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BazzaSydney, NSW
- 3 reviews
Very Quit Grinder
My last Grinder EM0480 for Sunbeam it blow up after 10years, I have a EM6910 café series Sunbeam coffee machine. I had to find a new coffee grinder, so I brought this coffee grinder very happy with it. It is very quit it took a couple of goes to get the right grind. The right setting for the grinder is 2 that's the best won for it to work for a Sunbeam café Series EM610 coffee machine. I can not fault it. IT don.t leave any mess at all. I think its better then my last grinder, If you want your coffee grinder to last clean it every 3 weeks. very happy.
Purchased in September 2021 at Appliances Direct Online for $269.00.
1 comment
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Excellent machine!!
I've had my machine for 18 months and have made minor recalibrations twice in that time (an easy operation). It has been consistently excellent definitely gets a five-star rating. Easy to disassemble for cleaning and there's very little dispersal of grounds. Together with my Café Series espresso machine I can get first rate coffee every time (and this from someone for whom achievement in the kitchen is generally a simple matter of survival).
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Carolyncowaramup
design fault
The machine throws coffee grounds everywhere as the delivery chute is square and extremely short. We cannot use the hands free function to deliver grounds into the portafilter due to the mess it creates. We use a small cup beneath the chute to collect grounds, then a measuring spoon. There is no timer, so precision is unattainable. I contacted Sunbeam 2 days after initial use and received a dismissive response. Upon further complaint the representative offered to sell a silicon spout to fit over the delivery chute. She did agree to send it free...Read more
of charge, but upon receipt, discovered it is round and smaller than the chute so useless. Unfortunately it was, by this time 1 month and 4 days post purchase so could not be returned. It does grind well so far, but the obvious lack of testing of the appliance prior to release does not give me confidence in its longevity. Very disappointed with the appliance and the response from the company. We previously had a Breville Smart Grinder which did not have delivery issues and had an in-built timer. I would buy that in prefernce.Similar opinion? Write a review on ieatwords.com.au!
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DouigMillicent
- 3 reviews
- Verified purchase
Grind retention
This grinder (EM0700) has a tiny exit for the grounds. None appear in the portafilter untill the void beneath the burr set is full of compressed grounds(yes they have to be compressed before they will come out), then they exit in clumps that that have to be broken up before it is tamped. As well as getting yesterdays grounds in todays coffee, there is a long wait for a new setting to take effect! Back to the store tommorrow, it's notcomming home refund or not.
Question, why didn't you guys discover this and save me a lot of trouble?
11/06/18 Machine returned for a full refund.
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BrukeForster NSW
Great product, mine is over 3 years old, and I could not be happier.
It throws some coffees just a bit, but I have a stainless steel collar that I rest on the portafilter, resultng in no mess at all. The old saying that coffee is messy does not apply in my kitchen.
Would like to know, though, whether Sunbeam is going to make replacement burrs available for ths model, like they have with their cheaper model.
I'll try a Pauline H: Sunbeam "Please Explain!"
Bruce C. Forster NSW.
1 comment
Still waitng SUNBEAM. Well, will replacement burrs be available, or not? I've hammered my grnder for over 3.5 years now, and don't think the burrs will last forever. As far as I know, there was no ta... Read more
lk of the burrs beng diamond tipped. Still love the darned thing, and notice you've re-branded with a classier name. AN EXPLANATION WOULD BE NICE.Similar opinion? Write a review on ieatwords.com.au!
Ash A[email protected]
- 3 reviews
- 3 likes
Sunbeam coffee and herb grinder
Sunbeam grinder is totally useless. Lid is very difficult to close into place and to open. Takes very little amount of herbs, spills out. WORSE thing is the lid which gets stuck. I am already looking into different brands to buy. I wont take it back as its over a year old and run out of warranty. Only used it twice.!!
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RogerSydney Surrounds, NSW
- 4 reviews
Not Your Perfect Grinder
We have had this grinder since Nov 2015 - two years - and feel we need to confirm what recent posts have stated, ie: the grinder is messy! We rang Sunbeam soon after buying it, and was told there is no problem, and just put a larger container under it when grinding.
Actually, I give only one star to Sunbeam as a company - very unhelpful whenever you contact them! We also had our LED light stop working (just out of warranty) We were told that they do not stock a spare part for it and it cannot be fixed!
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Poor not precision grinder
We were very disappointed. We purchased the grinder as a premium product from the Sunbeam range and although grinding a reasonable grind, our grinder sprays coffee all over the place. It requires a clean up of our bench after every coffee. We got a replacement which does exactly the same thing - very frustrating.
