Sadly the digital display was missing a segment out of the box. We did try it twice and it cooked well, but took it back before it got worse and the warranty ran out like it has for many others. Bought a Crockpot instead, still made by Sunbeam Corp it seems. Seems strange that Sunbeam would waste a good product with a probable saving of a dollar for a better digital display mechanism.

Very disappointed. Now out of warranty and the digital display is not working
It was a gift to me and I am extremely disappointed
When it was working I was very happy with it

this slow cooker work well when its new. most people don't use these on a regular basis, so after being used for approx 25 times and when the warranty runs out, the segments on the digital display start to fail. seems like a poor quality product. I would not recommend to buy this model and will purchase the manual one instead.

After a great start and lovely even slow cooking, the appliance started to fail about 6 months after the Warranty period ended. Seems to be an issue with the electronics. I contacted Sunbeam but they weren't interested in helping as it was out of the 12 month warranty period. I had expected the appliance to last for years, and am very disappointed. I've made a complaint via NSW Fair Trading and will steer clear of Sunbeam products from now on.

Have had this slow cooker 2 years and have used it about 20 times. As stated in lots of other reviews, the electronic panel on our cooker now doesn't work. Sunbeam have damaged their reputation with us on this one; we won't be buying another. Sunbeam should not continue selling this product with this very common fault.

Purchased a sunbeam slow cooker 5.5 litre master series which would have been used 6 times through last winter only. The digital display has packed it in. So it is unable to be used. It is 4 months out of warranty. After speaking with customer service got the brush off, won’t put me through to a supervisor. With such a brand name as this I would have expected more. Very disappointing

My slow cooker was amazing until the front panel casing decided to disintegrate on the inside and now the whole bit is hanging loose and when I turned it on it flicked my electrical safety switch, I realise its now 3 years old but the fact it is only used in cooler months and I live in QLD that's not so often and that it is kept in a cupboard how the casing can do that is beyond me. Very dangerous if I was not at home like all slow cookers are really designed for.

The slow cooker worked great, just one problem the electronic module has failed, it’s 3 years old. As an electrician I’m very disappointed the electronics module is not available as a spare part. We are going to dump this one and buy another brand.

I bought an HP5590 in December 2016. Within the first year the digital display failed and the unit was replaced under the 12 month warranty. The digital display in the replacement unit has also failed. In addition, there is an issue with the unit intermittently turning off shortly after being turned on when selecting the temperature and cooking hours.
I contacted Sunbeam who advised that the 12 month warranty is only valid from the original purchase date, so the replacement unit isn't covered even if it less than 12 months' old.
Buy another brand and don't waste your money on this Sunbeam product!

I have had this slow cooker for 5 months, it worked well for 2 months then it started to burn the sides and dry out the tops of the meals. I even put a timer on the plug and set it to come on To low a3 hours before I get home and it is still as bad as what it was when leaving it in all day. Not recommended, as it should be called a fast cooker not slow cooker!

Sunbeam kindly replaced my first sunbeam slow cooker hp 5590 when the display unit stopped working as it was less than a year old. The replaced slow cooker's display unit now stopped working, sadly its out of warranty, its 2 years old. I only use it once a month (if that), so have to say not impressed. Anyone else experienced this ? or any suggestion on a new one to buy with no display unit. I hate waste and the environmental impact of disposing of two in 3 years !

Agree with the the Stoka on this problem Cant fault the cooking results. Easy to use however the letters have all faded and the led board has crashed so its a hit and miss when programming the time. Anybody know if led boards are available as spare parts or should I just purchase a new one. Different make maybe?

This is a 5.5 Lt machine, so it's quite large therefore it's great for freezing leftovers! The setting are very reliable, I always coat the meat first in a little flour and seal it slightly in a fry pan. Then everything goes in. I do check on it to make sure there is enough water as recipes vary, we all know that. Once I'm happy with the consistency, I can go out for a few hours & come home to a beautiful smelling home & delicious dinner for the family. It's easy to clean, looks great & has a home near my cupboard door! I always look forward to the cooler months so Ii can explore the many options possible with this machine!

Label writing on buttons wears off within a month so you do not know how to use item and now digital timer is losing letters and it seems from other reviews this will not last long . Sunbeam is a company that has no shame in making a product last for only a year .

I was really happy with this slow cooker which I bought in April 2017. I used it about 20 times last winter. When I took it out of the cupboard recently the control panel had fallen off; was hanging by a couple of wires and dangerous to use. I rang Sunbeam and the girl gave me a reference number and told me to take it back to David Jones for a replacement, even though it was 2months out of warranty. Luckily I had kept my receipt. DJ’s didn’t have any similar models in stock, but gave me a refund. Was surprised that this cooker broke down so quickly. I had looked after it and there’s no reason the plastic control panel should have perished. Won’t buy the same brand again.

Used 3 successful Times over 12mnths. Got it out this morning to use 4th Time. Wont turn on. Not accepting Power at all. Various attempts to re plug - alter point being used -all failed. Slow Cooker is an essential Kitchen Appliance for me and this one was a Waste of $........ My previous Sunbeam Cooker lasted 8 years. This one seems like it was built to last to the 12 mnth Warranty. Wont give Sunbeam another chance to disappoint.

Great product. Cooks evenly and is very easy to clean. Perfect size and love the timer feature. The warm setting is perfect temp to keep it warm and does not dry out meals. Only problem is the power chord! if I move the slow cooker the chord can easily fall out of machine resulting in turning the machine off.