://www.sunbeam.com.au/en/Service-Agent-Locator/
bex452asked
Anneasked
My oven has burnt round marks on my granite bench top. Why would this oven do this, does it mean it has over heated & may have an electrical fault?
3 answers
Customer CareSunbeam
Hello Anne,
I'm really sorry to hear about what has happened, we haven't ever heard of this ever happening before.
So we would like to have that unit sent back to us so our technicians can assess it. Could you please DM me your contact details so I can arrange for the freight.
Thank you
My oven is out of warranty. We purchased it from Bing Lee at Taree 2 1/2 years ago for $189.00
Customer CareSunbeam
Hello Anne,
That's fine, we would still like to assess the unit so please DM me your details so we can arrange a pick up.
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