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Matthew8Adelaide
- 4 reviews
- 2 likes
Grinds coffee well, but still messy
Pros:
Grinds well, consistent & fine (as far as I can tell)
Maybe a little quieter than the EM0480 model
Clever storage for accessories & the sullpy cord
LED light on the dose
Cons:
Coffee grounds still end all over the bench, so not sure how effective the anti static chamber is
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Great machine
I found it is vital to grind the correct quantity of beans by measure. After a bit of trial and error I found that for each 2 cup pour I use a quarter cup of beans with the machine set at 15. I've been using this grinder for several weeks and the results have been uniformly consistent, producing a lovely golden crema. I don't fill the hopper with beans because (i) measuring the quantity of beans for each grind is crucial, and (ii) the hopper isn't hermetically sealed and won't keep the beans fresh (I use an 'Airscape' canister, available from c...Read more
afes selling Campos beans.) My old de Longhi died after 15 years and it really was an ok machine, but this EM0700 has surprised me. I bought the Sunbeam grinder because of the excellent results I've had from my Sunbeam espresso machine over 7-odd years, twice a day for at least 350 days a year. The EM0700 is easy to dismantle and clean. So far, can't fault it.Similar opinion? Write a review on ieatwords.com.au!
TJ_CoffeeMelbourne
- 4 reviews
Horrible. Would not recommend.
Used it for about a week, can't really see any difference at all between the grinds i.e. 25 is as 'fine' as 10 and now in less than a week, while attempting to grind just above setting 25 (27 or thereabouts) and it suddenly stopped letting any ground coffee through.
I took the whole thing apart, cleaned it as per the manual, still doesn't work. I can hear the burrs inside grinding away, but no movement in the beans and no ground coffee coming through at all. The top area near the hopper is warm and no function. Less than a week and it's a pie...Read more
1 comment
Update: Had serious trouble contacting Sunbeam Au about this so decided to deal with it myself in the meantime. Removed the grind ring, cleaned out the burrs, recalibrated the whole thing then, with t... Read more
he machine unplugged, gently loosened the coffee that appeared to be clogging the chute, using the provided brush. This appears to have helped as the machine is now grinding again but repeated re-calibrations haven't achieved the fine grind it had before. Leaving this up here as it might help someone else having the same issues.Similar opinion? Write a review on ieatwords.com.au!
LuforgeMetropolitan Adelaide, SA
- 31 reviews
Great Coffee Grinder!
This Grinder produces excellent crema consistently (pending on freshness of your bean) Make sure you find the right setting for your grind usually between 10 and 15 i find.I also like the idea of the AUTO function by putting your group head to the slot to make it grind and the direct LED light is a great idea for those making coffee at night.
Can be a little messy with grind coffee but it is a coffee grinder! Its very affordable in comparison to the Rancilio grinder and some other Italian makes.Does exactly the same job. Im Impressed!..
1 comment
**Fresh Is Best-During the first 4 to 5 days, the roasted beans are actively releasing a lot of carbon dioxide which makes them unsuitable for brewing until they're approximately a week old. They then... Read more
gradually go stale no matter how they're stored and soon after, lose their rich, sweet and creamy oils, Check the "roasted on' date on the bag and if it doesn't have one, don't buy it, as it's almost certainly not fresh. Wait a week after bean roasting..Be just right and you will get the perfect Crema. Happy Brewing- LUFORGE.Similar opinion? Write a review on ieatwords.com.au!
John
- 7 reviews
- 5 likes
Excellent coffe grinder
I purchased this coffee grinder after purchasing a stove top coffee machine. Grinding whole beans produces a much better coffee taste and crème. Originally I was grinding coffee beans with a magic bullet. The coffee always tasted burnt. After extensive internet research I realised I needed to grind beans using a conical grinder.
I picked the EM0700 because of the fact that it could be mechanically calibrated, if needed. For my stove top coffee maker, a course grind is recommended. I tried it on the course setting but it wasn't quite course en...Read more
1 comment
Brendan K.Sunbeam
Hi John,
Thank you for your great feedback on the Sunbeam EM0700!... Read more
If you require any further advise or information on the unit, please don't hesitate to give our Customer Care Team a call on 1300 881 861 and one of our representatives will be more than happy to assist. Kind Regards SunbeamSimilar opinion? Write a review on ieatwords.com.au!
Lee
- 2 reviews
Great!
A great grinder, it takes a few times to find the right grind setting for my "Little Guy", but so far, so good. Easy to use and a compact size, doesn't take up too much counter space. The grind falls into my small 50mm head with minimal mess and is consistent.
1 comment
Brendan K.Sunbeam
Dear Lee,
Thank you for your feedback!
Enjoy : )... Read more
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DondeeKingscliff
- 4 reviews
Early impressions
I've only had it 3 weeks. Replaced my trusty but tired 4 yr old Sunbeam EM0480 which was getting very inconsistent. I loved the EM0700 when I first switched it on. Quiet, smooth, classy. The grind at setting 15 out of 30 was nearly right straight up. Good pours again now from our Rancilio Silvia. We make 6 to 10 cups a day. But over the period I have had to keep reducing the grind setting and am now on 2 which seems silly. I would be interested to hear whether any others are finding this drift in the burr spacing settings. The owners manual says not to reset spacing before it reaches zero. I will update my review once we pass that point.
Looks and performance
Maybe settings stability. Will review again soon once reset.
2 comments
do you think this Grinder offers value for money? How is it performing now?
Reply to Wondering: As mentioned, the grind setting number continued to shrink in order to maintain brew quality. When it reached zero in less than a month, I decided to return the grinder to Harvey N... Read more
orman and seek an exchange, rather than having a repair hassle with Sunbeam. Their staff were somewhere between unhelpful and stupid - first insisting on grinding fresh beans to "check it is working" right after I'd patiently explained it was working fine - then taking it apart in front of me for no reason and releasing the "Do not alter this setting" button, to my great annoyance. They then said they couldn't see what was wrong and no way they'd exchange it just because the grind size wasn't to my liking. (Duhhh!) So I the rang Sunbeam Customer Service who treated me like an idiot - saying it was clear in the manual that the grind collar setting had to be regularly reset by the owner. It doesn't - it just says " if ever". I said I really didn't want a machine whose grind collar had to be reset every month. He said go & do it & see how long it takes to decline again, then we'll talk. (i.e. when replacement entitlement is expired.) Goodbye. All very frustrating and unhelpful. Anyway I reset the grind (v. tedious after H-N had altered the zero point) and it worked fine. Three months later it is unchanged and excellent. So, yes, highly recommended. (Not so sure about the vendors tho'.) DondeeSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
David Rosserasked
Hi, I have just brought the EM0700! 1st one worked fine for about 3 weeks. Then chute blocked. Cleaned then went again, making sure grind collar was in same position as when I took apart to clean. It blocked up 2 more times. Took it back and Hn's replaced. Started again same thing happened after very first grind. Is there something wrong with 2 brand new grinders or is there something I am not doing?
Thank you,
David
4 answers
Customer CareSunbeam
Hello David,
To get the best results from your EM0700, we do advise that if the coffee grinder is used frequently (every
day), the burrs need to be cleaned every three weeks to ensure best performance of the coffee grinder. Regular cleaning helps the burrs achieve consistent grinding results, which is especially important when grinding coffee for espresso. Tips for cleaning your EM0700:
- Do not immerse the motor base of the coffee grinder in water.
- Do not immerse any part of the grind cartridge in water or any other liquid.
- Do not place any parts of the coffee grinder in the dishwasher.
- Do not use abrasive cleansers or scouring pads.
- Wash the bean hopper in warm soapy water, then rinse and let completely dry.
Try and get the grinding parts as dry as you can before grinding to avoid and blockage occurring.
Hello again to Sunbeam customer care. My question has not really been answered! As advised I have ALREADY been cleaning the said grinder. My question (again) is how does this machine (brand new to note) clog up on the very first grind?
Thank you in advance,
David
Yes I am getting the same issue with an EM0700 - had been working fine for some years, now it's like the grounds don't get sent down the chute. Have cleaned well as per manual but still doing it. Seems strange the grounds can't be pushed out the hole for the chute....any clues on how to remedy very much appreciated!
Di1112asked
Yes would like to buy one in the Wollongong area....having trouble location a store having in stock. Any ideas?
1 answer
I had trouble finding one locally myself.
I ended up getting one from the Sunbeam Factory Outlet (110 Botany Rd, Alexandria NSW 2015) when I went to Sydney.
Dennis vasked
Hi we just purchased an EMO700 grinder and end up with more coffee on the bench than in the group head, anyone have an idea how to stop this happening?
1 answer
I was having the same issue, but on revising how much I actually dose into the group head, I have much less messy waste.
Before I used to try and cram as much in there as physically possible, so grinding a mound, then partially tamping it down and grinding more on top again (this is when most went on the bench).
Now I have reduced the grind size and stop grinding when the coffee gets just over the top of the group head, 90% less coffee on the bench.
Less waste and better coffee. That's my experience.
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Customer C.Sunbeam
Hi Bazza,
Thank you for the great review. Our EM0480 has been around a long time and continues to be a best seller.
Kind Regards Sunbeam